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    W. Scott Forrest Gemstones

    5.0 (2 reviews)
    Closed Closed

    By appointment only

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    Jackson Jewelers

    Jackson Jewelers

    3.0
    (31 reviews)
    0.1 mi

    I wouldn't recommend this place at all -- they are straight up lowballers. I brought in a 14k gold…read morering weighing 3.1 dwt when gold was at $4,588/oz, which comes out to roughly $394 in melt value. They claim they pay the "best prices," yet only offered me $123, which isn't even close. That kind of offer feels misleading and dishonest. I wouldn't trust them with selling any of your gold or silver -- this was by far the lowest quote I've received anywhere. Save yourself the frustration and go somewhere more transparent and fair.

    On July 2, I visited Jackson Jeweler to have the clasp on my son's Cuban link necklace repaired. I…read morewas assisted by Charles Jackson, who informed me that the repair would be completed within 24 hours and instructed me to return on July 3 at 2:00 p.m. to pick up the necklace. He also wrote "2:00 p.m. pickup" on my receipt. Based on that promise, I paid $60 for the repair, which included the $30 repair fee plus an additional $30 tip because I was assured the work would be completed by the following day. When I returned on July 3 at approximately 1:50 p.m., I found a notice on the door stating that the business had closed at 1:30 p.m. that day. Since July 4 was a national holiday, the store remained closed, forcing me to wait until July 6 to retrieve my necklace. On July 6, I sent my daughter inside to pick up the necklace while I waited in the car. She called me on FaceTime because the employees attempted to give her a necklace that did not belong to us. I then went inside and provided my claim ticket along with photographs of my son's necklace to prove ownership. I made it clear that I would not leave without the correct item. During this interaction, I spoke with a female employee while Charles Jackson sat in the back, listening to the conversation but making no effort to assist. He acted as though he did not recognize me or remember the transaction. After reviewing the photographs and documentation I provided, the employee stated she would continue searching for my necklace and would call me if she located it. Because I was not willing to leave without my property and indicated that I would contact law enforcement if necessary, another employee eventually stepped forward and stated that he remembered repairing the necklace. He then located it in a drawer. Shockingly, my necklace had been placed in an envelope bearing another customer's name. Not only was my necklace not ready at the promised pickup time despite my paying an additional tip for expedited service, but I was also nearly given someone else's property. Throughout the entire ordeal, no one apologized for the inconvenience, the mishandling of my jewelry, or the distress this situation caused. This experience demonstrated an alarming lack of professionalism, organization, and accountability. Entrusting customers' valuable jewelry to the wrong envelopes creates a serious risk of loss or theft and is completely unacceptable. Based on my experience, I believe Jackson Jeweler failed to provide the level of care and customer service that consumers should reasonably expect.

    Photos
    Told me online gold prices 'aren't real,' yet every major site shows the same rate. Don't trust what they say.
    Told me online gold prices 'aren't real,' yet every major site shows the same rate. Don't trust what they say.
    Jackson Jewelers
    Gorgeous brand-new Citizen Eco Drive watch.

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    Gorgeous brand-new Citizen Eco Drive watch.
    Knutson Jewelers

    Knutson Jewelers

    4.9
    (60 reviews)
    1.2 mi
    $$$

    My platinum, diamond encrusted diamond solitaire ring was in terrible shape. One of the small…read morediamond "chips" was missing. The band had flattened out on one side, creating 2 gaps in the platinum. The ring was filthy. It's hard to describe the awful shape the ring was in, but someone said it looked like it was run over by a truck. By the time Knutson's was done, my 20 year old ring looked BRAND NEW!! I couldn't be happier! Scott was so helpful and professional, Julie was so friendly and Dolce was simply adorable. The jewelry that's also for sale there is gorgeous! I highly highly highly recommend Knutson Jewelers!

    By far, the best little secret in Clovis, CA is Knutson Jewelers! I had my wife's ring renovated…read morefor our 20th anniversary, and Scott made it better than we could have ever dreamed. I brought my wife in under the guise of just getting her ring checked, making sure all the jewels were secure, and maybe having Scott fill in the razor-thin part of the bottom. What we left with was nothing short of amazing--a newly rebuilt, stunning ring that still resembled the original but looked brand new. Scott took his time and turned our 20th-anniversary rebuild into a custom dream. He managed to create a beautiful new piece that still felt like "the ring," honoring its history while giving it a fresh life. I still can't believe the transformation he accomplished, especially for such a reasonable price! If you're looking for a jeweler who truly cares about craftsmanship and attention to detail, Knutson Jewelers are the best. This place is a true gem in Clovis, and I can't recommend them enough!

    Photos
    The photo right after the proposal! Sunset at Millerton Lake!
    The photo right after the proposal! Sunset at Millerton Lake!
    Custom pendant made by Knutson jewelers under store lighting.
    Custom pendant made by Knutson jewelers under store lighting.
    Knutson Jewelers

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    W. Scott Forrest Gemstones - jewelry - Updated August 2026

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