I had remembered this hotel from the past with looking for places to stay on the way to Napa…read morevalley. Then I remembered this hotel. You enter the lobby and you see all the water with glass to floor. Truly spectacular. We got the partial ocean view room, wonderful view with binoculars in the room The only negative was our Netflix was difficult to sign into. No QR code and I had to use my phone number and password which of course I don't remember.

This hotel stay was plain and simple, not a good one. It was my last night in California during my…read morePacific Coast road trip starting in San Diego and it was my least favorite hotel. I was torn about whether to stay in Carmel by the Sea or Monterey so when I did a google search for hotels and saw this one had great reviews I picked it. I was on day 9 of my trip, was exhausted and flying back to New York the next day so I really just wanted a quality, safe, clean, nice hotel to end my trip and that didn't happen. The hotel is massive, it gave me real old school, resort vibes. Enormous lobby with televisions, dark wood chairs, giant bar and restaurant but it was horribly outdated. I mean, green carpet, I felt like I was back in the 90's. I checked in they could not find my reservation. I had booked on hotel tonight and they asked me what kind of room I booked. I told them one with a view and a manager came out and told me they didn't have any ocean view rooms. It was 10:30 at night, at this point I didn't care I just wanted to go to sleep. Eventually, after waiting at the front desk for a half hour they were able to locate my reservation. In the meantime I had left my luggage with the bell hop. They told me they would bring my suitcase up for me. I asked the guy to take it out of my trunk because I had just had surgery and couldn't do any lifting. Remember that for later. They gave me directions to my room and I couldn't believe the path I had to take to get there. Elevator up to the fourth floor, then I had to walk down an extremely long hallway, down another hall to ANOTHER elevator. Then I was to take that elevator DOWN a floor to get to my room. It felt like a joke. It was so unbelievably inconvenient. Throughout my journey to my room I noticed all of the windows in the hallway were cracked open. I realized quickly this was to air out the moldy musky smell of the hotel that desperately needed renovating. The carpet was filthy. My hotel room was so bleh. So outdated, the bed was so high I had to jump out of it my feet didn't touch the ground and I'm 5'8. The furniture was old, the carpet, I wouldn't take my socks off. I set up the luggage rack right in the front of the room so that when the bellhop brought my luggage up he could rest it on there for me since I made it clear I couldn't lift. I saw two bugs when I pulled down the comforter and at that point I was done. I went down to the front desk and told them about the bugs and that I wanted a new room. They couldn't help me. Completely ignored my request so I called the booking agency to tell them what was going on. I went back up to my room and saw my luggage in my room, horizontal on the floor despite the luggage rack being open and set up, right, next to it. Cool. I had to call someone up just to lift my luggage onto the rack because again, couldn't lift, post-surgical, made that clear. Whatever. Long story short by this time it was 11:30 pm I just wanted to sleep so I did that and left first thing in the morning. This hotel has absolutely no business charging the rates that they do. None. I would not stay here again.

We have not stayed at this hotel in about 7 years, so it's been a while. The elevator is very slow…read moreat times, but they do have stairs to take if you don't feel like waiting. Hotel staff were very friendly and professional. This time we had the oceanfront room with the sofa bed. Beautiful views, of course, from the balcony. The room was clean, however there is an ant problem in the bathroom. It was not too bad, but we still weren't thrilled to see an ant here and there crawling on our things in the bathroom. It is strange that they use cloth shower curtains, so every time you take a shower they get soaked. Some toiletries are provided, but not as many as they used to. They used to give lotion, shower caps, shower gel, etc. Now it's just bar of soap, shampoo and conditioner. The bathroom is nice, though, with double sinks. Sofa bed worked out great for our 8 year old. She said it was comfortable, and we were also comfortable in the king size bed, which had a firm mattress. It can get noisy in the room with the balcony door open due to the seals and seagulls, but closing the door blocks most of the sound. We kept it open in the day and shut it when we went to bed. Breakfast - well, I guess you can't really complain too much when it's complimentary with the room, but it's really nothing to write home about. Hard boiled eggs, fruit plate, yogurt, and some muffins. Me, being a diabetic, I couldn't really eat any of it, except the eggs. Our daughter enjoyed it, though she is pretty easygoing. We had been hoping to save some money by eating breakfast at the hotel but we ended up eating breakfast out every day we were there. Be prepared to do A LOT of walking because this hotel is at the very end of Cannery Row -- although it's great exercise, and gave us a chance to work off all the calories from our meals. lol. The room was nice, we'd probably stay there again. One thing we were disappointed about was the hotel used to offer a discount if you bought aquarium tickets through them. They no longer do that. They also used to offer free bottled water in the room, which they also no longer do.

We really enjoyed our stay and would definitely come back!…read moreThe staff was incredibly friendly and accommodating. When we decided to extend our stay by an extra night, our harbor-view room wasn't available for the additional night, but they went out of their way to make it work so we didn't have to switch rooms. We really appreciated that! Parking was also very reasonably priced at $25, especially compared to other hotels in the area. The room itself was spacious, the bed was very comfortable (firm, just how we like it), and the harbor view was absolutely perfect. We were a little concerned after reading reviews about the sea lions being noisy, but we actually loved hearing them from the balcony! Once the balcony door was closed, we couldn't hear them at all, and they never disturbed our sleep. One of our favorite perks was the complimentary binoculars available to guests--they were a fun touch for watching the harbor. And don't miss the sunrise from the fourth-floor rooftop terrace--it's absolutely beautiful! There were just a few minor things that could be improved. The hotel only has one elevator, and it can be quite slow during busy times. We also wish the freshly baked cookies were available throughout the day. They were put out around 3:00 p.m., but they disappeared almost immediately because they were so popular. When we arrived, our room temperature was around 78°F. We called the front desk to ask about the A/C and were told someone would come up. Security arrived and explained that the hotel doesn't have air conditioning, so the options are to use the fan or open the balcony door. It would have been helpful if the front desk had shared that information when we called. We left the screened balcony door open while we were out the next day, and the room cooled down nicely. The only other thing we wished the room had was a microwave. Overall, these were very minor issues compared to everything we loved about our stay. The location, views, comfortable rooms, and outstanding customer service made for a wonderful experience.

We had a wonderful time staying at The Clement for our wedding anniversary for two nights this past…read moreweekend! This was our second time staying in Monterey and I had been looking forward to staying at this hotel someday. It was everything I imagined and more! The service was exceptional from the valet to the bellhop to registration and restaurant staff. We are also IHG elite members and we were given a room upgrade with a thoughtful card and gift for our anniversary. Our room was facing the ocean on Cannery Row with a balcony. It was a very nice, spacious and clean room with alot of thoughtful attention like providing refillable water bottles, robes and an amazing Nespresso machine. There was also a wine bar and snacks available for purchase. The hotel had a wonderful scent throughout and we enjoyed walking through the ocean vibes staircase featuring a jellyfish. Definitely look for that! We loved having our anniversary dinner at The C Restaurant, but that will be another well earned review on it's own. However, we did have two negative experiences, one was that we waited a bit too long for our car at the valet once and there was an accidental spa charge on our receipt when checking out. I still gave them 5 stars because they rectified it right away and even removed the valet charge for us, which was much appreciated. I would love to come back to this hotel someday to bring my parents and we hope you love it too!!

Our stay here was absolutely amazing! We usually stay at another nearby hotel when visiting…read moreMonterey Bay, but this time we wanted something within walking distance to the aquarium and this place delivered perfectly. No driving needed at all! We opted for valet since it's the same price as self parking, and from the moment we arrived, the service was outstanding. The valet team and front desk staff were all incredibly friendly, welcoming, and helpful, making check-in smooth and stress free. The hotel itself is beautiful, and the ocean views from our room were a huge highlight. The room was very clean and thoughtfully equipped with everything we needed and more. The fireplace, tub, and private deck really elevated the whole experience. It was also great having a spa and restaurant right on site, adding even more convenience and relaxation to our stay. Overall, this has been one of the best hotel experiences we've had. We visit Monterey Bay often, and we'll definitely be staying here again!

Room was clean and spacious. Check in was a breeze. Very professional friendly people.My issue was…read morewe were by a busy road heard traffic and lights all night.Despite black out shades.Great parking.

This is an interesting hotel to say the least. Most of the rooms do not have access via elevator…read morenor is there a bellhop. If you have mobility issues I would not recommend this hotel without confirming you have one of the rooms with elevator access. You should also understand that you will need to walk your bags to your room up and down stairs to your room. There is a massive upside to this hotel. It is right next to the Monterey Plaza Hotel with costs at least $1,200 a night to stay at. This hotel is about $300 a night. While this hotel is not fancy, it is clean, comfortable, and has FREE PARKING. As long as you have no mobility issues or can guarantee an accessible room, this hotel is a great option for getting around Monterey and Cannery Row.

This place is incredible. Every single detail from the ground up is so thoughtfully attended to…read more The design is truly special and the amenities are generous, making the whole experience of staying at the Jabberwock really feel like vacation. The Proprietor, Suzanne, was so helpful and knowledgeable about the Monterey area and recommended great restaurants and vistas. She also cultivated a really friendly and laid-back atmosphere at the B&B itself, with breakfast and a wine & apps hour served alongside other guests. Speaking of breakfast -- the food alone makes the place worth booking. Restaurant-quality and so fresh. We really loved our stay here and look forward to the opportunity to go back someday.

Innkeepers truly care about the wellbeing of their guests. The beds are comfy and have thoughtful…read moreamenities. The rooms are decorated in such detail keeping with the Alice in Wonderland theme. The breakfasts are inventive and delicious, and they take special care with any food allergies/intolerances. We have visited over many years and it still feels special each time.

Portola Hotel & Spa *Family Oriented * Pet Friendly * 5…read moreminute walking distance to Old Fisherman's Wharf * 8 minute drive to Monterey Bay Aquarium This hotel has a beautiful atmosphere, rooms are clean and the staff is friendly. My room had two queen sized beds with the courtyard view. The only negative about this particular room was the view was directly in front of the hallway doors. Other than that this hotel is perfect!

We stayed here for 2 nights this past weekend for a work conference. Since we checked in late all…read morethe rooms in the main builidng with elevator access were taken. So, our room was in the small add-on building attached to the hotel facing the crepe restaurant. It's a small room (Room #279) with two short flights of stairs and a detached AC unit. The room was updated but the ceiling was low. The bathroom floor by the shower has a big yellow stain on it. We were not too happy with the room but they said they were sold out. Our valet guy who helped us with our luggage was very friendly and nice. He jokingly called our room the dungeon. We have stayed at this hotel several times before they remodeled it. I think they did a good job with the remodeling. The entrance area feels bright and big. Housekeeping did not come to clean our room. And, the restroom in the main lobby was not properly maintained. All the stalls had toilet paper in them and the toilets were not flushing well. Lastly, the hotel is very close to Fisherman's Wharf and downtown but far from Cannery Row/Monterey Bay Aquarium. So, depending on your preferences, this hotel might not be the best location for you. There are restaurants and shops close by. There is a bike shop right by the hotel and we rented a bike and rode our bikes out to Pacific Grove. That was very nice!

Such a lovely hotel with friendly staff! Highly recommend and would stay here again…read more The location is wonderful!

Amazing views! So close to the beach. It was a wonderful experience. Hundred percent recommendedread more

I recently stayed here for about a week and it was just an amazing experience. Paulina Jesse and…read moreNathaniel were all incredibly kind and accommodating and helpful. I will definitely be back thank you guys so much

Our family of 4 stayed 3 nights. Our boys loved the pool, although the cabanas and chairs needed…read moresome cleaning and renewing. Our room was huge comfortable but the AC didn't blow cold the entire stay. It got stuffy at night. The breakfast is a continental breakfast but they charge $22 bucks for a Buffett style. This type of breakfast is usually free at most hotels. Also the "hotel store" is way over priced : / I would stop at target for necessities before I did want to acknowledge the lead house keeper Susie! She went above and beyond to help us get into a new room because the original room they gave us still had guests inside LOL Susie got us a new room and gave us free breakfast vouchers :) she is sweet and professional All and all it was a nice stay but the hotel could use a refresh :)

I've been staying here at Andril's since I was a small child, and my family even before that. It…read moreholds a special place in my heart. Since my mom has passed, we have decided to pass on the tradition and come here with our own little family. We came for three nights for our son's 5th birthday trip and we had an amazing time. We had a spacious cabin (#13) with everything we needed and the beds were very comfy. The ONLY small issue we'd address is that the oven in our place was maybe a bit outdated and I only bring this up because when we used just the oven, the entire stove/unit became so hot to touch that you have to wear a mitt to open it as the door handle, dials, everything become very hot. Other than that, everything was PERFECT and we absolutely love our stay here! It is so quiet and peaceful, everyone is very friendly, and there's so much room to play/relax and enjoy yourself. Also right across from the beach and Asilomar conference grounds. I also want to give a BIG shout out to the girl who works the front desk, and her adorable Pomeranian, O'rion! They were seriously one of the best parts of staying here. Couldn't have been a cooler person to talk to, so down to earth and welcoming, very informative, and we hope to see them again when we return! Kevin, Linda, Kirsten and the seriously adorable Sybil, were all so kind and warm and we hope to visit again soon! :) Video is of our very spacious back patio that went out into the large lawn area.

We returned to Andril Fireplace Cottages for the second time this year, we love staying there with…read moreour two dogs. We were in Casa Linda this time, a 4 bd/2ba unit, which was very comfortable for our group of 5 adults. The beds are very comfortable. We've always experienced clean units, a homey feel and very friendly staff there which keeps us going back. We love the location walking distance to the beach. Also enjoy the patios and the large common grass area with plenty of seating.

We stayed here for a wedding. When we checked in around 4pm, front desk informed us that there was…read moreno running water and that it would be fixed maybe 10:30. We asked what could we do? The person helping us said we could buy water bottles from the mini mart, and her manager said that the gym had some water for the sink, shower, toilets that we could use. We kept checking front desk about the water repair and they said the repair timeline was pushed back. We were asleep when at 12:30am the fire alarm went off in the main building where we're staying and didn't turn off until 1am. We were told these emergency repairs have happened before. The hotel is on the flight path and the plane flies so low that you feel like you're on the runway. It is very loud. Continental breakfast wasn't that great. We were told that we can only line up once. It was $178/night, so I'm not sure it was worth it.

We had such a wonderful stay at Hotel Del Monte in Monterrey! From the moment we arrived, the staff…read moremade us feel welcomed and taken care of. The rooms were clean, comfortable, and had a warm charm that made it easy to relax after a day of exploring the city. One of the highlights of our stay was how the hotel carried such a unique atmosphere and history. It wasn't just a place to sleep--it felt like part of the adventure. Between the ocean views, cozy spaces, and local touches, it really captured the spirit of Monterrey. And then there were the ghost stories. Whether you're a believer or just love a good tale, they add an extra layer of fun and mystery to the stay. If you're someone that believes (or not), go to the front desk and ask for the "book". It had 78 pages of first hand accounts of unexplained happenings from guests. We had a very small moment ourselves, while I was sharing what I uncovered about the ghosts with my significant other in the morning, suddenly the bathroom light just turned on. Nobody was around and they do run on sensors. Not a significant event but certainly was well timed. Overall, Hotel Del Monte struck the perfect balance between comfort, history, and a touch of playful spookiness. I would absolutely recommend it to anyone visiting Monterrey that has access to a military installation--especially if you're looking for more than just a hotel, but a memorable experience.