Frannie&#x27;s

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1 year ago

Frannie's Cones and Coffee is a charming shop in downtown Prescott near Whisky Row. It's most known for their ice cream which was incredibly creamy and perfect for summer evening! The shop itself is adorable with nostalgic car-themed signage and memorabilia. Additionally, the service was extremely friendly! We tried the espresso chip ice cream, and it was a huge portion that was so delicious and creamy (good texture without icicles)! Where Frannie's seems to overreach is in terms of the offerings. Their menu includes ice cream, shakes, frozen yogurt, coffee, baked goods, and bubble tea drinks. Based on the prior reviews, seems like this is a great spot for ice cream, shakes, and coffee. However, reviews for bubble tea are consistently negative and reviews for baked goods seem to be variable. Things to know: - there's a discount for paying with cash per some recent reviews. I hadn't noticed this when visiting - parking is easy unless there are events going on in the courthouse plaza - portions are huge! What's pictured in my review is considered two scoops but was more than enough for three people after dinner! - samples of the ice cream are allowed - seating includes indoor and outdoor bistro tables as well as indoor bar height seating read more

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Dj M.

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1 month ago

Cold Brew is not Espresso for Ice Drinks. Non Dairy milks separate, shaking the container is necessary. The smell of a coffee/ice cream shop should not be sour. The Barista/Scooper should be friendly, or at least open to suggestions when failing miserably in all aspects of customer service! Truly disappointed! read more

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Caroline W.

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18 days ago

Great and kind staff! The frozen yogurt just wasn't very good. They have a good selection but wasn't super impressed.

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Evelyn D.

141

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1 year ago

Stopped for an ice cream cone. Warning warning the scoops are big. The kids ice cream cone was more than enough for one or two to share. Also decided to try the cinnamon bites. Heated up they are great read more

Frannie's - Cinnamon bites - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

Frannie's - Kids ice cream cone - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Diana Z.

0

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4 months ago

Stopped by for some ice cream over Memorial Weekend. Such a cute little shop. We were greeted immediately and given samples to taste of the flavors. We had the single size cups and it was alot of ice cream! Great value. They also have soft serve yogurt along the back wall with a toppings station. read more

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Taryn G.

0

6

4 months ago

Stopped in a few times during our Prescott visit! The mini cinnamon rolls are amazing and even better heated up!!!

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Suzy S.

107

51

72

1 year ago

Such a fun ice cream shop! Lots of flavors to choose from and a great value. Our ice creams were HUGE. The service is prompt and super friendly. They seem to have self service frozen yogurt as well. There is seating inside and outside depending on your preference. read more

Frannie's - Menu - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Ava L.

2

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7 months ago

The menu has so many coffee and desert options! Conveniently in the center of old town Prescott. Service was ok, not very friendly and missed up my order but they quickly fixed it. read more

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Krysta R.

1

57

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1 year ago

Frankies has some fun dairy free fro yo this summer. A great mid day sweet spot stop as always.

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Iron G.

0

57

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2 years ago

Great ice cream, nice owner! ,............................ Why is Yelp so annoying? No read more

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Erica W.

5

287

1171

2 years ago

Cute ice cream shoppe. Lots of flavors and friendly staff. Line was a bit confusing to navigate on how they assist customers from the middle of the counter. It was a bit chaotic but also a good problem to have for the establishment being so busy. The child scoops came out heaping so I can't imagine ordering more than that size. They were tasty and went over well with kiddos! read more

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Kim S.

11

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2 years ago

Super cute! Very busy on a Sunday around 11- there wasn't English tables unfortunately, but the kids very much enjoyed their treats! Everyone was very kind read more

Frannie's - Froyo selection - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Ann C.

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5 months ago

We ordered the shrimp fajitas and they were delicious!! The homemade warm tortillas are a wonderful welcome to a fajita meal! Our waitress was very friendly and her service was excellent. The vegetables and shrimp were fresh and not overcooked. Not a fancy restaurant but very tasty food! I highly recommend! read more

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Brooke R.

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2

1

10 months ago

Do not recommend the boba. Quite literally pooping my pants. IT BURNS!!!!!!!!!!!!!!!!!!

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Michelle R.

36

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2 years ago

Love this spot! If you're walking around the square and need a sweet treat, this is the place. We were in town for Memorial Day Weekend and despite the crowds from the art show, the service was still so fast. The ice cream was so thick and smooth. I loved that the rocky road came with the marshmallow swirl instead of just pieces of marshmallows. So so good!!! What a cute place! read more

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Jodi H.

1

75

24

2 years ago

AMAZING flavor and generous portions! The cone was tasty too. The staff was very friendly and fast as well. read more

Frannie's - Salted caramel & cookies + cream - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Using C.

27

14

7

2 years ago

The boba here is just right. The tea is strong and smooth, and the pearls are fresh and chewy. I appreciate that it is not overly sweet, so I can actually enjoy the flavors. Definitely one of my favorite spots. read more

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Alexia G.

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2 years ago

K so the ice cream is good the blueberry was sort of slushee like so yeah. Service is good gave us many fee waters. Ambiance is great, very goodly decorated. read more

Frannie's - Frozen yogurt bar - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Scarlett C.

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1

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9 months ago

Horrible service, ordered a coffee and it was made completely wrong and then when I asked about my order the barista yelled at me and refused to remake it. Also ordered a coffee with oat milk since I have an allergy and it was made with a dairy milk and caused me severe pain afterwards. Was very disappointed in frannies:( read more

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Amanda M.

2

66

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6 years ago

Service service service !! This place was not our first pick. We had walked whiskey row earlier in the day with our kids and had found a treat store on whiskey row. We told them if they are good dinner we'd go back. Well at 645pm after dinner we went there and found it to be closed. Our kids were disappointed so we looked up the next closet ice shop to our hotel-FRANNIES popped up. My son chose their frozen yogurt soft serve with the several toppings to choose from. There was a sign to sanitize before serving or gloves available upon request. My daughter had a scoop of rainbow sherbet and my husband and I split the Cookie Monster Shake. All of it was delicious! Best part of our night was the two young ladies working that night. They were so sweet-my kids asked about the disco balls in the corners of the room. The ladies turned down the lights and threw on the disco balls. The kids had a blast and the atmosphere was so fun ! read more

Frannie's - Fun atmosphere with a train running around the ceiling and disco balls going. Decorations were great too!! - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

Frannie's - Cookie Monster 20oz Shake - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Ali B.

802

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5 years ago

I swear scooped ice cream just tastes better in small towns. Stopped here today to get ice cream for my husband and I. Got my husband cookies and cream with Reese's pieces, brownie bites, and Oreos. He loved it! I got mint chocolate chip in a cone. I hadn't had mint chip in a long time, this one was really good. We got the kids size, and it seemed like a lot of ice cream, I couldn't even finish mine and I have a pretty big appetite! My only complaint was that I did have to wait a while to get my ice cream even though there was no line because the girls working there were busy talking lol. But overall cool place and I'd come back! read more

Frannie's - Mint chocolate chip - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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So J.

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14

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1 year ago

Great place for desert and treats! Amazing portions of ice cream, and self serve froyo station available. Staff was very friendly and helpful, the inside setting is great with seating outside as well. read more

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Kris L.

Elite 26 All-Star

19

932

2799

3 years ago

Frannies has a good variety of frozen yogurt, with a couple of tart varieties and also at least one dairy free. I do wish that they labeled their yogurts for dairy free and gluten free as you have to ask the staff and on multiple occasions when I asked, the staff did not know the answer and didn't seem to know how to find out. The shop should have a cheat sheet for the staff to look up each flavor. On this trip I decided to try the Tropical fruit açaí bowl. The açaí base was good and thick and overall a good size though it did melt quickly. It was topped with pineapple and banana and included a lot of granola. The staff could not tell me if the granola was gluten-free, which was disappointing, also it didn't have any mango which was listed on the menu, maybe they were out of mango or perhaps she forgot. I didn't notice the omission until I had already left. Overall, I will continue coming back from time to time for the tart yogurt flavors, but will skip the bowls until I find out if the granola is GF. read more

Frannie's - Tropical Açaí bowl - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Matt F.

25

201

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2 years ago

The only ice cream worth getting in the square, trust me. So yummy, friendly staff, and cheap. We made the mistake of checking out another place that has "home made vanilla" as the base for all their flavors and it was so bad. Frannie's flavors are all fantastic! read more

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Mary T.

245

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2 years ago

Love that they have some dairy alternatives for the ice cream and coffee. It would be amazing if they had some baked goods too!

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Dawn M.

65

635

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5 years ago

If you're craving the sweets, come on over to Frannies. They've got ice cream, frozen yogurt, boba tea, candy, banana splits, you name it. I got the cookies and cream in a cake cone. Those two scoops took me awhile to finish, but it was delicious. The mint chocolate chip was also a hit! read more

Frannie's - a hand holding a cone of ice cream - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Jess M.

Elite 22

153

49

100

5 years ago

Here visiting Prescott from Central California. The serving sizes are huge! Service is welcoming and friendly. Caiden took care of us. I will definitely come back. Thanks again Caiden! read more

Frannie's - Small mint n chip on a waffle cone - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Sunni M.

90

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5 years ago

Yummy frozen yogurt and cool cars for these boys. Have been coming here for years. Refreshing goodies on a hot summer day. Bonus: great service! read more

Frannie's - Frozen yogurt - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

Frannie's - Cool cars - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Lynette L.

0

11

3

3 years ago

Just grabbed a caramel latte to sit in the square and read. Just had to stop and write a review because I am pretty sure this the BEST caramel latte I've ever tasted! Just the right amount of sweetness and expresso. I will definitely be back! read more

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Lily C.

Elite 25

24

160

200

2 years ago

Had a delicious oat milk cappuccino at Frannie's! I was very impressed by the coffee since it is mainly an ice cream shop. It was a little bit confusing on where to go to order; where I stood was apparently not correct since a worker started helping someone who came after me. Everyone seems young though so they are probably still learning. Overall, it was great! read more

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Jason D.

11

213

42

8 years ago

This is what an ice cream parlor should look like. Old school style with that throw you back in time look. Very clean and a lot of novelty items around to look at as you enjoy your ice cream. I had the nitro float which was very nice. Kids of course had ice cream and all the topping they had on it was nice. read more

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Ashley K.

6

11

6

3 years ago

The staff is friendly and the menu is huge! There is frozen yogurt, smoothies, coffee, protein shakes, ice cream, Italian sodas and more! I tried the self serve frozen yogurt and it was phenomenal! There are around 30-40 toppings to choose from and it's such a fun atmosphere! I'll be back to try more! read more

Frannie's - Root beer float flavored frozen yogurt & Stevia sweetened pecan praline frozen yogurt topped with house made whipped cream! - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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Aja G.

14

43

12

7 years ago

The frozen yogurt almost isn't worth coming here with teenagers working their attitude. No thank you, I have enough of my Own! After waiting over 5 minutes in front of the ice cream counter I asked if the two girls (doing NOTHING, but watch us) scoped ice cream. One says I need to order it at the register, Oh.... while you listen to my children say what they'd like to order! Rude. Update: after they didn't like my review he decided to write me a nasty message! read more

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Cynthia W.

10

103

9

3 years ago

Husband was happy they agreed to make a root bear freeze even though it wasn't on the menu and it turned out very well. I had the do it yourself frozen yogurt and it was yummy as well. Cute place with friendly servers. read more

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Shelby C.

0

124

83

5 years ago

I usually end up visiting Frannie's at least every other time I visit Prescott- but my last experience wasn't my greatest, unfortunately. This time, my husband and I stopped in for dessert after dinner- he got an ice cream big enough for us to share, and I decided to try a vanilla milk tea with boba. The boba was tough and flavorless- but that was to be expected and I'm not too disappointed, since I don't know Frannie's to be a boba place. I am at least happy that they're branching out and offering new things! I wasn't too happy, though, when my husband ordered a scoop of mint chocolate chip and a scoop of "Cookie Monster"- that's what was listed on the label, and that's what our server repeated back to us. When he scooped our ice cream and called it out when it was ready, he called out mint chocolate chip and "Monster Cookie"- a very different flavor of ice cream. What we got wasn't a blue ice cream with different cookie chunks in it- we got an ice cream swirled with peanut butter, which I'm allergic to. I went up to get the ice cream and asked what was in it, and explained that we had ordered "Cookie Monster" and not "Monster Cookie", but the young man simply said, "Oh, sorry about that", and didn't make any offers to fix the mistake and get us a new cup of ice cream. I do believe he was a new hire and being trained by the other man behind the counter, though, so I don't hold it against him and certainly understand if he was nervous or didn't know what to do. The other young man did notice what was going on and told the new hire to get us another ice cream- which we did pay for as well. I do love Frannie's and I certainly won't let this experience keep me from coming here and enjoying in the future! It was maybe just an off night and perhaps a good learning experience for the new employee being trained. read more

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Jazmyn A.

1

97

9

2 years ago

We encountered staff members who were both pleasant and helpful. Range of offerings from frozen yogurt to real ice cream, smoothies, protein shakes, and baked goods. Mini cinnamon rolls were delicious. read more

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Kari L.

389

222

655

5 years ago

We stopped in for ice cream, hot chocolate and tea. The young gents behind the counter were not familiar with the tea selections and so had to go find out for me but it was tasty and they were very accommodating. The flow lines aren't great and the three different parties of people who were there at once were a little confused as to who was being serviced but it's really cute and my friend says she goes there regularly. read more

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Taylor D.

0

29

28

5 years ago

Went there today and ordered a strawberry milk tea with boba. The tea was pretty good, have ordered it before. However, I ordered it with boba and there was like, no boba. If you've ever ordered any type of boba drink, you would know the boba goes up about a third to a fourth up the cup. There was a thin layer along the bottom of theirs. Not going back. read more

Frannie's - Strawberry Milk Tea Boba - Ice Cream & Frozen Yogurt Near Me - Prescott, Arizona

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More info about Frannie's

104 W Gurley St
Prescott, AZ 86301
Directions
(928) 515-2316
Call Now

Full menu

Hours

What time does Frannie's open?

Frannie's opens at 8:00 AM on Monday, Tuesday, Wednesday, Thursday, Sunday, Friday and Saturday.

What time does Frannie's close?

Frannie's closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Frannie's closes at 9:00 PM on Friday and Saturday.

Mon-Thu, Sun 8:00 AM - 8:00 PMFri-Sat 8:00 AM - 9:00 PM

Payment methods

Does Frannie's take credit cards?

Yes, Frannie's takes credit cards.

Food & Alcohol

Does Frannie's have catering options?

No, Frannie's does not have catering options.

Indoor Amenities

Does Frannie's allow dogs?

Yes, Frannie's allows dogs.

Outdoor Amenities

Does Frannie's have bike parking?

Yes, Frannie's has bike parking.

Does Frannie's have outdoor seating?

Yes, Frannie's has outdoor seating options.

Does Frannie's have parking?

Yes, Frannie's has parking options. Garage Parking, Street Parking

Other Amenities

Does Frannie's have free WiFi?

Yes, Frannie's has free WiFi.

More Info

Health Score

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Fite & Sons Mercantile

5.0(66 reviews)

Family-owned & operated

Walk-ins welcome

This is THE spot to get ice cream They sell them by the…read morePint as well which makes it have way more value I've tried multiple flavors and all of them have been amazing If you're looking for ice cream, this is the place to get it Just stay away from the Pistachio, its MINE :)

This place is so cute! They have soooo much to look at and their Christmas section is to die for…read more Upon walking in, we were greeted by workers, which included an old man who I'm guessing was Jim as he had on what looked to be a costume (of was just his usual attire) and had a statue in the store. A worker who we saw preparing something in the window as we were passing by had handed me, my mom, and my dad a sample of almonds with cinnamon sugar on them. Needless to say, they were delicious. We heard about this place having great ice cream on TikTok, so my mom and I were on the hunt for that. We finally found it in the very back of the store. There was a young man/teenager working behind the counter and was super friendly, telling us that the Graham Canyon flavor was "grandpa approved." My mom got a scoop of that and the chocolate raspberry truffle while I got a scoop of the oatmeal cream pie and lemon bar. We really liked the Graham Canyon flavor, but found the raspberry in the chocolate raspberry truffle to be close to nonexistent. It was still a nice chocolate ice cream though. I loved both the oatmeal cream pie and lemon flavor, but I liked the oatmeal cream pie just a little bit more since there were larger chunks of the actual cookie in it. As we devoured our ice creams, we browsed around the store. Awesome staff, service, selection, and products. Definitely stop in here if you get the chance!

Knick knacks

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Shanna's Sugar Shack

4.8(41 reviews)

Came to visit Prescott and absolutely loved stopping into this cute place for dessert! My boyfriend…read moreand I split an amazing ice cream cookie sandwich that I am continuing to dream about days later!!!! The cookies were fresh out of the oven....warm and sooooo delicious!!! Will definitely be back!

Came in because of the high amount of reviews I was expecting this to be THE place to get ice cream…read moreor something sweet It was empty and hard to find We got an ice cream donut, I thought this was gonna be something jaw dropping based on the reviews It was your avg 25 cent grocery store donut cut in half with 1-2 scoops of ice cream.... The donut tasted mediocre and dry The ice cream didn't impress me For 10$ that's robbery I didn't feel like I just had a sweet treat, I felt like I had eaten a stale donut drizzled with some gross chocolate and mediocre ice cream

Front counter

Monster cookie

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Marino's Mob Burgers and Ice Cream

4.0(370 reviews)

0.1 mi

So happy I stopped in before the Concerts in the Plaza. Kimmy was excellent, and the burger was…read morefantastic. I've been looking for a great burger since I moved to town, and I found it! Can't say enough good things about this place and I'm looking forward to going back.

We've eaten here and had Thrifty Ice Cream numerous times and have always been great…read more We came down for a quick bite before the Concert in the Square. Yolanda was great but she was the only one in the front of the restaurant so she was having to take care of everything. Suggestion to management, when there's a concert at the square, you should probably have a couple of people there to handle the customers more efficiently. The food was great as always and was served quickly once the order was taken Thanks Yolanda for being so friendly, you're a great server.

Interior

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Swirl-N-Top Frozen Treats

4.7(25 reviews)

Great flavors and toppings. We like that they have a no sugar added flavor. Please open a store in…read morePV!

This is such a cute fro-yo shop! I loved the mint flavor and their toppings are the best! I am a…read morebig fan of gummy toppings, this place has them all and they aren't hard they are soft and delicious! I spoke with Deanne I believe her name was and she was lovely! Will definitely be back and recommend it to friends.

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Mango Bliss Dessert Bar

3.9(12 reviews)

4.1 mi

My friends and I visited a couple of days ago, and my heart went out to the girl working. The…read moreentire shop was being run by a single teenager, she looked to be about 13 or 14, completely by herself. It was her first day working a solo shift, and it was clear that she hadn't been properly trained. She didn't know where things were and constantly had to text her boss just to answer basic questions. She was visibly stressed, but she did best she could under pressure. It is incredibly unfair and deeply unprofessional for management to abandon a child to run an entire business alone without giving them the basic tools or support to succeed. I cannot in good conscience support a business that treats its staff this way.

Visited the dessert bar because I was craving Dole Whip. It was refreshing but the consistency was…read morea bit icy and didn't quite taste the way it usually should be. However, it does not deter me from going back. I probably would try maybe a frozen yogurt next time or the Dole Whip one more time to see if it's more to my liking.

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Merchant Coffee

4.7(66 reviews)

One of the best coffee that I've had! Fully body and not acidic at all. Very cute place too.read more

Decent enough drinks, but I just spent 10 dollars on a whole milk dirty chai, not including tip…read more Just seems like an unreasonable price for a single beverage. Baristas are always super friendly which I appreciate.

Coconut rose lemonade, ginger cardamom latte (both DELICIOUS)

Dirty chai latte and chai latte

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Honeybear latte and honey cardamom great flavor pairings!

Russo's Cheesecakes and Deli

4.4(270 reviews)

0.1 mi

•$

In our opinion, the "Deli" needs to be highlighted more for Russo's…read more As we shared with Sienna and Chloe, we have been in numerous times for their delectable cheesecakes, but we forget to stop in for a meal. I designed my own wrap of turkey, provolone, lettuce, onion, pepperocinis, sunflower seeds, and raspberry vinaigrette; and got it grilled. YUM!!! My love ordered the Chili Dog and devoured it. We almost ordered one of the tasty-sounding soups--creamy Italian or tomato basil. Next time I'll give the soup and salad combo a try. Put Russo's on your lunch list! And then top it off with one of their cheesecake creations.

Okay, this review is for the cheesecakes and cinnamon rolls! Boy, the cheesecake is amazing, and…read morethat was the reason we visited. Thanks to other Yelpers who had suggested the Turtle Cheesecake. I usually like a cheesecake with a graham crust, but I guess no crust is NY style? Anyway, it was fantastic, as was Hubby's warm Cinnamon roll. Just oozing with toppings. This cafe does all sorts of other things, and use Boar's Head meat for their sandwiches, so they must be good! But I'd definitely recommend the cheesecake.

Cute and cozy!

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Menu 8/19/2023

Baskin-Robbins

2.3(30 reviews)

1.5 mi

Horrible! We bought 2 milk shakes to go, they were all lose…read moremilk no flavor. Never buy here again!

The two young men working were fun to work with on our order. It was quite busy--both inside and…read morethe drive-through. They have such delicious choices, and some specialty items like a beach shake and some kids character sundaes that correlate with the IF movie.

Tiny store

This is a double? Really? My favorite ice cream store and this is it? It's like a Junior scoop for $6.41!

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NSA Caramel Turtle Truffle

Treat Center On Courthouse Square

3.7(75 reviews)

•$

Such a wonderful little Jem in PRESCOTT! They have recently remodeled which gives a open and…read morewelcoming atmosphere. They have the candies that we remember is children, you can buy candies in bulk or by the piece. Their fresh popcorn is amazing. You can smell it all the way down the block. They've recently added candy, apples and sugar-free chocolates. Speak to the owners and tell him what you would like to see and they will do everything possible to bring it in for you. It is clean well kept and the service is excellent. Oh by the way, make sure you get some of their homemade ice cream a single scoop, overflows the cup!

Loved the very friendly service! They let us sample the popcorn flavors and the ice cream. We chose…read morethe cookies n cream, and huckleberry ice cream. We also chose the kettlecorn and fruit basket popcorn. Enjoyed the chocolate dipped oreos too.

Flavors as of April 2026

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Bistro St Michael

4.1(485 reviews)

0.1 mi

Always good... one of our favorite places. The location is great - lots to look at. Service is…read morealways good - food is always delicious... It is a place where we can take visiting guests and be confident they will enjoy the experience.

We visited over the 4th of July weekend, so we expected things to be busy. However, it also seemed…read morelike a weekend where additional staffing would have helped. We were a party of six. Two of us ordered drinks, and our food order wasn't taken until those drinks arrived, leaving the rest of our group waiting longer than expected. I had the chicken lettuce wraps. They tasted good but were a little dry, and the lettuce was wilted. The rest of our group ordered the biscuits and gravy and the brisket Benedict, and everyone finished their meals. The service was friendly but slow, with delayed refills and napkins. Overall, it's a cute spot with good food--just expect a slower pace if you visit during a busy holiday weekend.