Went to get a men's watch resized, done in less the 5 mins…read more Great service, will return for any future repairs.

I was looking for a place to get my dad's watch repaired and I came across this business on Yelp…read more It was #1 listed. It was easy to get here. It's right next to Glossy Nails on Blackstone and Herndon. The lady who helped assist was very nice and I believe the guy who came out to say hello to us while we waited was also the owner. My dad had two watches one needed a battery replacement and the other needed the links to be removed so it fit perfectly onto his wrist. Total came out to $40 and I think that's a really nice price. I'll definitely come back here again if I ever need any repairs done for my jewelry. Service was also pretty quick! It took about 20 minutes! Thank you!

The service is quick & the owner explains the details of any work to be done…read more However, the personality of the owner and his son make the Jewlery experience extra special.

I needed two new batteries replaced on my Gucci watches and now none of them are any good thanks to…read morethis jeweler. They stole the crystal on one watch and hide the fact that they had taken it. And the other one the second hand is stuck. I called them and alerted them of my problem and it's been over a week now, no call. I'd avoid this place at all cost, They don't seem to care about humans that don't look like them.

I've been many times to this establishment for all my Jewelry needs.... and they sell various fine…read moregifts too for all occasions. They use to be in Madera but now relocated to Merced....I love this store and will follow them there too... matter of fact have.

Leighton's is absolutely the best jeweler in Madera with out a question hands down. Although I know…read moreit not to be true, it seems as if they always put me in the front of the line. Turn around time here is unreal. And the prices are second to none.

This is a long overdue review, my apologies Max. But from start to finish was nothing but…read moreprofessional. From the moment I met Max Orloff, I knew the level of service would be unmatched. Max gave his expertise from the watch world and helped me decide on my Omega Seamaster. I couldn't be happier with my decision to make Orloff's my go-to timepiece shop. Their selection is extensive and they have the knowledge to go with it. If you're looking for your next timepiece, don't hesitate, come here!!

This review is long overdue, but I wanted to share my experience so others don't make the same…read moremistake. Orloff overcharges, by a mile. I came in for a consultation to tighten loose prongs on two diamonds on my wedding band. When I walked in, I was greeted by a saleswoman who took my ring and almost immediately called over a colleague for help. Having two salespeople inspect a ring for 10 minutes, completely misidentify the metal as white gold, and speak with zero confidence was an immediate red flag. It felt less like a high-end jeweler and more like a mass-market commercial chain like Kay Jewelers, where sales volume is prioritized over staff expertise. When they initially quoted me $250 for white gold, I had to correct them and clarify that my band is platinum. Their instant response? "Well, that's going to cost more, $500." Five hundred dollars just to tighten existing prongs, no new metal, no replaced stones. I walked out in shock. A month later, one of the diamonds fell out. Luckily, I found it while cleaning, and my husband found The Diamond Gallery on Yelp. We were greeted by Brandon, who welcomed us with a level of warmth and genuine customer care I didn't experience at Orloff. He inspected my ring within a minute with complete confidence, confirmed it was platinum with intact prongs, and explained they could set the loose diamond, tighten the prongs, reshape the band, and clean it. His quote? $35. Thirty-five dollars! I got my ring back a few days later, and it looks absolutely flawless and I barely recognized it! It was stunning, I was so blown away by the quality of work and exceptional service that I voluntarily paid double his quoted price. I initially visited Orloff because coworkers recommended them, but had I known they would quote an arm and a leg for basic work, I would have saved myself the trip. While I'm sure they have happy customers, their pricing for simple repair work is entirely unreasonable. Save yourself the headache and go to a real, knowledgeable craftsman. Maybe an overstaffed sales floor seems to have diluted the staff's expertise. Having two employees inspect a ring and misidentify it as white gold is a clear sign of a lack of product knowledge.

Super service, very knowledgeable and helpful. Take our clocks to him regularly... very nice…read morecouple.

George is great at what he does. Makes house calls or you can bring it to his shop. Always on…read moretime (pun intended)! I've been using his services since I inherited my mother-in-laws millennial edition Howard Miller grandfather clock several years ago. His work is perfect.

My favorite watch's battery gave-up on me and while searching for a "Watch Repair Shop", I ran into…read morethis awesome shop to save my day! I was treated like a valued long-time customer and quickly and efficiently had my watch fixed. Thank you!

Very helpful! Amazing ring options. 10/10 would purchase from there again. They were able to resize…read moremy ring for me and made sure it fit before sending it off to me. Very helpful and nice people.

We were looking for a place to get links taken out of my husband's watch. The lady was able to help…read moreimmediately and it took less than 10 mins. She was friendly and held a conversation while taking out the links. Will definitely come back in the future!

Had a couple pieces of jewelry that needed repair. Bill suggested an upgrade on my ring and to…read moreintegrate my original diamond in a necklace that was a gift to my mom from my dad. He completed the work the next day and it turned out absolutely gorgeous. I love that now the necklace which was my dad's wedding ring also has my diamond blending everything together to form an extra special necklace. Would highly recommend this business they do great work and the staff is over the top friendly and helpful.

Customer service was friendly. Service was fast. I had gone in to have my watch band adjusted - in…read moreless than 15 mins, I was out of the store with my adjusted watch and happy with the service & pricing.

One of the few places in the Fresno/Clovis area that actually does watch repair and battery…read morereplacement. I brought in three watches; two needed a battery repair and one needed a link addition. They were able to help me out with everything except for one of the watches. I was told they tried three different batteries and even tried using a magnet to see if they could get the gears moving. I really appreciate their effort and they suggested just going back to the manufacturer to have them replace it. The service was fast and friendly. They were done with everything in about 20-minutes. Beyond watch repair they also sell a lot of watches and jewelry, for both men and women. I believe they also offer jury cleaning and stone alignment services. Pro Tip: If you come here to get your watch serviced or your jewelry cleaned there's a Casa Corona in the shopping center. Go enjoy a margarita and some cold AC while you wait!

Kicsia helped my husband and I with our watch battery replacement and she did a fantastic job. Very…read morefriendly and great customer service. Customers for life!!

Their gold is cheap and very much not to my liking they asked for a bar being at the bottom of my…read morename pendant for "extra support " as if real gold wouldn't be needing to do that. another thing i would say is that the employees are very rude and were disrespectful towards me and my mom. they are also very pushy with they're jewelry and i asked for a design as my pendant and i did not get what i asked for or what they had shown me as the reference and they also spelt my name wrong they're excuse was that its just cause its in cursive , they spelt it like "Sanai" and looked like they made it very lazy and sloppy it was not to my liking and was not correct at all, when my name is Sarai, not what they had on the name pendant and i asked for a small change up since they got it wrong and i was not a satisfied customer and they charged me extra money for even a small change. Dont recommend coming here for your jewelry you will get scammed and will be paying for an outrageous amount of money for laziness work and they are very disrespectful for small action towards how you want your jewelry.

Thank you Tony for taking such good care of our clock! "Ava Maria" never sounded so good. The name…read moresays it all!

Fixed my bear clock. Such a gentleman plus he gave me some good ideas on where to locate odd parts…read more Will come back again.