1. The Diamond Gallery

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Fresno, CA

The Diamond Gallery

4.9 (66 reviews)
Open • 10:00 am - 6:00 pm

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Services - The Diamond Gallery

Jewelry cleaning

Jewelry repair

Jewelry stone setting

The Diamond Gallery Photos

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Recommended Reviews - The Diamond Gallery

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Reviews With Photos

I had an incredible experience at The Diamond Gallery, thanks to the outstanding service provided by Matt and Ryan. From the moment I walked in, Matt greeted me with such a warm and helpful attitude. He took the time to chat with me about what I was looking for in an engagement ring and immediately began showing me the exact style I had in mind, which was an elongated cushion cut. His genuine kindness and excitement about helping me find the perfect ring made the whole process feel special and stress-free. When we moved into talking about custom design work, Ryan stepped in to assist. He was equally welcoming and brought even more excitement to the process. Ryan truly worked his magic and helped me find an absolutely stunning stone that was even larger than I expected, all while staying comfortably within my budget. I had a tight deadline, as I was planning to propose during an upcoming trip to Hawaii (just under a month away) and the store was set to be closed the week before I left. Ryan and the entire team went above and beyond to rush the ring, and it turned out absolutely breathtaking. It exceeded all expectations and drew so many compliments. Huge thanks to Matt, Ryan, and everyone at The Diamond Gallery for their exceptional service, attention to detail, and for helping make this once-in-a-lifetime moment unforgettable. My fiancé and I couldn't be happier! Definitely made this experience very easy and stress free! Thank you

I took my rosary in for a clasp repair, and they did a great job matching it with a sturdier one that still looks just like the original. They also took the time to clean it up, which made such a difference since the piece had some tarnish built up. Their team was great throughout the whole process, their thoughtfulness and generosity really stood out to me. 100% recommend and will be returning in the future!

Clayton B.

This is the best jewelry shop in Fresno it's a family run business. They work with your budget and they hand make jewelry to your exact specifications. You can tell by the jewelry they made for me they are MASTERS at their trade and the BEST in the business. There prices are extremely affordable for custom jewelry, - I honestly don't know why this store didn't receive the Fresno Bee's Best Award for a Jewelry store.

Custom ring, thanks Ken!
A W.

My fiancé and I have spent a lot of time at Diamond Gallery with Ken Smith. I knew what I wanted going in but there weren't a lot of rings to try on except for bands. It quickly became apparent with Ken's help we needed a custom made ring. The entire process with Ken was a dream ... figuring out what diamond setting and type of band was met with smiles. Ken had made a similar type of ring for someone and we worked from that picture. After that Ken communicated with us each step: what to expect, when and calling us in for each step. All and all it took about a month and 4 total visits. Although the manufacturer ring that Ken did not make for my fiancé has not come in yet, I am happy to learn I can get it engraved in time. Finally Ken offered to help is with our appraisals and insurance co that specializes in jewelry and replacement values. I can say we were repeat customers for our rings and probably will be customers for life based on Ken who is kind, helpful and so enthusiastic to have helped is. Truly Diamond Gallery is a one of a kind family owned and run jewelry store right near to our home. Ms Ali

Finished ring. Looked absolutely amazing!

I have grown up in the area and have always seen this place. Never been inside. Went in as a new customer looking for an engagement ring. I was very well taken care of. From the start they were extremely informative and helpful. I went with a custom placement. They were able to accommodate, no problem. The whole process from mock up, mold, to ring went smoothly and swiftly. I could not be happier with the end result. Would recommend to anyone!

Diamond Stud

I'm beyond impressed with this place. Ken is very friendly and welcoming. And he remembers his clients and their pieces! My father gifted me a set of diamond studs and Ken knew out of the 13 pieces I gave him to clean which one my dad purchased for me. I also took in my mother's old jewelry that has been neglected for years and collected grime. When I received the jewelry back, it was brand new! Inside, it is clean and they instantly offer refreshments or coffee. The signature red carpet welcoming you! In a heartbeat, I'll come back to this place and purchase jewelry of my own. Best jeweler by far!

My husband had bought me a beautiful ring, but we decided it was finally time for a diamond upgrade. I called countless jewelers (both in Fresno and out of town), but everyone said, 1. It would be impossible to replace the stone to a bigger one because my setting was difficult to work with 2. The new diamond would HAVE to be at least double in price to the original When I went to Ken, I was losing hope!! But he reassured me that his main priority was to have customers leave with what they were happy with. Since I loved my setting, but just wanted a diamond upgrade, he rebuilt my entire custom setting to look exactly like the original, but was able to accommodate for a larger stone. The Diamond Gallery doesn't have a huge selection in store, but if you sit down and speak with them, I can guarantee Ken, Brandon, and Ryan will answer all your questions and be able to build something beautiful for you. My experience with my original jeweler was great, but Ken and his family made me feel so secure with what I wanted and I will be recommending this place to everyone I know!

Wedding bands

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I absolutely love my jewelers here at the diamond gallery. Super friendly and helpful. Beautiful father and son duo.

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3 years ago

Great family jewelers...make you feel at home. Very happy with their overall service...highly recommended.

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This is a wonderful family run business. I recommend them highly for service, selection, and value.

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7 years ago

Just fantastic. Needed an emergency cleaning on my ring, and received top notch service from this fine company. Highly recommended!

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Ask the Community - The Diamond Gallery

Review Highlights - The Diamond Gallery

“The new diamond would HAVE to be at least double in price to the original When I went to Ken, I was losing hope!!”

Mentioned in 31 reviews

Read more highlights

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Orloff Jewelers - Breitling Sold at Orloff Jewelers

Orloff Jewelers

(74 reviews)

$$

I'm sharing my experience so other customers can see and know About Orloff jewelers . Wow, what an…read moreamazing experience!! Michael Suarez, what a professional, comprehensive thorough jewelry consultant. I came in for a simple cleaning of some jewelry that I purchased somewhere else, that was heavily scratched and dirty. At most, I would have been very happy to have it nice and clean. But when I gave my jewelry to Michael, and about five minutes later, what he brought back to me, looked like a completely different piece of jewelry. I am astounded at how meticulous and care that he took into Cleaning my simple older piece of jewelry.. He treated me with care and concern, even though I wasn't there to purchase any of their fabulous jewelry. I truly haven't had that experience at other jewelry places in town. I can see why this jewelry store has been around for so many years and why they have such a good reputation. Thank you so much.

Very disappointing and confusing experience, despite a great effort from Max Orloff to make things…read moreright. We recently purchased an engagement ring from Orloff Jewelers in Fresno, and unfortunately, the experience was much more stressful and confusing than it should have been. We initially worked with Rhonda, and at first we thought she was great. We gave her a specific budget, but she ultimately took us more than two thousand dollars over that budget without ever clearly communicating what the total final price would be. One of the biggest issues was that we were not clearly told upfront that the ring and the diamond were being sold separately. We left the store with the ring in hand under the impression that we had paid the full amount because we had been told we would pay half when we ordered the ring and the other half when we picked it up. The second payment was less than the first, which already didn't make sense to us, and no one could clearly explain the numbers. Rhonda called us the day after and told us that we still owed approximately two thousand dollars for the diamond. At that point, we were understandably frustrated. We had been given different numbers multiple times, and even after repeatedly asking for clarification, no one seemed able to provide a consistent, accurate total. Two thousand dollars is not just "a little oversight" on their part. We were also never given official paperwork explaining everything clearly, and when we asked for the diamond paperwork/pamphlet at pickup, the sales associate couldn't even locate it. When we went into the store to try to negotiate with Rhonda to address the situation, because we felt we had not been properly informed about what we were agreeing to, we felt she became very defensive and rude rather than taking responsibility for the lack of clarity. To make matters worse, the ring was made in the wrong size. I am a size 4.5, and the ring came back as a 6.5. Thankfully, Max Orloff happened to be there, and he genuinely made an effort to turn an otherwise terrible experience around. His customer service was completely different. He listened, understood why we were frustrated, acknowledged that multiple mistakes had been made, and worked with us to find a solution. He arranged to have the ring resized that same day, worked out a personal payment plan, and even offered to personally deliver the ring to us. Even then, we were given another incorrect total by Rhonda. We specifically asked whether the number included sales tax and whether it was the final amount we would owe, and we were assured that it was. Later, we discovered that sales tax had been left out because she had forgotten to include it. We seriously considered returning the entire ring, but my fiancé had planned to propose during an upcoming trip on Tuesday, and all of this happened on Saturday. Ultimately, my fiancé decided to move forward because of Max's hospitality, understanding, and willingness to take ownership of the situation and help make it right. We genuinely appreciate what Max did for us, and we love the ring itself. That said, the overall experience was extremely disorganized. We were given different prices multiple times, the ring and diamond pricing wasn't clearly explained, paperwork was difficult to locate, sales tax was repeatedly mishandled, and the ring was made in the wrong size. Most importantly, we felt like we weren't given the information necessary to understand exactly what we were agreeing to pay. I also wish the commission had gone to Max, because his customer service was the reason we ultimately stayed with the purchase, especially after spending more than we originally intended. If you visit Orloff and Rhonda assists you, I would definitely recommend asking to work with a different sales associate. While we appreciate Max's efforts and love the ring, the experience with the sales floor left us feeling frustrated, misled, and disappointed. Unfortunately, based on our experience, we would not recommend Orloff Jewelers to friends or family. Management, I hope you are able to have a conversation with Rhonda about the way she speaks to customers. She needs to be extremely clear about pricing. She was careless and rude towards us and it is not something I will ever forget or forgive. She even cornered me when we came back in to resize my ring and told me to not let this ruin my experience, which was extremely unwarranted and unwelcome coming from her. We will be finding a different jeweler for any future cleanings or adjustments because I don't ever want to have to run into her again. Max deserves recognition for going above and beyond to fix a situation he did not create. Without his involvement, this review and our experience would have been very different.

Simonian Jewelers

Simonian Jewelers

(29 reviews)

Scott is such a professional. I gave him a men's gold ring with diamonds and a loose mystic topaz…read moretrillion and some pictures of what I wanted and he made my vision come true. He made a wedding ring and band with the gold and diamonds from the men's ring. I love it!! I also gave him some rainbow fire topaz trillion earrings in a clunky white gold setting and asked him to put them in a yellow gold setting that was more dainty. He did just that. Fantastic gorgeous job on both the rings and my earrings. I went to a big box store and another family owned jeweler in town before I went to Scott. Neither of the other two places instilled confidence that I was going to get what I wanted. I read his Google reviews and decided to meet him. As soon as I met Scott I felt comfortable and at ease. There's nothing like talking to the actual jeweler who's going to do the work. I felt right away that he knew what he was doing. He was very kind and willing to work with what I gave him. And he took great care not to crack or scratch my soft topaz stones while he did the work. I really appreciate his attention to detail and feel his pricing was reasonable. He was also able to complete the work sooner than I anticipated. I feel very well taken care of and am proud to wear my new rings and earrings. I would definitely recommend him and go back for any new work or repairs I might need. He is a true craftsman.

Scott, the owner is awesome. He was attentive and responded quickly to my calls and questions. I…read morefelt I could trust him with my sentimental jewelry. I brought my ring in to get resized and had him solder it again because the previous jeweler had done a messy job. He polished the white gold, cleaned the diamond, and resized it perfectly. He resized this ring, adjusted another, and fixed two necklaces within 24 hours and a very decent price! I will always come to him now for my jewelry needs!

The Diamond Gallery - jewelry - Updated October 2026

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