I hate a farce, and that's what some FC properties are becoming!
Case in point, M Station:
Beware vindictive incompetent management.
(every manager that makes an attempt to fix things gets framed and fired in under a year so how could anyone managing know what is going on in the complex or have time to become competent?)
Unfortunately rental income of roughly $1300 a unit, with 50% property tax reduction, leaves them on such a tight budget they can't afford competent staff, acceptable repairs, or refunding resident's deposits on undamaged units.
In the original TDHCA grant application Foundation Communities promises to engage residents and encourage their feedback, possibly by a resident led association. They hardly do that and instead regularly ignore or intimidate their residents who have concerns which include:
AC goes out for over a month every summer in at least one building,
-Sometimes no replacement AC is given residents for a week or more.
Heavy roach infestation,
- it is management responsibility to attempt to eradicate, the current contract they have with pest control to do individual units on a 2 week basis is ineffective. Residents are required to come in during office hours weekly to sign up for service. This creates inconsistencies in treatment and the problem persists. A better practice would be allowing residents to give indefinite authorization until the roaches are gone. The only time M Station eliminated it's roach problem was when the above strategy was used, of course they came back when policy reverted.
Indoor mold colonies present in many units and the shared air intake system,
-Penecillin, Aspergillus, and black slimy mold, although Stachybotrys spores not confirmed in air samples, this mold does not readily produce air born spores and needs to be found and sampled.
IF YOU SUSPECT BLACK MOLD CONTACT ME FOR FREE TESTING.
-possibly due to yearly summer A.C. malfunction when the vents are hot and humid. The LEED platinum certification circa 2010 also requires extensive vapor barriers that trap indoor humidity in and leads to higher incidence of mold growth. Flooding not handled in a responsible way that would prevent water damage from giving rise to mold colonies.
Frequent pipe leaks and flooding,
-When a unit is flooded and the water is sitting in the walls or ceiling, the impacted walls should be removed, fans run for several days until indoor humidity is low and the walls replaced. It is not sufficient to run fans outside of walls when water has collected inside of them. Any water damaged material needs to be replaced, not painted over when mold grows to the surface
Repairs/Renovations not done properly,
-Items billed as replaced when only a repair was performed.
-Holes drilled through floors connecting them to adjacent ceilings in violation of fire code.
-Elevator described as "broken" by management for months on end in a four story complex.
Parking not to Austin City Code,
-M Station should have around 60% of 300 parking spots for the 150 units they have, or 180.Since M Station is located in a TOD they can comply with only 60% of required spots per Austin City Code Title 25 Chapter 25-6 Appendix A.
Parking minimums in Austin are 1.5 per one bedroom, 2 per two bedroom, 2.5 per three bedroom, by code. Certain reductions can be made to total spots allowed, but no more than a 40% reduction can be made without a specific variance given by the city.
-A Car2Go that is un-affordable to residents, also never there, is worth 20 spots, A similarly vacant electric vehicle spot is inaccessible to residents but included in their count of available parking spaces! There are free things they can do to ease the parking situation, but instead vehicles are towed and residents are hit with over $200.
-Didn't find any records of variance, instead residents are asked to sign a lease addendum waiving their right to own more than one car, contest a tow, allow their disabled guest to park in handicapped, or use daycare parking after hours, as a result of this and issuing extra permits to manager's friends there is often no parking even for those with a permit.
Communication with tenants is never as required by Texas law,
-Important notices to residents are wedged into the outside of doors, where they sometimes
fall out.
Free High Speed Internet to all residents is in the TDHCA contract,
-When Foundation Communities was granted tax credits by TDHCA to build it's "dream complex" on a failed luxury condo site. There were certain services that had to be provided to the residents, one of them is free high speed internet! The internet has not worked on a functional level to my knowledge since inception, forcing many low income people to pay $60/month to AT&T to allow their children to complete homework, check e-mail, etc! read more