Usually like this place and its the only one i go to but this time they made my brows so un even…read moreand inverted they look even worse Didn't say anything just got up and paid

So I've been looking for a new eyebrow place. The only thing worse than having your long time…read moreeyebrow girl leave is having to find somebody new. After a lot of of review reading, Suneeta seemed like someone worth taking a risk for. She did not disappoint. Straight to the point and cleaned up my eyebrows perfectly. She did not ruin any existing shape or arch and worked with me to help move towards my eyebrow goals. I did not get them tinted, but may consider it next time. Definitely worth a shot. Make sure you get Suneeta.

I had an outstanding experience at LaserAway Concord thanks to Kimberly. Despite being…read moreshort-staffed and facing scheduling challenges, she handled the situation with professionalism, urgency, and genuine care for her customers. Rather than simply rescheduling my appointment weeks out, Kimberly worked swiftly and strategically to find a solution. What impressed me most was her willingness to extend the generosity of her own appointment time to accommodate me and ensure I received the treatment I had planned for. That level of dedication and customer-first thinking is incredibly rare. Kimberly turned what could have been a frustrating experience into one that left me feeling valued and appreciated as a customer. Her exceptional service, positive attitude, and commitment to delivering the best possible experience are a true reflection of what great customer service should look like. Thank you, Kimberly, for going above and beyond. LaserAway is fortunate to have someone so dedicated to patient satisfaction and creating a world-class experience.

Major scheduling issues, waiting long periods past scheduled appointments, canceled appts, hard to…read moreget appointments. Regret buying a series.

Ashley is amazing, caring, trustworthy & passionate about her craft!…read more Been seeing her for a long time. This is the place to be. I would definitely recommend her!!

I found Ashley based on the fabulous Yelp reviews. I had my first eyebrow waxing appointment with…read moreher today and she did not disappoint. The studio was very clean. Ashley was very knowledgeable and made some suggestions for my brows. I trusted her throughout the entire process. My brows have never looked this good! I made my next appointment right on the spot with her and I am also referring my mom and best friend here!

I've been coming here for over a year, and this is my first time leaving a review…read more Meghan is my favorite waxer. She's not only friendly but also incredibly efficient and professional. She always makes the experience quick and comfortable. Kehlani is the sweetest waxer I've ever met. She makes every visit feel so welcoming and friendly. Hands down, this is the best waxing place in the East Bay because of these hardworking ladies. I'll definitely keep coming back and using their services!

Hailey is so thorough and professional. She is an expert at the Brazilian wax - I am amazed by how…read morequickly, efficient, and painless she made the whole experience. She also made great suggestions on products that can help with ingrown hairs (clear), moisturizing (whip) or exfoliation (buff). Again, Hailey is so sweet and I would recommend her to all my mama friends!! Amazing!

Jennifer is the best waxer! Literally she gets every hair. And she's so sweet!…read more The place is always so nice and clean, and love that the wax beds are heated. They wax using a wet method, rather than your skin being dry - but as a girl with sensitive skin, that's so much better for my skin! Definitely recommend coming here!!

I'll preface this by saying that I was indeed running about 7 minutes late for my appointment. But…read moreI could tell Lucia was ready to get off the phone with me and be done with her day (I'm certain I was the last appointment and she couldn't be bothered to accommodate me). First, the person I ALWAYS see is Kailah and I was never informed she wasn't available for my appointment and someone else would take me (surprise - it was supposed to be Lucia, who answered the phone thinking I didn't catch her name). Lucia proceeded to tell me I could still come in and see if I could be taken and I told her I'm at the light, she said I could cancel, so I said, "I'm literally at the light but if you say you can't then I'll cancel." So she said "ok I'll cancel thanks bye" then hung up. Ummmmm ... I need to make another appointment HELLLOOOO???? Nikki owns most of the Radiants in the Bay Area and this isn't the first time I've had a horrible experience with someone over the phone. I stopped going to the Walnut Creek location for this exact reason. Mariana was another person I'd go to, but apparently she's left. Once Kailah is gone, I'm never returning. There's a reason there's high turn ... likey due to poor management and customer service.

Jessie is amazing! I decided to try sugar waxing for the first time and i was hooked! She explained…read moreeverything to me and was just so gentle. She is great to talk to and i love how much of a perfectionist she is. Her studio is clean and easy to find with great parking.

Jessie was fantastic! I got sugaring for the first time and it's changed everything I thought I…read moreknew about waxing. Jessie walked me through every step, the benefits of sugaring and overall was so kind. It was a quick 15 minute service in a no frills environment. I highly recommend anyone in the area looking for affordable yet high quality sugar services.

I had a Botox appointment with Haley and decided to try Jeuveau for the first time, and I'm so…read morehappy with my results! Her consultation was super thorough, and you can tell right away how knowledgeable she is. She really takes the time to listen to what you want and makes you feel extremely comfortable throughout the whole process. Her assistant Casey was also amazing! You can tell they work really well together and complement each other, which made the whole experience even better. The actual injections were so quick and practically painless. I purposely waited a little before writing this review because I wanted to see how everything settled--and I LOVE it. Haley really tailored everything perfectly to my face and what I wanted. I still look and feel like myself, just an amplified, refreshed version. Nothing feels overdone at all. I'm super picky about who I trust with my face, and I'll definitely be coming back to see Haley.

I was so excited for my first facial experience here until I walked in unfortunately. I was…read moreexpecting a warm welcome but the receptionist that day didn't smile nor have a welcoming presence. I told her it was my first time getting a facial and she looked ready to go home. For my first diamond glow express facial, it was a nice introduction to facials. The esthetician was friendly and accommodating. The lady at checkout was way nicer and had excellent customer service. Not sure if I would return back.

Today was my first experience at this location. I was already hesitant to book an appointment…read morebecause I generally prefer supporting local businesses, but I was in a pinch and decided to give this location a chance. My appointment was scheduled for 3:45 p.m., but I waited about 15 minutes before being seen. Initially, I thought the service went well. I understand that waxing may not remove every single hair, especially depending on the stage of hair growth, but I expected the majority of visible hair to be removed. When I got home, I noticed several long hairs between my labia that should have been waxed, along with a significant amount of remaining hair throughout the treated area. Considering I paid $75 for the service and left a $10 tip, I expected a level of service that reflected the $85 total I spent. Unfortunately, this experience reinforced why I no longer feel confident choosing European Wax Center. Each time I've visited one of their locations, I've left disappointed. I shouldn't have to go home and spend additional time tweezing and removing hair after paying for a professional waxing service.

Tiffani is exceptional! She is incredibly skilled, detail-oriented, and thorough in her work. I…read morealways feel confident knowing I'm in such capable hands. Beyond her expertise, Tiffani has a wonderful bubbly personality that makes every appointment a pleasant experience. She is warm, professional, and genuinely makes her clients feel comfortable and cared for. I highly recommend Tiffani to anyone looking for outstanding service and excellent results. She truly goes above and beyond!

This review is LONG overdue! Like a couple of years overdue. Oooops! I've gone to Kashmir only…read moretwice for facials about a year apart and honestly haven't had a facial by her since Nov 2024 and my skin STILL benefits from her knowledge. I went in knowing what type of facial I wanted and she recommended tweaks based on my skin health at the time and I'm so happy she did. It wasn't pushy and was actually cheaper than what I originally wanted which lets me know she moves with integrity. Her energy is so welcoming and personable and her skillset is unmatched. She straight up told me that the facials she provides are cute and relaxing but means absolutely nothing if my home routine was lacking. She helped me simplify my routine with products I already have and recommended others that I could get from a drug store. She didn't try to upsell me anything which is a plus though I did purchase a scrub from her worked well. Her recommendations were so good that I haven't been back in nearly 2 years. I'm long overdue and will definitely be back.

She's still amazing. So kind, fun, and gives the best Brazilian I've ever had! Been going to her…read morefor almost ten years now!

So glad I found this place on Yelp to get a facial. Rani is so considerate, patient and polite…read moreexplaining the entire process and discussing what facial would best suit my needs. Her massage was so thorough and my skin needed the tlc. Overall very relaxing experience and will be back again soon!

Rani is very professional. I felt so relaxing after the full body massage and facial. She uses…read moregreat products. Most of the places I have been to I feel burning sensation after the packs are applied. But Rani made sure I felt comfortable and switched on the cooling fan. The ambience and calming music is amazing. Will definitely go back.