YE Gurl Says: Service Matters More Than Sparkle at Worthington Jewelers…read more Place: Worthington Jewelers Context: Bridal show intro + in-store visits I really wanted to root for this one. I'm a fan of local, mom-and-pop businesses--especially for something as meaningful as wedding jewelry. Met the team at a bridal show, and while the energy felt a little off (crowds were heavy, so I gave grace), they warmed up enough to mention an extended bridal promo and encouraged me to stop in. So I did. And unfortunately... the experience never quite landed. When I came into the store, it was busy again--fair--but the interaction felt just as unclear as before. I explained exactly what I was looking for (even showed a Tiffany & Co. reference), and was immediately told customization was the only option... with no pricing guidance, no range, no transparency. That's a miss. When I did find a band in-store that worked, I moved forward--still without a clear idea of cost. After a long back-and-forth with a manufacturer, the quote came back at over $1,500 more than the comparable Tiffany piece. Pause. I also had to remind them about their own bridal promotion while actively making a purchase. That shouldn't be on the customer. To salvage the visit, I added earrings and dropped off jewelry for repair (which, to be clear, the smith work was excellent). But the buying experience? Still off. And here's where it really mattered: I later found my original ring through my Tiffany rep and called to cancel the order. Thankfully, I caught it in time--because buried in the fine print is that custom orders are non-cancelable. That's the kind of detail that should be clearly communicated upfront, not discovered later. Even the cancellation process felt like work. I was told someone would call me back... hours passed... I had to follow up myself to close the loop. Final visit to pick up my repaired jewelry? Empty store, but still somehow rushed. I tried to browse, got prompted to check out early, asked about items I'd previously seen--and was told they didn't exist. Then spotted them right next to me at checkout. At that point, I paid for the repair work and left with the same energy I walked in with: rushed, unclear, and not particularly welcomed. YE Gurl Insight: There's a difference between *nice* and *kind*. Nice feels scripted. Kind feels intentional. And in a category like jewelry--where purchases are emotional, high-investment, and personal--experience is everything. Final Take: * Craftsmanship (repairs): Strong * Retail experience: Inconsistent at best * Pricing transparency: Lacking * Overall vibe: Off I understand why more people are opting for brands like Tiffany & Co. or even online retailers like Mejuri --you get clarity, consistency, and a smoother experience without the friction. YE Gurl Says: Support local when it feels good to do so. But if the experience makes you second-guess a meaningful purchase? Trust that instinct and move accordingly.

They had a good selection of ring settings and were able to take my diamond and put together a…read morebeautiful piece of jewelry. The diamond selection is not the largest depending on what type of diamond you're looking to buy.

I had an amazing experience at Diamond Cellar a little over a month ago…read more I was looking for a pink dial Rolex on the request of my wife for her Birthday. I met Michael at Diamond Cellar's Rolex Boutique, and he made the experience unforgettable! Super professional and knowledgeable! The Rolex showroom is absolutely stunning and all the staff were very personable. My wife is over the moon with her new Rolex!

After purchasing my original engagement ring at this Easton location I was highly impressed…read more Unforunately my ring was lost during multiple hospital stays in December. I had insurance so I filed a claim & they directed me to return to Diamond Cellar to pick out a replacement ring. Immediately it was not a pleasant experience. The receptionist never placed me in que despite being the 3rd person in the door after they opened at 10am. I sat annoyed for over 30 mins before approaching her again and asked if I should just make an appt. She said no there was a mix up. I wish I would've just left then. So much happened in between then and now but on 4/25 I called asked if I could speak to a manager because after placing my replacement order they have continued to try to mark the price up despite everything being written up properly & me having both the receipts for the stone as well as the setting. I originally called 3.5 hrs before closing and the receptionist told me if the female manager felt it was important she would return my call. I called back 25 mins before they closed again asking to speak to the manager. She then informed me the manager would call me back closer to closing time. I said do you not close in 25 mins? She said yes then abruptly ended the phone call that ended with "bye". At this point I'm going to try to reach someone af the corporate office because the way they are behaving like a used car sales lot is appalling. I refuse to pay a penny more than the agreed upon price that is on all my order receipts I was given when I placed the order on 2/21. They have flat out lied twice now about why the cost is changing. Avoid at all cost, even if you've had spectacular experience there in the past. I would much rather have them refund my insurance company the money that was wired to them for the replacement and take my business elsewhere and be treated as a valued customer.

Koulian Jewelers made the engagement ring experience stress-free and actually enjoyable. I came in…read morewith a photo of the style I wanted and the gentleman who helped me put everything together perfectly. He was patient, honest, and super easy to talk to. It felt like I was dealing with family, not just another jewelry store. The ring was finished quicker than I expected and it came out amazing. I'd recommend Koulian Jewelers to anyone looking for quality work and great service

Alec was charged with resizing of my wedding band of 43 years but not losing the inscription. What…read morean amazing job and with only a few days notice, just in time for Christmas. It means so much to me to have my wedding band back where it belongs without losing the inscription we chose those many years ago. Thank you Alec.

Rodney Hargus I…read morecan't say enough good things about Alexander's Jewelers. They have practically performed miracles on the antique watches that I have brought in. Extremely friendly and helpful. Utterly amazing in there quality and customer service.

I bought a Rolex from Alex. He was recommended by a friend. He is great to talk with, very…read moreknowedgeable and professional. He has quality jewelry at a fair price. I trust Alex and so can you! It is great to have someone you can depend on when making a purchase of a special gift.

In addition to selling beautiful jewelry, the team here is very kind and professional. Madeline and…read moreJeff helped me with a ring that I needed to have cut off, and they will also repair the ring to its original state. They put me right at ease when I came in flustered and I know the ring is in good hands for the repair.

Yup,really nice people! They made me a new pair of…read moreearrings,I didn't like the old one that I had,they changed just the backs of my earrings,but they did a great job! I love the new earrings so much,professionals are working here for sure.

I will update this review with greater detail on the procurement and purchasing process upon my…read morereturn, but I wanted to take the opportunity to show my thanks and appreciation for the time and consideration shown to my wife and I. This fall will be my 14th wedding anniversary, and much to my credit (or so I choose to claim) I have not given my lovely spouse rhyme or reason to ever consider the removal of her ring. Time, unfortunately, is unyielding in its pursuit to render us as mere shadows of our former selves, and as such my wife's hand has slightly outgrown the proportions of the ring when our nuptials were newly minted. Meyers Jewelers, at no charge and with a substantial investment of their own time, assisted with the removal of the old ring before issues of circulation started to come into play for my wife's afflicted digit. Seriously, this thing put up a fight, but with elbow grease and determination we sundered the old jewelry from her finger, giving it time to heal and adjust. I will definitely be back to give them a proper shot for when we procure our replacement piece of bling. Thanks guys!

My experience at Meyers Jewelers has convinced me that I won't be returning. This was my first time…read moreusing their services for a simple watch repair, and unfortunately, the customer service left a poor impression. From the moment I walked in, I was not greeted warmly. Several employees were gathered at the front desk casually browsing the internet and discussing what they were looking at while I waited to be helped. The interaction felt very transactional rather than welcoming. The employee who assisted me spoke very little and showed little interest in providing friendly customer service. The employee who performed the service on my watch was similarly brief and lacked courtesy. Although I came in for a minor service rather than a significant purchase, every customer should receive the same level of professionalism and respect. Based on this experience, I would not feel comfortable returning for future purchases or services, regardless of their size.

Great service. Fantastic jewelry. Expert design and repair. Highly recommend!!!!!!!!!!!!!read more

I have been a customer of Carioti Jewelers for many years. Every year I counted on Chris' advice…read moreconcerning ideas for my birthday gift. I'm a "rock/gem" hound who was always looking for a new stone. My stones were pretty, but Chris made them beautiful. Each time I walked away wearing a design that I "know" no one else had anything like it--I "love" that! If you love unique and beautiful, I highly recommend Carioti Jewelers.

There is something to be said about a local family-owned business. Everyone here is so friendly,…read moreknowledgeable, and inviting. They don't ever make you feel pressured to buy anything or try to upcharge you. My husband got my engagement ring custom made here last year. They worked with him on every detail until it was exactly what he wanted and it turned out beautiful. We proceeded to get our wedding rings from here as well - both have custom work done to them, mine especially. They collaborated with me on the design I wanted and hand carved it. They spent a lot of time ensuring it was to their standards. I know this because they told us they didn't like the first one they made and started over. I highly recommend coming here for any personalization or jewelry needs.

I cannot say enough great things about Alex and the entire team at Dublin Village Jewelers. They…read moretruly went above and beyond to make the entire engagement ring process as stress free and seamless as possible. They took the time to walk me through every step in a way that was clear, honest, and approachable, and were always mindful of my budget. Alex was fantastic to work with and kept me in the loop every step of the way. He took my loose ideas and turned them into something thoughtful, unique, and honestly better than I had pictured. The ring itself turned out absolutely stunning, a true piece of art that my fiance and I will cherish for a lifetime. I am incredibly grateful for their guidance and craftsmanship, and would highly recommend Dublin Village Jewelers to anyone!