My friend and I visited this restaurant to celebrate her birthday, but unfortunately, we did not…read morehave a great experience. The two of us arrived at the restaurant at noon on a Monday. Upon arriving, a male host informed us that there would be a 25 minute wait to be seated at a table, but that we could sit at an outdoor counter and wait for our table to be ready. We happily agreed before being approached by a hostess named Madison, who told us that she preferred that those counter seats be left open and that we should wait elsewhere for our table to be ready. Mind you, there were about 6 open stools at this counter, and people were not being seated there. I thought this was strange, and that the hostess was quite rude, standoffish, and dismissive, but we abided by her request and left the restaurant.
After forty minutes, we received a text that our table was ready. We returned to this restaurant (and yes those stools were still open), only for Madison to sit us at the bar. This was upsetting because we were told that we were waiting for a table and we wouldn't have waited so long for bar seating. My friend approached Madison and asked if we could sit at a table. Madison responsed, "well, the bar is what is available". My friend then informed her that we wouldn't have waited 40 minutes for bar seating, especially since we were guaranteed a table. Madison looked at my friend, looked at her tablet, and then looked my friend dead in her eyes and said, "actually, you only waited 36 minutes" before turning back around. Impeccable. What a delight!
We then spoke to another host who was able to immediately seat us at a table. Imagine that. The manager came over to apologize to us by stating that our experience with Madison does not define their restaurant, which unfortunately for them, is untrue. If there is anything that represents a business, it is your employees, but I digress.
Thank you to our server for the birthday pin, dessert, and espresso martini for my friend. My fried rice with vegan eggs and soyrizo was delicious. My friend enjoyed her quesabirria. We didn't like our cocktails at all so I wouldn't recommend this restaurant if you're looking for good drinks.
The food was good and the interior is beautiful, but I would not return. 40 minute wait on a Monday afternoon, I can't even imagine the weekends.
Madison, I hope that this is a temporary job. Hospitality is not for you.