Very disappointing and concerning experience with the Toyota service department in Wichita Falls…read more While traveling through the area, I discovered a 3.5-inch nail in my passenger-side rear tire, which was rapidly losing air. I stopped at Toyota because I still had a three-hour drive home. The technician inspected the tire, located the nail and leak, and told me the tire needed to be replaced. When I asked if he could put on my spare, I was instead told he would add air to the damaged tire and that I could drive home. I was then sent back onto the highway with a tire that was actively leaking air. This was an unacceptable safety risk, especially with my child in the vehicle. Thankfully, I was able to get the tire properly addressed before continuing my drive. I believe this situation was handled very poorly and hope Toyota management reviews the service department's safety procedures and decision-making. Customer safety should always come first.

Great experience here. Came to replace my Ford once it hit 100k because I was not wanting to do any…read moremore expensive repairs, and wanted a more reliable car company. Didn't really know exactly what I wanted and def didn't expect to get a car on the first day of car shopping, but they happened to have the perfect car for me newly in stock. Aaron Matthews was a great salesman, not at all pushy, very knowledgeable and answered all our questions (and my husband knows a lot about cars, so the questions were not always basic). I love the brand new building and the luxurious bays that allow you to explore a car in the A/C. The manager was very reasonable to deal with, he worked with us on the price and gave us a fair trade in value. Even Parker in the finance department was pleasant to work with. I just love my new car, the grand Highlander hybrid max platinum is so fun to drive and feels much more luxurious than I expected. Lots of power and very pretty car. Would definitely shop here again.

Elrond (Sales Associate), Matt (Sales Manager), and Ahmed (Finance Manager) all were incredible and…read moremade the process of both trading in a vehicle and purchasing a vehicle extremely easy. The entire process was quick, painless, and easy, and they were flexible and honest about pricing and payments. Would highly recommend

Great service dept but you may have a long wait for oil change . The 2 ladies at front desk were…read moreawesome

These guys are awesome honest people. my family has bought many vehicles from them never any issues…read moreof any kind. Jimmie is a real good guy and will do you right I highly recommend them.

Do not get a vehicle thru this dealership very high interest rate for the poor efficiency vehicles…read morethey got not mention. They don't live up to the contracts they definitely will repo your car when u r communicate with them better off going to less stressful places

I had a signed deal sheet for a used car and they then said they couldn't sell me the car at the…read moreagreed price and I had to pay more. I bought and paid for an extended warranty on the car and a month later they said they wouldn't give it to me. Twice the sales manager said her would take the problem up to management and I never hear back. Have others had similar problems? We may have a class action against this dealer. I also reported this to the Texas Attorney General's Office.

If you need to get your Mercedes worked on do not go here!! Way overpriced!!! Go to Mercedes in…read moreEdmund! Better customer service, better prices than here! Stay away from here!!!

Wayne and his crew did an amazing job on my Bronco! They not only replaced the door, restoring my…read morevehicle to perfect condition but he dealt with the insurance company for me! He gets the job done right without breaking the bank! Ashley in the office is always great and super helpful as well! 100% recommend!!

8-19-22 My step dad took his 2014 ford mustang to Burk light and auto with just under 35, 000 it…read morehad front end vibration so we took in Friday and we got no response we called 4:00 pm and they were already closed so we called Monday and they said that the car had bad transmission problem and we should not take to any other shop in Burke and recommended a shop in Oklahoma 150 miles and it was going to cost us 4,500 to 6,000 to fix the car whattt really so were suspicious and took to another shop Johns auto Body work in Burk and they told it was not the transmission problem and was a bad wheel ailment which cause one of the tires to go bad we had problems fix and saved us $$$ .so stay for away from these dishonest businesses at Burk light auto truck

Excellent Mechanical Aptitude and they are certified as well. Not Easy to become a NAPA Gold…read moreCertified Shop and Provider, their the only one around. They've always done their best to get right to me or to work me in asap depending upon their workload sometimes they can resolve the issue right then and there. The Owner was a lead mechanic for decades at a few of the local dealerships prior to starting his own Mechanic Service. Has saved me tons of $$ over the years and fixed my issues straight up. They have all the right diagnostic equipment as well and they regularly attend Ford and other Certification Training Seminars to be on cutting edge of technology and new models of most all brands etc. Been good to me over the years... Im certain their hourly and parts rates are much better as well. They are just east on the same cross road as the Valero Quick Stop off of I40. Mb 10 mins most from Walmart. A+

Good communication . Good service . Good price …read more (Installation of front + rear brake pads & rotors)

Replaced small tires like lawn mowers and atv tires etc. fast and friendly service. They're quite…read morebusy after lunch so try to get there before lunch.

At first I have to say it was a great experience but due to some payment issues on their end they…read moreended up trying to charge me for another persons service call and made my account negative days after the service was done. Now I'm stuck waiting for a my bank to release funds back to me thanks to this company and their poor records management. I do not recommend giving this company your card to ver the phone if possible. They need a digital format to remove this issue in the future.