I want to give a huge thank you to Dorin and the team at Pacific Water & Fire Restoration!! I had a…read moreroof leak caused by my solar panels, and after calling multiple companies, no one wanted to touch it because of the panels. That's when I reached out to Pacific Water & Fire, and I'm so happy I did! They came the same day, inspected the damage, and had a team of technicians back that very same day to start repairs. Dorin treated my emergency, as his priority, which meant so much to me. The roof over my balcony had already rotted due to water damage and needed full replacement-- but thanks to their fast response and expert work, the roof held strong through all the recent Portland storms! Next thing he did was treating my fire damage after an electrical fire. During the winter, my furnace stopped working, and while we were waiting for the repair company, we had to rely on space heaters. Unfortunately, something went wrong, and one of the plugs caught fire. We immediately hired Pacific Water & Fire for the job, and although it's not done yet, we've already been told it will be completed this Thursday. The process has been quick, easy, and stress-free!! I'll definitely be keeping them on my speed dial if anything else happens. If you're looking for reliable, professional, and responsive restoration experts, I highly recommend this group!

Highly recommended. Professional, timely, good quality, and competitive pricing…read more We had a basement water leak after heavy rains. We scanned through Yelp and took a chance with J&R NW Construction based on recent positive reviews. Julio immediately picked up our phone call and was at our place in 30 minutes. After an assessment, he followed up with a contract and got his team scheduled for later in the day. The crew did a quality job. J&R is going into our contacts list for future home improvement/repair projects!

We first contacted J&R NW Construction for an estimate while we were looking for contractors to…read moreassist us with several of our home renovation projects. We had three different major projects to get bids upon and Julio was one of the several construction company representatives who responded to our calls. He was on time for our in home meeting and impressed us with his attention to detail while considering the work and materials needed to complete the jobs. Julio was able to give us a comprehensive bid on each of the projects (flooring, siding and construction of an external awning/sun shade) detailing a prospective time schedule if we chose to hire his company. He was also able to offer us a discount if we decided to hire his company to complete all of the projects. This made good sense to us as it would save confusion in resources like dumpsters, vehicle parking, porta potties, ETC if we had different entities working at the same time. The work contract was easy to understand and there were no surprises throughout the whole process. Julio also provided all the necessary legal documents to show he had proper licensing and insurance for his company and workers. All the individual workers who Julio sent to our home were professional, courteous and efficient. The building supplies were ordered properly and we were promptly notified about the impending deliveries The demolition and removal of our old poor quality siding was done quickly and skillfully and at the end of every workday, the workers cleaned every bit of scrap and all the sharp nails and pieces of wood that would have been a hazard to us and out pets. The siding crew that wrapped our stripped house was great and the crew that cut and attached the Hardie board siding was amazing in their skillful technique. The painters did an excellent job and got everything right, down to the smallest of details. The awning project was initially not what my wife expected but Julio quickly understood and directed his crew to make the necessary improvements getting it just right. The same work ethic and and attention to detail was applied to the removal of our old, worn-out and stinky downstairs carpeting. After stripping the floors bare, the cement was leveled and prepped for the tile we had chosen from the business that Julio had recommended. The relatively big area was tiled, sealed and new baseboard was attached. During the entire renovation project, Julio was in constant contact with us and he was onsite at least once if not several times a day while the workers were present. The payment plan was clear and simple with no unexpected surprises at the end. I would highly recommend J&R NW Construction for anyone considering a construction or renovation project in the Portland area and would definitely hire the company again for any future projects.

We had a water leak in the subfloor of our kitchen which resulted in us needing a restoration…read morecompany. Kyle and his team were professional, friendly and efficient with their service. But who really shines is Sierra in accounting. She went the extra mile trying to negotiate with our insurance company. She was patient and resilient and a pleasure to work with. We really appreciate all the hard work that this company did not only to help us resolve the issue in our home but also with negotiating with our insurance company to make sure that they got paid.

Pray that your insurance company does not deny your claim, because their prices are way out of…read moreline. I was able to get a complete French drain solution for less than what they billed insurance for just mitigation (a one time pump-out of a 10'x10' area). Then prepare for the accounting group to hassle you daily for payments that are not yet due (see other reviews). Do what you want, but consider yourself warned.

After three weeks of terrible service, or lack of service, I emailed them. Below is my email and…read moreunder that is their response. Hi Madelyn, Your company came out to tear out some damaged flooring and drywall on August 7 and I have been left in the dark since. August 7: Estimate emailed to me by Dennis. I emailed back the SKU and photo of desired replacement linoleum. Have not heard back from him that he has received it or the status of my claim to this point. August 13: I emailed Dennis because I still didn't hear back if he received my email and he has never contacted me after sending me the estimate. August 14: I called to check up with what was going on. I left a voicemail. August 16: I called and talked to Jennifer. She said she would talk to Dennis and get back to me. She called me later that day to let me know she talked to Dennis and he apologized profusely for not getting back to me. According to her, he said drywall has been all booked up and that is what they are waiting for. She said if I knew someone who does drywall, maybe they could do that part of the job for your company so then ServPro could come in and do the floor. She said someone would call me on Monday, August 19, with an update, but that call never came. August 27: I called to find out what is going on with the drywall crew and to find out if there was an update as to when the work would get done. I was told all of the project managers were out of office, but someone would call me back that day. She said not to expect a call in 30 minutes because that wasn't feasible since they were all out on jobs. NEVER got a call. The last time I needed ServPro's services, the communication and work done were great. I'm really disappointed as I had expected the same quality of service I received last time. Here was their response: I apologize for the late reply, I was in an all-day meeting. I was able to speak to Dennis about your claim and it sounds like the re-build side is about 5 weeks out in being able to start the process. I apologize about no one getting back to you, but if you have another company that can help with your repairs we would recommend them using them due to how far out we are. Again, I apologize.

They started okay the first week, after that they started having no shows, would not return phone…read morecalls, left our home torn apart through the holiday and no hot water for two months. Worker won't answer or return calls. Try to call management and they conveniently just step into a meeting every time I call and never call back. Worst service ever!

We were highly impressed with the work USA Restoration did with our home being restored after…read moreflooding in our house. Each crew for each phase of the project did an amazing job on restoring our home. Ion and Arthur did the finish work and were meticulous in their work. David ran the project and steered us through the insurance process and scheduling of the work. We highly recommend USA Restoration for you restoration needs, if we could give 6 stars we would. Bruce and Linda Ryderwood WA

Our special needs son decided to turn on our bidet in the bathroom on Easter morning. We got an…read moreEaster surprise of a flooded master bathroom right smack in the middle of the holiday. We called USA Water Restoration and Elijah's team took over. They were there starting to dry out the "dirty water" and put everything in motion to get our insurance involved. They guided us with perfection as we were able to navigate that crazy process with almost no hiccups. So many of my friends have had multiple insurance problems in these circumstances. The end product was amazing. We went from an outdated bathroom to this- it's like living in a spa now! 5 stars recommendation with zero zero reservations. You'll feel like your brother has moved in to take over and help.

If it was not for David at Blue Star my 50-year-old home in the West Hills might have become a…read moretoboggan by now. Several years ago he rebuilt and greatly upgraded the foundation of my home on stilts. This year it was apparent that my front deck was badly rotted and sagging. When David showed me the extent of the dry-rot damage from old repairs, I was concerned that it might be unrepairable, but in a week of 11 hour days he was able to repair and strengthen the deck and add a new foundation to last another 50 years. A job well-done, and I'd recommend him to anyone - he's a real pro at his specialty.

David and his crew at Blue Star Construction completed an extensive exterior remodel on our 1912…read morehouse in the Mt. Tabor, SE Portland area in the fall of 2017, and we are very happy with the results! The full scope included a completely new roof, new siding, paint and sidewalk repair. We experienced attention to detail and a customer service practice which made us feel like our satisfaction was of utmost importance. David even threw in a few little extras, which we appreciate. I will definitely contact David again for future projects, as well as recommend him to friends and family in search of construction referrals.

Mitigation of a roof leak after rain/wind storm…read more I woke up the day before my flight to visit family for the holidays and found a puddle on my living room floor. It turned out to be a leak that soaked two walls, and I had to find help fast. Oregon Restoration replied to me immediately while other companies took hours to respond. Their friendly office staff calmly walked me through what to expect in the process and sent help that day. Danny arrived right on time and was friendly, professional, and thorough. He let me look at his instruments as he assessed the extent of the damage, shared pictures with me, explained what they would do and helped me understand next steps. After that as I was traveling, he kept in contact with me to make sure I knew what was happening at home. He also worked with my roommates to help them understand what was happening and arrange work visits. Every person on his team was respectful and helpful, and they checked the progress of the drying process regularly. Danny worked with my insurance adjuster to make sure everything went forward smoothly. I found the team helpful, responsive, and diligent, and I've contracted with Oregon Restoration for the repair portion of this journey as well. Thanks so much Danny! This would have been a nightmare without you.

I had water damage and my insurance company referred me to Oregon Restoration. They handled all the…read moredetails for mitigation and repairs with the insurance company directly so I didn't have to get in the weeds of the fine details. I'm still working through the final stages of repairs but overall responsiveness to me and insurance reps is excellent. Quality of repairs is on point (thus far), and flexibility of scheduling around existing work and family commitments is great. Special thanks to Nick Hook, Alicia Copeland and David Nevill for getting things handled immediately. Greatly appreciated :-)

The company owner promptly replied to my service request for mold remediation. They are a…read moreprofessional company that deals with a lot of mold issues. He explained their services in detail. They are not cheap, but they are very detailed, high quality, and warranty their work unlike some other companies. If was not balancing 3 parts in 1 project on a fixed budget, I would have immediately scheduled them!!

From the owner: Since 2008, Linnton Restoration has been Portland's premier damage restoration company, setting…read moreindustry standards in water damage repair, fire restoration, and mold remediation. From humble beginnings as a family-operated business, we've grown into a full-service restoration enterprise serving the greater Portland metropolitan area with 24/7 emergency response capabilities and state-of-the-art equipment. "Our commitment to excellence isn't just about fixing properties; it's about restoring peace of mind to our community members during their most challenging times," says Leta, Linnton Restoration's founder and CEO. This dedication to customer care, combined with our IICRC-certified technicians and cutting-edge restoration techniques, has earned us recognition as Portland's most trusted restoration service provider. Looking ahead, Linnton Restoration continues to expand its service offerings while maintaining its core values of rapid response, technical excellence, and customer satisfaction. Our recent investments in advanced moisture detection technology and eco-friendly cleaning solutions demonstrate our commitment to combining traditional craftsmanship with modern innovation, ensuring we remain at the forefront of the restoration industry in the Pacific Northwest.

Deacon and Chase did a fantastic job with my project. They were very helpful with answering…read morequestions, thorough with ensuring the job was done correctly, and were very professional.

I would 10/10 recommend ServPlus. Deacon and Chase were so professional, friendly, and responsive…read more-- these guys truly go above & beyond to make stressful situations so much easier and more manageable.

Eric and his team just finished their second job at our house over the last couple years. Happy…read morewith a job well done!

I spoke with several different roofing companies before I chose Tony's Roofing. Erick came out and…read moreefficiently came up with a bid and explained what needed to be done and all of the different options. I did not feel pressured to make a decision quickly . Marco and his crew came out and worked incredibly hard over two, long days and got the job done. They covered plants with tarps and cleaned everything up. There was a mistake but Erick and Marco responded quickly even though they were contacted at 5 pm on Friday afternoon (when the problem was discovered). I really appreciated that if I had a question, they both responded in a timely manner. I have worked with many contractors over the 35 years that I have owned my home and I was very impressed with this company's work and responsiveness to their clients.