Disappointed. I had gone to Fred's, if memory serves me correctly, for the past 7 years for my inspection stickers. I went again today, with my 2007 Camry. My vehicle passed safety, failed emissions. The gentelman doing the inspection was very nice, polite, but aside from stickers - seemed unknowledgable to a degree, and was honest enough to say - he wasn't sure in the scenario about to follow... My car was hooked up to their computer system, and as said before, failed. The gentelman did kindly take the time to rehook up to his own system to test his own equipment - it did hook up. Back to my car, would not hook up. I was told it seems to be the computer system, few area mechanics do that specific work, I may have to go to a dealer. But again, he was kind enough to go out of his way and print out a list of some area mechanics who may do this specific work. So noting again that my car is a decade old, I also need to note that I have never had problems with it, or a failed inspection. So while dealership dollar signs were dancing in my head, I passed another garage, and did stop in for a second opinion. The gentelman informed me that he would test my car with his computer on the spot for free, but of course if it passed the computer test and I wanted him to do the inspection, I would be charged. Sounded good to me! The gentelman hooked my car up, and his equipment picked up my computer! Hallelujah lol! He then asked me if I would like him to proceed with the inspection. Yes please! 10 minutes later my car was legally tested, and legally passed! :) I called Fred's. I explained to them that I did go for a second opinion, and ended up having my car inspected at that location. I expressed to them that my vehicle did in fact hook up to the computer at another location, and therefore I did ask for a refund. I did not get it. Their policy is that they will re-test and re-inspect the vehicle again for free, within 60 days of the current date, after whatever problem said client needs fixed is addressed. My policy, is that my vehicle clearly did not need to go through the ringer and my wallet through a vice, for nothing. My vehicle hooked up at another location, and passed. Period. All of this, took place within less then 1 hour. Their stance (via their word) was that all other cars at their location today, passed inspection. Therefore, by default of course, my car must have been the problem. I understand their side - to a small degree. I understand from my side, as the consumer, I feel duped. For the $35.00 refund they could have acknowledged, within an hour, and I would have driven back there to show proof of my car passing inspection elsewhere - they lost a consumer, and received my experience online via a poor review. Disappointed. read more