I feel responsible to let others know what I went through…read more When I came to collect my car after Dan told me it wouldn't start he then called me the next day saying he got it going again. Not to mention he replaced my battery without telling me or having any open communication. I had to go to his store because he was avoiding me. When I come in to pay he starts talking a lot, yapping about nonsense distracting me so I would not have time to actually understand the paper i was signing and the amount of money I was paying him for returning my car in worse shape than it was. He charged me $350.00. I will never be going to that shop again, and I am leaving it with a bad taste in my mouth. I was recommended to Dan from a collision service while I was calling around to find someone to fix a broken wheel bearing. He got me in within a day before the holiday and repaired it for a minimal charge. I came back when my car was having trouble accelerating a couple months later. I own an old hybrid vehicle. I dropped it off at 10am. Dan told me he set my car to idle for 20 minutes. after letting it sit at his shop all day. he ended up draining the battery and it died. He ends up buying a new battery and installing it. I have not had any communication with him at all up to that point. I had actually called twice and was sent to voicemail. I then called on my partners phone and it went straight to voicemail as if the phone was off. I show back up at 5pm after trying to get in touch. He tells me he killed my battery and a new one is on the way. It will be ready in an hour. We come back in an hour and they're sitting in my car. Dan tells me that my car is dead and will not start. He allowed me to leave it over night. I ask him for a written invoice of what he exactly did. He proceeded to get upset with me before agreeing to get the invoice to me the next day (after trying to lie and downplay the negligence he had with my car). I got a call back at 9:38 the next morning saying oh we got your car running. It turns out there is a reset switch on the car and he did some research, figured it out and started my car. Dan did not take me seriously, he did not have me agree to any work done before he did it and he charged me a hefty amount. I am upset that I paid what i did. I knew more about my car than he did.

I had my exhaust done on my 1970 Chevy C10 SW. Dan was very professional, he had excellent customer…read moreservice. His experience on working on classic vehicles was second to none. I would recommend to and classic vehicle owner to use his services. My names Scott and that's my review.

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

Do not take any of your vehicles to this auto shop..They are liars and thieves..NORTHSIDE AUTO…read moreREPAIR tried to tell me that my pickup truck needed an oil pump costing in repairs of about $13,000.The actual problem was a simple fuel delivery issue and sensor to the fuel system..The cost for the repar was less than $800.00 for pa and labor.

This review is to comment on the customer service that I received from Northside Auto repair. I am…read morenot able to comment on the quality of work they perform as I was not able to get that far to have any work done. On March 26 I went to Northside in person to make an appointment to have my car serviced. I gave them a list of what needed to be done which was only standard recommended routine maintenance. I was told to bring my car in by 7:30 AM March 28th and to plan on two to two and a half hours to perform the work. Got my car there at 7:30. At 12:00 I had not received any information on the status of the service being done. I gave them a call and all I got was a recording. Left a message and waited till 1:00 for return call. I called again and got no answer, left another message. At 2:30 a friend took me up to check on what was going on. I went into the office and the guy I had been dealing with (wish I had gotten his name), was sitting there eating his lunch. He told me that he had gotten my messages and was going to get back to me when he was through eating. Apologized for my car not being taken care of yet but they were ready to get in shortly. At 3:10 we drove by again and my car was still sitting outside. Went in and got another apology and said they are going get in now. Told him not to bother as I was taking my car. Then he had the nerve to ask me if Monday would work for me. You can imagine what my response was. Will never be able to review the quality of work they perform.

I may not like dealing with this particular Meineke, but the employees have always done good work…read more and nothing has ever been stolen from my car.

The Meineke in San Pedro is awfu. their slow and they never do w they say they're going to do but…read morethey'll hit with a huge bill and not even fix your car and whatever you do don't work with Bill. But recen I worked with Carlos on what was supposed to be warranty work. I told him not to do anything that wasn't covered by the warranty so he never got authorization and hit me with a 536 bill for reprogramming and it was only 1 hour of labor. if you have to go to this Meineke make sure you work with Martin cause I've never had a problem with him

Martin Quintana was our service advisor when we picked up our RAV4. He was very congenial,…read moreprofessional, and helpful. We appreciated the service that he provided to us after a repair. Wolfgang Oeste

THE VERY WORST Toyota repair in The US. I was smart enough -- based on past experiences -- not to…read morefall for their latest ripoff. And then when I complained, they called me a liar. smh There are much better repair shops in ABQ. Unfortunately, not enough.

The timing of the service was quick which is fabulous, especially since I needed it twice in one…read moreafternoon. The efforts put forth by the technicians was superior. They were polite, professional and showed patience with all my questions. I highly recommend them.

My car was sent here for repairs by insurance. Everyone was friendly and patient. Took the time…read moreto explain process, timelines and expectations. Always texted with updates. My concerns were heard and addressed. Jonathan was my point of contact and a pleasure to work with. I hope to never need their services in the future but highly recommend!

Excellent repair to our Jeep Wagoneer! Cost was reasonable, they completed job fast and courteous!read more