The pharmacy is definitely the most dysfunctional pharmacy I've ever patronized. The lines often…read morespan half the store, they rarely answer the phone, and the drive through is randomly but rather consistently closed. This has persisted for more than a year and a half. Understaffing, mismanagement, crisis, alternate reality? It's unclear what could create such a longterm and catastrophic dysfunction. Orders are never available when promised, resulting in multiple in-person trips. You can't call ahead to check if an order is ready because they don't answer the phone. They don't update the online system timely either. Perhaps due to the location, many of the clientele appear to be experiencing challenges. Lots of severely ill individuals coughing, pacing, and hovering inches from nearby patrons, waiting anxiously for medications. There are spacing stickers on the floor. But they're not enforced or observed. Someone in line requested substance addiction-related medications and was told it will take two weeks to fill the prescription at this pharmacy, resulting in a scene with lots of foul language. TWO WEEKS for what is apparently a critical time sensitive medication. As for me, when I left, the line was 20+. Waited for over 25 minutes and walked out without my order because they claim they didn't receive the order, despite confirming with my doctor's office on the way to the pharmacy. Time to switch pharmacies! Trust me, no matter how convenient this pharmacy is as far as location, you will still come out behind due to multiple trips and long waits and people coughing on the back of your neck. I have some sympathy for the employees who staff this pharmacy and have to deal with a constant flow of disgruntled desperate clients.

Ya know what's weird? As long as I've lived in Boise I had never been to this store. There's a Rite…read moreAid and a Walgreens within walking distance to my house. So I would just drive by this location on my way downtown and admire the amazing architecture. I'm a sucker for old buildings, basically anything that has some kind of nostalgia to it, I absolutely LOVE. I wish I would have gone in here tho before they remodeled it. I would have preferred it stay the original way because it's always fun to step into a time capsule. You still kind of do regardless because this building has been there for a min lol. You walk in and for me, was immediately surprised to see a store that had the "open concept" that everyone is so UNBELIEVABLY obsessed with when it comes to their homes. Honestly, the open concept is not creative, unoriginal, has HGTV written all over it and I wish people would just come up with their own ideas for their homes/businesses vs seeing some tacky trend they see on HGTV. That being said, I don't really tie all that in with this store. I mean, I'm sure the open concept trend definitely influenced their decision to do this store like that. This store is still great tho, don't get me wrong. I love it. It's one place that gets a pass for open concept lol. THANK GOD tho they didn't do everything in gray and white hahaha! If they did, I'd probably skip writing a review for this place. I haaaaaaate the gray and white trend. Stop it already!!! Hahahaha! This store is very spread out, very airy, you don't feel boxed in at all when walking the aisle's. They are wide enough to where a few people can be in them and you wouldn't get all claustrophobic. I have serious issues with claustrophobia. I pass out at concerts if there are too many people boxing me in lol. First time was 1995 at a Green Day concert. First time I felt claustrophobic and BAM! I was out! They thought I was on drugs and was about to kick me out lol. Anyway! Way off topic! I tend to do that tho. Nothing new. The layout is interesting. You walk in and all the makeup, basic necessities type stuff is right up front and the grocery stuff is in the back. I assume the makeup and stuff is up front because this store is located downtown area and theft is probably an issue. Prices are high here. Then again, they are pretty much everywhere. However, $2.29!!! TWO DOLLARS AND TWENTY. NINE. CENTS! for a thing of Tic Tacs!! HELL. NOOOOO! That is unbelievably INSANE! Some embarrassing truth here lol. Neutrogena had these exfoliating pad things. They're impossible to find. I checked their website, sold out, but the locator said this store had them. So I thought I'd surprise my roommate and get them. I was downtown for a fitness class and decided to FINALLY go in here. If I'm being honest too, these exfoliating pad things I wanted for myself, too because they're amazing lol. Locator said this store had them. I probably should have gone that day but waited until the day of the class, like a day or two. Of course, they weren't there. Tbh too, I didn't even see a tag for them. Made me sad. Now I'm just stuck mobbing around looking like an old alcoholic bag lady because I can't buff out my old ass face (Siiiiiigggghhh) hahahahaha! I don't look THAT bad tho haha! If anything, this store and it's history is what does it for me. I love it. I hope we always have it here in Boise. I think back in the day it was a Safeway? Anyone know for sure? Because we ain't got sh__t for Safeways in Boise now lol. Didn't really interact with employees. There were a few there but they have quite a few self-checkouts. Love or hate those things, they're convenient as hell. This stores are newer and super easy to use especially if people are buying food. That seems to be a complaint for most with self-checkouts. If they aren't your thing, walk your happy a__ over to a human cashier haha! That's all! Great store! Great vibe there even later at night :) Thanks, Yelperiteraiders!!! Cheers!

I'm giving up on all Walgreens pharmacies from this day forward...I've had bad experiences at other…read morelocations, but this might just be the worst now. I made an appointment for a rapid covid test to be performed by pharmacy staff and it's now 45 minutes after checking in for my scheduled appointment that I've been sitting here without my name being called. I get that they're busy but that's just ridiculous... when you make an appointment, it shouldn't take an hour after that appointment before being assisted. I'm about to get up and leave now and will get a rapid covid test that I do at home myself instead. My patience is gone.

The customer service from the pharmacy is very rude and could really use some training in people…read moreskills

Shoutout to these 2 workers who found my phone and saved me $1000. Need more people like this,…read morethank you so much!

I had a long wait at the pharmacy for flu and covid vaccinations. But the new pharmacist there is…read moretruly amazing. She is professional and courteous, efficient, yet careful, and doing the work of 5 people but doing it very well. An excellent hire for Walgreens.

Customer service is excellent. Knowledgeable staff. Clean & friendly and they carry good quality…read moresupplements. Cars are often idling in the parking lot which is the only bummer. I wish they would put signs up asking drivers to turn off their engines.

This compounding pharmacy and shop is very quaint, clean, and organized. It is quite a nice,…read moreunexpected place to find the odd gift and also high end vitamins, etc. I get my medication here and it's for my elderly cat, and they have always been in great communication with me about the status of my refills and instructions on how to administer it and their customer service is very professional and friendly as well. They are open quite late for a small pharmacy during the weekdays which is very convenient for those of us that work until later in the day especially since they are not open on weekends. I appreciate their care with handling the medications, and truly appreciate each of the pharmacist's knowledge of the products that they are administering. Thank you for being a part of our community!

Love the local Rite Aid. The staff is friend, professional, and helpful. I can always find what I…read moreneed and get in and out quickly.

They could have stayed in business! Unfortunately, along with many other Rite Aids nationwide,…read morethis store closed.

I always have a good experience when coming to this location. I don't shop at Walgreen's often so…read morewhen I do I usually have to ask for help finding something. I seem to always go in there when a particular employee is working, Serenity is what her name tag said I believe, and she is just the most helpful person. She always stops what she's working on to take me right to the product I asked about and even gives me several different options to consider if they are available. I stopped in last night to pick up some soda and an online order from the photo department and I wasn't disappointed. She helped me locate their packs of soda and assisted in getting the photo order. The photo order itself was for a collage of photos I had designed and uploaded to have printed on a wood panel 8 X 10. It turned out even better than expected, extremely high quality on the photos even though the photo resolution wasn't that great to begin with, and with the coupon I found online it was only $12. Plus, I placed the order at about 4 pm and it was ready to go when I arrived at 8 pm the same day. Well worth the money and I will be using that service again in the future. So, overall this is a great location. Very clean, well stocked, hasn't been super busy any time I've been in there, and the staff is very friendly and helpful. Keep up the good work!!

Holy crap the pharmacist who runs this one is an interesting guy, I got an prescription called in…read morethat was urgent they didn't have enough so he filled it partially and then told me to come back on the 30th. I come in and it's closed the whole day for a prescription I need daily. Oh and when I told him I'd probably just get it half filled there and get the rest called in somewhere else he got mad at me like we were breaking up and explained how insurance works to me like I was 5 weird place go anywhere else

This is for the pharmacy! I usually go to the location on lake Hazel and five mile, as it's right…read moreby my house. With my experiences getting worse and worse, I decided to switch to this pharmacy to see how it goes. Best decision I've made! Everyone here is super super friendly and accommodating and really helpful. They really help when I need it and answer any questions I have. They really take the stress out of having to deal with medication, and that makes a world of difference. Thank you! You are all so appreciated

COVID-19 Edition…read more Due to the virus, Walgreens now offers a small menu of items at their drive-thru locations. The items include cleaning supplies, other necessities, of course prescription medications, OTC medications, and food. Please check your local Walgreens for details. This was my first trip and I 10/10 recommend. I drove up and the friendly pharmacy employee took my order of potato chips and ice cream sandwiches. He said he'd check their selection. Minutes later he appeared with my order and my girl was ecstatic. Week made. I paid and was out of there in less than 2 shakes of a lambs tail. If you need a few things, I highly recommend Walgreens drive thru for convenience and the sake of public health during this virus lockdown. Please try to stay happy & healthy and far away from other people. Until next time.

Kind and helpful, every single time…read more They also have a store that has cards, gifts, and skincare. There is a very well organized section of vitamins, supplements etc and I can always find what I need as it's categorized by issue or organ. Amazing place!

A sense of graciousness is almost literally in the air at this compound pharmacy. My theory is the…read moreowner and lead pharmacist, Shah Afshar, who models that in his interactions with customer and staff has passed it along to everyone else, including many customers who seem to embrace it for their own behavior when walking through the doors. The sense of welcome and quality of service here is exceptional. This Eagle store has been at this site for a number of years, I think, and sibling to a Boise location. I don't know which location opened first but Customedica has been operating in the area for more than 20 years. My discovery of it was in 2021 when as if the pandemic times weren't challenging enough, I developed an auto immune disorder that requires treatment in flare ups with a compounded medication and the MD who wrote the script suggested I go here to fill it. (If there is a silver lining in every difficult thing, the disease made it very difficult for me to eat in the months needed to have it diagnosed and it sure was fun to eat the six pounds back on when I could do that again. :-) ) "Knock on wood", I've only needed refill of that med a couple of times since but when I do the pharmacy does a great job of filling it for me. They also provide flu shots and I chose them as first option for that last year. And they also fill standard, non compound, prescriptions. They accept insurance, including Medicare I am told, but although I have great insurance coverage, none of it pays for compounded medications. The store has a really nice selection of greeting cards, high end dermatology skin care, and gifts like lovely soap, candles and also things made by local providers. If you are a consumer who embraces the whole being concept of wellness, you'll find good quality brand supplements here too and also, I think, some consulting on what might work best for those along with other wellness lifestyle advice. PARKING: Private lot but like many lots in Eagle this one is tight and can be tricky entering and exiting. ACCESSIBILITY: ADA parking spot near door, ample floor space inside for access.

I was able to get it worked out but the pharmacist was great and so were the farm techs. They…read morehandled a difficult situation very well.

Employees know exactly how door dash works and are happy to instruct on how the system works!read more