I remember being quite excited when F&B opened in Harrow. Harrow, where there's basically Nandos and Italian, needed a change.
Unfortunately it's not really for the best. F&B isn't my favourite chain anyway, but this one is a bit worse than others I've been to.
Today I had a philly chicken sandwich, which is chicken strips with a cheese sauce, bacon, lettuce and tomato. I ordered mine without tomato but should have got it without bacon - which was cold, and floppy.
There wasn't enough cheese sauce, and the whole sandwich was a bit meh. But what brought it down to 2 stars was the service. Somehow we ended up with 2 people serving us, both of which did everything - all the checking if we were okay etc - so while it might seem odd to complain about too much service, here I am, doing it! It's hard to eat when you're interrupted 5 times to make sure it's okay.
You'd be better off going upstairs to Pizza Express, in all honesty... read more