Missy was absolutely amazing. She found the parts I needed and communicated thru the entire…read moreprocess. Super easy to work with and Randy did the repairs quickly. The cost was also considerably less than what someone else quoted us. We had a black tank explode. Lone Star RV came out and did the repair on that and switched us over to on demand water heater for $1200 less than what was quoted to us by someone else for just the black tank!

Always willing to help...friendly, knowledgeable & fair pricing. Missy in the office always willing…read moreto get answers to any question you may have.

I had a really bad experience with a trailer on my way to Colorado. We stop in here for help and…read morethe guys could not have been any more helpful. Jason I think was his name was awesome. He helped us get back on the road with a new trailer. Super easy even held onto the old trailer, so a family member could come get it. I would highly recommend these guys any day of the week.

I hired them to inspect and replace/repair anything that needed to be replaced or repaired on my…read moresingle axle, especially the bearings. Two weeks later the job failed leaving me stranded and out of work. Their employee, Jason, was pleasant to work with and sent a wrecker to evaluate the issue and determine cause. The arrangement was that if it was their fault, they would pay for the wrecker and the repairs. If it was not, I would be responsible for the wrecker and any repairs. I agreed and the wrecker determined it was due to faulty work, an over tightened castle nut, and it could not be fixed without being hauled into his shop. Trusting that Big Tex would make good on their word, I allowed the wrecker to take it. However, Jason's boss, Mike took over and called me at nearly 1700 on Friday to extremely rudely inform me that they would pay the tow, but not for any repairs. Thus, leaving me in even a worse situation with my trailer now another 1.5 hours even further away. He talked over me and attempted to be demeaning because I'm a woman, treating me like I didn't know anything. And that I could just take it up with corporate. So, if you want them to steal your money, not do the job they are paid to do or do it wrong, and then renege on their word, wasting more of your time and hard earned money and then speak degradingly to you, then yes, go there.

David Allen and Rob went above and beyond for us! We will be back in the near future.read more

Absolute worst service dept. ever- took our new 2026 camper in for minor repairs after an…read moreextensive road trip and repairs were not fixed to our satisfaction and ended up making repairs ourselves. What is the point of a warranty if you have such sub par service staff and cheap parts/repairs done by incompetent service staff. Buyer beware-shop elsewhere is considering a new camper!

I bought my fifth wheel from Altus RV in January of this year after searching for one that I liked…read morefor over a year. They started out nice and helpful. When I picked up the camper, they washed it and all but didn't remove the stickers from the front nose cap of the unit. That should have been my first warning sign. I drove home 5 hours and upon getting it parked, went to remove the 2015 sticker that was on it. Upon removing it, I found that the gelcoat was damaged into the fiberglass on the nosecap. I contacted the sales person who said she'd have Tony, the owner contact me. I patiently waited and finally called several more times only to talk to Tony once and when he found out who I was went to "put me on hold" and hung up. I talked to Bridget who said she'd talk to the owners and have been totally ghosted to this day. I would say if you go to buy from them, be sure to check and double check it over for damage and consider a professional inspection from a third party.

I bought an RV last week and I should have left a review sooner, a 19 outback. the ladies that work…read morethe office were super nice and let me take my time checking the rv while showing every option it offered, the guys in the shop even moved it so we could hook it up to water and electric to ensure everything worked. Best deal I have gotten on a camper and extremely happy. Thank you!!!

I cannot say more about RV Connection's sales staff and technicians. They have been very helpful…read moreevery step of the way. They have gone above and beyond what you would expect to make sure we are happy with the entire process. I am happy and relieved that they are local and convenient to take care of our RV after the sale!

Do not waste your time coming here. You tell them what trailer your interested then they try to…read moresell you more expensive trailers. When you going to look at the one you show interest they get a text that it sold. Oldest bullshit trick in the sales game!!!! Run away from these people as fast as you can!!!!! Do not do business with Kurt Cox he knew from the time he talked to us on the phone it was sold. Wasted a 2 hour trip!!!

Scott Tye is a great and meticulous inspector as well as an RV owner. He did a great job on our…read morepre purchase Class C inspection. I believe he is also reasonably priced. We sent our report to the RV dealership and they fixed just about everything we asked for before delivery. You can count on Scott for good advice. He is also very friendly! It's amazing what he knows about different styles and brands of RV's

I am a first time CamperVan owner. I contacted several inspectors on this site and Scott was the…read morefirst to contact me back. I hired Scott to do the independent RV inspection and he offered me a 4 hour training course to go hand in hand with the inspection. He was impressive. He answered so many of my questions and showed me so much about my new van that I didnt know. He was very patient and did an awesome job on the inspection. I would highly recommend him to anyone out there who needs an independent inspection on their new RV.

Fantastic customer service, and knowledgeable technicians. Very attentive when it came to repairing…read moremy RV roof.

Am so glad I found Bestway RV. Christi in the office is professional and friendly... just real…read moredown-home. Just had my 5th wheel AC maintenance done again and Hosea was efficient, friendly and gave me tips and related information that will come in handy, since I don't have anyone right close to call on. The service fee was very reasonable. I called around a few years ago when I got to this area so I have a frame of reference about competitor's charges. Can't say enough good things about these folks!

went here with a list of things not knowing they would charge by the hour, some of the things on…read morethe list we not fixed and charged us anyways. we told them to fix our slide issue and they just told us what was wrong, they did not fix the issue at all.

Update: Returned recently for a repair that was not covered by insurance. The diagnostic fee was…read morereasonable. Repair was quickly and affordably done. Parts used were an upgrade/improvement over factory parts. Highly recommend if you have some repair work to be done.