Well, I will start off by saying what a difference a year makes! My mom wanted to trade her car for a new one and thanks to the manager working out the numbers and Dinh's expertise, she was able to drive the car she wanted off the lot. Also a big thank you to Chace the finance manager! read more

Patterson Honda - Dinh and mom - Car Dealers Near Me - Wichita Falls, Texas

DO NOT PURCHASE A VEHICLE FROM HERE !!!! these people played on my mother's desperation and lack of transportation to sell her a car that broke down in 1 month. It was a van for 11k that needed 9k worth of work to not kill her while she drives for work (Uber) , they sold a crippled elderly woman in need of a car and honesty and help a car that made her life worse and more difficult than it already was. They never gave her the "AS IS" paper work or told her it was in bad condition! They promised her this car was in good condition. She let them know she was going through a lot! And just needed a break through and they made her think this car was going to be her saving grace and they SOLD HER A LEMON. She even paid for inspections on a car and was told this one passed inspections by online manager Jessika Springer and she never received that paperwork which was supposed to come with the tags. My mother let everyone there know she had just been in a drunk driving accident a few months before while driving for Uber and was still recovering from injuries. They assured her it was a good car and in all the pics the car looked ok. When it arrived the cosmetics were clearly edited out of the pics she was receiving. The alternator in this car had to be replaced 1 month after purchasing ?! These people will pick the car they need gone the most and in the worst shape just to get it off the lot and take it to you and then say it was AS IS after you've already paid and signed for it. Please do not buy a car from here. Keep searching and by all means do not allow them to deliver a car to you. That's how they took advantage of my poor sweet 62 year old mother who was really thinking she was getting a blessing based on what she was told. These people made her already painful difficult life so much more difficult. Keep looking don't buy from here. Or lease! These ppl are liars and cheats. The owner Brenda Patterson knows all about this too. Signed a hurt and concerned daughter read more

Bought my sons new "used" car. The service department took a look Pugh car and made it great. They kept me updated and gave us a military discount. Thank you Brian and team for making the car safe for my son. You earned my business and I am eternally grateful. Grate service! read more

My shopping for Honda is horrible at this Place. They do not return calls about interested car buyers today because they are too busy for new customers. They will not give prices until showing up at the dealership which is not ethical. They must be embarrassed by their markups!! I will buy a Tesla instead because Honda dealers have become unethical after 30 years of Hondas. read more

I was looking for a vehicle and told him what I needed. I dealt with Stran Smith who does tons of advertIsing and sales. That's why we went to him. He knew what I needed but kept giving me the runaround showing me what wasn't even close to what I needed. He would blow up my phone non stop. Finally I found a truck that wasn't exactly what I needed or wanted but I felt I could make it work. I drove down there 2 hours away and basically expected me to make a deal on the truck before driving it. Of course I drove it first. Went in to do financing and the payment was more than what he told me. Almost $100 more. I wound up not buying it and leaving. I told him to give me a call when he had something I could come see and was exactly what I needed. All I can say is there is a lot of pressure to buy something. I can not stress that enough read more

Incredible service experience at Patterson Honda. Seigen and the rest of the service team were incredibly communicative and friendly as they took care of my Acura. They took what was initially a bad situation with a vandalized door lock and were able to replace and rekey the lock faster than promised. I am grateful for the excellent customer service and know how of the Patterson team. read more

LOVE THEM ! They did everything in their power to get me where I needed to be on my monthly payments, they listened, and got me into the car that I love ! Thank you to Robert, Steve, Joey, and Brent ! :D read more

Patterson Honda - My new car! - Car Dealers Near Me - Wichita Falls, Texas

My experience with Patterson Honda was amazing! I was in a difficult situation and they were able to get me the car. Fili was fantastic and worked tireless for me. Joey worked his magic with the bank. I live in Austin but if I ever need another car in the future, I'm going to Wichita Falls to Patterson where they treat you with respect and give you a great deal. read more

Just traded in my 2017 Honda for a 2019 Honda. Usually I hate dealing with car salesmen but if they were all like Robert Agu it would always be a fun and pleasurable experience. He is an asset to the Patterson Honda group!!! read more

We came to the dealership for an oil change and was approached by Kay. He ask us about buying a car. We were not really looking for a car but he ask what would it take to purchase a car today? We told him the payment amount we were comfortable with, low mileage , and newer model of Honda. He worked with his used car manager and delivered everything we ask for and a GREAT deal we simply could not pass up.We enjoyed working with Kay and know you will to! If your in the market for a awesome used vehicle stop by and see him. He will treat you right. read more

This dealer sold me a truck for $16k, said it had a clear carfax, I found out 4 month later the truck had been in a wreck and it was on the carfax report. They simply lied to me, when I asked them about they apologized, then offered me $7k for my truck. Ensure you get proof of what ever they say, I will not trust them again read more

We went to Sullivan Toyota first. We found a Toyota 2019 for 21 thousand dollars. They refused to go lower on the car price. The guy talked to us then when we said we were just looking another guy came out and it seemed like they were attacking us. Very aggressive. They kept making the payments lower but would not change price or interest rating. They gave us 5,5 interest rating when we have perfect credit. We finally got our car keys that they took and left. Horrible deal then we looked every where and found a Honda 2017 HR-V EX with 29 thousand miles for 17 thousand. Great price they were friendly nice gave us drinks and worked with us to get a good deal. I recommend them if you want a good deal. Very happy atmosphere. We had Jerry Mulvanny. He was very patient and funny and worked to get us a good price on the car and our interest rate is 1,9 with 60 months he was very responsive when I texted him questions and etc. ask for Jerry. read more

The sales team is very attentive and listens to your need. We were able to get exactly what we wanted. The finance department was very thorough and didn't push things you do not need. We highly recommend this dealership! read more

CROOKS. The people were so nice and got my oil changed for me rather quickly--which was an awesome first impression. After the oil change, I had to two men explain that my break pads were incredibly damaged. They made it sound as if it was too dangerous to drive and that worried me... After speaking to my dad, and a quick trip back to my hometown to have our mechanic look at my Honda, we found out how crooked Patterson really is.... I have more than half of my break pads left which meant that I still have about 40,000 miles left before my pads are close to needing to be replaced. Patterson was trying to gouge money out of me for nothing. I WILL NOT BE RETURNING. read more

It started out ok, a typical small talk conversation with a car salesman. We placed an offer and they couldn't take it, so we kept moving forward in search of another place for our next car. No big deal, right? But then I started to receive multiple phone calls from this location, I would repeat our offer, and then another person would call me the next day. I would repeat myself again. They just got more slimy as it continued. Tim contacted me and I texted him back, thanked him for checking in and repeated myself again for the third time with this dealership. He got defensive and questioned my price. He was disrespectful and rude by text--big mistake on his end as I have it all saved. I would not recommend giving your money to these people. read more

The service center treated us like family when we spun off the road just south of town. We had our Civic towed to them and they worked on it while we were back home, a hundred or so miles away. They gave us an honest assessment and didn't tack anything extra onto our repair. My wife and I were pleased as can be with the service Brian and his crew gave us. 5/5 would recomend read more

Great sales staff. They truly attempt to help place you in a good vehicle for an affordable price!!

Good work and fast for a dealer. Can be expensive of course.

We had a great experience at Patterson Honda with Ted Turner who was more than helpful before, during, and after the sale. He's by far the best car salesman we've ever dealt with and we'd recommend anyone that's interested in buying a car at Patterson Honda deal with him. read more

My son bought his first vehicle at Pattersons. He needed a co-signer to help him establish his credit. I went by, signed for him, and left. When he paid off his loan and received the title in the mail, guess what? I owned the truck!!! I had to pay to transfer his own truck to him!!! So much for his credit rating!! I will never do business with any Patterson business. I go to D/FW to trade!!! read more

We purchased a truck from this dealership for our son in April 2014. We cancelled the warranty that was $4000 dollars before driving off the lot. They said it would take 90 day's for it to be credited to our loan. it's been over 5 months, still has not been sent to the bank. My husband has been up there many times to talk to finance manager Tyke Charity. He blames it on accounting, So unprofessional! Calling the bank tomorrow to see if we have been reimbursed. If not I guess it's time to call our lawyer. Purchases 3 cars from them, will not buy another. read more

BEWARE! Vehicle prices are extremely over priced and if you are military, be extra careful. This dealership has no problem locking you into a vehicle you really cannot afford. They know that since you work for the government, they will get their money either way. Once you sign, you're stuck! This dealership does not have a "cooling off or grace period" so once you sign, the car is yours. read more

I recently bought a 2014 Honda CR-V. My experiences at Patterson were all good. Everyone was very nice and helpful. I went in for only a test drive, no intention of buying that day. I asked for salesman Ted Turner because I had read so many glowing comments about him. I was not disappointed. I was nervous because I had never bought a new car on my own before. I immediately felt Ted was someone I could trust. He assured me I was getting a good deal and I believed him. I purchased my CR-V the same day. Ted has continued to be helpful even a month after the sale, answering all my questions. I love my car. I recommend Patterson Honda highly and especially Ted Turner. read more

Personally I'll be avoiding Patterson Honda at all costs. My recent experience has left me questioning their business ethics. Recently, I had a power steering pump installed to fix a leak at Patterson Honda that I thought went great, but when only a few months later my car started making the very same sound that caused me to initially bring it in, I was a little frustrated. Upon bringing my vehicle back to get inspected I informed the "Service Expert" that the noise was back and he assured me they would take a look at it. After about an hour the "Service Expert" informed me that there was indeed a leak but it wasn't the pump they installed but a leak in the rack which was going to cost me another $1400 dollars to fix. I asked, three separate times, to be sure, that it wasn't the pump they had just installed since the noise was identical to my initial problem, and on all three occasions they brushed it aside sighting the pump was fine. Before coughing up another $1400 dollars I went to receive a second opinion, a nice gentleman at 'The Import Shop' (which is where I'll be taking all of my vehicles from here on) told me the rack was indeed leaking, but also informed me that the majority of the leaking was coming from the pump, and actually took the time to show me where exactly the issue was, something that the "experts" at Patterson Honda never offered. Even more frustrated I returned to Patterson Honda with this enlightening information, they said they'd take one more look at it, and guess what? Lo and behold they informed me the pump was actually leaking! Surprise Surprise. The most infuriating part of this whole exchange was the complete lack of empathy or any kind of apology, of course Patterson Honda fixed the pump, while also slapping me with another $130 bill for the labor, of course. I'll be steering clear of Patterson Honda, or any Patterson dealership for that matter, and instructing my friends to do the same. Sorry for the wall of text but i just figured the more information the better to help folks decide : ) if you do decide to go to Patterson I sincerely hope your experience is better than mine. read more