The crew from Full Service Chimney truly is one of the best in the industry. Communication is very…read moreopen, with a highly responsive team, no matter the day/time. It is true that you get what you pay for. While Full Service Chimney might not be the cheapest option, they do a fabulous job with great attention to detail in a timely manner. Thank you to Chris, Shayne, and the rest of the team for a job well done. Now, we just have to wait for the spring rains here in Kansas City to ensure that the repairs alleviated our issue of water coming in the chimney.

If you're looking for a good way to lose a few hundred dollars really quickly, I'd call these…read morefolks. I think they might be in the business of charging for estimates while never doing any actual work.

Count my impressed! This was the best service I have received as far back as I can remember. I…read morereceived a text message within hours and a service call within 24 hours. As a NEW customer! I needed a part that they were kind enough to have overnight express delivered and service within 2 business days to get my system up and running. Both fireplaces work better than they have EVER. Since installation by a local company I would NOT recommend, I am thrilled with my systems. I signed up for yearly service on the spot. Cyndi and Darryl were excellent to deal with.

Very knowledgeable and forthcoming with advice. They worked quickly and got the job done.read more

Jack with Loftus Chimney Sweeping was amazing! Quick response time and fits you into the schedule…read more A friend recommended Jack and after an inspection, he was able to do a cleaning and repair for an honest price. Took the time to show me how to properly use everything and answered all my questions patiently. 5 stars!

Clean, professional and personable. My fireplace was inspected and cleaned. It looks like a brand…read morenew fireplace. I highly recommend Loftus. They will treat you right!!

My family and I moved into our home over a month ago and we haven't been able to use our dryer…read moresince then because the vent was clogged or broken or something. Raytown Chimney came out and went above and beyond to find out what was wrong with the dryer vent. After about 3 hours, Bobby had it all cleaned out, fixed, and ready to go for us to use our dryer again!! He is a really nice guy and very professional. I have 3 very young girls and he was super sweet to them and even let my 4 year old follow him around and help out while he was here! We are very thankful for him and her services!! Highly recommend!!

I rarely leave feedback but my experience with Marty was superb! I could not pass up an opportunity…read moreto let everyone know how great this man is in the chimney business. Marty was very professional and knowledgeable about his area of work. He fit me into his schedule the same day, explained in detail what needed to be done for safety of my home and family, and cleaned my basement chimney at a very fair price. I highly recommend Marty if you want an affordable subject matter expert to help you with any chimney issues. I will be using this company in the near future to maintain the chimneys in my home.

Competent and trustworthy. Diagnosed the issue and fixed it. I recommend without reservation.read more

I'm very impressed by Terry's responsiveness to my request for service, timeliness of his arrival,…read moreand quality of his work.

I feel like this fireplace service lives up to their good reviews. I had a minor potential issue…read morewith my fireplace, and this is the kind of thing I really don't want to take chances on. When I reached out, they were pretty responsive and moved things to text; the key to my Millenial heart. They were pretty booked up, but I can wait if it's going to be worth it, so they scheduled someone for the next week. Their tech was friendly and to the point. He gave me options on what we could do, pinpointed the problem, and didn't push or overwhelm at all. I feel like I'm writing this one as a service to them to spread the word, but selfishly so I can remember to come back to them specifically if and when any fireplace issues arrive. They seem to do things the right way and know their stuff.

After making calls to several fireplace shops in the Kansas City area I was referred to KC Gas…read moreFireplace for diagnosis and repair of my 4 year old gas linear box. I spoke with the office manager Knox who was pleasant, friendly and helpful. Dillon was dispatched a few days later and we found him equally pleasant, friendly and helpful. More importantly he was very knowledgeable, thoughtful, and logical in his diagnosis. A part had to be ordered but Knox kept me in the loop and we set up a follow-up appointment. Dillon nailed the problems, cleaned the fireplace and managed to increase our flame height which we had wanted from day one. Given the communication and spot-on service I can HIGHLY recommend KC Gas Fireplace Service as your trusted source for anything related. Trust me - these guys are great!

RUDE and UNPROFESSIONAL! I would never go back in this store…read more I waited 20 minutes for help when there was only one other customer in the store and 3 employees that I saw. When the "only person who could answer questions" approached me he was rude and unprofessional! terrible!!!

I can not say enough about this great store!…read more A lot of great grilling and smoking choices, not to mention piles of accessories and fireplaces!!

Just called to get a quote to fix or replace my gas fireplace and clean my chimney. The woman on…read morethe phone said they don't do that. When asked what they did do they said service gas fireplaces and install new ones. So I repeated what I wanted and they said they couldn't help. What do they offer then?

AWESOME store, helpful staff! Knowledgeable in Fireplaces, great experience! Going into a Fireplace…read moreretro or new fireplace is the best. If you go into the process with the wrong attitude, as in wanting something for nothing or unreasonable expectations then (no matter what you are buying) it will not go well for you. Fireplaces are a thing of their own, and Midwest does best by knowing exactly what the industry has to offer, and offering the best and at different price points to meet different budgets. They are knowledgeable and friendly, dealing with vendors inside the United States and Canada. Speaking on the PROCESS.. it, installing and finishing, or retrofitting a new unit into an old space is not a QUICK process, lots of moving parts, and to ensure the best outcome it is best to manage your expectations and flexible deadlines so in the end you get the best for your money.

It's really important to me to buy local, but in this case I can't recommend this company. It takes…read moreseveral calls before they even get back to you. Even when I was purchasing the fireplace, I would have to stop by the office in order to contact them. But the most recent problem is kind of the last straw. I called on Monday December 16, 2024 and told the answering machine that my fireplace wasn't working. I called again on Wednesday, December 18 and still got an answering machine. I finally received a return call on Friday, December 20, five days after my first call. The message was "we really can't help you until after January 2. Call us then." So I was without a fireplace during the entire holiday. I called on January 2 and got scheduled for the 8th. I understand this is a busy season, but there is no excuse not to at least return a phone call within 48 hours. Unfortunately I can't recommend this company.

It was a real pleasure doing business with these folks. Had a problem with a pellet stove. Even…read morethough they didn't carry the brand they agreed to take a look at it. Very knowledgeable, fixed the problem.

Our roof needed repairing but it didn't need to be replaced. The top of our roof is flat and if we…read moreget water in our house, it comes from that flat roof. The company who'd replaced our roof didn't replace the flat part. They said it didn't need to be replaced. It was a rainy day when they collected the check. As soon as they were gone, our family room ceiling opened up and gallons of water poured in. The roofing company agreed to replace the flat roof but they did a sloppy job. I had someone on my roof who was screening off areas where critters could access our attic and they told me that flat roof needed to be replaced, sooner than later. I contacted several companies recommended by people on the Nextdoor app. One company came out to give me a quote but never returned my calls. Another company told me they were only doing roof replacements. I appreciated their honesty. I was very specific when I called roofing companies; I didn't need a new roof. One guy came out and told me he could contact my insurance company and tell them my roof had been damaged from a storm. We'd not had any damage to our roof from storms and that's bordering on insurance fraud. I decided to check out Yelp recommendations and saw that Easton had a lot of good reviews. When I called, they were very nice and told me they'd send someone out. The guys from Easton were there on time and they gave me an estimate. The estimate was very reasonable so I called to schedule the repair. The workers were very nice, professional, timely and they were there everyday until it was finished. They cleaned up after the repair so I wasn't finding random pieces of roofing material. Everyone, from the woman who answered the phone to the guys who did the repair was very nice and the whole process was seamless. Easton completed the repair and after years of checking ceilings, I can finally relax. Another contractor I'd used to remodel our house often needed access to the roof. I didn't ask him to check the flat roof but while he was up there, he wanted to check it out. He assured me they'd done a very good job and then asked for their info so he'd have the name of a good roofing company if one of his clients was looking to replace their roof. When an outstanding contractor is impressed with the work done by another company and asking for the company's info, that says a lot. If we have to replace our roof, we'll definitely use Easton and if anyone needs a roof replacement or repair, I highly recommend them. They've earned those 5 star reviews.

We had a great experience with Easton Roofing. They replaced our roof and gutters, and everything…read moreturned out great. The team was professional, reliable, and easy to work with throughout the entire process. Very happy with the quality of the work and would definitely recommend Easton Roofing!