My Nephew My nephew…read moreis a pretty amazing mechanic, and human being. I came through town for a visit and decided to stop by Mr. Mac's where he works. I was so impressed with the size of this place! This is a major operation! They have all kinds of mechanics on the floor, and they mean business. It's a very clean automotive store, too. I would definitely take my car or truck here every time. Say hi to my nephew, Shawnee! He's the BEST!!

Really I don't trust this place. They supposedly did a coolant drain and fill on my Toyota. I don't…read morebelieve that they actually did the work. I stayed with my car I walked to the stall where my car was to see what was going on. I did not enter the building and stood outside the building. I was told to go back to the waiting room. It's like they didn't want me to see what was being done or wasn't being done to my car. Doubting that they actually did the work I took my car to another place where I could actually see the work being performed. Never will I ever go back to this place. People beware when a service company takes your car and will not let you see the work being done. I my opinion Mr. Mac's is not to be trusted.

Misdiagnosed. Wrong repair. The first thing that comes to his mind is the problem. He doesn't check…read moreit out. Sends you away with a false diagnosis and charges you high dollar.

2016 Volkswagen leaking coolant charged me $627 to replace the radiator and fill it up with fluid…read morebut not even two days after having it coolant light started coming on and even after they replaced the radiator it was still leaking coolant so they didn't even check the lines or anything like that just slapped anew radiator on there and charged me for the fluid which I already had in my trunk. They did not diagnose my vehicle properly.

Came here twice to get a flat tire replaced, and for a vehicle inspection report. Both times…read moreservice was quick, and easy. Staff was super friendly, and professional, and I will definitely come here anytime my car needs work. Only negative was none of the staff wore masks, and with Covid-19 still on the rise, this is a concern.

Tommy and his team are a Godsend! I was driving my nephew to a recruit weekend in Lubbock, we were…read moreabout 40 miles west of Wichita Falls when my car just completely died on the highway. Tommy was quick to help and diagnose, and so graciously allowed me to keep my car at the lot while I figured out my solution. This has been such a stressful process, and Tommy has been so kind and helpful the entire time. Highly recommend North Texas Auto Service! I live in OKC, but if I am ever in Wichita Falls again and need help, this will be the first place I call!

great people and staff. They have always treated me good and was always happy to helpread more

Brought in some special ordered flow series headlights and were installed with no problems! John…read morehooked me up and cleaned up the wiring for my other lighting that someone else did. Great price, will def do business again.

Good communication . Good service . Good price …read more (Installation of front + rear brake pads & rotors)

It's a small building but obviously very trusted in the community, they were constantly busy but…read morenever got behind on work. They work fast and are very honest with reasonable prices. Got my truck towed there. Met Blake and his wife, they were so nice and worked with me and my crazy schedule. I'll definitely be coming back if I have issues again.

Blake has done my struts recently, not first time I have used him for work on my car. his work is…read moregreat, always fits me in somehow and has it done on time with fair pricing. Definitely make appt with him

Service Requested was a busted radiator hose that needed to be replace, Tony was, professional,…read morequick and able to get me in last minute. I was able to call and let him know I was being towed in and he was able to get me the job done. I valued this man's time as he stayed open later to help me out.

Very quick and professional. The brake job was competed in a timely manner. Highly recommended and…read morewill continue to support this local business for all future automotive services.

Quick service, straight forward honest guys working there. Austin installed a front and rear dash…read morecam for me, very clean install. Didn't jack up the headliner or panels and made sure I knew how to use everything he preset for me. Good price and would come back if I ever needed anything else. Paul (owner) on the phone didn't sound too happy for initial service call due to me not buying item from them because I got it discounted from the manufacturer, but other than that 10/10

Outstanding customer service, products and exceptional finished product. I couldn't be happier with…read morethe radio / dashcam install. Great work!