My experience with Freedom Brides was a rollercoaster--starting with excitement, turning extremely stressful, and ending with mixed feelings. While I found my dream dress quickly and initially received great service, the alteration process became unexpectedly costly, confusing, and emotionally exhausting. I found the perfect wedding dress right away. Jenny was warm and welcoming, and I purchased the gown for $500, with an additional $200 quoted for alterations (sleeves, length, and back adjustment). I was thrilled. A month before the wedding, I scheduled a fitting and discovered the sleeves no longer fit. Jenny re-measured my arms and confirmed my measurements hadn't changed. She admitted the situation was baffling, as only the lower part of the sleeves had been altered. I trusted her expertise and didn't anticipate that the cost of correcting this would fall on me. I returned for a second fitting on 5/7 but Jenny had a personal emergency, so she was not prepared and nothing on dress was changed and she meant to cancel me but for some reason I did not receive that message so I showed up, a 35 min drive one way. I was scheduled for a 3rd fitting on 5/14--just five days before my wedding. At that fitting, I was shocked to find completely new sleeves from a different dress, with a different pattern, attached without my consent. The back of the dress was also still incomplete. The unexpected change made me anxious, but I remained understanding and asked if some original sleeve elements could be reintroduced to maintain a cohesive look. Jenny agreed to add lace back at no extra charge. Then, on 5/16--two days later--I was blindsided by a $682.50 invoice. Jenny described the work as a "reconstruction project," citing hourly charges for the seamstress's work on the waistband, sleeves, back, fittings, corset, and more. At no point had this cost been communicated, and I had not agreed to such extensive work but ultimately it had to be done if I wanted a dress at all. Jenny referenced posted shop policies, but my unchanged measurements and lack of prior notice made the charges feel unfair. She insisted she was doing me a favor , that I should be grateful for all the work and gave me an example of a similar bride whose arm muscles grew over a weekend of moving out. I felt rushed and cornered into paying the full amount without reviewing the invoice in detail. She also warned that one more invoice would follow for that week's remaining work. Jenny said she had to leave town and delegated final coordination to the seamstress. On 5/17--just two days before the wedding--I met the seamstress to pick up the dress. She did a great job reapplying some original sleeve elements, and I was happy with the result. Jenny had promised to send the final invoice that day, but I received it a week later: an additional $341.25. She noted she'd waived charges for her own time, implying the total could have been higher. After the wedding, I carefully reviewed both invoices and found numerous inconsistencies: charges for fittings (advertised as free), work from dates I was unaware of, and charges Jenny had previously promised to waive amongst other details. I emailed her with my concerns and offered to pay a portion of the second invoice. To her credit, she responded by dismissing the invoice entirely, which I genuinely appreciated. The end result: a beautiful dress, but an experience marked by unnecessary stress, miscommunication, and surprise charges. Brides--be cautious. Ask detailed questions, confirm all pricing in writing, clarify what constitutes "adjustments," and plan fittings well in advance. Good luck, and happy wedding! Thank you, Jenny and team, for your efforts and for ultimately ensuring I had a wedding dress for my special day. read more

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I had the best experience at freedom brides! When I came it was our last appt for the day and I was feeling down because I couldn't find anything that was me. I was looking for something less traditional, in my budget and also my timeline was getting short. Jenny was so wonderful and understanding. She really tried to help me find what I was looking for and then she suggested they could make something for me! I showed some photos of what I wanted, we picked out swatched and colors etc. She was always timely getting back to me or letting me know next steps. And she was able to help make my dress dreams come true within my budget (under $1000)! I'm so happy I came to freedom brides! read more

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I couldn't be more pleased with my whole experience at Freedom Brides!!! The store is so charming, clean and Jennifer has some of the most beautiful dresses, with so many to choose from. I went to many other bridal stores and boutiques including David's Bridal and none of them compared to the quality of her dresses. Jennifer made the whole experience super fun and easy. I would highly recommend coming here for your wedding dress! You cannot beat her prices for the quality and value of the dresses she has. read more

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Jenny is one of the most professional, honest, compassionate, and level-headed business owners I have had the honor of meeting. I booked a last minute appointment to look at budget friendly dresses 6 weeks before my intimate wedding. Her bridal salon was the only one willing to work with me on such a tight schedule. The initial appointment was so delightful and I felt inspired by Jenny's strong work ethic and dedication to her clients! I ended up having a severe issue with an independent contractor seamstress the same week of my wedding (I know right) and Jenny swooped in saving the wedding day by giving her time & effort to make sure I had the ultimate bridal attire I looked beautiful in. I am forever grateful for Jenny as a hard-working business owner, she reminded me of the authenticity and kindness the wedding industry should be known for. My dress and veil looked perfect for my desert wedding and my photos (shot by It's Dope to Elope) are the proof of it!! read more

Freedom Brides - My romantic desert wedding dress from Freedom Brides - Bridal Near Me - Escondido, California

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Jenny was amazing! I recently went to a shop we won't name them here, but they're well known, and I didn't have a good experience. But when I came to freedom brides, Jenny and her daughter made me feel comfortable, and she just put me in a dress! I fell in love with one of the dresses and Jenny was there every step of the way! So supportive and attentive! I will and I have recommended her to my friends as they are brides to be! The picture doesn't do it justice! I received so many compliments on the dress! Love love it read more

Freedom Brides - The dress on my wedding day! - Bridal Near Me - Escondido, California

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Don't be scared off by the drive out of town! This store is a hidden gem. Amazing customer service. I was fitted for a dress, a week later found out I was pregnant and the owner ordered me a second bigger dress at no extra cost and it fit perfectly. The alterations were done by Abbey who did an amazing job making sure my dress was the perfect fit for my big day. Everyone I worked with through the course of my 4 visits was outstanding and the dress I got was amazing quality for a very good price. They have a wide range of prices available. read more

The most magical bridal gown experience! I brought my two besties, my mom, and my mother-in-law-to-be. We got started with champagne and charcuterie which really set the tone. Jenny was soooooo amazing! She was so patient and sweet. She helped me find the PERFECT dress. She knew it would be "the one" and it literally brought me to tears. She worked within my budget and took her time with us. She even took my measurements for alterations before I left and didn't have to return later to do . She was like an Angel to me. This was the best bridal experience and will be a memory I won't forget! Every bride-to-be deserves an experience like this! The drive to get there was MORE than worth it! Tell everyone you know who is getting married about this place. read more

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Fantastic experience here finding a dress for my special day! The staff was amazing!! They have a great selection of dresses and options for every budget! They were patient as I tried on so many different styles. They provided suggestions and shared insights from their experience. Would definitely recommend them. read more

Freedom Brides - I said yes to the dress at Freedom Brides - Bridal Near Me - Escondido, California

My experience with Jenny could not have been more special. This truly felt like a one of a kind dress. I am so blessed to have found this place! I got my dress and veil from her. We customized it until it was as I wanted it. She is a gem read more

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Terrifying Poop on the toilet. Literally made me take off my clothes. Grabbed no dresses that I liked. Did not hear any of the things I was looking for in a dress. A ROCK IN THE BUILDING??? Literally shell shocked. read more

I went to Freedom Brides with my future daughter in law. We had tried another place, only to feel like the person helping us was not very knowledgeable about wedding dresses! We saw Freedom Brides at the Bridal Bazaar and decided to give them a try! We were so glad we did! These ladies know their business! So many beautiful dresses too! We didn't feel pressed for time like we felt at the other place! They gave us undivided attention and made my daughter in law feel special! They made her experience so awesome for her! My daughter is also getting married and we are looking forward to going to Freedom Brides for her dress! Highly recommend Freedom Brides! read more

I was searching for a particular look at an affordable price and Jenny delivered without a doubt! She had a large selection of new, last season dresses or even dresses to rent! She found me THE dress in Under 30 minutes! I was amazed by her selection. I wanted sleeves added and that was no problem at all. I am over the moon thankful for Jenny and her professionalism. She provided me with a great fitting experience with an even better dress! read more

Freedom Brides is a hidden gem (literally!) They are the sweetest ladies and very knowledgeable. They have a surprisingly large selection for a small shop like this and they are willing to work with your budget more than any other shop I have been to. I unfortunately didn't find "the one" here but I wasn't pressured or made to feel bad at all and I was told there would be more dresses coming in the next week if I wanted to come back (I still might if I haven't found anything by then.) I wish I had found my dress here because I would love to support their business, I definitely like the way they do things! They don't charge for alterations and they even have included items like a veil when you purchase a dress. What they tell you the dress costs is what you pay! It seems like they are just getting started and have plans to make their business bigger which I am excited for. I would recommend them to anyone in the area looking for a different wedding dress shopping experience. Do save the gate code before you leave your house though because we lost service several miles before we got there and had to honk and wait while she walked out to let us in lol... oops! Overall a wonderful experience. read more

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Jenny is great, I got married last month and I love my dress a lot. Thank you again Jenny for helping me to find a beautiful dress.

I had an awful experience with Jenny and Freedom Brides. They are misleading and unprofessional. My friend bought her dress from her and had a pleasant experience so I rented a dress from her that I had picked out 4 months before my wedding. Jenny put the dress on me, went over what would need to be done to the dress and assured me it could be done. We discussed the cost of renting plus how much alterations would be and she quoted me $ 600 to rent and about 150- 200 for alterations and that she would do some free alterations as well. She told me to come back 3 months later which was 30 days before my wedding to do an initial fitting. When I showed up, I was told by her staff that I couldn't alter the dress and I needed to pick another one.( I had even texted her the day before and she mentioned nothing.) Again, she had 3 months to give me this information and did not reach out to me once.Through a text message she told me to pick one and hopefully it would fit, because it would be too expensive to alter the original one. I even tried on a few others, picked one and then was told that dress couldn't be altered either. I was confused and so was her staff when we were trying to get a straight answer. Eventually through text I was told that I could take the original dress to be altered myself. One of her staff members felt sorry for me and offered to do it but I ended up having to pay an additional $ 700. When I went back to the boutique with my mom for the fitting Jenny spoke down to me like a child saying I took the dress to be altered and I shouldn't have since I was only renting it ( again, she told me I could take it myself and this was after I did try on other dresses) and that she felt she was doing me a huge favor letting me pick any dress from her collection but I was being insistent and unreasonable. My mom told me to stay calm because she already backed out of what she said once and I could end up with no dress 3 weeks before my wedding. We also overheard her telling another bride that she offers free alterations and as of today her website advertises that as well. She then prohibited certain alterations to the dress that Jenny initially told me could be done and the dress I ended up with was pretty but it just wasn't what it looked like initially. Jenny, you caused me stress and ruined an experience for me that I was so excited for and instead I just dreaded every time I had to go back for a fitting. Once I got the dress too I was told that some of the beads would fall off and that was to be expected and not to worry. When I returned the dress she kept some of my deposit because of this reason, which I could understand but every step of the way I was lied to, misled or had information withheld. I have the text message screenshots with dates which I have linked below for future brides to see for themselves what to expect. read more

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absolutley terrible. she continuously was insistent on putting me in a mirmaid dress and there was poop on the toilet seat in the restrooms

Unfortunately I had a very poor experience today with Freedom Brides. I have had an appointment booked for weeks. Everything was confirmed, up to this morning. I drove over an hour to be there today by noon for my appointment. It is in a very Back-Woods location, through dirt roads, cows... the whole nine. Ok no biggie, except- you also lose all phone signals. I arrived at the gate. I was never given a code to get in or alerted any instructions whatsoever. I couldn't call due to no phone service. I sat there for 20min hoping someone would come out. I honked several times. I then decided to leave and drive 10min back out onto a main road just to get a signal.. tried calling them a few times-no answer and I couldn't even leave a voicemail due to their VM box being full. This was extremely inconvenient and could have been easily prevented had someone alerted me ahead of time about the process to get in and possibly having no phone service. I will now look for my dress at other locations. read more

I have no words to describe how amazing Freedom Brides is! My mom's wedding renewal was in May 2020 but was postponed due to COVID. We tried again in 2021 and rescheduled for a second time. Finally, The day came when we could go and pick up my mom's dress! We had the most beautiful experience with Jenny and her assistant. They were very attentive and caring. They listened to what my mom was looking for, which was very appreciated. They showed my mom the most beautiful dresses. My mom is so happy she found the dress of her dreams. They even did free alterations to a couple of parts that needed fixing. If you're looking to shop locally or just for a bridal shop in general, this is the place to go! You will not be disappointed! Thank you so much, Freedom Brides! Especially during these challenging times. read more