Very kind sales associate helped us out. We had requested a same day watch resizing - we had a…read morelittle trouble finding the location but he kindly gave us directions and took us right in on arrival. Would definitely recommend!

Nice neighborhood jewelry store. It's smaller, attentive and friendly staff. Always happy to…read moresupport a small business in the area. Needed a watch battery changed, found them from a 50% coupon in the weekly coupon mailer. The staff working had the battery changed out and ready to go in under five minutes for under $10. Definitely use them again.

Lovely interaction and exactly the service that we needed. We will be back! Thank you ...read more

Denny is fantastic. He always has great ideas on how to repair old jewelry. He handles our vintage…read morejewelry with the utmost care and gets it looking high quality again. He is so kind and helpful. I highly recommend coming in to see him for any of your jewelry needs

I went in browsing for a new cross necklace and Rebecca was so helpful..even though I didn't end up…read morebuying anything as I didn't find what I was looking for, she made me feel welcome and did her very best to help me try and find what I was looking for. She is by far an outstanding employee and I will be coming back and asking for her the next time I'm shopping for jewelry.

I am completely surprised by my one year anniversary gift still. I know it's been over a month…read moresince my one year anniversary but I had to think of the right words to say in that time frame. Let's start off with I'm completely in love with my husband and did not expect the charm bracelet for the one year gift. He kept telling me my present would be paper since that's what it says online most couples receive on their one year anniversary. So as you can guess my husband played with me and actually got me paper. Then I'm like you got to be joking me buddy we've been together for a year and all I get is paper? Then he tells me to come downstairs, I come downstairs to find the bag pictured on here. Inside was the most lovely charm bracelet ever. It had 3 charms, to tell the story of how my husband and I met from the beginning. The charms that symbolize how my better half and I met started with love, then the next represents the engagement ring of proposal, then the last one is the one year anniversary charm. He told me everytime we have a life event (such as baby, pets, etc) he will continue to add to this bracelet until it becomes full. It was the most lovely idea ever and I loved my gift! I like that the bracelet is not too heavy and nice enough for me to wear it to special events. As well as the right fit. The sales lady literally had to take a measurement of my husband's arm to get the right measurement of mine since I have a tiny arm. I will always treasure this charmed collection and can't wait to see what memories we add to it in the future!! I highly recommend Kay Jewelers for any special occasion from wedding rings to anniversary gifts they have it all to make that moment special.

This is a lovely local boutique company! I visited the Short…read moreNorth location this spring to pick up some more dainty pieces, and i will definitely be back! They have lots of nice quality, but affordable jewelry that makes great gifts for yourself or your loved ones. The styles are classy and simple, so there is really something for everyone. I love the selection of earrings and the fact that they offer permanent jewelry. I plan to look into that more in the future! I ended up with a beautiful little moonstone necklace that I really love. Since it was over $30, I was also given a free midi ring to go with (not pictured). I'm looking forward to coming back for permanent jewelry and to stopping in next time I need a gift-- I'd say I could find something here for almost anyone who wears feminine jewelry in any age group.

Far away from home, and more importantly far away from my VSO, I was pining to find something to…read morebring back. Red giraffe was recommended by my hotels concierge, and they were not wrong! I found just the right thing, and in a race against the closing time clock, Rachel was able to stamp just the right words into my item, box it, bag it, and have it in my hands in one fell swoop. Definitely worth a visit!

I used to order from a Tandy store that is 40 miles from home and would get my order the next day…read more Because of Tandy's new send a check to the store policy I now order from the warehouse . The warehouse sucks. They take forever to ship. Waited six days and still no delivery date. I recently ordered some supplies from Owden (in China) and received my order is six days. Still waiting for my Tandy order which will be my last.

Ok I wasn't buying leather stock and it looked expensive but I'm no pro. The tools and stamps etc…read morewere great priced and a large selection. Many different sizes, individual tools and full sets too. Nice selection of dyes and other leather treatment items. Conchos, lacing, snaps, buckles, craft kits, all sorts of items. Large store and good selections, helpful staff.

I don't know how purchasing jewelry from this store is. My review is just about getting rings…read moresized/repaired. I stopped in based on the reviews. I have a ring that had a 3.0+mm wide and 2.3mm depth band. It needed to be sized down almost a full size. I took it in and was guaranteed they could do it no issue... They told me the band would get thicker because they would be bringing the thicker sides in. I left it with them for a week, as I don't live in Columbus . I was so happy to get it back and didn't really notice until about half an hour later: my ring hurt to wear. I took it off and looked at it and I was devastated. You could feel where they cut the shank, it was wavy, the was no uniformity to the edges, and it was oblong. I called and they apologized profusely. Asked me to take it to the store in Cleveland and they would let that store know we were coming. They did not. The store in Cleveland had no idea I was coming. Turns out, I paid the store in Columbus for the honor of someone ruining my ring. It lost nearly half a mm in depth and thickness. The store in Cleveland did the best they could. They would have had to order shanks and tried to color match the rose gold but it could have ended worse than before. Turns out the Columbus store didn't even resize it correctly and left it a quarter of a size too big. So unless you want your jewelry ruined, take it anywhere else. We were going to purchase an engagement ring from this company, but I'll take my business to alibaba before here. The store manager did refund my 125 resizing fee, or the fee I paid them to take gold out of my ring and leave me with something I couldn't wear. He told me it was weird that it ended up thinner than before because "taking a ring in shouldnt do that". My ring was 2.5mm wide and 1.9mm depth before the Cleveland. Actually fixed it. My question is this: where is the material they took out of my ring and why was I not compensated for that when they trashed my ring? My ring will never be the same. Go anywhere else.

We had an amazing experience at Diamonds Direct! From the moment we walked in, the entire process…read morefelt welcoming, professional, and stress-free. A special thank you to Sumer, who truly made our experience exceptional. Sumer was incredibly knowledgeable, patient, and attentive to what we were looking for. She took the time to explain every detail, answer all of our questions, and helped guide us without ever making us feel pressured. Her genuine kindness and expertise made what could have been an overwhelming process feel exciting and memorable. We are so grateful for her help and highly recommend working with Sumer if you're looking for outstanding service and a wonderful overall experience!

These people are so sweet. Before my wedding they gave me a set of pearl earrings in honor of my…read moreupcoming wedding. I don't know how they found out I was engaged to be married but it was so sweet. News must fly fast as a bride! I mean I did attend almost every bridal expo before my wedding. I was known throughout Central Ohio for attending all the wedding expo's meeting almost every vendor in town and interviewing them. I treated it like a full time job, except as a bride. One thing I really liked that I specifically remember right before my wedding was this jeweler was so kind as to add the finishing clean to my wedding ring before I walked down the aisle. I cannot say the jeweler that my husband bought the wedding ring from would do this for me because it never happened. The reason I appreciated it was because they realized I didn't have much time and really wanted my ring to look good. That service went very far in my books! Recently, Helzberg sent me a Happy Anniversary card and why this meant so much to me was because I really was going through a hard week. Seeing a card in the mail that acknowledged my upcoming 1 year anniversary meant the world to me. It meant somebody was thinking about us and wished us well. Sometimes a card can go far when you least realize it and this place knew how to cheer someone up. The Helzberg team really knows how to make people in town feel special with their jewelery. In my opinion, this is what a jeweler should be all about is that special feeling you get. Props go out to their great customer service and kind words that really went far for this person right here.

Always great service here. I am pretty much only shopping here for jewelry. Nice staff, great…read moreselection and affordable prices on what I am looking for. The place literally across the hall, mall hall?... that place ignored me during the holidays a few years back and I have been at Helzberg ever since. I always enjoy dealing with the staff. They offer great suggestions when I am, and I always am, clueless about jewelry. I recommend them over all the other places and they are worth driving out of my way to go to this location. I don't feel like just another commissioned sale when I walk in. They earn my business with straight forward honest opinions on the jewelry I'm looking for and they have great taste. Of course, my SO and her family think I have great taste, so I guess I am taking all the credit these ladies deserve. Also, I have never been ignored. Even when they are super busy I have always been acknowledged upon entering and waiting. Great shop! Great people!

Received almost $500 more, just on two pieces of gold jewelry [melt down value] by going to Allen's…read morein Westerville.

James was informed, patient and set the example for great customer service. Highly recommend…read moreBuckeye Gold to everyone!