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Frazier Karlam, DMD

4.0 (1 review)

Services - Frazier Karlam, DMD

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Northland Dental Studio - Welcome to Northland Dental Studio

Northland Dental Studio

(61 reviews)

I was a patient of this dental office for eight years and would have given it a five star review…read moreuntil recently. I was in a period in my life where I did not have dental insurance so I was a cash pay patient. When I went in the last time, they insisted that I have x-rays and that if I didn't, they were not "running the business as they were taught ". So as it turns out, Dr. Peters wouldn't even clean my teeth! She talked to me like I was an errant child who was misbehaving. I have never experienced anything like this in my life. I reached out to the owner of the practice and she called me back and apologized for how things happened and even offered to do the x-rays for free. Although I greatly appreciate that, I have no desire to go back and have to see Dr. Peter's. So I advise if you go to this practice make sure you have health insurance or unlimited money because people who don't are not really welcome.

The staff here at Northland Dental was all very friendly and welcoming. I got in and out of my…read moreappointment very quickly and swiftly. Dr. Tibbetts was very thorough with my examination and gave me spectacular advice on the best care for my teeth. The ladies there were very kind and provided me a blanket because it was cold in the office. They checked on me and asked if there was anything else I might need such as an extra rinse, blanket, toothbrush, toothpaste, etc.. I will be coming back again!

Legend Dental & Orthodontics Austin - General Dentistry, Austin, TX

Legend Dental & Orthodontics Austin

(82 reviews)

Allandale

Dr Lin is my guy! Appreciate him and his dedication to my teeth being in the best shape they can…read morebe. Love the dental assistants here as well they are great

I am writing this review with the sincere hope that it can eventually be updated following…read morecorrective action. Thirty days ago, I scheduled new patient appointments online for both my spouse and myself. I received an email confirmation at the time of booking, followed by an automated reminder shortly before the appointment date. When I arrived--on time--for the first of the two appointments, I was informed that I was not on the schedule at all. The receptionist initially asked whether I might be at the wrong location. I showed her the confirmation email from their own online booking system, at which point she acknowledged that their online scheduling system does not work. This is not disclosed anywhere on their website, and the system presents itself as fully functional: accepting appointments, sending confirmations, and issuing reminders, creating a reasonable expectation that the appointment has been properly recorded. While the receptionist was courteous and apologetic and did reschedule me, a more serious concern arose during intake. When intake questions began, I asked whether the forms I had already completed online, including extensive personal, insurance, and medical history information, were available in my chart. I was told no, because the website does not track or transmit that information to the office. At that point, I had to stop the process. The intake forms required the upload of significant amounts of personally identifiable information (PII) and protected health information (PHI): data that is protected under both federal and Texas law. The staff could not tell me: where that information is stored, whether it was transmitted securely, who has access to it, or whether it is retained, audited, or properly safeguarded at all. Given these uncertainties, I formally requested that a manager and/or the organization's privacy officer contact me. When an organization invites patients to submit legally protected data through its systems, it has a legal obligation to know where that data resides and how it is protected. Failing to do so raises serious concerns about privacy compliance and patient trust. This review reflects concern, not hostility, and I am hoping the organization takes this feedback seriously, addresses the operational and privacy gaps, and demonstrates compliance with applicable law so this review can be updated accordingly.

Frazier Karlam, DMD - generaldentistry - Updated May 2026

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