My son has attended the Village for 4 years. He has grown so much over the years and has built…read morewonderful friendships. He began his kindergarten year last year and immediately qualified for the gifted program. The VPK program is run by amazing teachers who are patient and experienced. I am thankful for the learning and development my son has experienced throughout the four years. My son has continued to attend The Village during these unsettling COVID times. They have provided a safe environment for him to continue to learn and grow. I definitely encourage everyone to check out the Village. You won't be disappointed.

I'm very disappointed with our overall experience and especially with how our account and refund…read morerequest have been handled. There were several concerns during our time at this daycare. We experienced situations where teachers were yelling at children, as well as concerns about adequate supervision. On multiple occasions, my child came home with bite marks. I understand that accidents can happen in a childcare setting, but repeated incidents raised concerns for us about supervision and how these situations were being handled. We also had concerns with classroom management and communication. At one point, my child became so uncomfortable that he was crying and saying he was scared to go to daycare. We ultimately requested a classroom change, and our experience improved significantly with different teachers. We had some wonderful teachers who were kind and caring, and we appreciated them very much. Unfortunately, our most recent issue has been financial. We provided more than the required two-week notice and were previously given a $260 vacation credit for two weeks our child was absent in March. Based on the attendance, tuition, credit, and payments made, there appears to be an overpayment of approximately $256.41. I have provided the daycare with a detailed explanation and calculation and have repeatedly tried to resolve this directly. I have also specifically requested an explanation from the regional director regarding why this matter has not been addressed. I was told by the school director that the regional director has access to all of my emails and the relevant Procare information, yet she has not addressed the matter with me directly. What is particularly frustrating is that I was told by Mrs. Kayla that she believes I am simply asking for a refund of an unused vacation credit. That is not what I am requesting. The $260 vacation credit was already applied to my account and was part of the calculation when determining what I owed. The issue is the resulting account balance and apparent overpayment after applying the credit and accounting for the days my child actually attended. If the regional director has reviewed the emails and Procare records, I would expect the information to clearly show what I am actually disputing. I have asked for a straightforward explanation of how the final balance was calculated, but I have yet to receive one. I even offered an alternative resolution--using the amount toward several days of individual care if issuing a refund was administratively difficult. Overall, our experience has been very mixed. We had teachers who genuinely cared about our child, and we are grateful for them. However, the concerns regarding supervision, repeated biting incidents, teachers yelling at children, communication, and now the handling of an apparent overpayment have left us very disappointed. I'm sharing our experience so other parents can make an informed decision and, importantly, carefully keep track of attendance, payments, credits, and communications regarding their child's care. I will update when I hear back from the Regional Director about the refund.

I attended the kindergarten/elementary graduation a few months ago. It was so inspirational. The…read morechildren sang beautiful community building songs and enjoyed their interactions with each other so much. They play outside a lot and have so many nature based activities. It seems to be a wonderful educational adventure.

Highly recommend this daycare. They're so friendly and the staff is so nice and they really care…read moreand it shows. After I went through a nightmare with another daycare, I am so relieved to have people I trust my child with now. Love Morgan and Megan at the office, they're so kind even after a long day. Ms. Kathy and Ms. Suzanne are AMAZING! They have such kind hearts and you can tell they love what they do. River is awesome with my kiddo and so patient. I just love everyone we've met there so far. Thanks again for everything you all do!

my daughter just started going to vpk here this year and she absolutely loves it! her teachers and…read morethe staff are so sweet and caring, I love that I can watch her in the classroom when I want. it's just all around an amazing school!!

Tiffany is great. She works multiple roles at this location and does an amazing job. You can tell…read moreshe truly loves her job and is dedicated. Amaria is my child's teacher and she is a jem. My child absolutely adores her and she cares so much about the children she cares for. All the teacher here are truly wonderful and have helped ease my anxiety about putting my child in daycare. They have live view cameras once your child is checked in and it's comforting knowing I can spy on my child and see what they are up to. They have a good curriculum for the children and my child is actually learning while he is here.

my son is in the infants room . I just want to say how much I adore Miss Cel . her heart is truly…read moreshown in how much she cares for my boy every morning . I know it will always be a good day when she's there . Miss Dominique also brings the most upbeat energy every time I see her . She brightens up anyone's day with her smile and positive energy's ! The kids I see are always happy ; teachers are always paying attention and very hands on and I couldn't have found a better place for my little boy . He started at just 6 weeks old . Now he's 5 months old and he's thriving . I thank TLE for being his home away from home and caring for him as their own.

This school is amazing. They have a wonderful, friendly, knowledgeable, kind, and helpful. I love…read morethis school, I recommend it to anyone. My son was diagnosed with adhd and speech delay. Now, my son is talking well and focusing on his work.

My child attended KinderCare for 17 months. On 5/22/26, an incident occurred that ultimately led to…read moremy decision to withdraw my child from KinderCare. On the morning of May 22, my husband, and I changed our toddler's diaper before drop-off. At that time, his skin was completely clear with no diaper rash or irritation. KinderCare documents his last diaper change that day occurred at 3:15 p.m. He remained at the facility until approximately 6:15 p.m. that evening. Upon pickup, we returned home (3 minutes away) and changed his diaper, as we routinely do after pickup regardless of recent diaper changes. At that time, we observed the diaper change time written on his diaper as 3:15 p.m., consistent with KinderCare's practice of writing diaper change times directly on diapers with permanent marker. We observed blood in his diaper area; that his skin was no longer clear, unlike at the time of drop-off that day. The rapid development of this condition raised immediate concerns regarding the care he received while at KinderCare. The resulting diaper rash that progressed to raw, bleeding skin lasted 8 to 10 days. Staff informed me that the practice of writing diaper change times on diapers was implemented to ensure accountability and address prior concerns regarding diaper changing. This policy was introduced during the tenure of the current director, who is the third director I have observed during my child's enrollment. My concerns were not limited to a single incident. My husband and I sent separate messages on the app regarding concerns. Neither message received acknowledgment or response. Then, I received an email stating that I had not provided sufficient notice and would be billed accordingly. At that time, my access to the daycare app had also been disabled, preventing further communication or review of account messages through the platform. I am requesting that KinderCare: Waive any tuition, withdrawal fees, or additional charges related to my immediate withdrawal following these care concerns. Release my child's photographs immediately upon arrival or confirm they will not be withheld. Review the circumstances surrounding my child's care, including the diaper rash incident. Provide a written response addressing the concerns raised in this complaint. My primary concern is not solely the billing dispute, but whether the facility is providing an appropriate standard of care, maintaining adequate staffing, and responding appropriately when serious concerns are raised by parents regarding a child's health and well-being. I will be escalating this continuously through all available external resources. For documentation and legal purposes, please acknowledge receipt of this complaint and provide a written response addressing the concerns raised. If this matter is being referred to another department or investigator, please provide that information in writing as well. As of now, no one has responded to my multiple attempts to resolve this matter. KinderCare center is 301139. I look forward to your written response.

my son has attended this daycare since he was 9 months and it started rocky because i had never…read morebeen away from him. but Ms. Angela helped me with that transition and i couldn't thank her enough. Mrs. Theresa is absolutely amazing and my family and I just love the work she has put into the daycare and excited for what's in store for the future with KinderCare !

My daughter goes there for a year now . now she is on the 2-3y old class. But I can tell that the…read moreclass 1-2y is great, she never complained to go, they are serious with the cleaning, and about have kids sick to avoid getting more kids sick, they are safe, clean, and make you have pictures and you have news fast and every day updates. The teachers are warm and friendly. as a first year I could suggest you to be sure about the school year days. They are not a day care. So they have spring break, and a couple weeks off as the students regularly have . They have summer camp that helps. but is not all summer . Other than that, Olivia has great teacher and she learns a lot ! And I know I can trust on their care .

bad school, they just want your money and make you pay for almost everything. They give u bad…read morelunch, the teachers or principals don't care, my child got punched by a girl and no one did anything.

I have had my 3 children in various daycares throughout the years- probably over 6 by now. Without…read morehesitation this one is by far the best, by a mile. I am beyond impressed by everyone at this school. From the director who is kind, personal, and wonderful, the admin staff are amazing coming up with creative ways to celebrate and teach, the staff always having a smile and hello when you pass, and of course the teachers. The teachers are what any parent is looking for for their children. The amount of effort and skill that goes into the daily learning is incredible. My 5 year old is in Ms Kim and Ms Maria's class, she has grown so much in a year. She just scored 99 %tile on the state testing and the knowledge she teaches us at dinner is beyond her years. She's leaving pre K knowing how to read, write, addition/subtraction. My other one is in Ms Marisol and Ms Teresitas 2's class and learning so much. I highly recommend this daycare for anyone questioning it. I highly recommend it to anyone who asks.

We absolutely love this school! I am blown away daily at the incredible amount of knowledge my…read morechild has obtained. He started in the "upper" 3s preschool program over a year ago.His wonderful teachers Ms. Elissa & Ms. Marwa have instilled values, respect, culture, independence with lots of learning through play. These teachers are high quality, educated and have 15-20 years experience. Our son is always creating, exploring and problemsolving. We've loved having consistent teachers who are absolutely amazing with our son! We started our baby in the baby room and it's been such a wonderful experience! Ms. Lisa, Ms. Kerry and Ms. Mckenzie along with the other providers are so loving, sweet & we'vefelt very comfortable having our babe in their care. He's now in the 1 year old room & excelling with the wonderful care there as well! Ms. Angela & Ms. Natalee are incredibly sweet! I love that at such a young age our babe is exploring & already learningso much. We feel so lucky to have our children in such a wonderful environment. Setting the foundation is important to us and The Goddard School is assisting us as working parents to do so. We are so appreciative & thankful for the wonderful teachers & establishment!

My two year old was in Ms. Claudia's class at this location. It was very obvious that my child was…read morevery well nurtured, loved, and attended to in school. She was always happy to see Ms. Claudia and Ms. Wendy (the director) did a really good job of communicating with us through the app, AHEAD of time. The facility is locked and the classrooms never seemed out of control nor overwhelmed. I thought tuition was reasonable. They have a lot of mosquitoes outside, I wish they could spray for that, but overall, I was so sad when we left.

Excellent daycare for pre and after school. High ratio of staff to children and the children are…read moreseparated into age groups. There is an emphasis on learning and a wide range of extra activities and field trips.

Both of my children went here at one time. We have many fond memories of this place and my children…read moreloved Miss Melissa.

This place was alright up until my daughters last day here when my husband went to pick her up for…read moreTHE FIRST TIME EVER. You're supposed to use a key fob to get in, but he was able to get in without it. He walked straight back to the infant room & just said he was there for our daughter by name and they gave her to him no questions asked, even though they had never seen him before. Luckily it was her last day there. The teachers were alright at most. I'd usually pick my daughter up hungry and needing to be changed which was very inconvenient.