Please, please, please do yourself a favor and avoid this dealership. My wife and I bought a car from them, after ignoring the bad reviews. After three weeks, it is undrivable as it simply leaks every bit of oil from the headgasket area in a matter of hours. Volkswagen of South Charlotte asked us to see if they would take the car back, or see if they would swap the vehicle out for what we paid, and let us another new car. It was clear to them the car had been leaking for well longer than 3 weeks, and really needed a $5000 new motor. When I got in touch with the owner of the dealership, he told us it was our fault, and he refused to take it back since VW touched it, and we had been "abusing" it for all of three weeks. From hearing around South Charlotte, I made a huge mistake by buying from these guys as their reputation for selling nice looking problem cars cheap, proceeds them. I'm begging the person reading this to reconsider this before buying from these guys. This is awful...... read more