This is my second time visiting this business. The atmosphere is comparable to any average nail salon. My first time patronizing the business went well. I didn't feel rushed and enjoyed my experience. However I decided to revisit it wasn't a bad experience but I felt rushed and certain practices I've never experienced ( I'm 34 and have been going to nail salons for 15 years). My nail tech doing my pedi when removing the gunk from my toe nails decided to scrape it onto the top of my foot instead of the towel. Will I revisit, maybe. Will I make this my favorite go to place, probably no. I expect to pay a certain amount, but I also expect to get the experience I pay for. This will most likely be my last visit. I can do my own nails but sometimes I like to be pampered but this is not it. All we want is a relaxing professional service with good customer service. Just fyi I paid $104 for a gel manicure and paradise pedicure. Plus $18 tip. read more

Vanessa did a great job on my CBD pedicure. It was very relaxing to sit in a massage chair while getting a much needed self care session. I recommend the CBD pedicure if you're feet are aching, it really helps. Vanessa is very nice and professional. The salon itself was clean. Plus you get points to use on your next visit if you pay with cash. read more

Very happy with the technicians who serviced me today. I got both a gel manicure and pedicure. I really appreciated the tech helping me with trimming an ingrown. It was painless appointment and I got good advice to remedy it. I didn't feel rushed and I am happy with the results. Also LOVE the DND sheer collection! read more

Fountain Nail Bar - Great service!! I am so happy with how my nails came out. - Nail Salons Near Me - El Paso, Texas

I love the fountain nail bar! Claire is literally the best! She takes her time and does a great job! Her pedicures are amazing and manicures are even better! If you go i would definitely request her or ask for her upon arrival! read more

Worst manicure I have ever gotten. This is after a day and multiple showers -- residue still all around my nails. The tips she put on are all crooked. The paint is not smooth at all. My pedicure was even worse. He barely even trimmed my nails. Did not do any of the basic pedicure steps and painted terribly and then half wiped off the extra on my skin but not all of it. My friend that got a pedicure got an infected toe. read more

Fountain Nail Bar - Bumpy finish - Nail Salons Near Me - El Paso, Texas

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Alva was so amazing. It was my First experience at this nail salon and I got the GelX nails. I have never had those either and she did a fantastic job explaining everything to me. She made me feel so comfortable and relaxed during my appointment and she was super friendly. The salon was beautiful inside and the smell was not overpowering. Everything was so clean! She was very detail oriented and provided an amazing service. I will definitely be back and booking my next appointment with her. read more

Fountain Nail Bar - Nail Salons Near Me - El Paso, Texas

Ruby is the rudest person I ever met at this place. I used to do business here on a monthly basis today for sure will be the last day I ever bring my money to this place. Zero customer service I got overcharged for something they never asked me if I was ok paying and the work looks awful compared to what I asked for. The technician broke my nail and try to fix it with powder and still looks bad. My nail was nice and square. Just beware before you step in this place. read more

First time i have every been in. Loved it. They were very knowledgeable about colors and trends. The lady who did my pedicure took her time and was very sweet. They offered me wine and of course I accepted. If I lived here this would be the only place I would go. Very clean and professional. read more

Excellent nail salon. Very nice pedicure. We got the PDA it's awesome. Hanna is an amazing pedicurist. We rescheduled for 6 weeks read more

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Complimentary wine with your services! That's probably one of the most important parts to point out lol. Mostly because if you don't ask, they won't offer it to you neither and you miss out. So not very often I like to give 2 stars. The reason for this is strictly out of services. Aside from their cheap approach at avoiding all their wine stock from being depleted, the staff is blatantly rude and in your face too about it. They think they mask it well because they speak in Vietnamese and you don't understand them. But they don't realize how their obvious stares and gestures towards you make it obvious. You always feel kind off bossed around too when you need to move your feet or hands for their services. I found that the most pleasant experience is if you have an Americanized employee which was only once for me. I went here to have acrylic nails removed too and the lady was rough. She tried to removed them by force to avoid using the shaving tool but really caused me pain. Even after i made it obvious she hurt me, she didn't seem to mind or gestured any apologies. Instead, she makes her way to the back, speaks to her coworker in Viet, and that other person turns her head to look at me. I served it right back to which she noticed and looked away. Just the worst and rudest. The setting is considerably fancy for a nail bar. When I found out that they give complimentary wine, one employee made the comment that that's the reason their name is Fountain Nail Bar. Coulda fooled me.. and did! read more

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If I could give 0 stars, I would. I had an appointment for 2:40 but wasn't seated until 3, then left with my feet soaking for 40 minutes. I eventually took my feet out of the water myself because I didn't want my skin too soft before they scrubbed. Now it's 3:40, I told the gentleman I wanted my nails square, not round -- he still cut them short and round. The manager/owner stepped in and switched me to someone else, but the damage was already done and the second technician couldn't fix it. I didn't end up leaving until almost 5. A complete waste of time and money. I will not be returning. read more

Alva is phenomenal! She always matches what we ask for. Highly recommend her. The salon is convenient to places to eat as well and easy access from the gateway. read more

Women and kids be cautious. Loved my full set and pedicure, BUT I will not go back. There's something weird going on at this place. While I was getting my pedicure everything was fine until we got to the massage portion. Lisa brought over a little stool and placed it next to where she was sitting, then she stood her phone on it. There was a guy on the other end, figured it was a boyfriend or husband maybe. I don't think so. I started to get really uncomfortable when I finally realized she had pointed the camera to my legs/feet and this dude was just WATCHING. Lisa and this guy did not say a single word to each other. He just WATCHED. I felt very weird and like it was very possible and highly likely she could have a side hustle going on. Women and kids, I'd be cautious with this place. read more

I requested a new set , I asked if we could use my nail stuff that I provided. I was told yes . The woman doing my nails told me the product was not the best i offered solutions to fixing the problem she said no so did the other woman who said I needed to use there product. I said fine she then put the product she showed me away . She said I could leave with out paying. So if they need my info here's my yelp . Vibe meh read more

OK, so this review while the nail bar itself was beautiful inside and out the work they good work. It wasn't wasn't exceptional. It was just good perks to this place was ambience and the selection however down side to this place where they speak very good but they use that they didn't understand they try to nickel and dime you in regards to the price. The upfront pricing that they provide was not the pricing that it was at the register. He tried to act like I didn't understand what he said. He definitely gave me one while we were service and then when I got to the was a was way higher than what was stated. It was one young lady. I'm assuming she was the manager. She was real rude real extra for no reason, passive aggressive, but saying the right things with that condescending undertone all in all I would say this place was a five out of 10. and the way that they just treated their customers. I also saw them ask one lady like five different times was she getting a service and the lady was there with someone else but they kept trying to pressure her into a service and she was sitting in the waiting area. They asked her like several different times several different ways, kind of pushy and then when she kept saying no service now all of a sudden they keep cleaning around her and just kind of making her uncomfortable. It was crazy so yeah I wouldn't recommend find somewhere read more

I have come on 2 different occasions to get serviced and I came as a walk in both times. The quality of service i received was immaculate, I got a fill on a nail set done by someone else and Melissa actually made them look a million times better. I went today to get a cbd pedicure and the women who did my feet (i forgot to get her name) but she did not make me feel insecure in any way of my feet like other nail salons have. I highly recommend this nail salon. read more

New around El Paso and we decided to try this place out, walked in it immediately felt intense, customer service was really bad! Immediately make you enter your personal information on a kiosk the lady got mad because we didn't want to enter all are info like this is a nail salon not the DMV. Got pedis starting at 39$ they are pushy to get the 50$ or 90$ services not very relaxing! All 3 of us that went we were suppose to get nails done. 1 of my daughters was with nail tech getting nails her being an adult she never considered to tell me the price for my daughter nails when she already had design. I was done with my pedi I walk over there and asked her how much were her nails rudely says can you wait I'm doing the design so I tell her no I need to know price because you never told me price or told my daughter you just went ahead and did as you wanted. The nails looked nothing like the picture my daughter showed her. My bill was 212$ so be ready to pay also 5$ sum charge if you pay card. This was 2 pedicures and 100 sum for nails. It was the worst experience not a relaxing place I left more stress then anything! Go to another salon where they will charge you 55-65$ instead for the same nails and design probably more relaxing with not such an intense vibe and what you actually ask for. read more

Rude rude manager , owner , whoever she is she is so rude . I loved my nail tech Katie so much but when I called and spoke to the manager and told her that the gel polish came off my 3 yr old after taking her a bath she called me a liar. Saying that "moms" lie because it's their babies. I was really nice about it too , I wasn't asking for a refund. Then to top it off they called me back the next day really early and the manager didn't have the decency to tell me her self but had another person tell me that I was not allowed to go with Katie anymore but that if I went I could go with another nail tech. Like really ? How petty is that ? I will never go back there . I went a few times and every time I went I tipped really well and never complained. That was not the first time she was rude either . She told me once that I wasn't to be late to my appointments. I was like ok is this not a walk in nail salon lol. I would call to see if Katie wasn't busy so I could rush over but I never made appointments. She would ask me around what time would I head over and I said 6-630. I was never precise . Then the next time I went with my daughter and husband which was my little one's first time she did not greet me she instead lectured me about "coming on time" but when I paid over 300 dollars that day and tipped over 60 dollars in tip was she soooo nice . My husband was even like is everything ok babe? That's how rude she was . I was a top paying customer but I would rather take my business elsewhere somewhere I'm treated with respect especially if I'm really nice to you . When the person who called and told me I wasn't allowed to go with Katie I told them That was so wrong that she was basically punishing me for telling her my daughter's gel came off and she called me a liar , that my daughter probably bit it off. I wasn't even asking for a refund or anything. She is almost 4 and does not bite or suck on her fingers . I told her I loved Katie and she told me the manager even told Katie that I was complaining about her work. Which is a total lie !! The girl who called me said she felt very uncomfortable having to call me and tell me this that I was really nice . The manager , She's an evil woman. Definitely not a business person who knows how to treat high paying clients or any client for that matter . Learn some respect , learn to run a business and not run clients away AND LEARN TO TREAT PEOPLE WITH KINDNESS!!! If I could give 0 stars I would . read more

when the lady was doing my pedicure, she was very rough when cutting my cuticles. it felt as if she ripped a whole chunk of skin off. a few hours later and my two of my toes hurt as i walk. I could not relax because of the uncomfortable cuticle cutting read more

The bar itsself was very nice, everyone was nice but my nail design was not. I didnt love my nails. I wanted an original design and who did my nails told me it wouldnt look good so then i showed her another design that she ended up doing. I know it was a time consuming design and its not all her fault. I didnt want to say i didnt like them because i was already soon to be late for work and i didnt want to be THAT customer. I feel she could have done better as far as cleaning up the design a little bit . I wouldnt go back for a simple yet hard design . Plus the shaping of my nails were not good either. I was disappointed to be honest it being my first time. Not to mention i got a pedi as well and the nail polish was on my skin too. It looks like i did them and im Not very good at them. Not worth almost $200 . read more

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I wish I wouldn't have come here. My gel polish was chipping after 2 days. The woman who wears the cheap red heels with the cheap gold embellishing working the front desk is rude. The woman who did my gel polish the first day did something wrong and the woman working the front desk had a nasty attitude about fixing it. I've been here three times to have them fixed in 5 days. I paid way too much money and tipped well to be treated like I did something wrong. No one is able to do anything because of Covid 19 and I haven't been swimming. I get gel polish all of the time and this has NEVER happened. They refused to do all of the toes that the lady who did them incorrectly did the first time. They have poor customer service and people skills. I'm disgusted by the quality of service. I'll never come here again and I don't recommend anyone else coming here. Update: The toes that the First Lady who did my toes are coming off. This picture is from today. I got my toes painted with gel May 14. 11 days later and my polish has come off for the fifth time. They refused to let the lady who did my polish correctly to just redo my gel polish. They don't value their customers. read more

Fountain Nail Bar - This is the fifth toe polish has come off on and it's only the 11th day. - Nail Salons Near Me - El Paso, Texas

Yelpers, I have been searching for a new nail tech for awhile. I had some doubts about going to the Fountains for my nails, since in the past places at shopping malls were never that great. However, I was extremely pleased about fountain nail bar. They have a iPad self check in that I liked. The nail bar is gorgeous, huge, with a large staff. I was very lucky to get Quan! He did a great job on my nails (gel) and my pedicure. He's was very personable and often checked in with me to ensure that everything was good I really appreciate that. Prices were fair and his work was excellent. I will be back read more

The managers service quality is horrible! I called to schedule with my nail tech and she told me that i could not schedule 2 hours in advance that i would have to come in and wait for her since she has to be available for walks in. Understood. Which is why i called in advance to schedule. So i came in early like she suggested to wait for my nail tech. When i arrived she had just finished with a client, and the manager was yelling that she could not take me, that she had to take 2 other people first before me and i had to wait until the appointment she tried to schedule me for which was 3 hours later. Mind you there was no one waiting, had it really been that busy then she could have gotten up and done the service for those that were "supposedly" waiting ahead of me. Her attitude and her tone were horrible. She should not be a manager if she is going to be yelling at clients for not understanding why she cant take the appointment, even though she was available. read more

I have just started going back to the Nail Bar. In a month I have paid 3 times for dipped powder nails!!!!! I asked to get my money back or get tips because their dip chips immediately. They told me they do not give refunds and that if I wanted to get tips I would be charged full price since it is a different service. Also, that the dip is not staying because my nails are too thin and that is why they keep chipping! One: I did not have this problem at my previous salon in the Westside which is too far for me to go to. Second, one nail did chip but the rest are clearly legging from the top layer of polish! In all, I will not go back. Find a better salon who is willing to keep customers and has better product. read more

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Really great service!! Walking in I was immediately greeted, asked to sign in, & started choosing my dip color (WOW, they had SO many colors, glitters, & variations) The inside was so cute, well decorated (very high class looking, & above & beyond CLEAN!!!!) Karen was really sweet, attentive, & knowledgeable! I will most definitely be returning!! The photo is about a week out & my cuticles could use some lotion/oil but they look wonderful :) Color is JAS 034, shape is square, & paid $55 for dip + a manicure (hand soak, cuticle care, & 2.5 min hand massage) Update: I went back!! I love Karen. She killed it again & the pedicure was A M A Z I N G read more

Fountain Nail Bar - Nail Salons Near Me - El Paso, Texas

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First time and I'm never coming back. Terrible service and extremely over priced. I paid over $60 for this. My nails look like pieces of square gum. When I told her I wasn't happy with the shape she told me that I should have told her in the beginning, which I showed her a picture of the length and the shape before she even began. read more

Fountain Nail Bar - Nail Salons Near Me - El Paso, Texas

Updating my review- I visited on a Sunday morning and it was extremely rushed. Paying for a more expensive pedicure you would expect some sort of relaxation, but it was in and out. No soak, mask only on front of legs, no lamp for polish to dry after pedicure is finished, etc. I would steer clear of this place on a weekend. Lesson learned! read more

Definitely don't recommend going to this place for a pedicure. Not even a full week and all my toes were chipping. I especially did not like that you need to pay about $50 in order to get the callus removal. It's overpriced and the quality is below average. Will not be returning. read more

Fountain Nail Bar - Pedicure - Nail Salons Near Me - El Paso, Texas

I just got my nails done last Saturday and the color on my right thumb nail chipped just two days later. I went in today, 7 days after the service to see if I could just change the color at this point and to see how much they would charge. They wanted to charge $32 for a polish change no discount or anything for the fact that the color chipped off just two days after I got them done. I paid enough last week since they charge an extra $5 for my length and they aren't that long. They had charged me $60 for fills. No design or anything just a pink polish. It is over priced in my opinion for the work they do. read more

First of all, this place does NOT have a polish guarantee for regular polish. Of course, they use cheap polish. I was there on Thursday, getting a pedicure and mani. Today is Tuesday and I have two chipped nails. Two: I got a gel mani. Several of my nails had air bubbles/bumps. I mentioned this to my nail tech, Bebe, before she applied the final coat. Instead of removing the polish, all she did was add two additional coats. Of course that changed the color of the polish and now my polish is super thick, to the point where my mom asked if I had fake nails, which I don't. Lazy way to deal with the problem. Lastly, my mom was at this place with me. Her nail tech sat her under the purple light to dry her polish. The glass in the light shattered, causing a huge noise that scared everyone in the salon. Not only did no one from the salon check on her to make sure she wasn't hurt/cut by the glass, but they didn't offer her a discount or anyway try to make it up to her. read more

Fountain Nail Bar - Second chipped nail. Salon has no polish guarantee for regular polish, only gel. - Nail Salons Near Me - El Paso, Texas

If I could give 0 stars I would. This place is a SCAM. I asked for dip on my nails with a simple design. The technician started my nails and then after applying tips and the base layer of the gel, she proceeded to tell me that it was going to be over $100 total. FOR ONLY DIP NAILS AND A SIMPLE LINE DESIGN. I asked why I was being up-charged so much because I have never payed anything close to that much for nails that had way more complex designs. She brought over her manager and the manager proceed to tell me that is the cost and that has always been the cost. I said I wished they would've told me this before we started because then I would not have wasted either of our time. I told her I wanted to leave and she said I was not able to until she but my nails or until I paid $15 to get the dip layer removed. This is how I left the salon after 25 minutes. Do NOT go here. read more

Fountain Nail Bar - Nail Salons Near Me - El Paso, Texas

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I really didnt want to give any stars. As soon as you walk in they are so rude and yell at you to sign in (should have been my first clue to run). Then when you're waiting nobody ever came over to fill the foot tub with hot water. The water was super cold and when finally my mom and I were up for our turn both girls that we got did a horrible job and the lady that was doing my pedi had long nails and was hurting me the entire time she would do anything to my feet. You can just tell that the establishment is poorly managed and nobody has a smile on their face. Would definitely not recommend final pedi polish was horrible and a waste of money. read more

Everyone was polite & my nails turned out cute ! Also the music playing was nice . Would definitely recommend

exce pedicure and nail service. Very friendly staff and fun time to get your nails done

Bebe just gave me The best pedicure I've ever had! I got the aromatherapy with gel Polish and it felt like it lasted over an hour. Every callus was removed and it was just amazing. Dereck did a full set on me and I love it too. Just the attention to detail was great The atmosphere is so nice and relaxing. Will definitely be going back. read more

Oh, man, definitely coming back to this Spa, it was the bath salt rub & the complimentary toe separator w/ the complimentary sandals. Received the fresh Clear Pink pedicure to my liking in just under an hour. Very good customer service. Prompt and professional, not to mention the child pedi section - ADORABLE. Toddler pedicures! Left this spa freshened up. With the perks of the rewards def a recommend. https://uspedicurespa.com/en/history-of-pedicure read more

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So I've been doing my nails for a while now. I got a mani and pedi with gel color. I have my natural nails and I have them shaped squared, now I don't know if the tech thought I was young and thought he could get away with simply just laziness. But he didn't shape them correctly I had to correct him on every nail because they were so uneven. And I had a pretty bad bubble and he was going to let me go under the lamp like that and I had to tell him. My pedi was pretty good, they do charge you extra $15 on top of pedicure for the gel. Over all I like how it came out and would go again but i have to keep my eye out for the small details that matter to me. Maybe I'm just picky but I know what I want and how I want it done. read more

Fountain Nail Bar - Nail Salons Near Me - El Paso, Texas

3 weeks ago and "my real nails" still hurt, very bad. The nail tech took 3 Hours ! Yes - 3 hours. She ground into my nail bed. CHARGED ME $130.00 and I never agreed to that. Dishonest & I really should report them to the health department ! Nasty glue was Brown - owner / manager was talking in foreign language to tech and sounded Very Mean - he was mad she was taking so long. JUST ABSOLUTELY HORRIBLE AVOID THIS PLACE AT ALL COST ! read more

Nice place Kelly is great she is very talented and experienced with nails I'll always go to her w/o I'm in El Paso

They're alright. The lady that sits at station #12 always does her best. but the manager is RUDE