Corrine was AMAZING, went above and beyond for my husband and I, and did it all without charging me a dime. Apparently we have the care plan, and we were supposed to do annual inspections on the ring to guarantee stone replacements, repairs, cleanings, etc. it's been 6+ years since we purchased it, and didn't do one inspection since we didn't know. She brought it up when I asked about a prong on my Diamond, looked into our plan, and hooked me up with a complete repair and professional cleaning - making sure we were covered and taking responsibility on FMJ's behalf even though it wasn't her who failed to tell us this years ago. I cannot say enough about her and we WILL be back to buy from her and her only. She didn't make a penny off of us and treated us like we had purchased every stone in the case. Knew what she was doing too. Highly recommend! Thank you Corrine!!!!! read more