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    Powell Jewelers

    4.7 (16 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - Powell Jewelers

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    3 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Powell Jewelers Photos

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    Recommended Reviews - Powell Jewelers

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    2 years ago

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    James C.

    Ellen, we appreciate you!

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    2 years ago

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    James C.

    Thank you so much!

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    4 years ago

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    James C.

    Thanks so much!

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    2 years ago

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    James C.

    Deb, thank you for the kind words!

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    4 years ago

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    4 years ago

    Knowledgeable, respectful, and brilliant. Such a pleasure to have this business in Powell! Highly recommended!!!!!!

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    James C.

    Thank you Lori!

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    8 years ago

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    5 years ago

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    James C.

    Thank you sooo much!

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    11 years ago

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    Ask the Community - Powell Jewelers

    Review Highlights - Powell Jewelers

    Jim and Paula are consummate professionals who obviously love the jewelry biz and people.

    Mentioned in 9 reviews

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    Dublin Village Jewelers

    Dublin Village Jewelers

    (14 reviews)

    I cannot say enough great things about Alex and the entire team at Dublin Village Jewelers. They…read moretruly went above and beyond to make the entire engagement ring process as stress free and seamless as possible. They took the time to walk me through every step in a way that was clear, honest, and approachable, and were always mindful of my budget. Alex was fantastic to work with and kept me in the loop every step of the way. He took my loose ideas and turned them into something thoughtful, unique, and honestly better than I had pictured. The ring itself turned out absolutely stunning, a true piece of art that my fiance and I will cherish for a lifetime. I am incredibly grateful for their guidance and craftsmanship, and would highly recommend Dublin Village Jewelers to anyone!

    My fiancé and I came here over the weekend in hopes to view wedding bands. We found them through…read moreGoogle, they had a lot of positive reviews. The reason I gave them two stars is because when we came in, we didn't even get a greeting, we spent over five minutes, just waiting for someone to greet us with no luck at all. While we're waiting, I briefly looked over there selection and it was pretty limited. Though not sure if they have more options elsewhere since we weren't able to speak to anyone. We ended up leaving because we felt like if we're going to make that type of investment. There's a level of customer service that accompanies that.

    Worthington Jewelers

    Worthington Jewelers

    (113 reviews)

    $$

    Update - I received a call from the owner Theresa within an hour of posting my review. She was very…read moreapologetic and her sincerity was very evident. She immediately began looking into what had happened before she called me, and now has the ball rolling. It should be noted that she called from her personal cell phone and is personally making sure that everything is rectified. I dreaded the prospect of starting this process over. Until this we were genuine "five star review" customers of Worthington Jewelers from prior experience. That is what made this so shocking to me. However, Theresa has restored the image and impression we have carried of Worthington Jewelers from the first time we walked in the door. I want to make sure that I provide up to date information and reviews so that folks can see for themselves what is happening and make their own decisions. Also, if I can take the time to write a negative review, then I can certainly take the time to make sure folks know when the store steps up to the plate to make things right. Theresa - thank you. Truly. You don't know how much it means to me that you called me, and that my wife will get this gift. *** I am a repeat customer of Worthington Jewelers, so I am shocked that I have to write this review. I went in just before Valentine's Day with a request to have specific stones mounted in a yellow gold cross. Each stone was specific corresponding to a special month between my wife and I. I started working with Stephen on this. It was going to take some time which I understood. Stephen starts the process to see what needed to be done with regards to the setting, how it comes, replacing stones, etc. I was expecting and update within about a week (per Stephen) which did not come. I had to call to follow up. That led to a return call and a trip in to the store to inspect the parts. Several adjustments were needed (that is also expected in custom work for jewelry, so I was good with this). Once the revisions were decided I left the store expecting get an update within the next couple weeks at the very least. No dice. After almost a month of no contact I called and left a voicemail asking for an update. This was about two and a half weeks ago. I received no call. I made a return call and left another voicemail four days ago. I still have heard nothing from the store. I don't understand why none has taken the time to return my call, or why I'm clearly not important enough to them to take seriously. The piece I am having customized may not be a $10,000 piece of completely custom jewelry, but I am a customer. If they are not interested then at least tell me. If they are facing staffing shortages and are running behind and can't get to the work I understand that as well. I'm flexible. There are no words for the level of disappointment I feel over this. It took me a long time to come up with this idea, pick the stones that had the most meaning, and put the entire idea together. This is not easy for me to do for various reasons. This is something my wife will cherish due to the meaning behind it. She has been through several very tough years and I just wanted her to have something that would show how much I truly love her. I will still get this piece made somewhere. I just don't know where yet. Very disappointed.

    YE Gurl Says: Service Matters More Than Sparkle at Worthington Jewelers…read more Place: Worthington Jewelers Context: Bridal show intro + in-store visits I really wanted to root for this one. I'm a fan of local, mom-and-pop businesses--especially for something as meaningful as wedding jewelry. Met the team at a bridal show, and while the energy felt a little off (crowds were heavy, so I gave grace), they warmed up enough to mention an extended bridal promo and encouraged me to stop in. So I did. And unfortunately... the experience never quite landed. When I came into the store, it was busy again--fair--but the interaction felt just as unclear as before. I explained exactly what I was looking for (even showed a Tiffany & Co. reference), and was immediately told customization was the only option... with no pricing guidance, no range, no transparency. That's a miss. When I did find a band in-store that worked, I moved forward--still without a clear idea of cost. After a long back-and-forth with a manufacturer, the quote came back at over $1,500 more than the comparable Tiffany piece. Pause. I also had to remind them about their own bridal promotion while actively making a purchase. That shouldn't be on the customer. To salvage the visit, I added earrings and dropped off jewelry for repair (which, to be clear, the smith work was excellent). But the buying experience? Still off. And here's where it really mattered: I later found my original ring through my Tiffany rep and called to cancel the order. Thankfully, I caught it in time--because buried in the fine print is that custom orders are non-cancelable. That's the kind of detail that should be clearly communicated upfront, not discovered later. Even the cancellation process felt like work. I was told someone would call me back... hours passed... I had to follow up myself to close the loop. Final visit to pick up my repaired jewelry? Empty store, but still somehow rushed. I tried to browse, got prompted to check out early, asked about items I'd previously seen--and was told they didn't exist. Then spotted them right next to me at checkout. At that point, I paid for the repair work and left with the same energy I walked in with: rushed, unclear, and not particularly welcomed. YE Gurl Insight: There's a difference between *nice* and *kind*. Nice feels scripted. Kind feels intentional. And in a category like jewelry--where purchases are emotional, high-investment, and personal--experience is everything. Final Take: * Craftsmanship (repairs): Strong * Retail experience: Inconsistent at best * Pricing transparency: Lacking * Overall vibe: Off I understand why more people are opting for brands like Tiffany & Co. or even online retailers like Mejuri --you get clarity, consistency, and a smoother experience without the friction. YE Gurl Says: Support local when it feels good to do so. But if the experience makes you second-guess a meaningful purchase? Trust that instinct and move accordingly.

    Leo Alfred Jewelers - Full Service Repair and Custom Shop all in house.

    Leo Alfred Jewelers

    (22 reviews)

    $$$

    I had never been to the jewelry store, but have wanted to pop in at some point! I was next door at…read moreOakland Nursery and thought, perfect timing, since my watch also needed a battery. I was buzzed in to the store and I was the only customer. The sales person asked what she could help me with and I said, well I am needing a battery for my watch and before could say," this is my first time here! Your store is lovely"! She shut me down. she said, not a problem if I didn't mind waiting 3 weeks until after the new year, that they were just too busy. And then added ... anything else you are needing?! I wanted to take a look around as my battery was being replaced and I was needing a 14k gold cross for my Grandson's baptism. At that point, there was no way I was staying. Sales people have forgotten how to build business, definitely a missed opportunity for Leo Alfred Jewelers... and sadly, I will not be returning.

    My husband and I have been longtime customers of Leo Alfred. He bought me a necklace there even…read morebefore purchasing my engagement ring in 1996. We have bought bracelets and diamond earrings over the years, and then we went in to see Billie after both my husband and I were having issues with yellow gold and needed to change our wedding rings. Billie helped us find the perfect options for both of us and I get compliments all the time. Everyone there is great to show options within your budget and to recommend things you wouldn't have imagined. We will continue to be Leo Alfred customers for a long time to come.

    Diamond Cellar

    Diamond Cellar

    (112 reviews)

    $$$

    Northwest

    My wife wanted to have her engagement ring's setting changed. I bought her a marquis cut diamond…read morethat was in the traditional setting with the stone running perpendicular to the setting. She wanted to have the stone turned sideways so the stone would run parallel with the gold setting. I thought that sounded really weird, but, it is what she wanted. She went to see Randy Siegel at the Diamond Cellar. Randy advised us on what she could do with the stone and how to best design the new setting. He drew some designs, and then set us the CAD design. My wife had some questions and suggestions for the setting, which Randy incorporated into the design. When we went to go see the ring, we were stunned! It was better than I could have imagined ... and I originally thought the idea was stupid. I was blown away by how BEAUTIFUL it was! Randy also gave us great advice on how to best care for the ring and the diamonds. It was a great experience! I would NEVER hesitate to let Randy DESIGN ANYTHING FOR US. I know it will be better than we imagined.

    My fiance and I came into browse wedding bands because we were in the area, and had no real…read moreintention of purchasing anything today. However, that quickly changed when we met Ken. Ken was very kind and personable upon meeting and we instantly felt comfortable and at ease. He was able to explain different wedding band options and was a great listener to our needs. Once we found the weddings bands we loved, he gave us space to make decisions and was never once pushy. We still can't believe we purchased our wedding bands today with no prior intention of doing so, a testament to Ken's ability. As for the Diamond Cellar, our wedding bands are perfect! We couldn't happier with our experience at the Diamond Cellar and most importantly with Ken!

    Cute As A Button

    Cute As A Button

    (2 reviews)

    Powell is turning into the gift shop headquarters. Another cute shop located in a charming old…read morevictorian style house. They were having a summer porch sale on this visit. They sell it all...housewares, clothing, jewelry, children's stuff, home decor and they carry the Scout line of bags. It is hard to leave without something!

    Everything there is adorable and displayed neatly in an organized and clean fashion. They sell…read moreanything and everything cute for girls and women from hair bows to tutus to purses to pillow cases and more. Seriously everything is adorable and I would want it all for me or my daughter. The quality of their products seem good as well but for someone who is crafty there are very few things I would actually purchase because with a little effort I could easily make them myself (and do... hair bows, tutus, aprons, etc) or find exactly what I want on Etsy.com for the same prices and have custom made to my specifications. Maybe the do custom orders, I don't know, I didn't ask but when I went there the two sales people sitting at the front desk both said "hi" right as I walked into the door but didn't ask if I needed help or asked how I was or anything. They were not busy, I was the only person in the store at that time, they just kept on going about their conversation even while they checked me out. Barely got eye contact with either of them. Again, place is cute, clean, etc... if you don't like ordering stuff online or are not crafty yourself or have the time to be this place would be just great. I just expected more 'smiles' and 'warm' feelings from the sales staff as it is in downtown Powell in a cute house amongst other local stores who give you that "you are a guest here" warm fuzzy feeling that keeps you coming back to support local businesses.

    Powell Jewelers - jewelry - Updated May 2026

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