I cannot say enough great things about Alex and the entire team at Dublin Village Jewelers. They…read moretruly went above and beyond to make the entire engagement ring process as stress free and seamless as possible. They took the time to walk me through every step in a way that was clear, honest, and approachable, and were always mindful of my budget. Alex was fantastic to work with and kept me in the loop every step of the way. He took my loose ideas and turned them into something thoughtful, unique, and honestly better than I had pictured. The ring itself turned out absolutely stunning, a true piece of art that my fiance and I will cherish for a lifetime. I am incredibly grateful for their guidance and craftsmanship, and would highly recommend Dublin Village Jewelers to anyone!

There is something to be said about a local family-owned business. Everyone here is so friendly,…read moreknowledgeable, and inviting. They don't ever make you feel pressured to buy anything or try to upcharge you. My husband got my engagement ring custom made here last year. They worked with him on every detail until it was exactly what he wanted and it turned out beautiful. We proceeded to get our wedding rings from here as well - both have custom work done to them, mine especially. They collaborated with me on the design I wanted and hand carved it. They spent a lot of time ensuring it was to their standards. I know this because they told us they didn't like the first one they made and started over. I highly recommend coming here for any personalization or jewelry needs.

Well kept secrets are sometimes much too well kept. This place is one of them…read more This is a store for professional jewelers. We're talking about the real deal here. The things they sell are helpful to more than professional jewelers. My father, for example, is a botanist who studies mosses. He buys all of his hand lenses here (and then proceeds to wear them around his neck and continually get asked why he's wearing a whistle.) I like them for their beading cord and tool quality. This is the kind of place that is trying to keep itself a secret. THERE IS NO SIGN. Let me repeat that. THIS STORE DOES NOT HAVE A SIGN. They also keep their door locked a lot of the time, so you knock and look somewhat respectable and they let you in. (The store is located right next to the plasma donation place, and they apparently get some interesting characters in.) If you're an artist or a beader or a botanist/entomologist/etc. I highly suggest dropping in sometime. It will be worth your while.

They seem pretty determined to not help out potential customers. I haven't really had an…read moreopportunity to do any business with them--not by my choice. I called them because it said here in a previous review that they do watch repair. It turns out they don't actually do watch repair, they only sell the parts. When I asked if they could recommend a repair person she asked who I was. When I told her my name she told me to just go to my local jeweler...which I'm pretty sure I could have figured out on my own, except I didn't want to do that. Well she refused to tell me of any local shops that work on watches. This must be the only business in Columbus that has more business than they know what to do with--as they sure don't seem very welcoming to new potential business.

My soon to be mother in law has used Kevin for multiple years for her jewelry needs and recommended…read morehim when my fiance and I were wanting to custom design an engagement ring and wedding band using diamonds from each side of our family. I am an illustrator by trade and wanted something unique and timeless but couldn't quite find it while shopping around. I ended up editing a photo of a ring set that I liked and adjusted slightly to look the way I imagined my forever ring. He worked with me on the design and adjusted CAD designs with my minor change requests till I was happy with it. The ring turned out impeccably beautiful. I could not be more pleased. I'd highly recommend

They got my review deleted somehow on multiple platforms, a yelp email reminded me of it, so I…read morefigured I'd post it again. See the comments for how I was profiled and low balled. His only reviews on BBB are negative. I just noticed he said he fixed my ring for free the previous time and that's a lie, I paid for the fix, he cleaned it for free... he offered after I asked how much a cleaning would be.

I've been shopping here for several years now. I really enjoy coming to Jared's personally. They…read moreare always super amazing to me. They have helped me find some really nice jewelry that I can wear on nice occasions and just at work. I also love the customer service aspect as well when I have issues I have someone to talk to. I really do try to be on top on keeping my jewelry cleaned and inspected for their warranty. They really do a great job as in this picture from the recent cleaning for my rings over the years I've gotten. I always come back to this store since this was the store I came to when I first started buying jewelry for myself years ago. It also helps having their credit card to get discounts and sales for their jewelry too it's saved me a lot when I was looking. I'll definitely be back when I am ready to buy more. It's my go to place.

I stopped in here yesterday on my lunch hour to get my engagement ring inspected and cleaned. As I…read morewalked in the door I was quickly greeted by a man who could help me. I was surprised that he didnt say, "Hi, I am Eric, how can I help you?" He quickly took my ring, had it inspected and cleaned. I was in here 5 minutes at the most. In and out quickly. I thought about buying something else, but had to leave because I was on my lunch hour. I havent had any problems when I've stopped in at this location. My hubby shopped here for my engagement ring and the people there were very friendly and helpful. They understood that he had a budget and they stuck within his price range.

Update - I received a call from the owner Theresa within an hour of posting my review. She was very…read moreapologetic and her sincerity was very evident. She immediately began looking into what had happened before she called me, and now has the ball rolling. It should be noted that she called from her personal cell phone and is personally making sure that everything is rectified. I dreaded the prospect of starting this process over. Until this we were genuine "five star review" customers of Worthington Jewelers from prior experience. That is what made this so shocking to me. However, Theresa has restored the image and impression we have carried of Worthington Jewelers from the first time we walked in the door. I want to make sure that I provide up to date information and reviews so that folks can see for themselves what is happening and make their own decisions. Also, if I can take the time to write a negative review, then I can certainly take the time to make sure folks know when the store steps up to the plate to make things right. Theresa - thank you. Truly. You don't know how much it means to me that you called me, and that my wife will get this gift. *** I am a repeat customer of Worthington Jewelers, so I am shocked that I have to write this review. I went in just before Valentine's Day with a request to have specific stones mounted in a yellow gold cross. Each stone was specific corresponding to a special month between my wife and I. I started working with Stephen on this. It was going to take some time which I understood. Stephen starts the process to see what needed to be done with regards to the setting, how it comes, replacing stones, etc. I was expecting and update within about a week (per Stephen) which did not come. I had to call to follow up. That led to a return call and a trip in to the store to inspect the parts. Several adjustments were needed (that is also expected in custom work for jewelry, so I was good with this). Once the revisions were decided I left the store expecting get an update within the next couple weeks at the very least. No dice. After almost a month of no contact I called and left a voicemail asking for an update. This was about two and a half weeks ago. I received no call. I made a return call and left another voicemail four days ago. I still have heard nothing from the store. I don't understand why none has taken the time to return my call, or why I'm clearly not important enough to them to take seriously. The piece I am having customized may not be a $10,000 piece of completely custom jewelry, but I am a customer. If they are not interested then at least tell me. If they are facing staffing shortages and are running behind and can't get to the work I understand that as well. I'm flexible. There are no words for the level of disappointment I feel over this. It took me a long time to come up with this idea, pick the stones that had the most meaning, and put the entire idea together. This is not easy for me to do for various reasons. This is something my wife will cherish due to the meaning behind it. She has been through several very tough years and I just wanted her to have something that would show how much I truly love her. I will still get this piece made somewhere. I just don't know where yet. Very disappointed.

They had a good selection of ring settings and were able to take my diamond and put together a…read morebeautiful piece of jewelry. The diamond selection is not the largest depending on what type of diamond you're looking to buy.

They did it again!! I worked with Michelle to reuse diamonds from my late wife's anniversary band…read morefor a necklace for one of my daughters. Michelle approached this project with compassion and creativity. She and the DC team created a beautiful custom piece that my daughter will treasure. Michelle and the DC team continue to provide experiences that make me a customer for life. Thank you! Stan

My fiance and I came into browse wedding bands because we were in the area, and had no real…read moreintention of purchasing anything today. However, that quickly changed when we met Ken. Ken was very kind and personable upon meeting and we instantly felt comfortable and at ease. He was able to explain different wedding band options and was a great listener to our needs. Once we found the weddings bands we loved, he gave us space to make decisions and was never once pushy. We still can't believe we purchased our wedding bands today with no prior intention of doing so, a testament to Ken's ability. As for the Diamond Cellar, our wedding bands are perfect! We couldn't happier with our experience at the Diamond Cellar and most importantly with Ken!

In addition to selling beautiful jewelry, the team here is very kind and professional. Madeline and…read moreJeff helped me with a ring that I needed to have cut off, and they will also repair the ring to its original state. They put me right at ease when I came in flustered and I know the ring is in good hands for the repair.

Yup,really nice people! They made me a new pair of…read moreearrings,I didn't like the old one that I had,they changed just the backs of my earrings,but they did a great job! I love the new earrings so much,professionals are working here for sure.

I had never been to the jewelry store, but have wanted to pop in at some point! I was next door at…read moreOakland Nursery and thought, perfect timing, since my watch also needed a battery. I was buzzed in to the store and I was the only customer. The sales person asked what she could help me with and I said, well I am needing a battery for my watch and before could say," this is my first time here! Your store is lovely"! She shut me down. she said, not a problem if I didn't mind waiting 3 weeks until after the new year, that they were just too busy. And then added ... anything else you are needing?! I wanted to take a look around as my battery was being replaced and I was needing a 14k gold cross for my Grandson's baptism. At that point, there was no way I was staying. Sales people have forgotten how to build business, definitely a missed opportunity for Leo Alfred Jewelers... and sadly, I will not be returning.

My husband and I have been longtime customers of Leo Alfred. He bought me a necklace there even…read morebefore purchasing my engagement ring in 1996. We have bought bracelets and diamond earrings over the years, and then we went in to see Billie after both my husband and I were having issues with yellow gold and needed to change our wedding rings. Billie helped us find the perfect options for both of us and I get compliments all the time. Everyone there is great to show options within your budget and to recommend things you wouldn't have imagined. We will continue to be Leo Alfred customers for a long time to come.

Arrogant and condescending. I put a new chain on a pendant. I added an adjustment section. It is…read moreonly usable at the shortest length. This defeated the expense of having it added. I had explained many times that I did not want this. He was petty and mean. I referred to the pendant as diamonds. When o said that if we changed the length, I wanted it to work so that the diamond part would fall in the center. He said they were not "diamonds". Fine but I was trying to let him know what I wanted. Waste of effort, money and hugely disappointing. I had hoped that I could wear the necklace at slightly different lengths with the 1 3/4 inch adjustment section I paid to add. Sad disappointment. I wished you had mentioned you were not confident in my repair. I would not have left it I spent hundreds on silver chain plus labor. The complaint was primarily for poor labor that did not match request. Petty words and bad service just made the exchange stressful.

After our sweet grandmother passed, we wanted to be able to share her wedding rings and we had…read moreScott's make a total of 4 rings so that my mom, my sister and I could all share in the beautiful pieces she had. My sister had an engagement/wedding band made, I had a unique right hand ring, and my mom upgraded her own engagement/wedding set. Scott made this process easy and fun and we are very happy with all 4 pieces we now have.

Thanks to Matt for my third and final diamond and setting upgrade in 33 years of marriage! Everyone…read morewas so friendly and made my experience seamless. Thanks for a beautiful ring that I can't stop staring at!

We absolutely loved working with the team at CDI Diamonds & Jewelry! My husband had originally…read morepicked out my engagement ring from here, starting with a design that they had and customizing it to make it extra special for me. He had rose gold added to the side of the ring, and a euro shank to help balance it out. I had no involvement in the ring design process - he did it completely alone with the help of CDI, and I love my ring to death!! It took about 3 tries of resizing for us to get the free just right, but now it is absolutely perfect. For my wedding bands, I had a design in mind and was able to work with CDI to get custom rings created. The custom rings were made to have the euro shank to line up with my engagement ring, and were also made to be the same width as the main ring in order to match better. I then wanted two different textures on each ring, and diamonds from my grandmother's wedding rings embedded in the side. Since these rings were then soldered together, it again took me 2 tries to get the resizing right. CDI was very patient with my vision, and helped create rings that I will love for life. Thank you!