Three of my kids play sports, and I love the convenience of having a shop so close for those last…read moreminute items. The customer service is top notch. They know their equipment, they know sports, and they know the families who come in. You'll see them at games supporting our Middletown kids and they sponsor teams and support other local businesses (Pease Baseball). A small town shop with big love for our players and community.

A gem of a store. Like the old time sports stores with rows and rows of team sports equipment.read more

Great shop. Reasonable prices on used gear and they also offer some new gear. Also great to have a…read morelocal option for lacrosse stick stringing. It's usually a three-day turnaround, but we recently got lucky and they could do it in a couple of hours.

So I have an idea to make America great again. Reuse, reduce, recycle. Well at Play it Again…read moreSports, I thought that was their intention. I brought several hundred dollars worth of equipment in to trade in. The guy behind the counter basically said unless it was nearly new he couldn't take it. As for the pairs of nearly new Under Amour cleats I might have received $5. And that would have been store credit. This guy acted like a complete ass. I'm not sure if this is how used equipment is traded now days but I can see why sports participation is falling. I would rather just donate this stuff to the Purple Heart than make these guys a profit.

Awesome customer service today from your employee Keion! My son and I came to your store to pick up…read morea bike that had been waiting on a part. We had not yet received a phone call and we were just checking the status on repairs. Without hesitation Keion offered to repair immediately. Within 5 minutes my son was riding his bike again. More stores need employees like Keion!!

This was at the frederick Dick's store in the Frederick Mall…read more I went to Dick's to shop for a couple of pairs of slip-on shoes. i was greeted quickly by a sales kid who brought my size shoe out to me, he then disappears. I went to look for him and he was with two other sales kids yapping away. I was patient and waited, they looked at me and just kept on talking. I left the shoes there and went to the mall.

If you buy a pair of shoes/boots make sure they fit PERFECTLY, because once you leave the store,…read morethey won't exchange or refund your money unless the problem you're having with the shoe is a mfg. issue. I spent $145 on Oboz shoes. The shoes felt fine in the store but after wearing them for a week I was having too much rubbing/friction below my ankle bone. I brought them back to the store hoping to exchange them for another model but all they did was stretch the shoe, which made no difference , and sent me on my way. I contacted Oboz but since I purchased the shoes at a retail store they or unable to help. They suggested going back to Trail House.

I bought a pair of Keen hiking shoes from the Trail House and within a year both shoes tore at the…read moreinsoles. The Trail House refused to replace or provide a partial refund for the shoes. I do not believe that a $200 pair of shoes used lightly to moderately should begin falling apart within one year, but apparently The Trail House believes this is perfectly fine.

Great working with you guys today needed a gun smith to help with my sig build help and got me on…read moremy way. Their gun smith is very knowledgeable and nice. If I didn't have to get back to work probably still be there talking to him lol. Great shop wish I lived closer.

Really nice selection of hunting firearms and scopes at affordable prices. The shop has limited…read morehours for shopping after work.

The girl was very knowledgeable and extremely patient as she brought many pairs of shoes out to me…read more She couldn't have been nicer.

I absolutely love this place. The staff is amazing. I usually deal with Kevin or Lisa but the rest…read moreof the staff is very knowledgeable. It doesn't matter if you are a runner, walker or just on your feet all day, charm city will be able to assist.

Terrible service, young kid employee that has 0 respect for customers. Refused to help an 76 yr…read more old veteran with filling out forms on a computer , because he was busy playing with his phone and I was the only one in the store . Talked to other friends who are also veterans who told me the same thing , they and myself will never walk in that place again. Being a decorated American veteran and war hero being being disrespected by a little punk who would rather play on his phone than make a sale , so I walked out and bought the firearm I wanted at another store .

Very nice and professional. Also have a nice selection of guns and other things. I use them for my…read moreFFL and have had no problems at all.

Who goes ice skating these days? Lots of young children, pre-teens, teenagers and sometimes,…read moreparents with young children. So.... what an adventure to drop in here way far away near the Walkersville area of Frederick. The rink itself looks like it could be from any era in the last 50 years, but really, what do you want from an ice skating rink? Parking is easy. Finding the location is easy. Going to the register and paying for your pass and rental (if you don't have your own skates) is easy. The cost is incredibly low - I feel like they were cheaper than when I was in high school back in the day in a land far far away from this place. Anyhow, getting your skates, also incredible easy. They have lockers for your stuff that cost you, wait for it, 2 quarters! So cute! They have a few vending machines, mostly ice cream, and a snack bar where you can get some cheap food and beverages. It is not expensive by any measure. They have teams and others who train and play here, but they have open skates. The open skates are usually on the weekends. And, again, wow, I could not believe how cheap. We had a great time skating, but since we're not 12 year old children, our bodies were a little less flexible and a lot more sensitive, so we didn't even last the whole 1.5 hour session. Ha ha! We still had a fabulous time, and will probably go back winter holidays 2024 for a new tradition. In other words - highly recommended for a cheap, short adventure!

Great rink, 2 Rinks. Amazing staff, Very easy and everyone…read moreis kind and helpful! Is highly recommend by me.