I recently visited the Franciscan Emergency Department in Crown Point after falling off my scooter…read more I want to start by saying that the medical staff who cared for me were excellent. PA Shawn was kind, professional, and did a great job explaining everything and treating my injuries. Liz, the X-ray technician, was also very friendly and made the imaging process easy. The front desk staff were welcoming and helpful from the moment I arrived. The bathroom was also clean. However, I was disappointed with the cleanliness of some parts of the emergency department. I noticed noticeable blood stains on the mayo stand and on the floor in my treatment area, along with visible hair. There was also a bug flying around near the patient rooms. In the waiting area, several chairs had noticeable stains. I also noticed a Chick-fil-A cup in a trash can and full trash bags sitting in the emergency department for the entire time I was there. Seeing food containers and accumulated trash in patient care areas gave the impression that housekeeping could be improved. The care I received from the staff was great, and I'm thankful for everyone who helped me.

What a miserable experience. Due to upcoming surgery, I wasn't able to drink water for about 24…read morehours. After the surgery, I was taken to a room where I asked the RN if I could get some water. Her response stunned me. She very rudely and loudly responded "YOU'RE JUST GOING TO HAVE TO WAIT!" After some time, an aid brought in a cup of water, and it was time to get some rest. They hooked me up to a saline pump. After several minutes, the pump alarm started going off, and wouldn't stop. When no one responded, I used the nurse station call button. An aid came in and told me it was because I wasn't keeping my right arm straight and it was putting a kink in the tube. She left, and 5 minutes later, the alarm started again. No one came in, so I used the call button again. When the aid came in, I explained that I had not bent my arm, and asked her how I could turn the machine off myself. She showed me, and left. This happened again, and again, and again. Probably 30 or 40 times over the next few hours. I finally decided to use the call button once more. The person on the other end let out a big sigh of disgust as if I were disturbing her. Finally, a new RN came in, took a look at the situation and discovered that the tube coming out of the top of the machine was bent. Surgery is stressful enough as it is. But when the employees compound that stress, it's just not acceptable. The hospital should be a place of recovery, calm, kindness and peace. I couldn't wait to get out of there!

I went to Orthopedic and Balance Therapy Specialists for chronic shoulder pain...I opted to receive…read morethe Deep Tissue Laser Therapy to help to alleviate the inflammation in my shoulder and it helped tremendously...while doing so, I also received Physical Therapy...the therapists and office personnel were extremely professional, polite, and friendly and really got to know their clients...ALL of the therapists were outstanding in their skills, ongoing concern, and assessment of me as well as all other clients as we went through our therapy regiments...I highly recommend Orthopedic and Balance Therapy Specialists not only for Physical Therapy but also for the other services offered by this group...I thank them all very much Charlene Gyurko PhD, RN

From the owner: In Crown Point, our mission is to get you back to a life unhindered by pain. It starts with…read moreeducating, encouraging, and empowering you without having to rely on prescription pills, injections, or surgery. At OBTS, we have a highly experienced team of therapists who offer specialized treatment for any pain, injury, or discomfort you have. Our patients have found high levels of success in our services, due to our implementation of advanced technology and methods. We use sophisticated diagnostic methods, to determine which services you will benefit from most. Our evaluations lead to successful treatment plans for your pain relief, and future injury prevention. From your first interaction until the last, we want to wow you.

Probably the best experience for PT in the area. Pete took wonderful care of my mom & really cared…read more Cannot say enough wonderful things about him. The staff is great & attentive. Space is clean and well kept. Highly recommend.

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

I had an MRI today and was absolutely terrified; the doctor made sure I had something to calm me…read moredown. Noreen V actually performed the MRI - I don't think I could have done it with out her. Her voice was so calming, she was so patient - I couldn't say enough good things about her! LBJI has been so good for all of our family's orthopedic needs. Bravo!

It was easy to get an appointment. We didn't have to wait long either. We were matched with Dr…read more Ruter who is kind, knowledgeable and humorous. He is seeing my son for his orthopedic issue and it is improving already.

FABULOUS !! I would recommend Select Physical Therapy (Crown…read morePoint) to anyone. The quality of care received at this clinic was above and beyond. The PSS, Jacque, was very pleasant, professional and easily accommodated my work schedule and insurance needs. I have enjoyed my therapy sessions with several Physical therapists. DJ (PT) and Christi (PTA) are both extremely compassionate, caring and genuinely concerned with me as a patient. Both clinicians were attentive to my needs, very competent and quickly transitioned me to a pathway to recovery. I have visited several other local PT providers but Select Physical Therapy really impressed me.

The receptionist Jackie, very rude and arrogant. A student assessed my son. The office manager…read moreJessica who happens to be the physical therapist never spoke to or even bothered to oversee the student assessing my son. The information Jessica gave completely contradicted what the orthopedic doctor told us. Their computer couldn't open the MRI report disc we brought. Very expensive disappointing waste of time. We will not be back. Save yourself the hassle and see a professional modern physical therapy practice.

Excellent therapists who provide top-notch exercise routines and rehabilitation. The staff truly…read morecare about patients and forge meaningful relationships with those who come in for therapy.

I went to Ivy in Crown Point after visiting another physical therapist with a bulging disc in my…read moreL5-S1. I visited with the first for 5 or 8 sessions but my condition worsen and they suggested that I do surgery. Ivy sent me to the emergency after the second visit because the therapist was pulling my leg to relieve my bulging disc that was causing severe pain. I could not cough without pain. This one charged me over one thousand dollars for two visits plus a consultation and it is still sending me a bill after over one year--that is, they did not bill me in a year but then in January 2021 billed me. Please avoid Ivy in Crown Point. My experience with them is awful!!! If you have a back problem like mine, I would recommend going to Dr. Artemio Del Real at Back & Joint Rehab Center. Dr. Artemio treated me for a year. I am fully functional now!!! My experience with the other two physical therapists revealed they have NO idea how to treat bulging disc (L5-S1).

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

Pulmonology Employee: *****Kalessha*****…read moreJust received a lecture and received a very unprofessional call from an unhinged employee she advised me I was sending too many messages on the app. I sent only two and then she proceeded to advise me I'm getting on her last nerves. Her name was Kalessha she works in pulmonology she was aggressive , rude and unhinged. She made me extremely uncomfortable I've never been spoken to that way by anyone at a doctors office. Her behavior was very alarming and violent. She also advised me that there was nothing wrong with me.

My name is Al. I had a total knee replacement in May. The people @ ATI were very concerned and…read morecaring with me. they really helped me on my way to recovery. Zack and Kiko were very thorough with my exercises and very welcoming with every visit. They are very knowledgeable and always could answer my questions. Iam really looking forward to my retirement now. Ihave those two gentlemen to thank for that. I highly recommend the Crown Point, Indiana A.T. I., if you want to have a great recovery with people who care. Many thanks again Kiko and Zack.

I'm here to tell you... Jen has done wonders for me in a very short time. My right hip was causing…read moreme serious issues. Had me so depressed. Went to doctor and I was hoping to get a Cortizone shot and maybe feel better. Instead of giving me a Cortizone shot the doctor prescribed physical therapy for me. I had my doubts for sure. I could not have been more wrong. This facility has made me feel very good and I'm thankful for the improvements! Thank you Jen and thank you Amanda. You can't go wrong with ATI in crown point!!

I have seen Dr. Jain for multiple joint related issues. He is always so thoughtful and thorough. I…read morewouldn't see anyone else. Liz C.

Olivia the receptionist was very nice and friendly she had a smile on her face she's the only…read morereason this place received 2 stars. the nurse practitioner Jeanne Lukac was cold, dry and not friendly. Her bedside manner was very bad Never met a woman so cold and dry she runs a very strict program. The Xray technicians were dry and unfriendly Long wait times Would not go back Would not recommend They do the bare minimum No Extra Friendly and Courteous Service is not a priority

Horrible place to go, waited 2 hours in romm full of people coughing with no mask on. Wife was…read morecomplaining of high blood pressure and chest pressure and dizzy and blurry vision. Doctor never examined her but wrote in Portal that she did. Drew blood and said to follow up with family doctor. Why did we even come here? No examination! Wow!!

Very busy, long waits and general apathy are all challenges here. There are many options in the…read morearea and you should probably consider somewhere else.