I really love Dr. Kornder. She really LISTENS to any and all concerns I have, is kind, professional…read moreand caring. Although I live 80 miles away from her office, I feel the distance is worth it for the care that I get. Front office staff is welcoming and professional. Thank you ALL!

Office staff never got back to me. Tried for 3 years. She was competent in some ways but had 0.00%…read morefollow-up. The worst. DO NOT GO HERE.

My Mother-In-Law was moved to California from Michigan and needed a new team of doctors who could…read morehelp address several issues while at a new assisted living facility and under hospice. House Calls, specifically Dr. Helen Crowe are absolutely amazing and have helped out in ways we could have never imagined possible. They were able to fix specialists in several areas that was needed and have been exceptionally available and responsive. Couldn't ask for a better team of concierage doctors and team members.

This review is about Dr Consiglio. She has been the best thing that ever happened to my Mom since…read moreher diagnosis. Her house calls with care and tender bedside manner eclipse any others my Mom has ever seen. She has been thorough and precise, caring and loving. My Mom had dementia and recently passed. If I could have her for my concierge doctor (I have Kaiser) I WOULD. She is truly amazing.

i am pretty sure Dr. Nathan saved my life. i believe it was due to paying attention to the big…read morepicture (many symptoms for very long time) and also knowledgeable about why i was admitted to the hospital after going to ER. plus, he's just nice. Office people are excellent too.

Dr. Nathan is one of the best doctors ever. Not only is he caring but he is one of the few doctors…read moreleft that listens to you, spends time explaining , & is never rushed. He will not quit until you are properly diagnosed & will also work in conjunction with other doctors. If I could give him 100 stars it still wouldn't be enough.

If you're looking for an empathetic , knowledgable doctor that takes her time to listen carefully…read moreto your health challenges -she's the one! The Hampshire office is one of the more pleasant offices with plenty of parking and sitting area if you need to wait. And if you need any assistance or have additional questions you can message her through 'my chart' app and she actually responds quite quickly ( unlike so many others) which is also wonderful. My hope is that Dr Ryba chooses to stay with UCLA for sometime since most of their good docs chose to leave after a short stay . A total five star experience

Dr. Ryba is very caring, she gave me the medical info and help I needed with the pain I have…read more from having a bad fall.

Very Nice Doctor. She took her time to speak with me. The Medical Assistants are helpful and if I…read moreleave a message they usually call me back within a few hours

I love Dr. Sadeghi!!! I have been coming to her for over a year now and she takes care of you like…read moreher own family. I have been very anxious about my health but she calms you down and helps you with everything. I love her!

This is the second time we've been to this urgent care, and once again, we had an excellent…read moreexperience. Everyone was kind, efficient, and professional from the moment we walked in. The doctor was outstanding--she was knowledgeable, thorough, and took the time to explain everything in a way that made us feel comfortable and reassured. She listened carefully, answered all of our questions, and never made us feel rushed. We were also impressed with how quickly we were seen and how smoothly everything was handled, including getting the X-ray done. When you're worried about someone you love, that level of care and efficiency means so much. We are incredibly grateful for the compassionate care we received and would highly recommend this urgent care to anyone looking for excellent medical care. Thank you to the entire team for taking such great care of us.

I have been going to this office for many years. My most…read morerecent visit here was very frustrating. I had been quite sick for several days when I finally went to Westlake Urgent Care and saw Dr. Sonia. She took cultures from my mouth/throat and a sample for a gastrointestinal panel and explained that the results could take a few days. I understood that and was willing to wait. The problem was that I never heard back from the office. After several days, I called and was told the results were still pending. I waited longer, but again, no one contacted me and I received no message or call from Dr. Sonia. Then, on 06/27/26, my pharmacy notified me that I had a prescription ready. I was surprised because I had not been told what my test results showed or why I was being prescribed medication. I picked up the prescription, which was Keflex, and called the office for an explanation. I was told Dr. Sonia wasn't there, so I was left without any real answers. I recently received two separate invoices from two different labs totaling nearly $300 for testing that I never received any results for. I called the office again and was eventually told by someone other than the doctor that I had tested positive for Klebsiella pneumoniae. I then had to research it myself to understand what it was and what it meant, because no one at the office took the time to explain the results or answer my questions. I told him it was upsetting that I was never called. He said that they tried calling me. This is not true since I have no messages or missed calls from them and I was waiting for them to call cell phone is with me 100% of the time. What disappoints me most is not simply the testing or the prescription. It is the lack of communication. When a patient is sick and waiting for test results, I believe they deserve to know what was found, what the treatment is for, and what the next steps should be. I should not have had to learn about my diagnosis from a random person on the other end of the phone a month later and then research it myself. After many years of going to this office, it is sad to say that I will not be returning. There are other urgent care options in the same neighborhood, and I feel I need to find a practice where communication and follow-up are given more attention. I sincerely hope Dr. Sonia and the office take this feedback to heart. I am not writing this review to be mean or unfair. I am writing it because I was genuinely disappointed, and I would have expected better communication from a medical office I had trusted for many years.

Had an appointment for 2:30, came at 2:10. I was still not seen by the doctor at 3:50. Waited over…read more3 weeks for the appointment. If I could give 0 stars I would. This is not how you should be doing business with people who pay you money. Would not recommend to absolutely anyone who values their time. Ended up walking away

Dr Monica Su is very efficient and knowledgeable, love her approach and general attitude. Very…read moreattentive and helpful. As woman I feel listened to - and understood. I saw Dr Stanley Su once for an emergency appointment and he was very helpful and caring. This is a true family practice and I feel lucky to be a patient here.

A doctor that actually listens and cares? Yes please! A…read moredoctor that doesn't make you wait? Double yes please! A doctor whose entire staff is friendly and caring? Sign me up. Thank you to Patriot Family Medicine for a great experience and my new go-to office for all my future medical needs

I am currently giving this practice three stars, although I plan to give the doctor and staff…read moreanother opportunity before making a final judgment. My initial experience with Sam, the nurse practitioner, and the physician assistant was very pleasant. They were warm, professional, and made me feel optimistic that I had found a family practice where I could establish long-term care. Unfortunately, my experience changed after my laboratory results became available. A receptionist named Britney called me and immediately began discussing my results without first asking whether I was in a private place or prepared to receive medical information. I was at work and had to interrupt her and ask her to wait while I moved somewhere private. I had assumed she was calling only to schedule a follow-up appointment. I believe staff members discussing medical information should always confirm that the patient is able to speak privately before sharing results. When I returned for my follow-up appointment, there also appeared to be some confusion at the front desk. Although I had confirmed my appointment the previous day, the doctor stated that he had not known I was coming and had taken another patient before me. He apologized, but the delay made me late for work. Once I was called back, the process felt rushed. I was quickly directed onto the scale and then placed in a room with a medical student. I was not asked whether I was comfortable having a student participate in my appointment. The student repeatedly described my hormonal status in a way that did not match what I had previously been told, and our discussion about vitamin D supplementation felt dismissive rather than collaborative. I was also uncomfortable with the student shifting and rocking from side to side in my peripheral vision while the doctor discussed some concerning health information. That made an already stressful conversation more difficult. Later, when the doctor returned and spoke with me privately, the interaction was much more comfortable. He was pleasant, made eye contact, explained things more clearly, and ultimately did a good job addressing my concerns. I wish the receptionist had demonstrated a better understanding of patient privacy, that I had been asked for consent before a medical student joined the appointment, and that the visit had not felt so rushed. Staffing problems, scheduling confusion, and the absence of a manager may explain why the office was having a difficult day, but patients should not have to absorb the consequences. Overall, the doctor handled the appointment well toward the end, and my first visit with the other clinical staff had been positive. I spent considerable time researching family-practice physicians because I hoped to establish ongoing care here. For that reason, I am willing to give the doctor and the office another chance before deciding whether this practice is the right fit for me.