I stand by my prior reviews, but write this additionally to make this clear: THEY HAVE THE BEST MALTS & SHAKES -- second to none!!!!! We purchased three extra-large deliciously flavored malts--cookies & cream, banana and vanilla--put them in the freezer, and are eating scoops as ice cream. OUTSTANDING read more

This used to be one of my very favorite restaurants since I was a little boy, around 1972. But, since the latest owners took over, and ESPECIALLY since hiring the really rude RHONDA. I no longer patronize or recommend the place. The food is still good and the addition on Mexican food is a bonus; but the customer service, especially from the rude RHONDA, makes the place a place to avoid. I no longer go or recommend. If you like your order wrong, being shorted on condiments or being cursed by a nasty person with an equally nasty attitude, go here. To be fair, the food is still good, but the service doesn't merit the trip. read more

Now, on a weekday on a Thursday in December 2025. Me and my coworker went for lunch. I've gotten the steak burrito and he got the fish sandwich. We got inside our company vehicle, opened our food and was ok with the food (appearance wise). But, as soon I went to grab my burrito, oil was dropping a lot from it and it was coming apart. I still tried to eat it but couldn't because it was too big. My coworker wasn't please with his sandwich as well. He only ate partial of his sandwich. As soon as we got back to our office/yard. He instantly went to the restroom and told me he will never go back again. Which, it did mess my stomach up as well. That's not my first time going there but it is my last read more

Gr8 food and establishment, fun staff and environment , will be back soon with others

Back in the 70's they had some of the Best hamburgers and fries ever! Then we changed our diets.... Didn't eat another meal from Fred & Jack's until 2024, unfortunately nothing tasted the same. I'm giving them 3 Stars for the fond memories I have and maybe someone else might like the foods..... Enjoy! read more

My burger is pink a a lil red inside of the burger not cook they rushed my food and it's bogus

All-time, fav. Love the fresh cut fries. The special drinks and sit in your car in the parking lot with the back open. Nothing like it. A local gem in this area. read more

If you want the absolute worst food on the Southside this is the spot. My group ordered gyros, chicken wings, a fish sandwich and a steak sandwich. Each order came with greasy fries that were cooked in days old grease, the gyros weren't included in the initial pick up (so we had to drive back a second time,) the chicken wings were passable, fish sandwich severely overcooked and the steak was well, tough as hell. If you have the misfortune to visit this establishment order a strawberry shake and then leave immediately. An absolute waste of time and money. read more

Let me start by saying that I have been a customer of Fred and Jack's since the late sixties. My family and neighbors loved their food. Fast forward to the present and I am so very disappointed with anything I order. I want to know what happened to the quality and integrity of this establishment. I should have listened to others complaining but I tried giving the benefit of a doubt for too long making excuses for you guys as to why the food wasn't up to par. But no more! I have had it! I am done wasting my money and trying to remain loyal when its obvious that all this restaurant wants is my money. I will definitely keep up with all posts regarding this review to see if there are other people out there to give a HONEST review! read more

Ordered thru GrubHub or Door dash (forget which) and I dug the food. I had the birria tacos and some fries with mild sauce. While it wasn't the best birria I've had, it was darn good (and filling.) Price was reasonable ($22 with tip) so I'll order from them again and try other items on their menu read more

This place is my fave lil spot in my neighborhood. They make the best polish and fries, and milkshakes for a fair price. I don't say that to say, "Raise the prices," but just keep doing what you're doing because it's working. read more

The main parts in the food like bread are usually out Fred and Jacks service is nice and all but it can be better overall its really good when you get the chance to eat it read more

Yo wtf is this? I ordered 3 "Chicago style" dogs with no relish and I got two pickles, lettuce?, two sport peppers, onion, and a load of mustard. And how hard is it to cook fries. They were soggy and greasy! Just serve Mexican food because you sure can't do American. And get better attitudes or gtfo of Chicago read more

Fred & Jack's - a hot dog with pickles - American Near Me - Chicago, Illinois

Ordered on DD 2/24/2023. Order, was confirmed, prepared, and delivered in a timely fashion. Items: -Chocolate shake= not a malt but very good! -steak/chicken tacos= This beef is ground. It is not cubes or chunks of beef. The chicken is shredded. The are soft tacos that didn't hold up well during delivery. I was also not a huge fan of the seasoning they use but I fixed that. -bacon cheeseburger with fries= this item is the MOAB! It's the size of a manhole cover with 2 large patties. This thing was easily a half a pound! Generous condiments including bacon, cheese, avocado, onion. I addK,L,T at home so the veggies hold up. All in all, surprised and fairly impressed. If you want a massive, solid burger that is more like Fuddrucker's than a scrawny burger from McD's. I suggest trying them out. Solid burger, fries, and shakes. Tacos were "ok". read more

Customer Service is everything to me. First of all I had to wait 10 minutes before she took my order. While I was placing my order, she was rolling her eyes, sighing and rude. She won't have to worry about me patronizing this establishment anymore just because of her rude behavior. read more

Always love going here.I say I go at least once a week and the food is always delicious. And the staff never stops working it's stays packed. So you might have to wait but it's worth it read more

I slept on it and tried to revise my review, but it was too late. I'll be objective and won't factor in nostalgia. The truth is Fred & Jack's is 3.333, not the 4 stars I rated the other day. read more

Fred & Jack's - 5 Wings - American Near Me - Chicago, Illinois

This place is beyond outstanding and deliciouswent to order for my first time from grubhub, and definitely enjoyed the 1/3 cheeseburger, and adding bacon & sweet peppers made it sooo much tastier, the meat was packed with flavor and a perfect grilled taste. The fries were excellent hand cut potato fries that had that nice soft and crispy texture. The cheeseeee cakeeeeDEFINITELY TRY IT, very creamy and tasteful. Different flavors are on the menu such as Oreo, stawberry and original read more

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Love the food as always. Convenient location, reasonable prices and they stay busy. The customer service is never an issue for me.

This place has truly gone down. Ordered an Italian beef it was horrible! Meat was tough and dry. Went back the next day to return the rest and was denied a refund. They offered me a double cheeseburger. I don't want no burger! I want my money back. I come to this place at least once a week. They don't have to worry about me anymore. read more

Haven't been to this place in about 15 years, I ordered a steak burrito that looked like ground beef definitely not like other fine Mexican restaurants. This place used to be nice now the quality of the meat has gone way down . If I can give this place 0 stars I would. read more

I got my order through Uber Eats and when it was delivered I realized my Birria tacos were not made how I requested. I called the store and spoke with the cook and cashier. Somehow Uber Eats messed up communication of what I wanted vs what they made. I didn't live far so I was willing to drive there to switch my order out. There were understanding of the mistake and took my old ones back(threw them out) and made mines fresh. I appreciate the customer service and will be back again for dinner tonight read more

Customer service is terrible from our spanish brothers. They act as if they are better than us with they're snippy attitudes and them speaking about us in they're language but we have apps for that so we can know what they saying. I have mine on everything time I enter the store. Also the prices are high. They are price gauging us. Don't have us start picketing your store read more

Food was ok. It's prepared better when I pick it up and order in store . Delivery time may have played a role

My boyfriend brought me two tacos from here, my first time. They were okay, the meat was bland and the shells fell apart. My problem is the hair I found in my food that was neither mine (my hair is dyed red) or my boyfriend's. So I won't be patronizing this place, read more

Fred & Jack's - There is the hair in my cheese - American Near Me - Chicago, Illinois

Milk shakes are so delicious! Fries with ketchup is so good from this place. read more

I went there Saturday night, around 12ish and ordered the Gyro Meal,.. got food poisoning and was sick for a day and a half... throwing up and excruciating pain in my stomach.. I won't be back..!! read more

I go here for the breakfast burrito. It's quite tasty and comes with a side of potatoes. Also tried the steak tacos which were good as well

I like this restaurant because you can get some good food for a very inexpensive price. The first time I went was with a friend who found this place by accident and we decided why not try this place. I had been in the area and at one point lived down the street from Fred and Jack's but never noticed the place. Anyway I'm glad that we found it because the food was good and the service was quick. I thought we were going to be waiting a long time because the place was packed but luckily they have a system and it works. I had the chicken wings and they pretty decent and my grand baby had the burger at first I thought it was burnt but it had a nice char on it and she said it was very good. I will definitely be back when I'm in the area. Enjoy!!! read more

I visited Chicago for the first and was told to get an Italian Beef sandwich. A family member swore by this place because he used to go here 15 plus years ago. I had it and want really impressed. It wasn't bad but of course I had nothing to compare it to. It was also quite a wait. It may be a place of nostalgia but it wasn't that great to me. read more

Fred & Jack's - Italian Beef Grilling - American Near Me - Chicago, Illinois

long wait for no good reasons. Tamale was bone dry and no way near close to looking and tasting like a real tamale. the nacho libre will literally kill you if you finish it. I poured a cup of grease from my nachos and had to take a picture to prove it because it was unbelievable. I have never been so disappointed and still hungry after spending so much money and time on something so disgusting and un healthy. Dont do it. You have been warned. read more

I went to Fred and Jack's on 10/2. Ordered an Italian Beef special which was absolutely awful. They put tender meat on top of thick tough strips of beef that makes the sandwich look like it will be delicious, it was awful. The meat was so tough that it couldn't be chewed and swallowed. The fries were greasy and cut into thick fries and thin fries. It appears they were cooked much earlier in the day. I will not give my money to a restaurant that has no pride in the food they serve and it's not cheap. That was my last visit to this joint. They never answer the phone and their customer service sucks. I will find another location in the city where I can get a decent Italian beef sandwich because this one is not it. It's too bad I couldn't give them 0 stars. read more

Fred & Jack's - This was my last visit to Fred and Jack's on Yale. The Italian beef sandwich was pure garbage. The fries were greasy and old. - American Near Me - Chicago, Illinois

20-25 years ago, I had nothing but love for this place. And then that one chance encounter with Mr. La Cucaracha forced me to make a long self-imposed separation decision. Well, today, while traveling through the great food dessert trying to decide what to have for dinner, we decided to return to the scene of the crime. Funny how old feelings filled with expectations will cause a person to turn a blind eye on the past and come running back for more of the good ol'days. I stayed in the car while my wife went in to cop our grub. After pooling our combined resources, I asked for an Italian combo. She came back with nachos libre for herself and a gyro for me. After she explained how they were charging for practically any enhancement added to the basic sandwich, I understood the decision. I usually get my gyros from a joint called Nicky's out in Midlothian, IL, so that was my frame of reference for comparison. Clearly, this wasn't Midlothian, and this wasn't Nicky's, and long story short, this sandwich wasn't necessary. I guess some people think that the more onion on a sandwich will make you forget how tasteless the overall sandwich turned out to be. At least it came with fries and a bottle of pop. That would have cost extra with my original request. I'd like to forget that sandwich, though. Eventually, I probably will, along with everything else associated with it. Gone are the days. read more

I can't believe that I've never reviewed this place. Well, Fred&Jack's is the sister store to the Legendary El Gran on Central and North Avenue on the Westside of Chicago. It's not quite as good, but it's a close enough facsimile for the Southside. Their signature dishes are burritos, tacos, and Cheese steak fries. Their breakfast is also very good. They have the best breakfast burrito in town (Mexican style). The service is decent, but allow for extra time...they get a lot of call in orders. read more

I use to love Fred and Jacks but the quality has declined. The burgers are HORRIBLE! Dry and hard.

I come here for the milkshakes and always leave on a cloud. Why? Because the guys behind the counter always flirt..and not in the gross out way. It's cute. The shakes here are UH-MAZE-INGGGG. Hands down, one of the best reasons to come here. It's right off the expressway, so it's located where anyone could come down here, but not in the best neighborhood at night. The parking lot also is TEENY as I've almost gotten hit every time I either exit or enter, so be careful. They are known for their tacos and burritos, and sad to say, I've never had either from here. When I'm here, I go for the nachos, the burgers or chicken sandwiches. And while it's greasy food that you go for rarely, it's good. The staff is always warm and they can handle any size crowd, and do so effectively. However, I go for the milkshakes. They have various flavors, banana, chocolate, strawberry, vanilla and others. I've probably had all of them at least once, and I'm a traditionalist at heart, I go for either chocolate or vanilla. Oh, and they take cash only! read more

Grabbed the daily special - 2 Chicago dogs, fries, pop for $5.50 - before leaving town. Hit the spot! Fries were deliciously oily and soggy. Takeout only. read more

Fred & Jack's - Hot dog - American Near Me - Chicago, Illinois

They are so unprofessional in that place. If we're practicing social distances they why when you calm in a order they don't answer the phone. Then when you arrive, you have someone on the inside on the phone not answering the other line. The south side of Chicago like the food but the attitude they can keep. I will not be returning to that place. You have to go on a good day to get good food. If it's not cooked to hard ( the steak meat) it salty. read more

The burrito was sososo delicious but my Italian beef bread was scrumptious but I didnt care for the tough meat fries was good and damn good hat strawberry milk shake was ever so colorful and tasty the big strawberries was sweet read more

Banana shake is tasty, and this torta is pretty good, full off just half. Fred and Jack's always has delicious food, and their new daily specials are a pretty good bargain read more

Fred & Jack's - Tasty - American Near Me - Chicago, Illinois