Missy was absolutely amazing. She found the parts I needed and communicated thru the entire…read moreprocess. Super easy to work with and Randy did the repairs quickly. The cost was also considerably less than what someone else quoted us. We had a black tank explode. Lone Star RV came out and did the repair on that and switched us over to on demand water heater for $1200 less than what was quoted to us by someone else for just the black tank!

Always willing to help...friendly, knowledgeable & fair pricing. Missy in the office always willing…read moreto get answers to any question you may have.

I had a really bad experience with a trailer on my way to Colorado. We stop in here for help and…read morethe guys could not have been any more helpful. Jason I think was his name was awesome. He helped us get back on the road with a new trailer. Super easy even held onto the old trailer, so a family member could come get it. I would highly recommend these guys any day of the week.

I hired them to inspect and replace/repair anything that needed to be replaced or repaired on my…read moresingle axle, especially the bearings. Two weeks later the job failed leaving me stranded and out of work. Their employee, Jason, was pleasant to work with and sent a wrecker to evaluate the issue and determine cause. The arrangement was that if it was their fault, they would pay for the wrecker and the repairs. If it was not, I would be responsible for the wrecker and any repairs. I agreed and the wrecker determined it was due to faulty work, an over tightened castle nut, and it could not be fixed without being hauled into his shop. Trusting that Big Tex would make good on their word, I allowed the wrecker to take it. However, Jason's boss, Mike took over and called me at nearly 1700 on Friday to extremely rudely inform me that they would pay the tow, but not for any repairs. Thus, leaving me in even a worse situation with my trailer now another 1.5 hours even further away. He talked over me and attempted to be demeaning because I'm a woman, treating me like I didn't know anything. And that I could just take it up with corporate. So, if you want them to steal your money, not do the job they are paid to do or do it wrong, and then renege on their word, wasting more of your time and hard earned money and then speak degradingly to you, then yes, go there.

Probably 2nd or 3rd time I've ever written a review.. I only would write one when it's superior…read moreservice. If I couldn't give a (5 star) review, I wouldn't waste my time. So much "good" to say about this place. A couple of weeks ago we bought a 2025 Rockwood Signature from them. And we've had nothing but a great experience from start to finish. Salesmen: Nathan & Carson Nathan was probably the kindest (most non-pushy guy) ever.. But yet wanted us to leave in the RV that best fit us and our needs. He really made it easy... Such a good guy.. And the young man, Carson was assisting him, perhaps a new young salesman there, was terrific. Such a great, fresh young face to see in sales. So polite. Rare to see those young men in those positions, so professional and kind. Finance: Kenneth. Couldn't have had a better person. Extremely thorough. Professional. Friendly. Real. Enjoyed it, unlike most (finance meetings) that I've been through with large purchases. Walk Thru: Jillian (( 5 star )) Hook-up / Send off: Shane (( 5 star )) Two people that fit the profile and exceed the standard of professionalism there at Funtown Winstar. It just got better with each employee, each step along the way. After getting the camper home, we had an issue with the "auto leveling system".. It was not leveling, and continued to show a system error message.. I knew it wasn't (operator error) and had to be a system fault. We'd only had the camper 2-3 days when I called them to inform them.. Carson, the young man I referenced earlier, helped me as best he could over the phone, on speaker with another employee... He guided me (over the phone) with possible error reading fixes and helped me reset the zero-level.. But all to no avail. He got the manager to call me back which in turn had someone come right out to me that evening "after hours", at no charge at all. The real 5 Star employee: Todd Pittman!! This guy.. Wow.. He came out that evening! To my location! He found that the leveling system in fact wasn't working properly, nor was it charging properly from the solar charger. He promised to do some homework on the system, make a few calls, and come back to me in the next day or two after work and correct the problem for me. Two days later, he called and asked for permission to work on my RV, and that he thought he'd be able to correct the issues now.. I met him out at our RV storage facility and after a lengthy trial and error, a conversation with the LIPPERT professionals, he was able to fix the leveling system; ((after finding out the sensors were not connected to the correct jacks)) Disconnecting them and reconnecting them correctly, and running all the diagnostic tests.. Setting it up correctly and walking me through each step to ensure that my wife and understood everything.. YES.. These things should've already been caught BEFORE I took it home, and weren't, but these things happen.. No problem.. He stood by the company with professionalism and ensured me he'd make it right. And he did. He properly connected and programmed our solar power option on the RV, enabling it to receive power and distribute accordingly... All this, after hours, at my convenience, at my trailer location, with an extremely friendly/personable yet professional demeanor often not found in his line of work.. Very very pleasant surprise that was not expected. The entire process, from search, to purchase, to finance and walk thru, to extra maintenance right out the gate was superb.. Again, especially Todd. That young salesman Carson, and that maintenence man Todd are exceptional examples and Fun Town Winstar (in my opinion) would be pretty hard to beat. Thanks for the great experience. Brandon Neal US Army (ret) SFC

Absolute worst service dept. ever- took our new 2026 camper in for minor repairs after an…read moreextensive road trip and repairs were not fixed to our satisfaction and ended up making repairs ourselves. What is the point of a warranty if you have such sub par service staff and cheap parts/repairs done by incompetent service staff. Buyer beware-shop elsewhere is considering a new camper!

I bought my fifth wheel from Altus RV in January of this year after searching for one that I liked…read morefor over a year. They started out nice and helpful. When I picked up the camper, they washed it and all but didn't remove the stickers from the front nose cap of the unit. That should have been my first warning sign. I drove home 5 hours and upon getting it parked, went to remove the 2015 sticker that was on it. Upon removing it, I found that the gelcoat was damaged into the fiberglass on the nosecap. I contacted the sales person who said she'd have Tony, the owner contact me. I patiently waited and finally called several more times only to talk to Tony once and when he found out who I was went to "put me on hold" and hung up. I talked to Bridget who said she'd talk to the owners and have been totally ghosted to this day. I would say if you go to buy from them, be sure to check and double check it over for damage and consider a professional inspection from a third party.

I bought an RV last week and I should have left a review sooner, a 19 outback. the ladies that work…read morethe office were super nice and let me take my time checking the rv while showing every option it offered, the guys in the shop even moved it so we could hook it up to water and electric to ensure everything worked. Best deal I have gotten on a camper and extremely happy. Thank you!!!

I don't often leave reviews, but I had to post about our recent experience with RV Connection,…read morespecifically Jessica, Barbara and Matt. We have been searching for a very specific unit for several months and happened to find it in Lawton, OK at RV Connection. We live in Aurora, CO. Discussing such a big purchase on a unit 10 hours away comes with quite a bit of stress. Jessica and Barbara were both amazing with their communication. They stayed in touch and answered all emails, calls and texts promptly. They were also flexible in working with our schedule and made sure the unit was ready and in pristine condition ahead of our arrival. Despite our arrival landing on a busy day for them, they were able to start our walkthrough appointment ahead of our scheduled time. Matt did our walkthrough and helped in overseeing the install of the weight distribution hitch, reverse camera and other smaller accessories purchased onsite. They had us in and out it record timing so we were able to hit the road back to CO at a decent time. All three of the folk we worked with provided us an outstanding experience and I want to thank them for all that they did to make our dream travel trailer become our reality!

I cannot say more about RV Connection's sales staff and technicians. They have been very helpful…read moreevery step of the way. They have gone above and beyond what you would expect to make sure we are happy with the entire process. I am happy and relieved that they are local and convenient to take care of our RV after the sale!

Scott Tye is a great and meticulous inspector as well as an RV owner. He did a great job on our…read morepre purchase Class C inspection. I believe he is also reasonably priced. We sent our report to the RV dealership and they fixed just about everything we asked for before delivery. You can count on Scott for good advice. He is also very friendly! It's amazing what he knows about different styles and brands of RV's

I am a first time CamperVan owner. I contacted several inspectors on this site and Scott was the…read morefirst to contact me back. I hired Scott to do the independent RV inspection and he offered me a 4 hour training course to go hand in hand with the inspection. He was impressive. He answered so many of my questions and showed me so much about my new van that I didnt know. He was very patient and did an awesome job on the inspection. I would highly recommend him to anyone out there who needs an independent inspection on their new RV.

Fantastic customer service, and knowledgeable technicians. Very attentive when it came to repairing…read moremy RV roof.

Am so glad I found Bestway RV. Christi in the office is professional and friendly... just real…read moredown-home. Just had my 5th wheel AC maintenance done again and Hosea was efficient, friendly and gave me tips and related information that will come in handy, since I don't have anyone right close to call on. The service fee was very reasonable. I called around a few years ago when I got to this area so I have a frame of reference about competitor's charges. Can't say enough good things about these folks!

This place is top notch! We worked with Jeff in the service department and he was very thorough. We…read moreleft our RV there confident these guys would fix the issues we were experiencing. They were quick and fixed our issue in no time at all. If you're experiencing problems with your RV, take it to these guys. They are honest and quick to get the job done!

went here with a list of things not knowing they would charge by the hour, some of the things on…read morethe list we not fixed and charged us anyways. we told them to fix our slide issue and they just told us what was wrong, they did not fix the issue at all.