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Fowler Buick GMC

2.8 (5 reviews)
Closed 7:00 am - 5:30 pm

Services - Fowler Buick GMC

Auto maintenance

Auto repairs

Routine automotive maintenance

Fowler Buick GMC Photos

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Firestone Complete Auto Care

Firestone Complete Auto Care

(7 reviews)

I had an appointment and dropped my car off at 11:30 AM. Joe came outside with me to look at it, so…read morethere was no confusion that the car had arrived. Hours passed with no update, so I called at 2:40 and was told they didn't realize it was outside and were just now going to start on it. They said the inspection would take 45 minutes, but I had to call them to get the quote. I was told it needed brakes, approved the work immediately, and still heard nothing. I called again at 4:20, and Joe said, "Working on it, bud, just gotta keep answering phone calls." That response was rude and dismissive. I came back at 5:30 -- 30 minutes before closing -- and only then did they finally call me for the first time. While I waited, I watched the staff vaping outside, clearly not in any rush. I didn't leave until after they closed at 6 and ended up paying over $800. Not to mention: my car didn't have a pull before, and now it does. So not only did I deal with poor communication, rude service, and wasted time -- my car drives worse than when I brought it in. Extremely disappointed. Would not recommend.

I went in to have coolant added to my a/c. Was told that it would cost $302, and I said okay, as…read morelong as it works. My vehicle is old, so it could be anything, but it had been cooling some, so I was hopeful all it needed was a boost. I waited 3 hours for them to tell me my a/c was gone and it would cost $1900 to get it fixed. I said I had better wait on that. They said that I owed them $302! I was shocked. I said you're going to charge me $302 and my vehicle is exactly the same as when I brought it in? So they gave me a $20 discount. I paid and left. No need to create a scene in the store. But I hate being ripped off. I'm 70, so I have been numerous times, but this was just a little too blatant! I never complain, not even in a restaurant, but this is a problem across our society today, and it needs to stop! All I want is my money back.

Fowler Buick GMC - tires - Updated May 2026

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