This has been, by a wide margin, one of the worst experiences I have ever had with a business. In June, my car needed a head gasket repair. I took it to Franklin Auto Spa, which had done work for me before, to see if they could do the job. They said they were, and I decided that the repair was worth it. They began the work in mid-June. It took them almost 2 months to finish the repair. I paid the $4300, and my car was returned to me on August 12th. On August 25, 2025, the repir failed on my way to work. I got the car back to the shop that day and did not see the car again until February of 2026. During those 100-day stretches, the shop owner wouldn't return my texts, and I had no idea what was going on. In the end, I had to threaten legal action to get my car back. My car was finally returned on February 9th. The car now leaks oil and smells like cigarettes. If you are strapped for cash and willing to take the risk, I saw use this shop, but if you want timely service and to be treated with respect, I would keep your distance. read more