Rachel is absolutely the best injector! She is straight up real with me about all the procedures…read moreand enhancements I want and she takes her time going over all the options for the best results. She's got a gentle touch too which makes lippies WAY more comfortable! She's fun and easy to talk to and I trust her 100% with my face and skin.

It was my first time getting tox, and my experience with PA Alissa was everything!!! She was…read moretransparent and walked me through each treatment option in detail, explaining her recommendations clearly. She made me feel so comfortable--like I could share my hopes and goals without any judgment. I truly felt like I was being well taken care of by an older sister or friend. We decided on dysport and once treatment started there were no issues. I loved my experience and can't wait to come back to see her again!

I've been going to SkinSpirit for several years and have always had a wonderful experience. Both…read moreShelly and Renee are awesome and I highly recommend them!

I've been to a lot of estheticians over the years, and Dominique is truly one of the best. From…read morethe moment you walk in, she makes you feel comfortable, heard, and confident that you're in the right hands. What sets her apart is how knowledgeable and thorough she is. She takes time to evaluate your skin, explain what's happening, and create a treatment plan that's actually tailored to your concerns instead of a one size fits all recommendation. My skin has never looked healthier! My textures smoother, my complexion is brighter and I've already had so many compliments since starting treatment treatments with her. She genuinely cares about her clients results and follows up to make sure you were getting the most out of your treatments and home care. Beyond her skills, she's warm, professional, and incredibly passionate about what she does you can tell. She truly loves helping people feel confident in their skin, you are looking for someone who combines medical grade knowledge with personalized touch and delivered results. Your skin will thank you!

I had an outstanding experience at LaserAway Concord thanks to Kimberly. Despite being…read moreshort-staffed and facing scheduling challenges, she handled the situation with professionalism, urgency, and genuine care for her customers. Rather than simply rescheduling my appointment weeks out, Kimberly worked swiftly and strategically to find a solution. What impressed me most was her willingness to extend the generosity of her own appointment time to accommodate me and ensure I received the treatment I had planned for. That level of dedication and customer-first thinking is incredibly rare. Kimberly turned what could have been a frustrating experience into one that left me feeling valued and appreciated as a customer. Her exceptional service, positive attitude, and commitment to delivering the best possible experience are a true reflection of what great customer service should look like. Thank you, Kimberly, for going above and beyond. LaserAway is fortunate to have someone so dedicated to patient satisfaction and creating a world-class experience.

KarMarie is AMAZING!!! I can't explain how much I enjoy the services as well as the staff in…read moreConcord. KaeMarie is my RN & omg... AMAZING work as well as an amazing personality. She makes me feel incredible & exceptional work. I wont see anyone else, but KaeMarie. Jazzy is the BEST answering any questions you've & gets you the best deals on what you need. I trust their recommendations & feel 10yr younger every time I leave Concord Laser Away... if you want to feel & look your best... hats off to this amazing staff & services they provide. I cant say more. Simply THE best!! Don't look anywhere else!! I wont go anywhere else. Fabulous injection results & my omg... KayMarie got my lips cermetrical... perfectly... I guess I had more to say...lol Ask for Jazzy or Mimi to assist with any questions & KaeMarie as your RN... as long as I get in before you....lol From facials, botox, lip , lazer hair removal 5 Never been more happier with my results

Laser Away has been a great experience for laser hair removal. Their front desk staff as well as…read moretheir nurses are always so friendly and professional. They are always on time and my results have been great. They often run specials on different packages so pricing is really competitive. I highly recommend them!

I made an appointment over the phone last month, and they scheduled me for July 13. When I arrived,…read moreI found out the location was closed for renovations. What frustrated me the most was that no one bothered to call, text, or email me to cancel or reschedule my appointment. I wasted my time driving there, only to find a construction site. I called the corporate office, hoping they could help or at least acknowledge the inconvenience, but they simply told me that each location handles its own appointments and that it wasn't their responsibility. Poor communication and a complete lack of consideration for customers' time. If you know your store will be closed, the least you can do is notify people with appointments. This experience was incredibly disappointing.

Had so far a a great experience with SEV. It was a little confusing using the Groupon because the…read morewordings to the area that was covered was not explained and when calling I received different answers. But it was ultimately ironed out.

I purchased a $4,000 full body laser package from this business, and my experience has been…read moreextremely frustrating and disappointing. I've actually been a loyal customer for years and have even recommended friends and family here, which makes this situation even more upsetting. When I was sold this package, I was clearly told that I would be able to choose which body areas I wanted treated at each appointment. This flexibility was a major reason I agreed to move forward. However, when I recently called to schedule an appointment for a specific area, I was told that I must do full body treatments and cannot select individual areas, which directly contradicts what I was told at the time of purchase. On top of that, I was also told I could use a credit card for payments, but when they attempted to run my card, I was then told I had to use a debit card instead. This was not communicated upfront, and I had specifically clarified this before purchasing. I reached out to the business directly to resolve this. Someone from the facility did call me back and said that upper management would follow up with me, but I never received a call. It has now been over two weeks with no response. I made a good-faith effort to handle this privately, but the lack of follow-through and the inconsistency in what was promised vs. what is being delivered is extremely disappointing--especially for a $4,000 service. At this point, I feel that the package was misrepresented during the sales process, and the lack of communication from management only adds to the frustration.

I want to preface that I have had no experience or work done in the past and want to look natural…read moreand youthful without drastic changes. I've always been hesitant to go to a medspa because of what I've read and heard about how pushy some businesses can be with new clients. I also felt intimidated that I would be talked down to because I have only researched treatments and have had no prior experience. I'm really thankful to say that my experience at Skin Refine Medspa has been extremely positive. I felt seen, heard and understood. Most of all I felt safe! I've been going to Skin Refine since January of last year and I absolutely loved my experience so much, I've been returning since and recommending them to my friends! In fact, I just went in today and felt confident to schedule a new treatment for myself. Thank you to the Skin Refine staff for making me feel safe and secure in my own skin. I am grateful for the ability to ask questions without committing to anything until I'm ready. I feel beautiful and so happy with my results!

I've been going here for a year, and the staff has always been nice. I came here for acne scars…read moreI've had my whole life. Maryam has been incredible as my provider for fraxel laser, microneedling, and RHA redensity treatments. I've also received diamondglows here. It's a great refresher for your face. Maryam also provided tips on maximizing results and always takes your opinion in her recommendations. Altogether, my face has vastly improved. You can argue the treatments are pricy, but buying packages will get you a discount. I just think that's how the industry works so always get packages if you can. This place has a variety of treatment options, though they don't offer something like subcision, which is a more-involved procedure. But I'll just get that somewhere else and continue to come here for other treatments. Of course, they've recommended fillers and such for me. Rha redensity is like one. But they've been respectful that I prefer treatments like fraxel laser and such. There is a reason why they recommend filler though, because it does show faster results than others. The rha redensity provided the most improvement in a shorter time. They also have the skincare you need to purchase with ease. You're going to say those are expensive but they're not selling you products like La mer cream for $400. There is a parking lot, and there's always been space when I went, but the traffic getting there can be a bit much. All in all, I recommend doing at least one treatment here to see how you like it. You can also visit their instagram to see other's results. You might even see mine!

MJ is incredibly kind, knowledgeable, and clearly passionate about what she does. I came in for…read moreunderarm laser hair removal, and the whole experience was quick, affordable, and surprisingly painless. From the outside, the place looks pretty unassuming, but don't let that fool you!! They offer a wide range of great services. When I arrived, there were several other clients there as well, which says a lot about how trusted and in-demand they are. Definitely a hidden gem in AC!!! So don't miss out!

MJ is the best! Love going to her, it's my me time. She's very knowledgeable and passionate in what…read moreshe does. Me and my daughters love her

Angelica was so so great! She made me feel very comfortable and provided so much information about…read morethe procedure. I did laser hair removal on the bikini area. It is pricier than most places but they do have a package where you get 5 and get the 6th complimentary. The inside was gorgeous and they provided complimentary Fiji water

Lucy is an incredible esthetician! She definitely knows her stuff! She makes you feel completely…read morecomfortable, just an absolute sweetheart! I will be back next month!