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Franklyn R Gergits, MBA, DO, FAOCO

3.1 (10 reviews)
Closed • 8:00 am - 5:00 pm

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3 years ago

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5 years ago

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4 years ago

Love this practice. Always wonderful caring staff. Highly recommended . They have PA'S on staff that are very well trained.

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6 years ago

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In Dec 2025 I saw a dif't ENT who told me that the RhinaAer would never be covered by my insurance…read moreso I found Valley ENT in my insurer's portal and called to find out if they perform Clarifix instead. They do. Booked the appt. Found out 2 days before my Valley ENT appt that my insurance approved it after all, but I was already scheduled to see Dr. Kelsch @ Valley ENT so I kept the appt. I explained that I already had a scope and sinus ENT 2 weeks prior but they said they needed their own. Fine. But then when we were ready to discuss the 2 options, Dr. Kelsch left the room and returned with 1 pamphlet for each (not super helpful when you want to know deeper, and pros and cons). He stood in the doorway, one foot and his body halfway out, and apparently my appt was over with no oppty for education or Q&A. WTH? Fine, so I asked the out-nurse about the procedures. She looked at me funny. I told her I didn't get education or Q&A from Dr. Kelsch and she said that was very strange. Ok, sounds he normally does, but did not for me. A few days later I left a VM asking for websites Dr. Kelsch recommended for self-education, and an oppty for a phone call Q&A with him. No reply. Fine, maybe VM not working. CALLED AGAIN, talked to a medical assistant, explained what I needed. Three weeks later, STILL NO REPLY. Fine, I'm already approved at the other ENT so I'M GOING BACK THERE. I think I've given AZ Valley ENT the benefit of the doubt enough times. I initially chose to call them since the reviews were good on my insurer's portal but seeing the reviews here, I realize that I should have also checked Google reviews. Maybe other ppl get a better experience but they kept dropping the ball on my end. Good thing it wasn't something URGENT.

Dr Jaczor did not finish the procedure and sent my 88 year old dad out of the office and said she…read morewas done while I walked down to my car to get my notebook. She did not talk with me. The assistants said it was complete and I called again to make sure. My dad still cannot hear well as the wax that was to be removed is still there. She was extremely unprofessional and I would never recommend her. She seems like a novice.

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2.7(14 reviews)
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Horrible service from staff. Put on hold and staff member never returns. Call again and same thing…read morehappens. Waiting an hour past appointment time to see the doctor. No sink in the exam room so doctor doesn't wash hands before touching patient. I do not recommend.

When I called to make an appointment with Dr. Timothy Klepsch in late December I had to ask if they…read morewanted my insurance information. No, you'll enter that when you register online after we send you the link. Nothing. A week before my appointment in late January I called them. They read my email address to me. The part that has my last name was misspelled. I gave them the correct spelling letter by letter. Again. Several days later I called back because I still hadn't received an email from them. Yet another creative misspelling of my last name. I finally got the link. The portal that they use is so poorly designed that I decided that I'll finish it there. I arrived 30 minutes early. I handed them my insurance cards and held up my driver's license next to my face so that they could confirm that it's me. Only they insist on scanning my driver's license. I remind them that it's required to confirm that it's me. Period. Nothing more. We went around a couple of times and ended with the manager stating that it's their policy and that if I won't let them scan my driver's license they can't see me. The end. I went looking for another ENT doctor.

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3.3(19 reviews)
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I have to write this because I had an unpleasant experience few months ago…read more My right ear was hurting from flying Paris-Phoenix in mid July and as soon as I landed in phoenix I called the office to make an appointment. I didn't get to see Dr. Weiner until mid August, you know how it is that you can't get in right away. By the time I went to see Dr. Weiner, my ear was already fine. He checked my both ears anyway and he said that my right ear had wax, so he did the cerumen removal. Everything went well, so I was happy with the service. Prior to the cerumen removal, I was ordered to get hearing test. I told the hearing lady that my hearing was fine and I didn't need a hearing test, but she insisted and made me to sign the paperwork. I asked her multiple times that the insurance will cover for the test and she said yes! On the following month I received bill from this office with amount of $120.45. I called the billing company and she said yes I had to pay that amount after insurance deductible. In the statement description also they charged me $221 for a new patient. I was like really! I wasn't new because I came to this office for wax removal before.Plus I never heard doctors will charge for the new patients, where was that come from. Dr. Weiner was a wonderful ENT, but unfortunately the management was very poor. So disappointing.

Had nasal polyps (seriously bad case) and a deviated septum in-out surgery performed by Dr. Weiner…read more I was naturally a tad nervous not knowing what to expect. Dr Weiner picked up my nervousness immediately and the first thing he did was cracked a pretty funny joke, which immediately took the tension off. It was perfect! The surgery was completed in no-time, a few days for recovery and I can tell you wonderful it is to actually breathe through both nostrils at the same time and to have a better sense of smell again. Very pleased with the outcome. You never feel Dr Weiner is rushing things during office visits. He is completely present for you and your questions. He is just a pleasant doctor and good-hearted person to talk to. He cares.

Franklyn R Gergits, MBA, DO, FAOCO - earnosethroat - Updated May 2026

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