Had to drop off the plate for a car I no longer own. However, the office was closed due to recent virus closures, modifications to offices needed, etc. There was a sign posted listing an office that was in fact open. While I began dialing that office, Brian (? - the owner) arrived to go inside, and insisted on taking my plate at no charge, and getting the receipt for turning it in immediately and texting it to me. While he was taking the extra time to do this, 2 other gentlemen arrived whom he helped as well, AND received the call that he had just become a grandfather!!! How exciting, and incredible way to take care of customers especially while he himself was a bit harried. I simply cannot say thank you enough. Katie read more

Fred's Tag and Title made renewing and replacing my license plates incredibly easy. The staff handled everything quickly, explained each step clearly, and had me in and out without any hassle. Excellent service, efficient process, and a real time‑saver compared to going to the MVA. read more

We have been using Fred's tag and title for years for everything. David Ellis is not only incredibly knowledgeable but goes above and beyond to help people get things straightened out. They really care about their customers. Most recently he helped us track down a title issue with my mother's car. He even contacted us after business hours as soon as he had it figured out. Great customer service! read more

They charge a hefty premium for their service but they did not meet any promised timeline and only processed my order after 2 follow up phone calls. They NEVER initiated a call to me when 1) they needed my vehicle mileage or 2) my title was finally back, almost 2 weeks later than promised. The staff were very nice but that's not enough to justify the large service fee! read more

I was the most annoying customer in the world. I was completely frazzled from running around trying to get a car on the road before I left town the next day. I came in right before closing. I forgot my glasses. I couldn't remember my insurance carrier. Michaela helped me and met me with patience and kindness. She was so helpful and I was in and out I super fast. read more

Processed paperwork on sale of a car. Fast and efficient. Would highly recommend!! People were very helpful when I called to ensure I had everything needed. Very easy to work with!! read more

transferred title and got new tags and was in and out within 10 mins highly recommended

I called this business to ask a few questions and by the end of the call I felt so degraded and embarrassed. The woman was extremely rude and was laughing at my questions. I can't express how terrible speaking to this person was. If this is how speaking on the phone for 5 minutes was I can't imagine what it's like inside this place. read more

No frills, fast, informative, in-and-out service; everything the MVA should be but isn't. The first time I stopped in to transfer a title, the gentleman behind the counter informed me I needed a lien release and provided me with the contact information of the former lien holder. Came back a week later with the lien release in hand. Same gentleman quickly entered the information needed by the MVA, ran my card for the taxes and their fee, handed me my tags and registration, and sent me on my way. All said and done, what would have been a day trip to the MVA took about 7-8 minutes. Will definitely use them again in the future. read more

Very knowledgeable and helpful people! In and out in 5 minutes! Will use again if needed! Great customer service! read more

Moved out of state and had to return my plates. MVA website lists this vendor as accepting them. They do not disclose there is an associated fee. I assumed there would just be a drop box outside. I called ahead to confirm they were open. They informed me of a $5 fee. Annoying, but OK. I arrive and there is a line of people. I could have dropped this in the mail had I known it would be this much hassle! I hand over my card. They hand me a receipt for $6. "You said $5 on the phone." "That's for cash." You didn't say that on the phone! At this point I just want to get out of there so I sign and leave. Merchants that charge for card are pathetic. The 5 cents in processing fees that they save are less than the extra time and work that processing cash requires. That's why successful businesses encourage the use of cards! As a fellow small business owner, I appreciate the savings and convenience that I'm afforded by customers with cards. We're becoming a cashless society. Get with it or go out of business. read more

Not helpful at all. Moving from NJ to Maryland. At Fred's, agent informed us we needed a Soundex number and we had to go to MVA to apply for one because Fred's could not provide that service. We left and immediately called a competitor. We arrived at their competitor's office and they applied for a Soundex number on our behalf - no trip to the MVA. We aren't sure if the agent at Fred's didn't know what she was talking about or didn't want to do any work. There are better choices than Fred's. read more

So there is a hefty service fee for the convenience of avoiding the MVA. I'll take it. Terri has been wonderful during our chaotic transitioning of vehicles and titles. She's been very patient, informative, and offered suggestions, and assistance above and beyond what was expected. There's rarely a line and when there is, it may be two people so there is no wait compared to the MVA. read more

I went in to transfer my tags and title today from PA to MD and had major issues with the state inspection company I'd used. They had transposed my VIN number and absolutely refused to correct it. The people at Fred's were so wonderfully helpful and patient with me. Great customer service I would highly recommend them to anyone! read more

I am a car guy and currently have 5 vehicles, including several Italian exotics. I have almost always registered my cars through Fred's on York Rd. in Cockeysville. They are friendly, helpful, and efficient. Their charge is more than reasonable, when I compare a 15 minute transaction with Fred's to waiting for hours at MVA. Two years ago I made the mistake of going to another Instant Tag and Title place because it was nearer my home. Only recently did I realize that after two years I never received my Maryland title! It seems that this company took my nearly $4,000 in sales tax and "mistakenly" did not forward the money or the old title to motor vehicle. After a lot of stress, arguing, and discussions with the investigative division at MVA, the situation should be straightened out. In the meantime, I have gone to Fred's several times, where they gave me advice, explained my options, and even gave me the direct telephone number of the MVA investigative branch. They really tried to help me resolve the problem, and have generally been very helpful, at no charge whatsoever. They are a class act! read more

I don't know why anyone would go to the MVA if Fred's is an option. I have been there at least 4 times over the last few years and have had an exception experience each and every time. I will continue to use them whenever possible and would highly recommend them to anyone. read more

The Lady that helped me in the afternoon was very nice and professional, but the lady that helped me in the morning was so rude and was very unprofessional. I would rather go to the MVA. read more

I will never go to Fred's Tag and Title again. The woman I mostly dealt with, Terry, was less than helpful and could have saved me a lot of time but instead scammed me to get some business out of me. I was transferring my tags from out of state, and long story short, there was nothing Fred's could have done for me except make me pay $1600 simply to transfer my tags- this was not explained to me during our first interaction, when it should have been brought up. I went to the MVA and ended up paying the normal price of around $300. Fred's also charged me a fee for requesting my title from my finance company. I will never go here again- the wait was far worse than going to the MVA due to this mishap. Months without my car due to them wanting to make a quick buck. read more

Turned in tags in January and started getting suspension notices and fines from MVA. Called MVA and they said they never got the tags. Now on March 13 I am on extended hold with Fred. Yuck. read more

Good service and friendly people at the store. A few weeks later they called me from an unknown number to ask how everything went then tried to solicit me to change insurance... that's uncalled for in my opinion. I don't mind answering questions of how it went at the location but I didn't feel it was right to pitch insurance changes even after I stated I was not interested. read more

I will never use Freds Tag and title again ! I've been there on more then one occasion and every time I'm waited on by the most rude women, she makes everything as difficult as possible. the most recent visit she turned me away stating I didn't have the necessary paper work, I went up the street to Normans tag and title with the same paper work and was finished in 15 minutes .I'm not sure if they're trying to make money by telling people they need to buy something they don't or they're just stupid, not the first time either ( same women ) huge waste of time ! read more

I've never felt so compelled to write a review - I actually created a Yelp account to do so. The staff, particularly at the Cockeysville location, were terribly rude. One woman seemed to almost take delight in not being able to help me. She also really couldn't articulate what it was that I needed to do. Based on my experience and the NUMEROUS other negative reviews I've read on various online forums, I would sincerely urge you to take your business elsewhere. read more

We purchased a utility trailer at Lowes last minute and had to obtain tags and title before we could take it home. Fred's was 5 minutes away and we had our rags and title in no time at all. MVA was closed so super convenient. Employees were very nice. Fees were reasonable. read more

Fantastic service! I just moved here from California, and we didn't have "tag and title" places, so I was a little hesitant. I went in about 4pm on a Monday, and was the only customer in line. The ladies at the front desk were very nice and helpful. I was completely done in maybe 1 whole minute, if that. All the negative reviews must be old, because my experience was wonderful. read more

I will never use Fred's Tag & Title again. First of all Bobbi was not the most polite. She told me that I needed a buyers order and had to pay taxes on the buyers fee because it came from an auction. So going through Fred's I paid more money in taxes plus a $20.00 electronic registration fee that I wasn't informed about until afterwards. I called MVA twice and asked them about it and they said I should only pay taxes on the price of the vehicle. I called Bobbi and told her what MVA said and she said that they were wrong. Then asked for a name of who I spoke with and said she'd call me back with a supervisor on the line to prove that she was right, which never happened. I took two other vehicles to MVA three days later and was told that I did need a buyers order but, I wasn't suppose to pay taxes on the buyers fee. On top of that I received my titles from MVA back in 7 days and still waiting for the title from Fred's. I don't recommend Fred's to anyone. A bad attitude and paying unnecessary fees equals an unsatisfied customer. read more