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    Autozone

    2.6 (5 reviews)
    Closed 7:30 am - 10:00 pm

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    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (1 review)

    Most likely, these employees are underpaid and overworked. However, there is no excuse for lack of…read morehuman decency. I was passing through driving home to Abilene TX. Never been to Wichita Falls and about to run out of gas and it was late. Lost the key to the gas cap. My cell signal was scarce with no Internet. I had not eaten in days starving, stressed and frantic. Conserving gas I called asking if they carried Mopar locking gas caps to get a key and told them of my dire situation. The "man" looked it up with an affirmative answer so I used my precious gas to drive there. He was very helpful on the phone but willfully ignored me upon arrival. However, "Katie" informed me they don't carry Mopar. I did notice smiling glances between the pair and was confused but now it make sense. "Katie" giggled and said the answer to my problem was on Youtube. Unfortunately, she refused to offer any further details. I could tell from her smirk "help" was not gonna happen. Still, I pleaded with "Katie" to help me but she remained silent with that smirk. However, she did offer a screwdriver but this was useless without knowing how to use it for my problem. I even asked to sleep in their parking lot since it was late and "Katie" replied "probably not due to police patrols". So I left and managed a limp to Walmart for the night. I used their wifi and Youtube showed others putting a screw through the gas cap to prevent it from turning. That was the simple answer to my problem. Thus, I purchased a screwdriver and screw at Walmart. Why couldn't "Katie" be helpful to someone in trouble and provide the simple answer? Why didn't "Katie" either give or sell me a damn screw along with those minimal instructions? Why did the "man" tell me they carried Mopar locking gas caps? This would be an extremely positive review if "Katie" and the "man" did the right thing. "Katie" and the "man" who misled me are terrible employees and obviously got a thrill watching me struggle. Again, there were several smiling glances between the pair. They misled me to O'Reilly's aware of my dire situation. Otherwise, never would have set foot in this pathetic business. They offered no goodwill whatsoever. This is simply a matter of human decency. I have gone out of my way to help others and given money to those in need. I have paid others rent, purchased food, paid phone bills, etc. "Katie" and the "man" should be ashamed and trained on human decency but doubt it would help. Basically, they took pleasure in watching my plight and would not offer a glass of water to someone dying of thirst. Based on other reviews this is not an isolated event at this store. Look at the elderly woman they would not assist in a previous review. O'Reilly's offers "canned" responses to a plethora of negative reviews. Obviously, they embrace a world with no human decency. Thank you. This event happened Thursday 05/18/23 at 8pm.

    From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

    Walmart Auto Care Centers

    Walmart Auto Care Centers

    (2 reviews)

    They would not mount my tires. I have a Bronco II that has oversize tires on it already. I bought…read morea different size tire online and took them in to have them mounted. I was told they would not mount them because it was not the recommended tire size for my vehicle. SERIOUSLY?? Firstly, to think the Walmart Tire Center knows more about my vehicle and what it is capable of than I do is absurd. Secondly, I spent weeks researching the tire size that would work for my application. Just because a manufacturer recommends one tire size DOES NOT MEAN THAT'S THE ONLY ONE THAT WORKS. Thirdly, if I had brought the same wheels and tires to them in the bed of a pickup truck, THEY WOULD HAVE MOUNTED THEM. If this is a corporate mandate, it's patently absurd and downright idiotic, not to mention there's no way to enforce it when wheels and tires are brought in off of a vehicle. STUPID. I have 8 vehicles that periodically require tires and rotations. Walmart just ensured that they will never receive any of my money at their auto center ever again. Groceries, yeah. But to tell me that they know best about my vehicle is insulting and fallacious.

    I came from out of town to visit family. While here I hit a bolt on the highway and had to get it…read moreremoved and patched before I go back home. While I was at the tire center getting my flat fixed I had our dog because she wasn't playing nice with the other dogs. Since it was cold and rainy this morning I went to go sit inside the waiting area and all the tire area employees saw that I had a dog, but didn't say a single word to me. After I was in the waiting for a few minutes the department manager came in and told me I had to leave the store because of my dog and he followed me all the way outside, so I have been sitting out in the rain and cold for well over an hour all because I have a small wiener dog with me. It would have been fine if there were signs up saying no dogs or even if when I looked it up but I didn't. I have been to plenty of other stores where I live and they allow dogs all the time. Now I would have been ok with it if it was dry, but it is tanning and they have my car so I have no where to sit away from the elements except for directly in them.

    Nissan of Wichita Falls - No one could find my new car I bought last night that I dropped off 2 hours ago for over 25 minutes. Thank God for Robert

    Nissan of Wichita Falls

    (23 reviews)

    I like them. Dang 85 characters- um they have plugs for…read morephones, crappy tv, snacks, could use spring water, They are fast, nice. No hot dogs or ice-cream. Did I tell you about the plugs?

    RUN FROM THIS CROOKED PLACE!! High pressure, lies and deceit. Starting with Joe Redwine (Sales…read moreManager and top tier liar), all the way down to the salesguy. My wife and I made the mistake and purchased 2 vehicles from them in DEC(Almost $180k). It was ok until we got in the finance office and after telling the finance guy no, no, no, I was so tired and hungry and just wanted out of there, we caved just to get him to shut up so we could go home and it was downhill from there. Within a few days we called back to cancel the B***S*** wheel and windshield warranty that was close to $4,000. They came up with every excuse and told us over, and over and over it was being cancelled. Now its 5 months later and are telling us it is not cancellable? SCAMMERS!!! ALL the things that we were promised/told would happen, DID NOT!! They did not follow through with any promise they made. On both vehicle's sticker was a $1499 dealer ad that was supposed to include all-weather floor matts... We never got a set for either vehicle(and of course charged for them)!! As far as going to GM? He is impossible to get hold of and too big of a coward and refuses to man up and call me directly. They need to teach their employees how to call out, NONE of them seemed to know how.....NO ONE!!! Save yourself the grief and anger.............GO SOMEWHERE ELSE!!!

    Autozone - autopartssupplies - Updated May 2026

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