Alexander's handled my small transaction very nicely and gave me an education about fine watches while I was there. I recommend them for honesty and fair dealing. Great customer service. read more

I bought a Rolex from Alex. He was recommended by a friend. He is great to talk with, very knowedgeable and professional. He has quality jewelry at a fair price. I trust Alex and so can you! It is great to have someone you can depend on when making a purchase of a special gift. read more

Rodney Hargus I can't say enough good things about Alexander's Jewelers. They have practically performed miracles on the antique watches that I have brought in. Extremely friendly and helpful. Utterly amazing in there quality and customer service. read more

I purchased aTag Heuer watch from Alexanders. I could not be happier! Although the transaction was over the phone, Lee was very helpful, and the watch was shipped quickly. I would buy from them again in a heartbeat. read more

simply the best. bottom line: service, value, and selection are superior to every jeweler in a 100 mile radius. When you are finished wasting your time with other vendors, make your way to Alexander's Jewlers and visit Shane. I worked exclusively with Shane. He was easy to work with, and demonstrated his superior product knowledge by quickly locating a short set of engagement rings based on my fiancé's preferences. Shane was able to discribe in detail the cost and quality differences between the various products selected. In the end, he was able to help me design the perfect custom engagement ring for my fiancé. My fiancé loved the round halo set in white gold that Shane recomended! After I proposed, I took my fiancé back to Alexander's (after wasting time at several other local vendors) to select our wedding bands. Shane helped us find a perfect match for my fiancé's round halo, and a splendid cobalt band for myself. The price we paid was just under prices I found on the Internet, the difference being able to see the product ourselves in store and receive superior customer sercice from Shane. I first came across this store when researching engagement rings. I completed a comparative cost analysis of numerous jewelers in the greater Columbus area. Vendor's analyzed include retailers such as Jared, Kay, Diamonds Forever, Worthington Jewelers, and many others. The results revealed that this vendor had the highest quality product, at the lowest prices, and the best customer service. In summary, don't waste your time; just go to Alexander's Jewlers first! read more

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My husband and I have been patrons of Alexander's Jewelers for almost 10 years. Although chain jewelry stores have their place, I love that Alex and his staff are able to provide unique, almost - if not entirely - one of a kind pieces. His staff helped my husbande and I create our own ring by pulling elements together for the perfect outcome. Even with their uniquue pieces, they're prices are reasonable. They make relationships with their 'customers'. Everytime we're in, Alex greets us personally, and takes time to catch up. If you're in the Short North, definitely stop in! We will continue to be life long customers! read more

Here's how you know Alexander's has good stuff: you have to ring a doorbell and be buzzed in by a security guard. Alexander's has a nice selection. They cater strongly to men, selling high-end, pre-owned watches. You really wouldn't know that most of the watches were pre-owned though. They're in very good shape. Watches are their specialty, but they also sell (new) jewelry for men and women. If you can't find something that suits your fancy, they will work with you to custom make a piece - for a price, of course. The owner, Alexander, is a Russian immigrant. He comes with all the old-world charm. Needless to say, the customer service at this jewelry store is on the money. They treat you like royalty. read more

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A solid store with friendly staff and unique items. Breitling, Tag Heuer, Rolex and all the standard watches, plus less commonly seen brands like Oris, Baume and Mercier, and Zenith are all on display and many used (but great quality) items are also available. In addition to the watches, the store features a nice selection of Teno's titanium products, Cartier rings, and other high and medium range items. Best of all, they don't badger and pester you when browsing....clearly they have never been to Jared where that is the norm. read more

I can't tell you how many times I've stopped in and gawked in awe at all the beautiful jewelry throughout the store. Shane, the manager, is a fellow Bobcat (Ohio University alum), and he has always welcomed me into the store even though I'd never made or even sniffed close to a purchase. Well, shockingly tonight was the big night that I stopped in and actually made a huge splurge....and man did it feel and look good!!!! I said yes to a beautiful pair of earrings, and I can't stop looking at them. I couldn't thank Shane enough for suggesting the pair of gorgeous earrings. He picked them out perfectly for me. It felt like they were made for me to wear them. If you are in the Short North (and especially if you are a fellow Bobcat) stop in and take in all the beautiful jewelry. Tell Shane hello!! read more

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I took my ring for resizing in the Columbus, Ohio branch. When I took it in, it had a blue sapphire in it, and when I picked it up after it was resized, it had a London blue topaz in it. The quality was visibly lower, and it was nowhere near as sparkly; it even had some visible cloudiness where there used to just be sparkle. I was incredibly frustrated at the obvious theft, and I will no longer be using this business. read more

Our favorite jewelry store. Each of the staff is warm and friendly offering expertise in this field. Amazing selection and helpful assistance in selection. Don't buy any jewelry without at least stopping by to chat with Alexander , Shane, Erma or another of this awesome team. read more

So pleased with the service here & even got brownie points with the in-laws! :) My mother-in-law had an antique pendant that other jewelry shops didn't seem to want to try to fix. I had heard excellent things of Alexanders & thought we'd give one more jewelry shop a try to repair this old pendant. Lee was amazing! So friendly & confident it wouldn't be a problem to repair. It took about 3 weeks to get back, but hey-no one else would even try. When I returned to pick the pendant up, I brought a watch band in to have checked out. (I had also taken this to another jewelry/watch shop & was pressured into replacing the whole watch & not just the band.) Alex was able to help me replace the band & the glass face of the watch & not try to talk me into buying something I didn't really want or need. Thank you for the great experience, friendly service & lack of pushy, high pressure sales! Will definitely be back. read more

I have nothing but great things to say about Alexander's! Great customer service, product was amazing, and everything was done in a timely manner. I recently bought a large turquoise and silver ring off a boutique on the west coast and was upset when I found out the ring was actually exceedingly smaller than the description of what I had paid for. Originally I had bought the ring thinking it was a size 9 and would take the ring to be sized up to an 11. When I took the ring to Alexander's they informed me thy the ring was actually a size 6 3/4! I was told there would be an extra cost due to such a large difference in my size need.. Totally fine with me, I understood that perfectly because they would have to add more silver to the band, etc. Today I picked up my ring (as scheduled) and instead of charging me the extra cost in the sizing they only charged me the regular price! So sweet and nice to me. I would recommend Alexander's for any sizing needs. read more

Fast, friendly, great value. Just stopped in for a new leather band for a Hamilton and a wonky bracelet on my Tag. They fixed the Tag bracelet in minutes, I got a great new band for the Hamilton, all for a great price, and the staff was very helpful. Also: they had a great selection of Panerai (as will as Omega, Breitling, etc) at what looked like great prices. I'm not in the market for one now, but when I am this will be my first stop. read more

I adore Alexanders. The people are friendly and the quality of product is fantastic. I've been in several times and am yet to have anything less than wonderful and knowledgeable service (mostly with appraisals, but with a few purchases as well). read more

Went here to get my wedding & engagement ring rhodium plated. They did it in literally 5 minutes- and it was less than I've payed anywhere else for the same service. Very friendly, I was blown away by the service. Would go back again and again! Update: going on two years later, my rings still look awesome and I haven't needed them to be re-dipped. This place is amazing! read more

Alex was a and always is a delight to work with. His knowledge and experience within fine jewelry is easily noticeable and he takes the time to explain which set would be most appealing to me and what I was looking for. If you are ever in need of finding a specific piece of jewelry Alex is your go to guy. I will absolutely be back and I will absolutely be asking to work with him again. I am not one to write reviews, but when credit is due you give it. Such a delightful experience :) read more

That is complete BS Alex. I did not raise me voice nor did I become agitated. If anything, I was in awe at how rude and discourteous your employee was. The response you posted here is in stark contrast to this direct message you sent me: "Andy, I want to apologize if you felt the employee treated you rudely concerning the sizing of your watch. I have spoken with her and it is my understanding it was a watch made of wood. We do not size wood watches due to the issues we have had in the past where the links shatter. She is German and perhaps just the way she worded things was not proper. If you wish to discuss this matter further please feel free to speak with my Manager Shane Hampton he is familiar with the situation as well. Alex Khvalsky" So, not only do you have rude staff, you are also a complete liar. You were not present and did not "witness this transaction". Unreal. Never stepping foot in your store again. read more

Trustworthy, Flexible & Oh so Friendly! It is a pleasure doing business with Alexander's Jewelers. Everyone who works at Alexander's, including Alex are a joy to be around. They're knowledgeable, trustworthy jewelers who listen to your wants and they are friendly throughout the entire process. We purchased my engagement ring and wedding band at Alexander's Jewelers, they had exactly what I was looking for (an antique ring with a modern flair at a fair price and believe me I searched and searched!) We highly recommend Alexander's Jewelers, I feel they are the best in Columbus. You should see for yourself... you'll have happy you did. They also have a good men's selection* read more

Alexander may provide better service to their Rolex shoppers, but they screwed me when I brought my Seiko in for a repair. My watch had stopped, and I took it in to see if they could fix it. The guy at the counter told me he could fix it for $50. He said they would replace the internal movement. He looked up the price of the repair and told me he'd made a mistake. The repair was supposed to cost $100, but since he'd already told me $50, he would honor that price. He said a new movement would last for another ten years. I don't think he did squat, because 3 months later, it was dead. Since he was "giving me a deal" on the repair, I never thought to ask for any paperwork or real receipt. I wouldn't trust this guy if I were you. read more

The only place I go for my watch collection Great people great service Alex and his staff are friendly and knowledgeable A pleasure to do business with read more

Alexander's is just OK to me. We were in the Short North and my fella happened to tell me that his watch battery was dead, so in we went. We were told that it would be 15 minutes, so we waited. After about 20 minutes, the woman told us to "come back before 8." We went back about 2 hours later and waited....and waited. I guess only the "watch guy" can give you your watch with a fresh battery. It was quality work, just a little silly with their processes. read more

Have been a customer for quite a while and thought I should finally write a review. The staff is friendly, professional and seem to actually care about their customers. Incredible selection and best prices in the city that I've seen. Everyone is great there I usually work with Shane or Alex. read more

Alexander's Jewelers - Shane showed me these when I was in the store - Jewelry Near Me - Columbus, Ohio

Highly recommend coming here to see their fantastic selection of jewelry and watches.I couldn't not have been more comfortable and impressed with the service I received at Alexsanders Jewelers Knowledgeable, friendly and trustworthy. Very kind and very professional, helpful and client oriented business. No rush, complete transparency, and again, honesty. From very beginning to last hand shake it was great experience read more

The initial customer service my husband and I received while purchasing jewelry was great, however all the follow-up service since for maintenance has been consistently poor. I've taken my engagement/wedding ring in for service for 6 years now and I've had issues nearly every time. 1. Everything seems to take excessively long. Having my ring cleaned and the prongs checked most recently took roughly two weeks. 2. Dipping white gold in rhodium is a standard method of improving the appearance of white gold, but they didn't cover my yellow gold setting prior so when I received my ring back it looked like a completely different piece of jewelry, not that one that I love. They buffed off the rhodium plating but it was a very distressing situation until they explained what had happened. 3. My husband picked out a pair of earrings with yellow gold and received white gold instead. It was a time-sensitive gift and they offered a discount, so he took them instead of waiting for the correct pair. These are just a few examples. I've grown so weary of encountering issues every single time I interact with this business. I will be servicing my jewelry elsewhere. read more

About 15 years ago my dad gave me a Rolex a few years ago it stoped working. I took it to a Rolex dealer in Columbus After being told the cost to repair it I put it away and did not fix week. This past fathers day I took it out and it was working (my dad died six years ago) after a few weeks it stopped. I was told by a friend to take it to Alexanders. When I droped it off i was impressed with the store and the owner. A week latter I pick up the Rolex the cost was over 80% cheaper than the what the other Jeweler wanted. I also had Alexander add some bling to the dial. Can't believe how nice it turned out. Very Happy with the SERVICE read more

We had a very positive experience shopping for grooms' rings. I was very impressed with the range of styles, and there was also a wide array of prices. The service was excellent. We were new to buying jewelry, and we felt well taken care of and got rings we are very happy with. read more

I love this place. The people that work there spend a lot of time with you, and they remember you by name (even if you don't come in a lot!) I've done everything here: had appraisals done, bought things, had things ordered in, and had a repair done. Everything was top notch, done in a timely manner, and always with a smile. i could sit there and talk to Shane (on of the employees who is always there) for hours, he's so fun. Also, rarely found in the jewelry business: they're honest! My only qualm about this place is that I always want to go there on Mondays and that's the 1 day that they're closed. read more

NICE VISIT WITH KNOWLEDGEABLE STAFF! I came in today to check out their selection of watches. I like a really nice watch that has a rectangular face and only four numbers on the dial. I don't purchase fashion watches (made by popular designers) because I wear watches for function first and foremost. I did have one beautiful watch that I tried and it was perfect. However, I just was not made by my favorite manufacturer, Longines. I have a Longines that is almost 30 years old and functions like it was purchased yesterday. I think that it is very strange that the battery has only been changed three times since purchase. When it comes to pricier pieces I think that it is common and natural to think about is tried and true. Even though the watch was beautiful and a perfect fit, I could only focus on the fact that it wasn't a Longines. Nevertheless, I really had a nice time in this store and appreciated the sales associate who was very knowledgeable about specific watches and their history. Although much of his conversation was with my husband, (because my head was down most of the time), I still caught the conversation. This is the difference when shopping with JEWELERS as opposed to jewelry stores. You will just have an elevated experience and gain a bit of knowledge in the process. Everyone was very nice and it was a pleasure to stop by and browse. read more

We were really happy with the end result of looking for an engagement ring. We were really able to get a lot more ring for our money vs. Diamond Cellar. Alex is very knowledgeable and personable. read more

Went in looking for a gift for my girlfriend got a beautiful necklace and ended up getting a tissot as well. Alexander and his staff were nothing but helpful, would recommend to anyone, will definitely be back. read more

I had a ring resized here and it took 2 re-dos to get it right. I don't mind that I didn't have my ring for a month after I got it... I'd rather have it fit right. My problem was that the third time I was in there the lady was rude and commented on them spending more money to resize than my fiancé spent on the ring AND the last and final resizing they never called me when it was done and the ring came back bent up with imperfections that weren't there before. read more

I stopped into Alexander's on a Friday evening to get my watch checked on, as it wasn't working properly. Alexander surmised that all it needed was a replacement battery, and was able to get it switched out within 30 minutes. While I browsed the other watches on display, he and his staff were courteous, helpful, and knowledgeable about their wares. While I wasn't in the market for a new watch at the time, I will definitely come to Alexander's when I'm ready. Excellent service and friendly advice. read more

I came in here a little over a year ago to have the battery changed on my 20 year old Tag Heuer watch. I later learned that they are not an authorized repair location or retailer of Tag Heuer, they also never claimed to be- that was my own oversight. Previously I've gone to a non-Tag authorized location for my battery changes and everything was fine. This time in addition to my battery, my clasp was popping open too easily as well, they fixed that very well but the band was a bit big afterwards (I don't understand how that happened, but they did a fine job, guess it's part of the tightening procedure?). They said they could replace the crystal face on the watch for about $50, I'm glad I didn't because I recently learned that all tag's have a sapphire face, not a crystal. But the real reason for my review of a visit I made slightly over a year ago is that my watch began to run slow a couple of months ago. Typically, my watch can easily go 2 years between a battery replacement, this replacement only lasted precisely one year. They were courteous and helpful and reasonably priced- but I don't think I will take my watch back there given how briefly the battery lasted, they also had to keep my watch for a couple of days whereas other places have been able to do it on the spot. So I gave them 2 stars, yelp literally describes "meh, I've experienced better" as the phrase for a two star place, which is how I feel. It's suitable, but I've experienced better. No hard feelings. read more

These are absolutely great people and they KNOW jewelry. I was surprised that they were pretty familiar with not only all of the diamond necklaces and rings and such, but now they have me thinking about a new watch. Great people for sure read more

Shane was incredible! So professional and meticulous! His attention to detail and perfection is second to none. We will definitely be back to do business with Shane! Joe & Pam read more

My wife and I were visiting Columbus for a concert this summer. We came upon Alexander Jewelers after a nearby lunch. As it was close to our 25th anniversary we were looking for a ring to celebrate the occasion. Alex could not have been more helpful in assisting us in finding a beautiful diamond ring. The entire buying experience was fantastic and we came away feeling we received both great service and great value. Thank you Alex. read more

What a great experience. I worked with Shane at Alexander's and could not be happier. On multiple occasions he went above and beyond the call of duty to provide service that exceeded my expectations. I no longer live in Columbus, but frequently work with Shane and the store remotely and am always satisfied. read more

Not Happy with service. Just need a battery change for two watches and it too 1 week and two days. No happy customer.

Shane Hampton at Alexander's makes you feel so welcomed when you walk in the door! His expertise and knowledge within the jewelry business are AMAZING and TOP NOTCH. He really listens and understands exactly what I need every time I come in for a new piece of jewelery, repair, cleaning, and buying a gift! Shane Hampton = amazing customer service and expertise! Obsessed with Alexander's Jewelers to say the least! Keep up the good work Shane! read more