I took 3 beautiful but very dusty vintage cassette decks to get serviced (2 worked OK, but 1…read moredefinitely needed repair). When I went to pick them up, they were still filthy. I tested the broken one in the store and it still didn't work. The guy behind the counter said that maybe the technician (Rashid the owner) forgot to do some of the work, so leave them and come back next week. I came back the following week, but it appeared that still nothing had been done! WTF. Again they said leave them and it will get done right this time. These machines are very valuable, so I didn't want this guy touching my decks again. I took them home, opened the covers and saw that at least one of the drive belts hadn't been replaced and the decks clearly hadn't been cleaned. There was no way for me to tell whether they had been tested, lubricated, calibrated, etc, but the broken one was still broken. I had paid a 50% deposit when I first brought them in. When I took the decks home I was mortified by the work (or lack of it) but at least I thought that I had only paid $500 instead of $1000. At least it wasn't a total rip-off, right? Well when I got my next credit card bill, I saw that they charged the other $500 (without my authorization!) weeks ago while they still had the decks and before I picked them up. Again WTF. I still can't comprehend the incompetence and/or lack of veracity and integrity of this shop. I really really don't understand how they have such great reviews from other customers. Maybe Rashid is a great TV repairman, but just plays an audio repairman on TV... All that said, I should give credit where credit is due. This was my second time I had visited their shop. The first time I had a great experience. Rashid told me that although it would be very expensive to have him repair my subwoofer, I could easily do it myself, and told me where to buy a new driver and how to install it. That impressed me...

The owner/operator, I found quite dishonest. He had kept my components a good 3 months, & made…read moreseveral excuses, about parts availability & $Pricing! Finally, I retrieved them still broken.Total let down & would never go back!I Would not recommend you, have your equipment repaired here!

Frank installed a Tubbutec midi mod into my Juno 60, and also fixed an issue where one of the…read morevoices was very noisy due to an aging capacitor. The service was top notch. Frank was super easy to communicate with, and it was incredible talking and learning about vintage synths with him during the repair process. Would definitely recommend him for synthesizer repair!

Frank responded promptly to my questions, offering advice and information. However, he was…read moreunable/unwilling to do the repair because it would cost more than the item in question. However, I have kept his contact information for future reference.

1) They lost my computer charger 2) They didnt even fix the…read moreproblem I brought it in for 3) Took weeks longer than estimated (to not fix anything!) 4) Horrible communication This has got to be the WORST business experience I have ever had. I dropped my laptop off with the charger for the headphone jack to be fixed and a few weeks later I was called back and told that it was fixed and ready to be picked up. I went back to the place to pick it up and the owner gave me bad news. He said that the person did not fix it at all and on top of that lost my charger! He called the person who was supposed to fix my computer and he claimed that I did not have a charger when I brought it in which was complete you know what. To redeem himself the owner didnt charge me for the time trying to fix it and let me borrow their charger as well as supposedly ordering a new one for me. Also to fix the audio problem he let me borrow a usb interface and ordered one online in which we agreed for me to buy and then trade off the stuff thats mine for the stuff thats his. In the shop, the charger had trouble charging. Turns out the charger is broken and only works for 5 seconds max on an outlet and then will not work again on the same outlet for the rest of the day. I have tried it on multiple outlets and at different houses. And to top it all the off while I still had a little bit of charge for my computer I attempted to use the supposed state of the art usb interface, (he said it costed $160, I seen the same one brand new online for an average of $60 - $70), and it didnt work!!! The owner told me he would call me in one or two weeks when he received the shipment of the charger to replace the one they lost, and the usb interface in which I was going to pay for. Well that was about 3 or 4 months ago and still waiting for him to call. Ive tried contacting them multiple times but no response! The original estimate to get my computer done was only 24 hours and it took them weeks and whenever I called they would say that they were working on it and it would be ready to be picked up the next day. Also during work hours I went to the place 2 times and nobody was there. The second time however the owner arrived there after I waited 15 minutes and was about to leave. And if you have the same luck as me, they will never answer the phone. Bottom line this is the worst business I have ever encountered in my life and I do not say that lightly. The only 2 things that I have ever written a bad review about is this place and Academy of Art University. But they got 2 stars. This place doesnt even deserve 1!!! I cant believe this place is still in business. Very unprofessional.

Thank you SO much to Tony for taking care of me when I panicked over my broken computer! I came…read moreinto Computer Wizards a complete wreck over thinking I had lost all of my graduate school papers. My computer kept freezing and not allowing me to access anything. Tony calmly took over, recovered my files and even asked me if I needed a glass of water while I waited. BRILLIANT! I know I looked & acted like a complete disaster so I apologize!. ;) He was so professional, kind and knowledgable. Thank you SO SO much. You're a life saver. :)

5/5 Stars. Ron is terrific. He was professional (clearly answered questions/concerns, did an…read moreexcellent job wallmounting our TV), prompt (he arrived to the minute of our scheduled appointment time) and just a genuinely good guy. With regard to the wall-mount experience (60" HDTV), it looks fantastic. Wire runs through the wall so it appears to be floating. Wallmount and TV are so secure they look like they could survive a nuclear blast. Very impressive work. As a side note, I also did a price comparison and Ron was the best value I could find on Yelp. All in all, I would HIGHLY RECOMMEND Ron to anyone looking for great technical assistance and great customer service at a great price. Thanks Ron!

Ron Barnett does an outstanding job with IT issues and he hasn't been "stumped" yet with anything…read morewe have thrown at him. He is prompt and charges very reasonable rates; much better than all the other IT people we have used in the past. Bonnie and Stu Hockman

These guys continue to be absolutely amazing. Quick, courteous, and very cost-effective... and…read moreshowed me what went wrong, and they were quick to fix it... with a laugh and humor, no less. These guys are great, and I would highly, highly recommend them.

They fixed a lawnmower that wouldn't stay running. They put a new part in. Always use them for…read morewhatever I need. Very responsive. Get all my questions answered, as well! Highly recommend them!

I can't say enough, good things about Loud and Clear in Cotati. Sarah and all the employees went…read moreabove and beyond, on Christmas Eve for my surprise present search. They were super friendly, honest, helpful. And I found the perfect gift and guitar to give!! Thank you so much! Highly recommend this shop!

Recently had an equipment return that for various reasons was "out of the ordinary" (my fault) and…read moreSean made it all work so smoothly, totally satisfied, and lots of good humor working through it. Always have a thumbs up experience at Loud and Clear. Highly recommended.

Just came in to inquire about getting my LCD screen repaired and replaced for my I phone XR AND 8…read more I attempted to repair myself with a screen I purchased from Amazon but they didn't work. Mr. Dubón actually attempted to see what was wrong with the Amazon LCD screens, he attempted to reconnect the screens I already purchased and he GOT ONE WORKING! He truly cares and gives the best customer service. He isn't one that is just in for the profit. I highly recommend him. His prices are the best in town!!

Daniel helped us with a deep clean of our two Android cell phones and a PC tower unit. Microsoft…read morestated that windows 11 would not run on my unit, however after a deep cleaning Daniel was able to configure the PC to accept the upgrade to Windows 11. This was a huge relief knowing that I would be secure for another five plus years with MS support and not have to shop for another computer. Very reasonable pricing and we feel gratefull to have found him and his excelent computer repair service knowledge. Many Thanks C&M

MAC REPAIR AND STEVE BEALE ARE STILL THERE! His new site: https://www.marinmacrepair.com/ New…read moreemail: Steve@MarinMacRepair.com Everything is the same except the website address and email. Steve is one of those rare people who has the chops and is very generous with his skills, time and services. I never hesitate to turn to him. Don't call-text or drop by.

Steve has many years of experience repairing Apple products…read more He was efficient, kind, and easy to communicate with.