I probably wouldn't ever come here to look for clothing gems but if you're looking for used books…read moreat a steal ...this is the spot. There's something about finding a great book in an unorganized mess that gives me an odd sense of accomplishment. 1$ paperbacks and 2$ hardcovers. Walked out of here after treasure hunting for an hour with 3 books for 4$!!!

Unique Boutique has a store in my block Upper East Side. When I'm in this West Side neighborhood I…read morevisit this location. I am sure I took lots of photos and did a review but they're not posted here. Bottom line is they have a wide variety of unusual items that people donate. I really enjoy looking and sometimes I find a nik knack for my daughter! There's always CD's and books too. I'm recommending you visit either location.

You can definitely find some hidden gems in here! It's kind of a mix between a luxury sample sale…read moreand TJ Maxx. They had a great selection of designer sunglasses, mostly for women, plus lots of Moose Knuckles jackets for men and plenty of Hugo Boss. One of the saleswomen told me they're having a super sale next week for Labor Day Definitely worth checking out!

This is a massive outlet store spanning over three floors. Most of the store is filled with apparel…read moreitems for men and women. In the lower floor, are the men's products and clearance sections. Main floor has home goods, sunglasses, watches, purses in limited quantity, also lots of women's apparels. Second floor has dresses and shoes. The store was mostly tidy. Walking thru the cramped aisles was little tough. There were only two fitting rooms from what I heard the staff saying . The Clearance sections had sale items up to 80%. I liked a $49 Scotch & Soda t-shirt tagged for only $7. The deal made my day. Checkout process was quick. I got to use my Bloomingdale's cash rewards for the purchase. Overall it was a nice store and seemed to be popular among the city locals.

Don't know if they got new staff or what, but I had great customer service here. Selection was…read morefine, too. And they had dog treats.

I was wandering around the UWS and saw Marine Layer. I see it all the time on Instagram but have…read morenever seen the merchandise in person. This is a small space with not a lot of inventory. As the other reviews have mentioned the salespeople were not overly welcoming. On to the next.

I live in LA most of the year This is the only Zara I shop…read moreat Best of the best & not overwhelming The service there is awesome as well

I really used to go to Zara a lot, the New York Zara's are more fashionable and business casual…read morethan other locations. At this store in particular though the workers were on their phone and not helping with fitting rooms/on the floor, I had such good service a year ago and now it seems a little overwhelming being there and they misplaced the held items and said they were back on the floor when we checked they weren't in the sizes chose. Eventually they found them but we were only there for an hour and in that span of 40 min they decided to put our stuff back?! Really dissatisfied it seemed that the workers there were miserable and didn't care about the customers.

I've been looking for men's jeans. Even though I'm a woman, I have a pronounced lack of backside…read more Importantly, I wanted skinny jeans in 100% cotton denim. The salesman was incredibly helpful. He found a number of jeans for me to tray on, and one pair fit perfectly! I bought them. The disappointing fact was that they aren't 100% denim and have already bagged out after two wearings.

I just went to this location because I needed a pair of khaki pants. I hadn't been to this location…read morein a long time but they definitely have upgraded this location. I wanted a pair of khaki pants in my size and I asked a sales person if they could help me (which they did). I bought a pair of khaki pants and another pair of corduroy pants that were on sale. Also the fitting room wasn't busy since it was the middle of the afternoon on a Tuesday ...

Staff is excellent. They were a big help picking out some new gear for my multi day hike. Never…read morefelt pressured for a sale.

Wonderful experience...staff is professional, knowledgeable, and kind. I purchased, on the…read morePatagonia website, a men's rain jacket, however, there was no upper pocket to hold my cell phone. When I went in to the store to see if there was another type of rain jacket that had more pockets, the man instantly provided several options. I picked the one that I really wanted...and it was mailed to my home - it arrived in two days! Then, I received the other rain jacket from Patagonia's website, about a week later, and returned it to the Upper West Side Patagonia store, who gladly (and quickly) took it back and received a credit...GREAT CUSTOMER SERVICE! Highly recommend...A+ for staff and A+ for rain jackets! Thank you.

I just realize they have a downstairs here... but still the…read moreclothes offered here are just okay. But they just revealed my friend's jewelry line yesterday night and my work is on display here for a limited time so 5 stars for that! =OP

The selection at Oak is fantastic - sleek, edgy, carefully edited, with subtle but well-established…read morelabels the likes of which you might find at Barney's but not at Bergdorf. Prices are a bit steep, even on sale, but the browsing is top-notch. (Incidentally, Oak has a fantastic online shop with cool photos and styling.) You got your Acne, your Surface to Air, your Alexander Wang and Rachel Comey. Cheap Monday and Dolce Vita represent the more accessible end, along with newcomers like complexgeometries. The downstairs is much more affordable, with pieces you might see at places like pixiemarket. I suspect, though, that some items are marked up - I saw a dress I got through Nasty Gal Vintage going for almost double what I paid, so just be wary. The staff is a little disorganized, but they mean well. Just don't be afraid to remind them to help you. Dressing rooms are huge with huge mirrors, but maybe a bit lacking in light. Oak is definitely worth a visit. Just remember, you worked hard for that paycheck.

I've shopped at Reiss for years and have always loved the brand. That's why it was So disappointing…read moreto experience the poor customer service at this location AND the company's very strict Return and Exchange policy. There are too many other gorgeous brands and boutiques with beautiful clothes who actually CARE about their customers...and whether customers are happy. I had purchased a coat for my husband's birthday and spent upwards of $600, and when it didn't fit him in the shoulders properly, I brought back the coat (in pristine condition) just TWO days after the stated 14 day window on the receipt. Keep in mind, the receipt says nothing about the inability to exchange items; it doesn't advise on exchanges at all. I believe most retailers would've made an exception and accepted the return (I'd explained that I'd been ill and physically couldn't make it into the store). Come to find out at this point, when I tried to make an even exchange, the sales associate told me that I would have to do it on the spot - so I felt forced to select items for exchange when I wasn't in the mood to shop. All I'd wanted was a merchandise credit for the amount in which I spent. In short, I was told that this is the company's policy - straight from from their corporate offices in London...and that was that. When I was in disbelief that I couldn't even have a merchandise credit issued, the employees became condescending to me and told me that they were doing ME a favor by allowing an exchange. They were defensive in tone and shamed me for expecting any more. Additionally, the associate became defensive and m overly sensitive and took my disappointment personally; she told me that I was lucky they would accommodate me. I have zero desire to shop at Reiss again - based on this experience; this, as well as other reasons which I discovered today: Many of the dresses were ill-fitting, as if the seamstresses mistakenly allowed for asymmetrical fit where extra fabric was not supposed to be (I.e. too much fabric on this or that side where it was supposed to be symmetrical. Reiss seems to be saving money on their manufacturing now, as fabrics and laces/ribbons/details are cheaper quality than what they used to be (when I used to be able to justify the price by high quality), acrylic blends are being used on many sweaters and sweater dresses (which PILL and roll into balls on the sweater within one wear - just look at some of the sweaters on the hangers, many of which are already pilling just from people trying them on), and the seamstresses do not seem as skilled as what dressmakers at this price-point should be. Honestly, I'm sure I'll have more fun, respect, and a better fit and quality merely shopping at ZARA (and for a much lower price point). Just shocked at how the QUALITY has gone down so drastically. Instead, I'd go just next door to: JOIE, Intermix, Club Monaco, etc, etc.

I think this store has a new manager now. Very good customer service, the salesladies were…read moreattentive and friendly! I stopped by for a big Christmas sale, I liked this store because it's not like the other ones in lower Manhattan which are packed like a zoo all the time. You should definitely stop by if you are shoppig at the upper west side.

Service good. Friends and helpful staff. Just v. Poor quality …read more For the price you pay. Not great. Would recommend Levi's

Today AG Jeans lost a very loyal customer. I bought 3 pairs about 8 months ago which I rotated on…read morea regular basis and wore moderately frequently. One pair developed a linear relatively clean tear in the right back pocket with the surrounding fabric pristine. The fabric underneath was also pristine. I went in expecting to get a new replacement pair for what most likely was a defect in the fabric making it prone to a tear. Instead I got an offer to purchase a new pair at 30% off. To me that is very poor customer service and very shortsighted. They lost a very good customer. In the future I will buy as good if not better jeans at stores like Nordstrom where you pay for what you get.

Very pleasant and consistent. I've stopped in once but didn't buy anything in person because at the…read moretime they didn't have anything I liked in stock. However, I've purchased from them online and every time the order is shipped out quickly, packed well, and priced reasonably at MSRP or below. Email communication is smooth and they're very on top of customer support in my experience. Will continue doing business with this shop.

OK, so I ordered a New York Met hat, a black and white one I received a Mets I believe it's called…read morethe 47 hat, blue and orange with a bent rim that looks like you've been sitting in someone's closet for the last 30 years. I reached out and contacted the company and told them they sent me the wrong hat. I was told no returns because it was on sale whether something is on sale or not you have to send the right product if you don't that's on you. do I highly recommend you do not deal with this company. They will make a mistake and make you pay for it. I highly recommend shopping elsewhere.