We bring out dogs here every couple of months to get their nails trimmed. Everyone is always…read morefriendly and we trust they will get the job done. We have a weenie dog and if you know, you know He hates having his feet touched, and they are always great with him. We are always in and out.

These guys rock. I moved to Kerrville but still drive back for my babies baths and nails. Bree and…read moreJodi been making their lives special for over a decade. They know everyone's quirks of which are many and work to get past them all. One of the big chains told us they could not do our dogs because they are difficult. Bree lies to us everytime and says they are perfect angels. We know better but its a testament to just how good puppy power is!

I always bring my Vivi here and they treat her like family. When a dog hops on the counter to greet…read morestaff and runs in without hesitation you know you're found the right place!

Charlie Blu, the Aussie, here telling you about my recent experience at Tails are Wagging…read more Even though Dad takes me everywhere, sometimes he needs to board me when he leaves town for my own sake, so this doggie camp was my first choice. It has a nice time range of drop off and pick up times which helps with Dad's schedule and ensures that I get to come home without delay. I like that we get an opportunity to play outside 90 minutes at a time, 3 times a day. The outdoor area is 1/2 covered and 1/2 in the sun, which gives me options in various weather conditions. Since I'm just a year old and under 40 lbs, the helpers also put me in the small doogie group with others my size, so we can play together. There is a separate area to go potty and plenty of time set aside to rest. The owner is friendly and answered questions quickly. After an interview, updated shots, and a 3 hour daycare trial , it was determined that I could come back here for an overnight stay. The 4'x6' kennels are big enough to get a good night sleep. It's a good thing Dad remembered the dog mat because the floors are concrete and would have been too cold for me. Glad we found this place because next to sticking to Dad and Mum like velcro, this boarding facility is a good fit when they can't be with me.

I know this grooming place had some bad reviews in the past, but, I had a completely different…read moreexperience. I brought in my Chow Chow Rotty, who has a ton of thick fur and sheds like crazy, grooming him is no small job, and I've done it myself, so I know the effort it takes. With the previous owners, Rotty would be kept there from morning until late afternoon, and he'd come home thirsty and needing to pee badly. The environment also didn't feel very welcoming, which left me uneasy. Now, with the new team, the change is incredible. The place smells clean, looks spotless even the kennels and they actually let you walk your dog to the back and settle them in yourself. It's reassuring to see the grooming and holding areas and know exactly where your pet will be. Very transparent. They keep their doors locked because the staff are usually in the back grooming pets, but there's a sign asking you to call, it's just a security measure, and once they come to the door, you're greeted so warmly it feels like walking into someone's home. Most importantly, they take amazing care of Rotty. The longest he's ever been there is 2 hours, which is incredible given the amount of fur he has. I truly feel safe and comfortable leaving him in their care. I highly recommend this place if you want your fur baby treated with love, respect, and professionalism. The new owners are doing a fantastic job. I'm very thankful to their service.

Milo got bathed and deshedded at Happy Tails and they took great care of him! He came out looking…read morepearly white again. Thank you all for taking such good care of my baby! We will definitely be back :)

Great Doctors, Staff and an EXCELLENT Grooming Specialist (Jessica)…read moreIt's worth you're time to take your Family Pet (in y case, my lovable baby)for Treatment, Boarding and Grooming. Lupe Grijalva San Antonio, Texas 78217

Called for visit at 4:30. I called them before 4 o'clock to let them know that I'm coming from…read moreBernie, which is a 40 minute drive no one told me about a 10 minute grace period. nobody warned me that they wouldn't be able to take me. Customer Service completely went downhill. If I would've known that, I wasted 40 minutes drive I would've rescheduled happily because I wouldn't have made it. Nobody notified me of that. Nobody seems to care and make it right. Sitting the office crying for 5 minutes late is crazy that no one seems to help or care. Offered to pay and wait for anything available and no one would help.

Our recent groomer unfortunately moved away so we were stuck trying to find another compassionate,…read moresweet, and reliable person. So happy my neighbor mentioned this mobile grooming business. Marissa came highly recommended and I was easily able to make an online appointment with her the same week! Once I filled out some basic online info regarding my dog and signed a consent, all communication was confirmed through texts and email. Loved and appreciated the reminders regarding the appointment. Marissa arrived promptly within the time slot chosen. Our dog, Kahlua, spent a little over an hour in the mobile van getting groomed. After he was done, he looked like an entirely different dog! Of course in a very good way, he was one hot mess prior and we had nicknamed him fur bomb lol The grooming included bath, dry, cut, ear/eye cleaning , nail trim, and external anal gland expression. Afterwards, he smelled fabulous too! She spritzed him with a bit of some good smelling stuff. Marissa was super sweet, friendly, answered all our questions, and had a wonderful demeanor with Kahlua. You can tell she really cares about what she does. Thank you for a wonderful experience! Military discount was offered and tips are preferred in cash or Venmo.

While the groomers themselves are talented, caring, and provide quality service, the company's…read moreoperations and communication are extremely disappointing. Appointments are changed -- including appointment times and assigned groomers -- without proactive communication or adequate notice to customers. Follow-up commitments are not honored, and communication throughout the process is inconsistent and unprofessional. A business providing customer services should prioritize clear communication, reliability, and accountability. Unfortunately, this company falls short in those areas. The groomers deserve recognition for their work, but the overall customer experience is negatively impacted by poor management and lack of dependable communication.

First I have to say that there is great staff at this location. Not only do they seem like they…read morereally like dogs but they are great with us humans as well. I have a unique circumstance where my son plays football for UTSA and travels every weekend even for home games. He has two dogs who needed to board while he is away. Lucy's has gives wonderful customer service in that we have had several unique situations to work around and they found solutions when I didn't even know what to do. I love the play areas with water features and yes I'm a video watching junkie on the web cams. It's fun to watch the pups play and the staff is attentive to those that get a little rowdy by just using their body to walk between in a calm manner. I see staff giving a pet or hug or engaging them in some play. There can be a lot of dogs in there and I haven't seen a real scuffle yet. They do a great job monitoring and intervening before any pup gets to rowdy. Prices are decent and multiple dog as well as police, fire, and military discounts. Our pups come home fed and socialized and are happy when we take them to drop off. Traveling Tails vet is next door and has been super helpful in a pinch when we needed a booster shot. We will be having our pups here for the season, Birds Up!

The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.

My precious little Bella, a Toy Poodle, can be a bit of a pill with some of her grooming. We are…read morenew to San Antonio and found Pretty Pooch next door to our veterinarian. Yesterday was her first grooming here. As I was looking her over today, I am VERY pleased. My prior groomers of 3 years let her ears get overgrown. Pretty Pooch cleaned them up and did an amazing job with her cut. And, they took extra time trying to make it a good experience since she was new and scared. I am a doting mama and I highly recommend Pretty Pooch.

Warning! Do not take your fur baby here unless you want a full shave dog. They listen to what you…read morewant but do not do it. They do what they think is right. I have a friend who is devastated to the outcome of her dogs hair. The manager is very rude and likes to throw threats to you when explaining what there mistake was. Do not waste your money they are very unprofessional. So sad you cannot even trust a groomer with your fur baby and to get a good quality cut. Lazy Lazy Lazy they shave and go. 1st time here and Last time here. Review doesn't let me give 0 star so unfortunately I have to put 1 star and not deserved.

They do a fantastic job on my mini poodle each time!! I highly recommend them!! Since I started…read moretaking her here about 2 years ago, I have not been disappointed! And Ruby smells so good for a long time. Great shampoo smell!!

My husband just brought Savannah, our longhair dachshund, home from her grooming and her ears are…read moreawful! Hair standing up and uneven stragglers of hair hanging that will drag through anything she eats or drinks. What happened??? Bob is on the way back now to have the ears trimmed. This has never happened and if I could have spoken to someone instead of having to leave a voicemail, I probably wouldn't be leaving this review.