My parents moved in 2 years ago. I am so very thankful they did. My family lives in Carol Stream…read moreand we are now 5 minutes away. I am there practically every day as they have declined quite a bit. My dad is 88 and my mom 84 both with health issues. My dad had a recent hospital stay and when he came back home the nurse came by every day to visit him. They are in independent living and they absolutely love it. My mother in law lived here my aunts and uncles lived her and my dads sister lives here now. It's a wonderful place to put your family. The care has been wonderful.

My parents moved to an independent living apartment at Covenant Living Windsor Park in 2018. When…read moremy dad's health declined in 2021, they moved to assisted living. Four days after my dad passed away in 2023, they helped my mom be completely moved back to an independent living apartment. MY PARENTS WERE MARRIED 70 YEARS AND NEVER HAD TO SPEND ONE DAY APART AT WINDSOR PARK. When my dad transferred to Johnson Center skilled nursing after a hospitalization, my mom could walk there from their apartment, under the same roof. Since my dad has been gone, my mom is still participating in activities with friends she has had since 2018. Socialization and continuity have been key for her well-being. She is moving through the grieving process and building a new way of life as a widow amongst her peers, many of whom have had similar life experiences. This beautiful place has been a blessing to our family.

you will never find a better place -ever! The staff does not have a 9-5 job here, it is a life…read morestyle they have chosen, filled with love in their hearts for each person. I have seen many, many facilities, but this place, led by Doug, is absolutely amazing. Everyone is kept involved, fed incredibly , and attended to their individual needs, with love and detail. I cannot say enough goods things about this place David Owens

The facility is bright and clean, the meals pretty tasty and I can't say enough good things about…read morethe staff at this facility. My 92-year old mother moved into one of their assisted living studios in the fall of 2014. Up until that point, she had lived on her own, so clearly, she wasn't very enthusiastic about the move. She wasn't as engaged in some of the activities as we might have liked, but it wasn't for lack of the staff's teasing encouragement (which she enjoyed). When her health deteriorated a year or so later, she moved into the more intimate memory care wing in a studio almost identical to the one she'd had, where the staff could keep her under watchful eyes. Before long, a hospice crew became part of her care team. As prickly as my mother could be, she was loved by members of the staff. Several of her caregivers wept the day she died and for me, that said it all. Difficult as it was, we had made the right decision. One other thing worth mentioning: it's not a huge community, so if it's important for your loved one to be in a place where everyone knows everyone else, this is a good choice.

This place is the BEST!!! The Sweetest Residents Love here!!! The employees are handpicked with…read morekindness, empathy, compassion and patience. I love this place!! It's near and dear to my heart!! I would give this place a 10 if more stars were up above.........5 stars is just not a good rating for this Fabulous facility of caring hearts!!!! Marcy is a hands on Administrator! She truly cares about Heritage Woods! I've seen her work in all areas and departments. There is nothing she can't do in my opinion.........

Worst decision we ever made to place our mother here! to bad we have to wait for hindsight to see…read more20/20. They put on a great show at tour time and its downhill from there ... once inside With insurance and SS money they get over $6,000 a month and provide literally only meals to our mother! but dish out a ton of heartache!!. They dont deserve one star!

This facility was recently purchased by Jaybird senior living and the community is devastated…read more They have taken a loving, supportive, happy engaged group of seniors and told them their rents are going from $1300-6500. The majority are moving out. It's tragic and criminal.

Highest end retirement community for those who can afford it. Extremely good accommodations,…read moregrounds, very clean, beautiful landscaping, tasteful decor. Staff seems highly qualified, respectful, polite, friendly and helpful. A couple of signs that this place is above and beyond are that the staff knows old fashioned civility, they greet with proper formality, titles plus last names rather than assuming a rude first name interaction without permission or introduction. Second important good sign is excellent entertainment ("social enrichment ") like guest college professor lectures from College of DuPage, music performances, craft classes and such. Nice auditorium with good AV and qualified tech swrvices. Dining facilities are good. The care level seems more than adequate and unlike other places like this they don't seem to suffer from any shortage. I think they can handle a range of function a d disability levels so it would be a good choice to move in with expectations of later levels of health decline.

This is probably one of the best retirement homes in Chicagoland. Very beautiful and very expensive.read more

Staff can be neglectful and lack of empathy towards residents. F&B department is a mess especially…read morethe Director.

I have worked at Monarch Landing for almost 6 years. I am proud to be a part of such a wonderful…read moreCommunity. The residents become extended family, my coworkers are my friends. It is so great to watch how we all support each other.

If you are looking into having a loved one be cared for at this place, avoid it like the plague…read more Run, don't walk away. Absolutely no communication by staff. In addition, we had a Dr call with regards to moms medication, and when we called back, they said there was no one there with that name! If you want to be treated like dog shit, use this place. If you want professional, competent care, look elsewhere.

Belmont Village is an assisted living facility. Although I don't live there or have a loved one…read moreliving there I am very familiar with the business. I live next to their property and our association board meetings are held at Belmont Village. So I see a lot between having them as neighbors and being inside their facility on a regular basis. When you walk in the front door you enter a large lobby with a large grand and player piano in it. You are greeted by a full time staff person located at the front entrance. The staff is professional and very friendly. The restaurant is located at the rear of the lobby. It is very eloquent and serves up great looking meals. The residents always look happy and well cared for. The grounds and facility are well maintained and the interior is immaculate. Outside there are flower gardens, gazebo and a walking path. My mother was cared for in a facility like this for many years so I know what to compare to. This one is above the rest in my opinion. If the need every arose in the future for myself, I would be excited to live there as well.

THIS PLACE IS PHENOMENAL. the employees are so so so kind to the elders especially one in…read moreparticular i believe his name was Chase Zombo (I believe that's what my father said) he was so kind and respectful to my dad. We need more Chase Zombos is the world.

My dads has lost 25 pounds since moving in here 14 months ago. My parents bought in to the Holmstad…read moreat no small price with their full awareness that my dad has celiac disease. After months of numerous phone calls, face-to-face talks, and visits, they still are serving my dad meals with gluten, knowing he has celiac and that his celiac is cancer-causing. It took an oncologist diagnosis of celiac-aggravated Stage 4 cancer, and threats of legal action to FINALLY get them to comply to serving him gluten free meals. ONLY LIVE HERE IF YOU WANT YOUR LOVED ONE TO MEET A QUICK END.

just now-Edit My father has been living at Victory Centre of…read moreBartlett for a few months now. Due to the global pandemic, our application and move-in process was complicated and delayed, so our family was very stressed. I cannot say enough positive words about Starr and Vicki. They communicated with me regularly throughout the process to ease my stress and offer comfort. Even now, a few months after Dad's move-in, they still email or text me just to say hello and see how my Dad and the rest of the family is doing. These two women are kind and compassionate, and they truly helped our family through a very difficult time! There were times when I felt discouraged, so I would call Starr because I knew that her positive encouragement would make me feel better. She even called Dad to encourage him when I was worried that he was getting disconsolate. Now Dad is settled in at Victory Centre and he is very happy! He tells me that everyone is so kind and helpful. He says that the food is very good and he is happy with his apartment. He told me that it is perfect for him because he has privacy and independence in his own space, but he feels safe with the regular check-ins. He put it this way: "the staff makes themselves quietly known throughout the day." The staff is kind and they treat the residents with respect. I have been able to relax knowing that his medications are administered on time every day and he is being well cared for. The staff communicated with me regularly about my dad, and I have had wonderful conversations with Lora and others. One last note, we really appreciate that Victory Centre is taking the global pandemic seriously. They are taking every necessary precaution to keep their residents, caregivers, and staff safe! In comparing numbers of cases at local facilities, it is obvious that Victory Centre is taking the right precautions. I miss my Dad, and I wish that I could go and hang out with him in his apartment, but I know that he is in excellent hands! The caregivers and staff at Victory Centre are true heroes and wonderful human beings!

My Mom has been an extremely happy resident for about 6 months now. The reason for my…read moreprocrastination writing this review is the fact that I couldn't imagine how to write it without praising the 50ish staff by their individual names and departments!! The warmth, concern, heart, and genuine care they feel is palpable throughout. As a result, she and her friends are comfortable, engaged, well-fed, observed by such loving, caring, dedicated nurses and sweet aides, and I have such relief knowing that she is living a life with purpose and activity, and constantly tells me how much she loves it there, and raves about the staff and the residents. Actually, a client of mine told me how much his Mom loved it there years ago, and I thought of that when I first brought her to visit. Best decision ever!! She was very scared, hesitant, but they turned her around gently but quickly and she is back to her fun self again, and it is just wonderful. There are no words for the peace having her there gives me. It's a blessed Victory! When I asked one of her now great friends about his experience living there her first week as a resident he enthusiastically said "best group of people I ever met" - so true. Smiles are all over both staff and residents and I love just being around them, but my Mom is so busy now, I have a hard time finding her when I visit - I love it!! Once again, without mentioning names, if they are employed there, I'm describing each one with this glowing review, and because they mean so much to me, and consider so many dear friends now, I will not leave anyone out, because I will run out of room. Just know this attitude started at the front door on the first day, and never disappointed since. I know she is in good hands, and it means the world to me - and so do they. So grateful and lucky to have Victorius Vicki, their Lovely Chief, beautifully, gracefully, managing this sweet spot - oops, I mentioned a name...

Very under staffed. My mom is now a patient there. When you call for help or assistance we have…read morewaited from 30-40 mins for help. My mother has not bathed or showered in 1 week. She said they have sponge bathed her which consists of being wiped down with diaper wipes. She is there for rehabilitation from a fractured femur and has gone to rehab 3 times in 6 days. I am more than disappointed. I called the front desk which took more than 25 rings to be answered when it was answered I asked for the nurses station and was told my call would probably not be answered because they were too busy. My mother went in healthy and completely aware of who she is and where she was. Last night she came down with a cold, fever, possibly Covid at 4:00pm the next day was finally given Tylenol to help with her fever. She was delirious and had no idea where she was. This place is awful. I am sorry we were sent here.

Excellent care and wonderful staff! The team was very concerned with the safety of its residents…read moreand went above and beyond to protect them from COVID and injury. Michealsen is well known in the community and rightfully so. Quality care from top to bottom