We were shoping at Skokie Il Fox's Sara,was helping us .Sara is very professional,has a good taste,very good customer service . We are realy happy We definitely will be back Very good experience Really recomend this store and Sara Thank you We are really appreciated. read more

Poor customer service; very disappointing. Clothing from cheap Chinese sites and market places/ If zero was an option - I would give them a zero. read more

i've had the best Customer Service with kid gloves from SARA over 10+ years whenever I need an outfit for a birthday date or work SARA is always my go to and you can see her throughout the store here and there helping customers to find items that suit them SARA is truly an asset to your FOX'S store in Skokie Illinois thank you your customer Ruthie Mckinnie read more

Fox's Designer - Beautiful summer blouse. I just purchased right now. with the help of Sarah. - Women's Clothing Near Me - Skokie, Illinois

Thanks to Sara! I come to this store specifically because of her. She is the only one who truly knows how to choose the right outfit. Without her help, it would be very difficult to find something that fits and suits me. Thanks for hard job! I would never buy anything there without Sara read more

Loyal Customer Statement - Disappointment with Fox's Boutique Corporate Office. It was already disappointing over the years Fox's Corporate Office decision to close Oak Brook, the manager there name was Angela and then they closed the downtown Chicago location, leaving only the Skokie store in operation. For many loyal customers, including myself, this remaining location is not conveniently accessible. Several weeks ago, I called the Skokie location inquiring about a long-time employee who had been with the company believe for over 12 years. I was informed that she was no longer with Fox's. Concerned, I contacted the Corporate Office and spoke with a male representative who assured me that someone would return my call. Unfortunately, I never received a follow-up. When I called back, I spoke to the same individual, who denied ever stating that I would be contacted. I visited the Skokie store today and was disappointed to find that the clothing selection no longer reflects the stylish, fashion-forward reputation Fox's once had. The merchandise was underwhelming and lacked the quality and appeal I had come to expect. Only one familiar face remained on staff. It is unfortunate that Corporate chose to part ways with a valued and experienced employee who built strong relationships with customers. Decisions like this risk alienating the loyal customer base that has supported Fox's for years. Based on my recent experience, future of the remaining location don't look promising. read more

Lina A Excellent service, exceptional selection, outstanding help especially Sarah. With Sarah's help I was able to select over thousand dollars worth of merchandise. Outstanding staff read more

Customer service....what customer service? I asked if they would hold a couple of items for a few hours so I could come back after an appointment. They refused. They have always put things aside for a few hours -or even longer, in the past. The clerk had no interest in providing any customer service and just insisted that they don't do this any more. In addition, the selection is not very good in terms of different sizes --they used to carry extra small clothing. I was a very regular shopper at this store but it has gone down hill. The selection, as another customer noted, is not as good as Florida or NJ. Their view of what appeals to Chicagoans is very dowdy and "off the mark" for fashion. I used to find really unique clothing here that actually fit . No more read more

I have been a customer at Fox's for over 30 years. I started shopping at the Halsted street store for years and then I stoped at the Skokie store and met the most wonderful sales person, Sara. I love her so much, I consider her a Dear Friend! I have sent my friends, clients and family to the store and tell them to only ask for Sara! They have All loved their experiences! My husband, Brian, will often say-let's go visit Sara at Fox's. I text her to let her know that we are on our way and when we arrive she is there with a big smile and warm hug! And, not only do we find things that are fabulous, we Love seeing our friend, Sara! Sara is attentive, smart, honest and an overall wonderful human being! The hardest worker that I ever met! We cherish our Sara! Sara knows what I like and what will look good on me! She makes buying clothes fun and easy! read more

This review is long overdue and this is less about the Skokie location only but more about the Skokie location compared to Fox's other locations in NJ, NY, CT, and Atlanta. I have been a Fox's customer for almost 30 years as I am originally from the East Coast and while I live in the Chicago area now, I visit my east coast family multiple times a year. During these trips, I visit a minimum of three different Fox locations looking to refresh my wardrobe. I have driven to Whippany, Marlboro, Stanford CT, Ridgewood and even Manhattan and Long Island because each store has its own mix of clothes and it's worth it to visit several. On almost every trip, I would go home with 5-10 full big bags of new clothing purchased at Foxs. In fact, if they would look up my buying history in the computer, I can almost guarantee I would be in the top 5% of spenders in their stores. The clothing that is sent to the Skokie store is so inferior compared to the clothing that is sent to the New York, New Jersey, Connecticut and Atlanta stores. We get the older, dowdy styles, or somewhat trashy styles that look very cheaply made. I have proved this over and over again because when I drive home with my trunk loaded with Fox's clothes from the east coast, I will stop at the Skokie location just to see how their selection looks. Surely if they had beautiful items in these stores, then Skokie must have some great items as well. Not true. I would usually just find one thing I even wanted to try on. Coincidentally, one of the sales ladies (or could have been a manager) heard me telling a customer that I had just returned from NJ and she came running up to me and said "Ok tell me the truth, do they get better clothes than we do?" "You better believe it" I told her. Her answer "I knew it!" and proceeds to tell me that she was mistakenly sent a shipment that was meant for Atlanta and she couldn't believe how much nicer the clothes were. In fact, she sold a beautiful dress almost immediately to a regular customer. Obviously, the owners of Foxs have this mistaken idea that the Midwest is "flyover country" filled with a bunch of unstylish farm types or something, but I can assure you that is not the case. The Chicago area is loaded with stylish women who love dressing up in beautiful and trendy clothes. Sadly my visits to NJ have come to an end since my father passed away and so my tenure as a Foxs customer may be coming to an end as I am not that motivated to visit the Skokie store. I am hoping the owner and management will see this review and maybe make some changes that will bring me back as a regular customer. read more

I have shopped for almost all my clothing at Fox's in Skokie for almost 15 years. I sadly agree with the long-time customers who are very disappointed in the Skokie store over the past few years. There is no question in my mind that the clothing selection has changed and gone downhill badly. I used to depend on Fox's to find unique, interesting, attractive clothes for every occasion in my life----not true, anymore, and I am really unhappy. Whenever I go to Florida, I try to shop at Fox's in Boca Raton, and frequently find some nice clothes there, but the Skokie store ? Almost never. Fox's management needs to step up and take a new direction for the Skokie store. Put better clothes on the racks, and long-time customers like me will be delighted to shop there again! We need the old Fox's back again!!! read more

not a store i would ever ever go back to! horrible service, sales people are rude, do not respond to your inquiries... probably pretending to work at Nordstrom or Neiman Marcus!!!! not a chance they will have my visits going forward. merchandise is not good quality, cheap stuff , but sales people behave like they are executives .. read more

Staff had become much friendlier clothes are very unique. I highly recommend this clothing store too many of my friends and family.

No! just No! The owner (blonde lady in her late 50s) is the rudest person on Earth! I purchased a few items from here and returned them with tags on them after a few days from purchasing. The owner said to me "you always come here and try clothes but never buy anything " EXCUSE ME? I'm never stepping foot in this store ever again! Am I required to buy something every time i walk in? I explained to her that that was my first time there. She definitely accused the wrong person, and then proceeded to apologize to me saying "sorry, I confused you with someone else" read more

Fox's Designer - This store is so dirty. Is this what fitting rooms should look like? - Women's Clothing Near Me - Skokie, Illinois

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I enjoy shopping at Fox's. I am a regular customer and go there frequently. I was shocked when I was in the store today and looking at the jewelry, deciding whether to make a purchase when one of the clerks stopped me and said I was to stay in the jewelry section and not go to any other area of the store. I understand there is a problem with retail theft but it was rude and insulting. I wondered if she would have said that to another regular customer. It was very off putting. I will be thinking about continuing bringing my business there. read more

I don't recommend this store,I bought a pair of jeans and after 3days would like to exchange for size smaller and they didn't let me cuz they said tag is in wrong place ...You should think couple times if u want to buy at this store.And yes they always find explanations to not exchange or return . read more

Loved the store. Got so many great stuff! The employees were very helpful and good collection of designer clothes.

I have to say this was one of the greatest experiences I've had shopping shopping I am the type of person where if I were to go shopping I would have bad anxiety and I have to say the hospitality and the ladies that work there made this experience fantastic not only did they help me with great deals but they also helped me what advice and what looks good and what don't look good and I always appreciate the honesty if you have a hard time shopping like I do I definitely recommend going here everything is greatly priced I will most definitely be returning soon read more

Fox's Designer - Women's Clothing Near Me - Skokie, Illinois

I live practically next door to this store. I received a Christmas blouse from there. I had a gift receipt. I combed the receipt for a return policy and there was none printed on the receipt. When I went to return this CHRISTMAS GIFT, I was told that it was past the return date. I explained to the clerk that I had had covid and then pointed out there was no return policy on the receipt. I'm shocked at the customer service here. I'm pretty sure it must be the owner because no employee would ever be that rude to a customer! I ended up leaving the store, and I left the blouse. I'm making sure everyone I know is aware of their terrible customer service. I'm surprised, reading their reviews, that they are even in business. By the way, if I could have given no stars, I would have! read more

Thee worst customer service. I had a return because item was too small. Still within the return guidelines and I was accused by the manager Sara that I re tagged the item. I had plan on purchasing something else while being watched she brings me the item I returned in a different size. So finally I told her if the item was too small originally why are you bringing me an extra small size. I felt fat shamed and truly disrespected. The other sales associate was very kind and helpful in the dressing room which it is why I'm giving two stars instead of one. Traveling an hour to get to store and to be treated like this was extremely un called for which lead to me to write this review. As a seasoned shopper it's ALL about CUSTOMER service. read more

If zero stars was an option I would have chosen that. 1 star is too kind. Is this store going out of business? It used to be my go to store for unique clothing. Clothes appeared as if they were bought at a liquidation sale and not a good one. Clothing was out of date. Most of their pants were skinny. OUT. Very disappointed. Will NOT waste my time going back. read more

Fox's is an interesting, although strange store. I thought by "designer" they would be having more pieces like Gucci, Prada, Mulberry etc. but no. I saw brands from BCBG Generation to Free People to Ivanka Trump to Alberto Makali. This is a very eclectic mix. There were also a lot of brands I've never heard of before, and the quality seemed to vary. Prices weren't rock bottom ($68 Free People shirt became $44). Staff was nice though, and they did have free coffee by the dressing room. I think this place isn't my cup of tea though and I probably won't be back anytime soon. read more

I had a really bad experience today in this store. While I was shopping, I was approached by an employee who told me I had to wear a face mask. I explained to her that I had a medical exemption and I can not wear one. She said "we don't do it here, any kinds of exemptions don't work here, it's a law" . Please educate your employees on the difference between laws and mandates, as well as on discrimination against the customers based on medical or religious beliefs. Also, if you are following the "mandate", then please follow all of it, including EO 2021-20 CV-19 EO 87 Section 1. Please know that until you advocate for your business to allow basic freedoms, understanding of law and end discrimination against those making medical and religious choices you don't agree with, I will no longer be your customer. read more

Fox's is an amazing store, not only because of their vast array of different styles of beautiful, competitively priced ( without sacrificing quality or cutting edge fashion) clothing but the exceptional sales service of Sara. I shop at many stores across the country but nowhere have I ever received the attention, the kindness, the assertiveness and patience- that I receive when shop with Sara. She is truly "one of kind", who takes pride in assisting customers and puts their needs first, never trying to sell any piece of clothing that doesn't benefit or address one's needs. I speak not only on my behalf but for my many friends and family customers who always seek Sara's service, when shopping at Fox's. Sara is honest, direct, caring and incredibly helpful. She is truly an asset to the store and customers and is the reason I am such a loyal and frequent Fox's shopper. I write this review because it's important to share positive information with other people that value not only finding wonderful apparel that suits their fashion needs, but also enjoying the experience. When you visit Fox's - ask for Sara- she will be instrumental in guiding you to making excellent , cost efficient, personal fashion decisions. I'm so grateful to her and Fox's for all their unique and fashion forward offerings- with new selections every day. read more

I don't know how this place is still in business. No one is ever there (pre and during Covid-19). The customer service is horrendous and the clothes are trash. I got a bracelet from here and I tried to exchange it in store. It was in the box and unworn. They refused to exchange it or provide a store credit because the person who purchased it didn't provide a phone number. Complete crap. read more

Returned to Fox's to look for a bday present for my fellow diva. They were having a $5 off all jewelry sale, which brought a lot of the necklaces down to $34. I was also able to score a pair of sky high Betsey Johnson pumps for half price. Now my goal in life will be to rock them without twisting my ankle! Anyway, the store is pretty spacious. I'm sure there's some gems of clothing among the racks and racks, if you take the time to browse. The lady at the register tried to be friendly, I think, but she came off as really curt; it was in a grandmotherly way, so I let it pass. Returns can be made within only 3 days. read more

my daughter and I have shopped here for years. Every experience has be beyond expectations from assortment to sales associates. They are amazing and helpful. I'm really surprised by negative comments. Never ever have we been disappointed. read more

Worst customer service. Woman that works here, I think is a manager, is very rude and ignorant! Had a question and was very bitchy. She then rushed us at the counter saying " well are you ready or not?!)" And then continued on talking to us in a very ignorant manner. You don't treat customers like that! Never smiled. Never said hi how are you. Never acted nice at all. You want customers to come back after being treated like that. I also tried something on in the dressing room where a couple employees stood there and talked. Never looked at me once. Never asked if I needed help. Nothing! read more

The clothes in this store are very unique and the prices are pretty good. The customer service stinks. By reading some of the other reviews, I'm not alone in this opinion. Very rude staff. I noticed they are niice to other customers and by what I can assess, are regulars. If you're not a regular customer they have cart blanche to be rude and unwelcoming. Change your attitudes ladies. It's unbecoming. read more

The clothing is really nice but the customer service is definitely terrible, you can walk in this store pass an employee and they don't even speak. I've seen coworker's have a whole conversation amongst themselves and simply ignore customers. When I first went to the Skokie store I thought this is a different experience then I was accustomed to at their other stores. But I was willing to be open minded because of the clothing. I also noticed it appears that they cater to thoses would are shopping with a mate, especially those who are trying on their clothes and walking out to show them. Have you considered that most husbands are happy to let their mates and wives buy whatever they like? Or there are single females well equipped to finance their own shopping sprees. The other stores have always asked did you want them to start a room for you but here that has happened only twice out of at least eight to ten times shopping at this location. I've carried a arm full of items pass numerous employees and wasn't offered any assistance. This isn't my first experience either. I have been to different Fox's stores I started in Oakbrook Il. then in Chicago on Halsted street before they closed, but so far I really enjoy my shopping experiences at the downtown store on Madison, they truly have fantastic customer service on top of a beautiful selection. I wouldn't recommend Skokie location if customer service is important to you. I wish I was able to give a negative star because this location definitely deserved it. read more

I think that you can find some gems but you really have to look. That's the only nice thing that I will say. Their return policy is riduclous and the sales people including the manager are rude. They have a 3 day return policy! Who has time to do that?! Besides when you bring something in to get something else, is that not considered an exchange? They reduced the item I was exchanging to the last sale price despite my having the receipt and told me that they don't take returns past three days. I think their return policy has little to be desired and they acted like they were doing me a favor by taking my exchange item for $20 less than I paid for it! I was exchanging it for something else!! You would think in this economy they would be working hard to keep customers coming. They will never have any of my business. Don't go there, it's not worth it. read more

I've been shopping at Fox's for many years. Eva was my salesperson who took care of me for all of those years as she was extremely pleasant. I followed them at their new downtown location which I was so disappointed with the location. They should have stayed in Lincoln park. Anyway, they must have changed buyers there because I rarely found anything. Now they have closed and I gave Skokie a try. I called today and asked about the return policy for an exchange and the lady with a thick accent chewed me out, tried hanging up on me and was one of the rudest people I have ever spoken to! Do not support this store. I have ordered online during Covid and supported but I'm done. Unbelievably rude. read more

You know the time when you try on a top or a dress that's a smidge too small and you need to do a little dance to wiggle out of it. Said dance may consist of holding your arms above your head and wiggling your body back and forth shimmying the dress over your head or bending over at the waist with the hopes that the garment will just fall off. Normally this occurs in the privacy of your own dressing room. Now imagine finding yourself in this peculiar situation in Fox's dressing room, which consists of a dozen or so 3x4 dressing alcoves in a large room WITH NO DOORS OR CURTAINS, and with the 4 or 5 sales associates congregated in the middle of the large room certainly watching you struggle in and out of clothes. I came here with my mom to help her find some dresses, with no intention of trying anything on myself. But to my delight there were some super cute Rachel Roy dresses at a ridiculous price that I just couldn't pass up. Had I known about this dressing room situation, I probably wouldn't have worn my bright blue, semi-see thru lacy bra or a pair of undies that have seen better days (clearly not coordinating undergarments). At one point, I was trying to take off a dress and put on another dress without totally stripping down and, I'm not kidding you, 3 sales associates were practically standing inside my tiny little alcove gushing over the dress that I was trying to wiggle down past my hips without taking my underwear with it. I also practically dislocated my shoulder trying to shimmy a dress off over my head. All with a captivated audience looking on... I mean - this is ridiculous. I'm not prude or embarrassed to be in my bra/underwear in front of other women, but it's totally unnecessary to have this set up. One curtain panel would do the trick and the customers would feel 100% more comfortable. Aside from the dressing room fiasco, I was pretty surprised with the inventory. It's a store I would have never considered shopping at before but they had some really good designers (David Meister, Ellie Tahari, Alice + Olive, Rachel Roy, etc.) at crazy low prices. (I'd say 3.5 stars) read more

The salespeople are rude and useless. They had these shirts on the mannequin's I wanted and they had no idea where it was on the racks. I understand not knowing where everything is located but they should at least know where the clothes are that are on the mannequin's (it's a show piece!). I was a salesperson years ago and we made sure we knew where things were located but then again this place is very crowded with racks after racks of clothing. There were several jewelry pieces I fell in love with so that was a plus. Other than that, expect to spend a lot of time here looking for that great buy. read more

I have been coming here on and off for years and have always felt the sales people were rude and catered only to their regular customers. Happy to say, yesterday I noticed many of the crabby sales ladies are gone and they finally wised up and put CURTAINS on the dressing rooms. WHAT!!! That said, this store has always been hit or miss for me. Think Loehmann's on a smaller scale. When you find something, it is a great find, but, most the time you walk out empty handed. read more

This one is huge but personally, I like the one in Lincoln Park better because the pieces they stock are more for women who are older. Also, they did not seem to have enough "designer" collections to choose from nor were the prices as great. lincoln Park definitely has a better selection. I'm guessing I walked in at a bad time? read more

I was excited about this place because my friend had told me about their Lincoln Park location and the fantastic designer deals she has enjoyed. I have to say, the clothing was disappointing. Nothing caught my eye. The had a decent selection of shoes- that was a plus. But, as another review mentioned, the quality is certainly suspect. I'll check out the Lincoln Park location when I'm in the neighborhood. Until then, I'll stick with TJ Maxx and Marshalll's when I want to go bargain hunting. read more

If I could give a store no stars, this would be it. Being a retail buyer and customer service consultant for over 20 years, this chain store took me by surprise. This store is an "off price" designer store. They claim to have all the latest designer fashions at 30-50% off of the original prices. Sure they have many designer brands, but the wares that they sell are the designers B-line. You will not find these same fashions in a high end department store...only similar patterns and fabrics. In truth, this is basically a Fashionbug type store. A real pig in lipstick. They aim for a quaint boutique feel by offering their clientle coffee and donuts...though none was to be had when we were there...just remnants of crumbs and an empty tray and unwashed coffee pot. Nasty, if you ask me. Store is tight and unkempt all around. Definitely not handicapped accessible, let alone child friendly. The aisles are tight. I believe that there is an unspoken rule in the industry regarding the space between racks. I think that anyone over a size 10 would be a bull in a China shop here...no way could anyone over a size 10 walk between the racks. Extremely rude staff. I believe that I am being kind when I say extremely rude. Incredibly unhelpful but quick to give every customer the evil stink eye. I was never once greeted, I had to find the cashier. I was told by the sour faced older woman to bring a "buggy" for my son in the future, she did not appreciate the fact that I had entered the store with the cart from Office Depot. Sorry. It's a strip mall. I was shopping. I'm not a bum that stole a grocery cart. For a moment I wanted to demand speaking to her manager about her rudeness, but I decided that since I never would shop here again, it wasn't worth my while, rude people like her will soon find their place in the unemployment line soon enough. I was pissed enough to use my Platinum American Express for payment to show the clerk that I wasn't just a bum. After she checked my id to make sure that I was who I said I was and that I wasn't using a stolen card, she tried to back track. Too late, the damage was already done. The worst part of this store other than the snooty staff is their ridiculous return policy. You have 3 days. Seriously. 3 days. Whoever heard of such a thing? Incredible bs if you ask me. Especially when you check out their store hours. *Note. I tried to exchange the item that I bought because I noticed that it was sewn incorrectly. I had guests over the weekend, so I had no other choice but to go exchange the item on the last possible day. Incredible. This store closes at 6pm on weekdays!! Whoever heard of such a thing and for a chain store? I showed up at 530pm and every light was off...misadvertising! Places like this should go to hell! read more

I've read most of these reviews and it appears these women have not been to the shop more than once or twice. I've been going for over 10 years and I did see the transformation since the remodel several years ago. I was so glad to see more jewelry, coats, shoes, boots and more accessories added. First, when I go seriously shopping for myself, I personally would not bring a child or stroller. I admit it would be difficult to move around with a stroller let alone a 'shopping cart'. Second, I rarely buy clothes as gifts because they have sizes that are cut for Europeans and Americans so sizes are not uniform for women as they are for men. Third, I would not dare to compare Fox's with Loehmann's, Marshall's, or TJ Maxx. I always find helpful assistants at Fox's and since I have been going for years, I know many by name and many times I do not actually have to shop the racks. I just ask the assistant what I'm looking for and they get me a variety to try on. You will never find any assistants at these other discount stores. Fourth, because they receive there shipments on a daily basis, it can be a hit or miss so I can come away with 12 great items or none sometimes. This holiday season I found fabulous jewelry for 3 on my list and I wish they didn't like their gifts so much, I would loved to have kept them for myself! Fox's is a designer outlet with discounted prices due to overstock of the same year's fashion. Many times I have found outfits literally at higher end stores for retail what I spent 30-40% lower and sometimes even more... My favorite salesladies are Wendy, Janet, & Mona. I have referred many clients to this store and I get complemented daily on my outfits. I have visited the Fox's on Halsted and it is extremely small and limited in styles. read more

Been to Fox's several times over the years and I have to agree that their sales staff is rude and uncaring. Neiman Marcus they ain't. Ladies, this is discount clothing! The store is confusing and if there is a reason for their stocking the store the way they do I wish they would tell the customer. I'm running over there sometime this week and hope that I have a better experience than I've had in the past. And their prices are not that great either unless you find something on sale. read more

Fox's is a place you really have to have patience for, they have a bit of everything. They try to cater to both the older more conservative crowd and the bright cheesy teeny bopper clothes. Some of the items you have to wonder who in the world would wear this stuff.. The staff isn't very helpful and the store itself is confusing. But if you have time and the will to peruse the racks, you are bound to find treasures. The first time I went i found a michael, by michael kors black sheath dress for $50 that I am still in love with. But i've gone back three or four times and found nothing. Some of their clothing items are overpriced for their quality... I do like the fact that they have an extensive shoe selection that is always changing. If it weren't for the shoes I wouldn't come back. The jewelry is overpriced and searching for clothing just takes way too much time and patience. read more