We've contracted with Novalis twice: first in 2022 to fully strip and intall new shingles over our…read moreentire roof, and jusy recently to prep our large exterior chimney perimeter for the mason to install a full stone veneer. This company is entirely pleasant to work with, deeply knowlegeable, and meticulous throughout every step. We couldn't be more pleased with Novalis, and recommend them fully. This is the company to use if you really want the work done properly.

I called Novalis to replace the EPDM on the roof of a house we were planning to buy. Things started…read morewell with the owner Jonathan being very helpful during our home buying process and providing an estimate for the work needed, which we used to negotiate a credit from the seller. Once the deal went through, we heard from multiple people that Novalis was the best, so despite their higher price we decided to go with them. We had a beam with some deflection and an old ceiling/roof made of 4" wood wool. The span between the beams was larger than normal since the house was built in the 50s. Jonathan did not see this as an issue. On the day his team was ready to start, Jonathan's father, John (who used to own the company) also showed up to supervise the project. He was uncomfortable starting the project after seeing the deflection in the beam and the span between them. He spoke with his son Jonathan who continued to say it was fine. John pulled me aside and told me I should pause the project until I had a structural engineer come out. I'm really thankful for John's honesty. After taking his advice, the plans for the project changed to include ripping off the entire roof, replacing the sagging beam, adding tongue-and-groove planks for decking, two layers of polyiso insulation, and a new layer of EPDM. John continued to supervise the project and was great to work with. He answered all of my questions and was patient in talking me through the process. The job was done quickly, and the end result looked great. Coming out of winter and into the rainy season, I cleared debris from the drains. Not long after, I heard water pouring off the corner of the roof and hitting the metal downspout. I went up to clear the debris again. This became a frequent routine, as I kept hearing water come over the roof corner. I called Jonathan to come out to discuss the drain, as well as a large wrinkle near the front of the roof that had apparently been there but was now more noticeable after debris had been continuously sitting without proper drainage. I showed him pictures of other flat roof drains being set lower into the roof to allow more water to drain and prevent them from getting clogged so quickly. Jonathan did not see a problem and said any fix to the drain would involve cutting into the membrane, which I should carefully consider. We discussed other alternatives and he said he would get back to me after discussing them with his team. A month went by without Jonathan reaching out. I called Novalis to speak with him and left a message with the front desk. A week went by without a return call. I then contacted the EPDM manufacturer, Johns Manville, and one of their specialists pointed me to a PDF showing a proper drain installation on a low-slope roof. The diagram showed, and the specialist confirmed, that the drain should have been set lower into the roof. I called Novalis two more times to discuss this and what a reasonable solution would be but they never returned my calls. I spoke with two other roofers and showed them pictures to get their opinion on how serious the issue was. They both agreed that the drain was not installed properly but also said that fixing it by cutting into the EPDM could potentially cause more problems. It's a shame that things ended this way since Novalis had my trust and confidence in the beginning. I had a lot of respect for Jonathan's father and even though he was supervising the project, mistakes happen. How you handle those mistakes really says a lot about your character. Jonathan and I could have worked this out. If he had simply stood by his work and offered an extended warranty, it would have gone a long way. Even now with our ten-year warranty, I have no idea if he would honor it. It's clear that whatever reputation Novalis had was built by his father, John.

Great experience replacing my roof. Reasonable cost, professional service, quality install, and…read moreclean-up. Nothing but great things to say about Joe and his crew. Highly recommended!

Love this company. Arrived on time and were very efficient and polite. We have an older house and…read morethey made sure to be careful on delicate areas. They also pressure washed our patio pavers and had them looking brand new. I highly recommend

Quality Surface provided exceptional service with cleaning our gutters and were very prompt and…read moreresponsive with scheduling an appointment. I highly recommend this company.

Kevin and his crew came to our home 2 years ago to power wash our house, deck, pool deck and…read morepavers. They also re-sanded the pavers. Every area looked sparkling new and more than ready for our daughter's backyard bridal shower. Last week, Kevin and his crew did their excellent work at my son's house. He and his wife just had their first baby. They were thrilled that their home and pavers looked so sparkling when visitors arrived to meet Ellie!

Shack Shine Jersey Central was efficient. We are extremely satisfied with the results.read more

We are extremely impressed with the work Victor and his team did. We hired them to repair and paint…read morethe outside of our home - he was fairly priced and the outcome was even better than expected. Every detail was accounted for and completed in a timely manner. Victor was always responsive & professional - his suggestions along the way definitely helped make the process as smooth as could be. We are already planning to have them back for additional projects. Thanks again!

Update - I have used I DO Windows 2 more times since my initial review and their service has not…read morechanged. They did a wonderful job cleaning the windows of my home again. Fantastic company. I started using I Do Windows for my window cleaning after numerous bad experiences with other window cleaners in the area. It is a family run business and the owners are on every job. They are very careful in my home, use all natural products, they show up when scheduled and I've never had any kind of billing issues with them. The windows have always looked beautiful when they are finished. I have nothing negative to say. I've used them over 7 times now and the quality of their work is excellent each and every time. I Do Windows is a great window cleaning business.

Excellant results- got film off my windows that has been there forever! Great service! Reasonable…read moreprice.

Jonathan was on time and very polite. He quickly assessed all 5 things that we needed fixed and put…read morein the hard work to get them all fixed and fixed right. We were VERY pleased with the results.

When I called, I explained what needed to be done and was given an accurate quote. The technician…read moreJoesph H was very professional and explained everything he was doing throughout the process. The worked that was done and the quality was great. I recommend them to help with small jobs.

Great and responsive roofing company and owner, for long term and emergencies. Used for more than…read more20 years!

Good guy and honest work and price. Did some gutter work for me and was easy to work with and came…read morewhen their said. Took them no time. Will hire again.