At least 1/3 of the washing machines and change machines are not working. Some just have tape over…read morethe coin slot you really need to look first before putting in a load. Place is kept clean, but even the machines that are working at least top loaders take forever to fill. Took 4 minutes to fill and if you use hot it would barely trickle in. No A/C first time I went in July and thought well maybe they had to get it fixed along with the washers and dryers, but a month later and still not working. I'll go a little further across the river to Cool, Clean and New Machines at Laundry World in Algonquin from now on.

From the owner: Thank you for considering our family owned laundromat! Open for self serve 24hrs, we also offer…read moredrop off laundry services to both consumer and commercial accounts.

Very clean and easy to use. They gave staff to help with any questions. Didn't care for having to…read morebuy a card to use in machines. But I figured it out

Have to give a quick update as some things have changed in 7 years…read more - This place is now 24/7 - Washers literally just went up! Last week they were at the prices listed below, now they are about $.30 higher. $$$ - Dryers are at $0.55 for 15 minutes What's the same? - Feels safe, well lit, security cameras, bathrooms require a laundry card - vending machines are slightly overpriced, but there's a Dollar Tree within walking distance Though it's more expensive, it's convenient and there's always space.

Excellent job of replacing a jacket zipper and fixing the cuffs on another jacket. Highly recommend!read more

I took a down winter coat here to have a broken zipper fixed. They replaced it with a heavier duty…read morezipper and the work was great, couldn't even tell it was replaced. Very friendly woman who worked there.

So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

I am from out of town (hey Chicagoland is a big place). My husband and I needed to do laundry after…read moreweeks of camping. I googled and was then recommended this laundromat. It is bright, clean, quiet, and staffed. They do have several sizes of machines ranging in price from $3.75 to 11.00 wash. (11 is like a Ferris wheel!) drying is .75 per 13 minutes. Dryers are hot and 13-20 mins is good to go even for towels. Carts are readily available. Clean floor if you drop something. Everyone has access to folding area. Bathrooms are clean but need a swipe from an attendant. Vending machines available and reasonably priced. Tv is on low if you're interested, background music is low. Chickens play area. Several walls of washers and dryers. I got 10 loads done in 2 hours! Spendy ok, but have you ever hand washed 10 loads... let's weigh the options here. Detergent is available, bleach, oxi clean, and even laundry bags... all for a small price. Also have drop off service. It is credit card or add dollars to a swipe. My cc didn't like the 10+ authorizations. Definitely a non creepy, bright light, reasonably busy on a Saturday laundromat. Would recommend.

Everything clean laundry is actually very clean and the people that work there are very helpful…read more Highly recommend this laundromat

Amazing customer service! The owners are so nice and welcoming. The prices are fair for the service…read moreyou get and the quick time it takes to dry clean the clothes. The clothes come back very clean and neat with no wrinkles. And conveniently hanged and buttoned and in a bag to protect them. I would trust them with my dry cleaning items 100%!

Great people, friendly atmosphere good cleaning and price…read more Tailoring is very poor quality.

Easy to use. Very modern and clean…read more It was a bit pricey at $5.50 wash plus similar for drying.

Their laundry drop off is amazing - even for work uniforms. I dropped off a big bag and received…read morethe clothes back on hangers and with the plastic liner. It is inexpensive and the best service. Everyone who works there is so nice and it is so clean! I am so happy I found this place, definitely worth the drive. They even offer fire tablets and books for kids to use which definitely goes above and beyond. :) If I could give 100 stars I would!!

Wonderful staff, great work and timely on delivery! It did not disappoint! Thank you!!read more

This is one of the best Cleaners in our area. I'm never disappointed.in their work . Most of all…read moretheir prices are very good . Anytime I have a difficult cleaning request they are great with getting the job done.

This place sucks. I had to use a laundromat because my washer broke and I could not get another one…read moreuntil after a week. This is the closest to where I live. So went there. The place is dirty. Some of the washers were broke but there was no indication that they were. So I had to change washers multiple times... crazy. Then one of the washers took my money but did not work. So had to reload and pay again. Just ridiculous. It's like these guys keep the laundromat iffy so they can make 'extra' money. I will not recommend this place to anyone.

Eh it's ok. It cleans and gets the job done. Many of the machines are outdated and even broken. On…read morethe plus side no one is hardly there.

They aren't open anymore that I can tell. Their phone doesn't ring just immediately gives the beeps…read morelike it's disconnected. Showed up a half hour after they're supposed to be open and all lights were out/nobody was there.

This has been the perfect dry cleaners. Most importantly the quality of the dry cleaning is always…read morenumber one. The owners are always very helpful and winning to go above and beyond normal service.