Five stars all the way for Patterson Honda. From start to finish, everybody we dealt with was…read morepersonable and easy to work with. Kay Juperatum, the sales manager, took the time to sit and chat with us, then worked the numbers and did some real magic to get us to the right price. Our salesperson Bryan Sanchez was fabulous, just a genuinely great guy who made the whole experience easy and comfortable. Brad Ferris in finance made signing the contract quick and painless, one of the smoothest signings we have ever been through. What really sold me was what happened after the sale. We took home a Ridgeline demo and had a short list of things that needed attention, and they took care of every one of them and then some. The truck came back looking like new. They kept us in a loaner the entire time, never made us feel like an inconvenience, and made sure we felt well taken care of the whole way through. If they keep working this kind of magic, Patterson Honda will definitely have my business again.

Well, I will start off by saying what a difference a year makes! My mom wanted to trade her car for…read morea new one and thanks to the manager working out the numbers and Dinh's expertise, she was able to drive the car she wanted off the lot. Also a big thank you to Chace the finance manager!

I've been dreading buying a car for years. The idea of been bullied all day long, shuffled around…read moreto different departments like a ping pong ball to eventually end up furiously signing page after page of documents full of legal jargon without bothering to read the fine print or caring, because I just want to get the hell out of there! I dreaded it so much that by the time my trusty Tahoe limped into the dealership, it simply collapsed like a marathon runner after crossing the finish line and whispered, "it's time, Lisa. I can see the light... Let me go for god's sake!" I was nervous, hesitant and not looking forward to the day, but I had done my homework and was ready for battle. I knew what vehicle I wanted, was already approved for financing, wrangled up a down payment to show them I was serious and alerted the sales manager I was coming. I had even brought my father with me. A no-nonsense retired Naval Officer. As soon as I entered the Mercedes showroom, an Angel named Elizabeth Speers, welcomed us into her office. She took my hand and gently guided me throughout the process. I kept waiting for something to dampen my day; an evil Mercedes associate to pop out and ruin this pleasant experience, but IT NEVER HAPPENED! I stated my case to Elizabeth. She handed me and my father the keys to the Mercedes and told us to go test drive it, while she tried to meet my requests. When we returned a short time later she was ready to do business. Thirty minutes later I was on my way to lunch while the paperwork was being prepared. I next found myself in the finance department. I thought, "this is it. This is going to suck." I was wrong. We signed paperwork with movie star gorgeous and very dapper, Jabin Smythe. I signed paperwork and we shared Seinfeld anecdotes and cracked up. It was quick and painless and the icing on the cake was a lower interest rate compared to what I managed with my bank. I finished my day with my new friend, Elizabeth Speers, whom took the time to show me what all of the buttons and dials did in my beautiful new Mercedes-Benz. That's when I meet Todd, the Mercedes guru, whom made me feel confident that he'd have my back when issues arise in the future. Look, I did my homework prior to setting foot in the dealership. I could've gone to OKC, Tulsa, Dallas, but the biggest lure for me is the service they provide after the sale. Whenever I need maintenance, an associate will drive to my home, pick up my car, provide me with a loaner and deliver my serviced vehicle back to my home. I don't even live in the same state! Patterson has almost every brand of vehicle you could ever want. It's like a Disney World for car buyers. Do your homework, put some comfortable shoes on and head to Patterson for your next vehicle purchase. And if you see Elizabeth, tell her the Naval Captain and Lisa sent ya!

I had a signed deal sheet for a used car and they then said they couldn't sell me the car at the…read moreagreed price and I had to pay more. I bought and paid for an extended warranty on the car and a month later they said they wouldn't give it to me. Twice the sales manager said her would take the problem up to management and I never hear back. Have others had similar problems? We may have a class action against this dealer. I also reported this to the Texas Attorney General's Office.

These guys are awesome honest people. my family has bought many vehicles from them never any issues…read moreof any kind. Jimmie is a real good guy and will do you right I highly recommend them.

Do not get a vehicle thru this dealership very high interest rate for the poor efficiency vehicles…read morethey got not mention. They don't live up to the contracts they definitely will repo your car when u r communicate with them better off going to less stressful places

Service Requested was a busted radiator hose that needed to be replace, Tony was, professional,…read morequick and able to get me in last minute. I was able to call and let him know I was being towed in and he was able to get me the job done. I valued this man's time as he stayed open later to help me out.

Very quick and professional. The brake job was competed in a timely manner. Highly recommended and…read morewill continue to support this local business for all future automotive services.

My Camaro had speed sensor go out which made my check engine light come on and the Transmission…read more would go into limp mode. Took the car to Steve's Transmission Steve did a Fantastic job on my car, took my car on a Tuesday night had it back by Thursday I Recomend Steve's Transmission to anybody who is having problems Steve will certainly be my go to Macanic from now on. Thankyou so much Steve for doing an Awesome job from start to finish, Customer Service is Excellent!!!!

1 year ago my Silverado was brought here by Cody Skelton in Henrietta, it took 2 months for them to…read moreget it back to me, they supposedly rebuilt my transmission and since the day I got it back I have issues. Starting with the rear main seal not being replaced, I leaked fluid immediately. Since then I have had constant trouble, slipping and transmission failure. I'm now stranded with less than 50k miles on a rebuilt transmission that cost well over $4,000 to rebuild. Not to mention the fact that his warranty is only good if you bring it back to him. Go elsewhere and save the headache. It's time to retire Steve.

Great pricing, honest analysis... take as few days to get in since they stay so busy. Well spoken…read moreof around town.

After going to Firestone and getting an alignment there... (they messed up my steering wheel and…read moreturned it to the left to drive straight, and saying i need a new tirod) Downtown Wheel Alignment got me in as soon as possible and made my alignment straight , fixed my steering wheel issue, and was way cheaper than firestone by a landslide, they truly value their customers, especially in my situation where i'm on a budget they understood and out preformed!!

Misdiagnosed. Wrong repair. The first thing that comes to his mind is the problem. He doesn't check…read moreit out. Sends you away with a false diagnosis and charges you high dollar.

2016 Volkswagen leaking coolant charged me $627 to replace the radiator and fill it up with fluid…read morebut not even two days after having it coolant light started coming on and even after they replaced the radiator it was still leaking coolant so they didn't even check the lines or anything like that just slapped anew radiator on there and charged me for the fluid which I already had in my trunk. They did not diagnose my vehicle properly.

They will come to your house, pick up your vehicle, do the service you want and return the vehicle…read moreback to you. Make sure you place a reservation for the service you want. The price varies on what you want done. They do an excellent job. My truck and my car looked new after them completing the service I asked for. They take cash and CC's. Plus discounts for frequent flyers.