Great service, they didn't have what I wanted but got me the exact piece I was after and at a…read morereasonable price! I would highly recommend these guys again and again!

So I went in with my husband to buy with cash a few weeks ago. We looked around I found some Rolex…read moreearrings hearts and my husband found some earrings as well. The man said my heart earrings were 14k and my husband's 10k and wrote it down on a sticky note pad. I was going to buy some rings and me and my husband were looking around until an older woman with white hair came to the case and started talking with us. I pointed out a ring that said LAB on the tag. We were looking for real diamonds she said no this is real diamond. I said the tag says LAB. She said no they're real. Right then I knew something was wrong. We left the store after I paid because she was clearly lying. I didn't buy anything else. So after we left I inspected my earrings come to find out THEY LIED. BOTH PAIR ARE 10k. I have a lot of gold jewelry. Never have I been to a store where they lied about what they are selling me. I also have money so I don't need to lie and make up a story about a purchase and I don't even care for a refund. That's your loss of business but what I will do is tell the truth. The truth is you sold me a set of earrings and lied and the woman there was lying in my face and she's the one who made the red flag go up. Do not go here or waste your money. I have no reason to make up a story. GO SOMEWHERE ELSE. I'm just a mother of 3 kids a business woman who likes jewelry they will never get another dime from me. I buy a lot of gold too could have had a really good customer some friendly advice.... STOP LYING ABOUT WHAT YOUR SELLING SOMEBODY COULD GET HURT. YOU NEVER KNOW WHO YOUR RUNNING INTO. One day you may bamboozle the wrong person that's a good way to shorten your life span. God bless.

This is a long overdue review, my apologies Max. But from start to finish was nothing but…read moreprofessional. From the moment I met Max Orloff, I knew the level of service would be unmatched. Max gave his expertise from the watch world and helped me decide on my Omega Seamaster. I couldn't be happier with my decision to make Orloff's my go-to timepiece shop. Their selection is extensive and they have the knowledge to go with it. If you're looking for your next timepiece, don't hesitate, come here!!

This review is long overdue, but I wanted to share my experience so others don't make the same…read moremistake. Orloff overcharges, by a mile. I came in for a consultation to tighten loose prongs on two diamonds on my wedding band. When I walked in, I was greeted by a saleswoman who took my ring and almost immediately called over a colleague for help. Having two salespeople inspect a ring for 10 minutes, completely misidentify the metal as white gold, and speak with zero confidence was an immediate red flag. It felt less like a high-end jeweler and more like a mass-market commercial chain like Kay Jewelers, where sales volume is prioritized over staff expertise. When they initially quoted me $250 for white gold, I had to correct them and clarify that my band is platinum. Their instant response? "Well, that's going to cost more, $500." Five hundred dollars just to tighten existing prongs, no new metal, no replaced stones. I walked out in shock. A month later, one of the diamonds fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care I didn't experience at Orloff. He inspected my ring within a minute with complete confidence, confirmed it was platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it. His quote? $35. Thirty-five dollars! I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning, I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I initially visited Orloff because coworkers recommended them, but had I known they would quote an arm and a leg for basic work, I would have saved myself the trip. While I'm sure they have happy customers, their pricing for simple repair work is entirely unreasonable. Save yourself the headache and go to a real, knowledgeable craftsman. Maybe an overstaffed sales floor seems to have diluted the staff's expertise. Having two employees inspect a ring and misidentify it as white gold is a clear sign of a lack of product knowledge.

I wouldn't recommend this place at all -- they are straight up lowballers. I brought in a 14k gold…read morering weighing 3.1 dwt when gold was at $4,588/oz, which comes out to roughly $394 in melt value. They claim they pay the "best prices," yet only offered me $123, which isn't even close. That kind of offer feels misleading and dishonest. I wouldn't trust them with selling any of your gold or silver -- this was by far the lowest quote I've received anywhere. Save yourself the frustration and go somewhere more transparent and fair.

On July 2, I visited Jackson Jeweler to have the clasp on my son's Cuban link necklace repaired. I…read morewas assisted by Charles Jackson, who informed me that the repair would be completed within 24 hours and instructed me to return on July 3 at 2:00 p.m. to pick up the necklace. He also wrote "2:00 p.m. pickup" on my receipt. Based on that promise, I paid $60 for the repair, which included the $30 repair fee plus an additional $30 tip because I was assured the work would be completed by the following day. When I returned on July 3 at approximately 1:50 p.m., I found a notice on the door stating that the business had closed at 1:30 p.m. that day. Since July 4 was a national holiday, the store remained closed, forcing me to wait until July 6 to retrieve my necklace. On July 6, I sent my daughter inside to pick up the necklace while I waited in the car. She called me on FaceTime because the employees attempted to give her a necklace that did not belong to us. I then went inside and provided my claim ticket along with photographs of my son's necklace to prove ownership. I made it clear that I would not leave without the correct item. During this interaction, I spoke with a female employee while Charles Jackson sat in the back, listening to the conversation but making no effort to assist. He acted as though he did not recognize me or remember the transaction. After reviewing the photographs and documentation I provided, the employee stated she would continue searching for my necklace and would call me if she located it. Because I was not willing to leave without my property and indicated that I would contact law enforcement if necessary, another employee eventually stepped forward and stated that he remembered repairing the necklace. He then located it in a drawer. Shockingly, my necklace had been placed in an envelope bearing another customer's name. Not only was my necklace not ready at the promised pickup time despite my paying an additional tip for expedited service, but I was also nearly given someone else's property. Throughout the entire ordeal, no one apologized for the inconvenience, the mishandling of my jewelry, or the distress this situation caused. This experience demonstrated an alarming lack of professionalism, organization, and accountability. Entrusting customers' valuable jewelry to the wrong envelopes creates a serious risk of loss or theft and is completely unacceptable. Based on my experience, I believe Jackson Jeweler failed to provide the level of care and customer service that consumers should reasonably expect.

I've been looking for a jewelry store where the owner truly cares as my jewelry is sentimental and…read moreI want it cared for. I'm thrilled to finally have a place locally that can take care of any maintenance or repairs on my jewelry. It's a bonus that they carry pieces that I would love to add to my collection!! The owner has done an amazing job of selecting unique pieces and keeping his prices fair. They did a great job on the jewelry I took in and their customer service is phenomenal. I'll definitely be back.

The lady was extremely nice and they have very good prices. We went to get our rings sized and it…read morewas so easy, greatly priced and a flawless transaction!

Really nice lady was working when my friend and I went in, the place is kinda difficult to find and…read morehad to call to verify where it was. Pretty small shop but overall nice and she also does readings.

I found the location to this shop pretty easily with parking available on the street. There are…read moreseveral other business in the same location somewhat of a community. Upon entering me and gf were welcomed in and were surprised/ impressed with the amount of variety of crystals available. The use of the space was really good and the placements of items was very organized. The ladies present were very helpful and personable. We spoke for some time and the energy/vibe was positive. There was also a shaman present from one of the adjacent businesses and we all engaged in conversation regarding spiritual ideas, chakras and crystals. We were given a discount on our crystals and they even gave us a free crystal with purchase which was also a bonus. Overall I do think the shop is kind of small but I feel we will be returning-Candice and Sarah are great and light attracts light :) thanks for reading!

My son is into crystals and stones. While in the mall he actually pointed out this store and wanted…read moreto visit. They got a lot of cool things!!! The good stuff is more on the expensive side but I mean u can see it's of good quality and they have stuff made out of crystals and stones. I even seen a chess board. The stuff that is behind the glass case was even more intriguing. Some pieces look hand made. They got necklaces and bracelets and cool sculptures. Me and my son went around the table of crystals and stones and read some of the meanings of it. He's a Capricorn so he picked something that was a Capricorn crystal and he went with green fluorite. It's only $4 and u can pick whichever size u want that's available in the bowl. The service was great. The man that rang us up even gave him a free mini turtle. And the crystal he put in a cute little sack. My son and I really like the store. I want to come back for other things like the mini figurines made of my crystal/stone.

This place sells and buys gold and diamonds. I was wanting to sell my gold and had gone to other…read moreplaces like fresno coin gallery and pawn shops. They all offered 750, I had heard of this place by a friend and decided to stop by. I was surprised when he offered me 885 for my gold:) This is my first time ever writing a review and just thought others should know of ybarra brothers jewelers

I have shopped at Ybarra Jewelers for many years. They have created and designed pieces for me and…read moreI have never been disappointed in their work. I found that they are honest and sincere people and run their business in the "old fashion" way their word and their work are trust worthy. I have recommended them for several years to my friends and not one has ever been disappointed in their work. There should be more business striving to be like them, then Fresno would have something to be proud of. Keep the good job up!. Donna J. Fresno resident

I've only purchased rough gemstones from Scott using his online store, but I couldn't be happier…read more The quality of his work is beautiful. On top of that, when a jeweler made a mistake and damaged one of the stones, Scott was so helpful and patient in spending a little time on the phone with me to discuss information on setting them to hopefully avoid the same problem again, and was even able to sell me replacements that were just as good. I wish I had use for more of his stuff!

My Father in-law was a Beverly Hills Jeweler, and I have learned it is hard to trust a Jeweler…read more I trust Scott with my Diamond Jewelry and he does not take advantage of his customers. He has made some fine Jewelry for me.. His price is more then fair. I have been a happy customer for many years. C. Fayne