I feel responsible to let others know what I went through…read more When I came to collect my car after Dan told me it wouldn't start he then called me the next day saying he got it going again. Not to mention he replaced my battery without telling me or having any open communication. I had to go to his store because he was avoiding me. When I come in to pay he starts talking a lot, yapping about nonsense distracting me so I would not have time to actually understand the paper i was signing and the amount of money I was paying him for returning my car in worse shape than it was. He charged me $350.00. I will never be going to that shop again, and I am leaving it with a bad taste in my mouth. I was recommended to Dan from a collision service while I was calling around to find someone to fix a broken wheel bearing. He got me in within a day before the holiday and repaired it for a minimal charge. I came back when my car was having trouble accelerating a couple months later. I own an old hybrid vehicle. I dropped it off at 10am. Dan told me he set my car to idle for 20 minutes. after letting it sit at his shop all day. he ended up draining the battery and it died. He ends up buying a new battery and installing it. I have not had any communication with him at all up to that point. I had actually called twice and was sent to voicemail. I then called on my partners phone and it went straight to voicemail as if the phone was off. I show back up at 5pm after trying to get in touch. He tells me he killed my battery and a new one is on the way. It will be ready in an hour. We come back in an hour and they're sitting in my car. Dan tells me that my car is dead and will not start. He allowed me to leave it over night. I ask him for a written invoice of what he exactly did. He proceeded to get upset with me before agreeing to get the invoice to me the next day (after trying to lie and downplay the negligence he had with my car). I got a call back at 9:38 the next morning saying oh we got your car running. It turns out there is a reset switch on the car and he did some research, figured it out and started my car. Dan did not take me seriously, he did not have me agree to any work done before he did it and he charged me a hefty amount. I am upset that I paid what i did. I knew more about my car than he did.

I had my exhaust done on my 1970 Chevy C10 SW. Dan was very professional, he had excellent customer…read moreservice. His experience on working on classic vehicles was second to none. I would recommend to and classic vehicle owner to use his services. My names Scott and that's my review.

************** A…read morereally poor experience ... that's as clear, direct and honest as I can be. A shop with 13 reviews, and 15 disallowed reviews by the Yelp team is an indication certain reviews don't meet the Yelp standard. Read the disallowed reviews and you'll find often fictional reviews by supposed reviewers who have "1" total review (and they'll be reviews about how wonderful XYZ business is, like Silver Star Auto Haus) My experience started with three phone calls and two emails over 1.5 hours - because the phone message says "your party is BUSY, Please call back" Not a good sign, and the first indication of an arrogant culture at the business. Then the quote for Brakes and an oil change on our 2020 MB 450 GLS + our MB Airstream Sprinter Van 3500 Dual Wheel. Both quotes were within 10% of the ABQ MB dealer and you know what, when I'm in the middle of Texas or Kansas, the MB dealer will help me re-fix or deal with a repair problem from one of their shops. Not a chance if I do business with SilverStar Auto Haus. 10% price difference means nothing to me especially when considering it's not really 10% when you look at "shop supplies charge" or phony penalty which they call "credit card convenience charge" ... what an insult to any customer's intelligence. CREDIT CARD PENALTY FEE - 4% This shop prefers cash - don't we all SilverStar, wouldn't we all like to receive our wages in CASH. So Silver Star will Penalize you, if you dare utilize an acceptable payment method like, ohhh say maybe a credit card ... 4% ... Yes, that's right 4% ... so I get to pay $136 sales tax and a $72 penalty to SS Auto Haus for using my credit card. The 10% they supposedly saved me here, just turned into a measly 6% ... and you know what? I'd rather have Mercedes corporate stick behind me for warranty anyplace in North America. I'd rather have a Mercedes Service history than a Silver Star Auto Haus Albuquerque service history at resale. I'd rather have Genuine Mercedes Parts used in my MB vehicles than Auto Zone "on-sale" parts. And most of all - I'd rather do business with a reputable shop / organization and honest reputable people rather than pretenders who in the "fine print" are Gouging" their clients with a 4% Penalty the shop benefits from. Sure you got a shiny epoxy floor which looks professional, but it's obvious they you run their business with questionable business practices. An auto shop requires a mutually trusting relationship between the business and consumer. To me, this shop doesn't come close to meeting the minimum bar. Summary: RATES are fairly close to the Mercedes dealer pricing ... and not that great, yelp reviews/online reviews which may or may not be legitimate... A 4% penalty, utilizing a credit card (because they want cash... Don't we all?)... And parts, which may not always be genuine Mercedes parts. No service network to help you out if you're on an extended trip. I found the ABQ Mercedes dealer willing to be competitive with their pricing, offering additional discounts if you ask... And was referred by ABQ MB to their " service specials" online, which further reduce oil change and repair costs. I'm not necessarily saying you should do business with the ABQ Mercedes dealer, but what I am saying is there are lotta reasons "not to" do business with the shop.

I finally found a place where the service is truly impeccable! I highly recommend this shop. They…read moreare very thorough and provide detailed inspection reports with pictures, which I found incredibly helpful. The staff is exceptionally friendly, shop is VERY clean! Their pricing is reasonable and worth every penny. They managed to correct the mess caused by a previous shop (see my earlier reviews), and I couldn't be more impressed. This is now the ONLY place I will trust to have a Mercedes mechanic work on my vehicle. Thank you for the honest work done!

Do not take any of your vehicles to this auto shop..They are liars and thieves..NORTHSIDE AUTO…read moreREPAIR tried to tell me that my pickup truck needed an oil pump costing in repairs of about $13,000.The actual problem was a simple fuel delivery issue and sensor to the fuel system..The cost for the repar was less than $800.00 for pa and labor.

This review is to comment on the customer service that I received from Northside Auto repair. I am…read morenot able to comment on the quality of work they perform as I was not able to get that far to have any work done. On March 26 I went to Northside in person to make an appointment to have my car serviced. I gave them a list of what needed to be done which was only standard recommended routine maintenance. I was told to bring my car in by 7:30 AM March 28th and to plan on two to two and a half hours to perform the work. Got my car there at 7:30. At 12:00 I had not received any information on the status of the service being done. I gave them a call and all I got was a recording. Left a message and waited till 1:00 for return call. I called again and got no answer, left another message. At 2:30 a friend took me up to check on what was going on. I went into the office and the guy I had been dealing with (wish I had gotten his name), was sitting there eating his lunch. He told me that he had gotten my messages and was going to get back to me when he was through eating. Apologized for my car not being taken care of yet but they were ready to get in shortly. At 3:10 we drove by again and my car was still sitting outside. Went in and got another apology and said they are going get in now. Told him not to bother as I was taking my car. Then he had the nerve to ask me if Monday would work for me. You can imagine what my response was. Will never be able to review the quality of work they perform.

I was traveling from Arizona to Colorado to see my grandson. I had a rental car and had a tire blow…read moreout not far from Carlos's and Martin's Meineke Car Care Center. I went in and talk with Carlos and he immediately got me a new tire and had it mounted and balanced and I was back on the road in less than an hour. Carlos was very fair and gave me a great price and got me in right away on short notice. I couldn't believe how fast this was done. Carlos customer service was outstanding and it truly felt as I was a priority. If you want a honest garage and know you are getting a great price you have to go see Carlos. Thank you for truly helping in a bad time. Rod Ramirez

Before I start the bad stuff, I want to say that I've never known Meineke on San Pedro to be…read moredishonest in any way. And my car has always been repaired very well. However, I'm never going back because I'm so tired of dealing with every employee's mental and emotional issues. Just know -- if you're a woman -- primarily an older woman -- never go here. I suggest Advantage Automotive. Great car repair. No 'issues'. smh

Martin Quintana was our service advisor when we picked up our RAV4. He was very congenial,…read moreprofessional, and helpful. We appreciated the service that he provided to us after a repair. Wolfgang Oeste

I love my 4Runner truck! It has 231,000 miles and runs well, no issues. My antique Toyota needed a…read moresun visor. I called to confirm that I was ordering the correct part (sunvisor). The guy who answered the phone was very helpful, he assured me with my VIN# all should be good. I ordered part online, so now the wait begins for my replacement. Yes, indeed I would purchase from any Toyota dealer again and again. All my service works is done by a trusted mechanic that knows his stuff. So I've never had to take my car to a dealer for mechanical issues but a few times in 24yrs. Want your car to last, buy quality and find a good mechanic once the manufactory warranty runs out. Thank you for great phone customer service! Update: received Sep 25th, visor fits perfect, no issues. I would order from them again in the near future.

The timing of the service was quick which is fabulous, especially since I needed it twice in one…read moreafternoon. The efforts put forth by the technicians was superior. They were polite, professional and showed patience with all my questions. I highly recommend them.

Excellent repair to our Jeep Wagoneer! Cost was reasonable, they completed job fast and courteous!read more

I had Hallie as my contact for the repair of my car. She didn't return calls and caused frecuent…read moredelays in the repair of my car by not contacting the State Farm to get approvals for repairs. My car was in the shop for almost 4 mths. In October I was told my car was ready. I could even shift the car into reverse and the front door swung open. For quite awhile they refused to move forward with repairs on a 2019 Toyota rav with under 60k claiming the damage was possibly caused by me and not the accident. I agreed that if that was the case I'd pay for the damage (sure that wasn't the case). Eventually it was taken to American Toyota where they said it needed another cable to the gears. Then Car Crafters, American Toyota all fought about who would pay for the new cable to be replaced a second time. I was also included in the mix of paying for the 2 cable. Thankfully American Toyota agreed to pay for it. Then it was back at car Crafters where they again they were in no hurry to get it back to me. The battery was dead and it needed to be cleaned. Finally the owner from Montgomery Car Crafters told Hallie to get my car back to me by 5pm. Hallie was very rude and sarcastic on the phone. It was a terrible experience

I dont normally leave reviews unless the service was bad or great. Toyomasters was awesome service!…read moreThe only reason I am giving them 4 stars and not 5 is I had to wait 2 months to get an opening with them. Besides that they were able to correct a problem that the dealerships did not fix properly with my brakes. I definitely recommend toyomasters!!

I've been to this shop a few times and appreciate Chris' honesty and candidness. Told me about the…read moreissues, what could be done but may be necessary, what needs to be addressed sooner than later. It takes a little bit to get in the shop - they stay busy - but know that your Toyota would be taken care of.