While I don't normally do reviews, my recent experience warrants taking the required extra time to share our story. My now fiancee, Ann, has been a customer at the Diamond Cellar for a long time, having lived in the Columbus area for the past 20+ years. They have helped her with everything from anniversary and engagement rings to high end watches, family heirloom watches and even several types of custom diamond and birthstone jewelry. Needless to say, she is well "invested" :) in the Dublin store, and loves it there. Earlier this year, we began to talk about the reality of our engagement, so she "invited" me to join her at the store, late one day, while I was visiting from Dayton. I say invited because it was her gentle approach knowing it's been 30+ years since I've even thought about shopping for an engagement ring. Yep, I was 15 years old the first time around.....kidding....16. That said, I met her there, after she had been shopping on 3 previous occasions, and about 90 minutes ahead of me, on this trip. I walked in and was immediately amazed, being greeted before I could even get through the front door. That was impressive to say the least. Now, fully prepared to begin my hunt, I tracked her down "upstairs." Needless to say, after her time invested, she knew exactly what she wanted, and had one particular stone, and a couple settings picked out; making my job a bit easier. What she decided on was simply stunning......much like she is to me. The best part is, it would be a one-of-a-kind ring, and very special for the two of us. OK, so I couldn't let her think she was in complete control and didn't want it to be that easy for her, right? Enter Don Lewis, the store manager......who, by the way, is not only one of the kindest people I've met in a long time, but incredibly knowledgeable and a master at his craft (no, he did not pay me to say that). Don and I began a 30+ day line of communication, via texts, calls and covert visits, concocting a series of lies and deceit to throw my Annie off with every subsequent visit she graced the store with, in my absence. While I hated all the lies, because I quickly forgot what I had told her the time before, which instilled a sort of wondering panic of getting caught, Don played along masterfully, and kept our stealthy activities completely unknown. With the excitement building and wanting to have a "ring on that finger" before February expired (another story for another time), we had her fully convinced this big event could not happen until April because the stone she had picked out was "sold out from underneath us" (not really) and the casting lead time for this particular setting was over 4 weeks out (not true either). This birthed a mini state of depression for Ann, while all the while, I was grinning on the inside knowing that Don and I actually had it's arrival planned for the last week of February. Now, me being one who does not do well keeping secrets, it became increasingly difficult because I was bursting to drop subtle hints and ease her angst. The truth in all of this was, Don kept me held to secrecy and protected that one exact diamond, that Ann picked out, with his life, while also expediting the casting process to insure we had this incredible ring even a week sooner than he led me to believe. When I saw it the first time, my jaw dropped. It exceeded my expectations and made the crafted scheme all worth it. Needless to say, when the big question was posed on Thursday night, 2-20-20, she said yes and was told the whole story. Ann could not believe what Don and I had built and covered up, while keeping it from her with absolutely no suspicion. Sure, all this was a lot of fun, and two hearts will now become one, but the moral of this story is, I will not shop anywhere else, moving forward. The level of attention, detail and care, by Don and his staff, will be unequaled for me, anywhere and/or at anytime. I will never forget how I (a complete stranger, at first) felt taken in as part of the family and serviced beyond belief. Sure, it's an incredible jewelry store and any other store can provide a similar experience....but they don't. A very taxing and potentially difficult decision was made incredibly simple because of Don and the Diamond Cellar team. All that said, if you don't at least give them a shot at helping you find what you're looking for, I believe you're doing yourself a disservice. Thanks to Don for a ridiculous amount of help and an incredible experience. I'm proud to be able to call him my new friend. See you guys soon and thanks. --Jim C. read more

Both times I have visited The Diamond Cellar I've had an excellent experience! I was warmly greeted by the young lady at the front as soon as I entered the store and asked how I could be helped. While I was waiting for my salesperson to come to the front several other employees stopped to ensure that I had been helped. Dan Gordon promptly came from the back to help me. I was offered a seat and a drink and felt right at home. After talking for a while about what different brands and styles DC carried and what in particular I was looking for Dan knew exactly what to show me. However, I didn't find exactly what I wanted. No problem! We found an item one of the designers they carry had online and they easily special ordered the item for me. Even though I wasn't interested in purchasing anything else that day, Dan knew I had an interest in several of the other brands they carry and also love watches and he was kind enough to take the time to show me around the store at what else they had to offer to get ideas for future purchases. He even took the time to look at an issue I was having with my Bulova watch and give an opinion of what the problem likely was. Everyone in the store was friendly, my order was placed quickly, and I left with exactly what I had in mind ordered! I'd say it was only a matter of a week before I got a message from Dan personally saying my bracelets had arrived. When I returned to the store to pick them up I was once again welcomed immediately to the store upon entering. As Dan went to get my bracelets, another salesperson stopped to make sure I'd been helped and made polite conversation with me until Dan returned. The bracelets were exactly what I was hoping they would be (since I'd special ordered, I'd never seen them in person) and I was very pleased. Dan took the time to let me try on my bracelets and made sure I was 100% happy with everything. He again was very personable and got the pouch, box, and bag ready for me since I chose to wear my bracelets out of the store. Even though I was just in to quickly pick up the item he spent several minutes speaking with me, making sure everything was as it should be with my purchase, and asking how things were going as he knew I had just moved to Ohio. He is not only very professional and knowledgeable about jewelry he is extremely friendly and personable. Everyone else in the store that I interacted with was very kind as well. I will certainly keep all of my jewelry business with Dan at Diamond Cellar and will definitely recommend him and DC to anyone I know that is looking for jewelry or watches, etc.! read more

At 40-ish years old, I have discovered that there are very few times in life when you get to have a truly "first class" experience. It's something that's easy to promise, but incredibly difficult to deliver. So, I'm delighted to sit down to write a 5-star review of Gabe Simms and the Diamond Cellar that has spanned multiple purchases and multiple years. I met Gabe nearly TWO years ago... wandering in (like hundred or even thousands of people before me) with a starter watch collection and a desire to buy a notably difficult-to-acquire timepiece. Even though the watch I was looking for wasn't in the store (or ANY store for that matter), Gabe was unfazed and sat down and took time to walk me through the watch, the state of the industry, the history of the brand I was looking at, how they're made, give me his contact info, and promised to keep me up-to-date and call if one became available. And that's EXACTLY what he did. Through emails, and texts, and random stop-bys, he always answered my questions and check-ins with professionalism and a no-rush attitude. It was always clear he wasn't just accepting of my random check-ins... he appreciated them! He always seemed glad I was touching base; I never felt like I was bothering him. Getting that kind of experience is so incredibly rare... and getting that with a retailer selling a super-high-demand product is nearly unheard of! Dealers get so many requests for these watches, that it's got to be exhausting for them... but my wife and I never felt that way. It was always "good to hear from you" and "touch base any time" and "let me know if you have more questions". Completely supportive the entire way. And then one day, it happened! After nearly two years of keeping in touch, being patient, and having faith that Gabe was doing everything he could to get the watch I was searching for, I got a note saying "Are you sitting down?" And the rest is history. :-) My wife and I have now bought two watches from Gabe and both times it's been a no-rush, take your time, enjoy some champagne, sit and talk about life and watches experience that is 10x better than any previous luxury buying experience we've ever had. I've worn my new timepiece every single day since walking out of the store with it, and it triggers an ear-to-ear grin when I look at the time. I expect this watch will stay with me for the rest of my life... and if I am lucky enough to have other watches in the future, I sincerely hope every single one of them comes from Gabe and the Diamond Cellar. read more

After looking around the area for jewelers to go look at engagement rings and hearing nothing but good reviews about the Diamond Cellar, We decided to venture in to the Sawmill location. The first time my girlfriend and I went in we weren't sure what to expect as neither of us are very big jewelry wearers or knowledgeable about the subject. Our minds were set at ease when we met with Jeanne Doyle, she was extremely friendly and welcoming and took the time to understand exactly what we were looking for. Once she had a good idea of what we wanted, we went to look at some band options. Somewhere along the cases of ring settings, she decided to show us one with a little different character but still in the same setting as what we wanted and we both knew immediately it was the one. After getting my girlfriend sized, we talked a little about future wedding bands and she gave us some valuable insight that we hadn't considered before in regards to wedding band selection that changed our mind about the direction we want to go for those. On a subsequent trip, Jeanne and I took some time to discuss diamond options and help me to find the perfect engagement ring stone. I had done a little research before this so I knew generally what I wanted, but having an expert in front of me able to show the subtle differences in the 4C's of the assortment of diamonds that were brought out was reassuring. At no time during my visit did I feel any pressure to purchase one diamond over the other was fantastic. Again, just like she had done with the band, Jeanne's insight was able to help me make the appropriate compromises to get a superb quality diamond while still staying within my budget. We are beyond pleased with choice of going to the Diamond Cellar and especially thrilled by the experience that Jeanne Doyle provided us. She made sure to ask all of the right questions to make sure we didn't overlook any considerations during this exciting time and took the time to answer our questions in detail to make sure we had complete confidence the engagement ring we chose was perfect for us. We will definitely be back to visit Jeanne and the Diamond Cellar for our wedding bands in the future and will be encouraging anyone else to visit her for their engagement & wedding ring needs! read more

I first met Daniel in 2014 when I moved back from Chicago, in that time he has been nothing but patient with me the entire time. A year after I moved back he helped me select an engagement ring and wedding band to fit my wife's family diamond. After making that decision with Dan's help, two days later I later realized I had the ring size (significantly) wrong. Daniel was still patient and extremely helpful in going through the process all over again to find the right ring in her size. As we got closer to our wedding I was not big on a wedding ring for myself so my wife made me a promise to buy me a watch when we found the one I wanted. Unfortunately, a black Rolex Oyster Perpetual was not available. I nearly compromised on the grey but decided against it at the last minute and decided to hold out hope for the black. Having made detours to authorized dealers in different cities we visited on business (Chicago, New York, Las Vegas, Miami, New Orleans, etc.) to no avail. During that time one of my closest friends came back home for Christmas and asked if I had a recommendation on who he could speak to about an engagement ring. I was thrilled to be able to set him up with Daniel the very next day after he asked and based on his feedback he was thrilled in working with Daniel. Shortly after, just days before my birthday in late January Daniel called and said he had just gotten the black Oyster Perpetual 39 in stock and I was his first call. In an attempt to try his patience I asked him to hold it for two days until my wife arrived back in Columbus so we could come by together. Daniel obliged and on Saturday we stopped in as soon as she arrived. The minute I tried it on I was thrilled I had waited for what I would consider the quintessential Rolex. As always, Daniel came through and no matter how long I waited (in this case 13 months) and he was absolutely great to work with. I will continue to refer friends to him and go back to him for any future purchases. read more

When I decided to propose to my girlfriend, I originally had no idea where to look for engagement rings. Luckily, I remembered that a family friend, Doug Von Doersten, worked at the Diamond Cellar and figured that this store would be a good place for me to start. Even though I am from Dayton, I made the hour plus drive up to Dublin to go to the Diamond Cellar, and I instantly knew that I had made the right choice. When I walked in, I was greeted and asked by staff what I was interested in. I told them that I knew Doug and that I was looking to design engagement ring with the diamond my girlfriend inherited from her grandmother. When Doug found out that I was at the store, he drove right over to see me even though he had literally just finished the Columbus marathon the hour prior. He set me up with an amazing jeweler, Igor Simenov, who walked me throughout the entire ring design process. He was always patient with all of my questions, gave honest and thoughtful responses, and demonstrated many years of expertise. I left the store that day knowing exactly what to expect and what my timeline would be. In just a few days, Igor had sent me CAD images that Rachel Miller, a CAD specialist, had done for my ring. I gave them feedback, told them what I liked and did not like, and after a few CADs, we ended up with the most beautiful ring that I could imagine. When Igor said that anything I could dream of he could make, I originally thought that he was pulling my leg a little bit, but at the end of it all, I realized that he met every request that I made and paid special attention to each detail I asked for. Because of the amazing people at the Diamond Cellar, who are experienced professionals that care about their customers and their products, I designed and purchased a one-of-a-kind engagement ring that my fiance absolutely loves (She said yes!). Thanks Diamond Cellar! read more

Cannot recommend Gabe Simms and the Diamond Cellar staff enough. I was referred by a friend, and I can see why. As many people are, I was initially nervous. Gabe made me feel right at home, offering me a beverage before getting to know me and my now fiance. After briefly talking about how we met, my history and her history, we got down to business. Gabe asked my budget one time, no more, and I didn't once feel pressure to spend above it. He did show me an example of something above my budget side by side with something in budget. I said it wasn't for me, and he put it away and didn't bring it back up. Every ring from then on was within budget, and not all were near the upper end. Gabe showed me low end, middle, upper and above budget rings. Truly gave me a sense of what I was getting for the money, especially with size, color and clarity. He was very honest with differences, and genuinely cared about making me happy with the purchase. After all that was said and done, I had the ring picked out. We set up time a following weekend for me to come back, pay and pick it up. In that week or so I did some additional fundraising. You only get engaged once, right? I emailed Gabe and asked if we could go through the process again, start over. Gabe was gracious and did the entire process with me again. We put together an amazing ring, and about a few days later the diamond was set and ring sized. Worth mentioning that while Gabe was grabbing more rings/diamonds from the back room numerous DC employees approached me to make sure I was being helped, and to see if there was anything I needed. Gabe and the staff not only helped me get a ring that my other half loves, but were extremely professional and patient along the way. I will be back when it's time to buy more jewelry! read more

We went to Diamond Cellar recently to resize my wedding ring, which we originally purchased (from them) over 29 years ago. After spending a couple of different days meeting with Daniel, instead of just resizing my ring, we decided to redesign the ring and upgrade the solitaire. From start to finish, we couldn't have had a better experience going to Diamond Cellar and working with Daniel. First, he listened to my concerns and hesitations about replacing my original ring. He understood my indecision to replace the ring that was/is a symbol of our first 29 years together. Next, he gave me as much time as I needed to come to peace with redesigning my ring. Finally, because we live in Florida, we had to correspond with Daniel via emails, texts and phone calls. Although I was a little concerned about the distance, it proved not to be an issue at all. Daniel emailed me the CAD drawings and worked with me to come up with the best design for my new ring. At times, he offered his opinions but mainly he just listened to my suggestions and ideas. In the end, the final design was a ring I wanted and was excited to own! After a short three weeks, my new ring arrived today. The CAD drawings did not even begin to do justice to the real thing. My new ring is absolutely gorgeous! I couldn't be happier! My new wedding ring is a cleaner, more stylish version of my older wedding ring. Although I loved my original ring, I love this ring more. I am so excited to wear my new ring for the next 30 years! Diamond Cellar is our store for quality jewelry and Daniel is definitely the person we will work with always! read more

I've been an admirer of Diamond Cellar's reputation in the market for years, especially in regard to the sale of engagement rings and high-end watches. I finally had the opportunity to put their reputation to the test when I bought an engagement ring from them this past November! I called in advance and made an appointment with one of their associates. I apparently made it for the same evening as a large promotional event and wondered if I would need to reschedule, but there was the Diamond Cellar rep (Katie) ready and waiting to help me as soon as I walked in. She took me to a quieter area of the store and spent all the time I needed to go back and forth between diamonds and settings -- we even went to different areas of the store to check the look under different lights! Katie was great and helped me select and buy exactly what I wanted (and knew my girlfriend would love). The next day I tried to recommend her to another friend I knew was considering a proposal, he told me he'd already bought the ring -- turns out not only was it from Diamond Cellar, but Katie had helped him as well! Diamond Cellar certainly sells some high-end jewelry, but I was able to find exactly what I wanted in the price range I was comfortable with (I never felt like I had to apologize for my budget or felt like I was wasting anyone's time.) Diamond Cellar definitely lives up to the positive reputation I've always heard about from my friends. I'm a proud Diamond Cellar customer and my fiance and I will certainly return to pick-out our wedding rings! (Thanks for the help, Katie!) read more

As a anti jewelry guy for my entire life, I knew that I really wanted to surprise my beautiful wife for our 30th Anniversary. I had done some searching on-line and stopped in at 2 privately owned jewelry shops. Despiser of the corporate wankers, I stopped at the Diamond Cellar. Upon entering the store, I was greeted by staff and asked politely the reason for coming. The greeter/hospitality person, pointed to the area of interest that might be of interest Within a minute or 2 , Michelle introduced herself and we began a discussion about my my wife and such. She patiently showed me multiple items from many different cases. As a Sales Mgr., in a entirely different industry, her patience and professionalism are of a distinct quality. Not solely focused with closing the deal , Michelle demonstrated her concern with mtg the needs of the buyer are hugely significant Anyway, I despise surveys, I felt it important to respond to this. My wife absolutely loved and expressed her gratitude numerous times after I gave her the beautiful David Yurman Pearl pendant surrounded by diamonds. The next box she opened was the stud Pearl earrings surrounded by diamonds. WoW!! The little hot wife was blown away!! Spent a little more than originally anticipated, but hey, you get what you pay for in life. Michelle was a great apologist/representative for her company and the industry. She was excellent in conversation and shared in conversation in a meaningful and significant way not usually associated with sales hacks, (which she shares NO DNA). Ask for Michelle Honer!! read more

A lot of people seem to have had a great experience here but I unfortunately did not. I came in three years ago to inquire about a Rolex watch, and for those who do not know, to get a Rolex watch is very difficult and you must build a relationship with a jeweler for them to vouch for you. My relationship began with the then manager, Don Lewis, and he rolled out the red carpet for me with drinks and smiles. He told me it would be very hard to get a Rolex and that people usually need an unofficial portfolio to get on the list. I then told him I was shopping around for engagement rings and after that I received many texts and calls from him acting like my best friend. He even called me in to try on other people's Rolex watches to entice me further and told me I can only be considered if I made purchases. After purchasing other brand watches and ORDERING an engagement ring and wedding bands, he cut all communications with me. He didn't even tell me when the rings arrived and I had to drive over there to find out they have been done for weeks. I even referred friends to him for their engagement rings and he would contact them and still not me. I could not reach him by phone so I would stop in periodically to maintain the relationship and he kept assuring me that he was working on my watch. The final time I reached out to check the progress I found out that he no longer worked there and was promoted to run a different DC in a different state. I never heard from him again and nobody else at DC knows I was ever on the "waiting list". read more

Let's start with a flashback to February of 1997. I wanted to propose to my long-time significant other. I knew absolutely NOTHING about diamonds, but a friend recommended I talk with Daniel Gordon. That was one of the absolute best pieces of advice I've ever been given. Daniel shared so much useful information about diamonds, my head was spinning. The funny thing was, though, he wasn't trying to "sell" me... He was just educating me. It was phenomenal! There was no pressure to buy... no weird, probing questions about my income... He wasn't interested in pushing something on to me. He wanted to help me find the best ring I could afford for the woman I loved. Wow. We talked for more than an hour. I left. I came back. We talked more. I left again. I came back again. I asked Daniel what his best price was... and he said something that has stuck with me for 20 years. "I'm going to give you the best price I can because I want to be your jeweler for life, not just for this event." This absolutely floored me. And, it helped me to build a relationship with this man. I realized he shared the same values I have! Daniel did not make a fortune off me that day (or any day since, for that matter). But for 20 years now, when I'm looking to buy ANY type of jewelry, I talk to Daniel Gordon. It doesn't matter 'where' he is... He is my jeweler for life. When it comes to honesty, integrity and expertise, I can not express how much faith I have in Mr. Daniel Gordon. He truly is "Mr. Bling." read more

I think this is my second review on the internet. Ever. Most people write in to complain or give negative feedback. Not me. I only take the time to write a review if I'm impressed. And that's rare. So kudos to Daniel and DC. Daniel Gordon at the Diamond Cellar (DC) is amazing. I've lived in Columbus OH since 2006. I have used DC for years. I bought my wedding band there 20 years ago and have been a customer since that time - because of Daniel. The dude is amazing - he looks like he belongs in a James Bond movie. A true gentleman. He makes me feel comfortable in the store. That is important to me. There are pretentious sellers out there. My wife and two young daughters feel like royalty when we visit. No lies. Some places make you feel out of place when you are shopping. Never at DC, never Daniel. This is the place for families, friends and colleagues. In addition to being welcoming this guy knows his stuff. I'm an avid time piece collector and a watch junky. Most retail people I deal with are less knowledgeable than me. Not Daniel. Daniel is solid gold. He is as sharp as a surgeon's tool and can answer all the hard questions regarding time pieces. The best part is that he is honest. He does not push the customer. That's a rare quality for a person in retail. Daniel will not steer you wrong. I recommend you give the DC a visit. If you're lucky, Daniel will greet you at the door. Thanks for reading my review. it is sincere. GMM read more

The Diamond Cellar and Daniel Gordon were wonderful in helping me pick the perfect engagement ring. I came all the way from the New Orleans area to Columbus to buy the ring because of the great job the Diamond Cellar had done in the past with my mom's rings. Prior to coming into town, I had multiple communications with Daniel, including a long phone call in which he taught me so much about diamonds and what to look for in a stone. He helped me narrow down exactly what I was looking for in a stone, as I was not quite sure what I wanted before. A couple weeks later, I came to the store and he spent a few hours with me, looking at every setting the store had to offer. I told him a bit about my fiancee and he gave me some tips about what settings would make the most sense. For example, she is tall with long fingers and is quite active, so a thicker band would look nicer, and we aimed for a setting that would support her active lifestyle and keep the stones in place. After choosing a setting, he brought out the perfect stone for what we were looking for that fit my price range. Needless to say, she said yes and loved the ring. I can't say how many people have told my fiancee how great of a job I did picking out a ring, but I could not have done it without Daniel's help. I truly appreciated all of the hours he personally dedicated to helping me find the perfect ring, and I felt like we found exactly the perfect ring for me and my fiancee. read more

My girlfriend and I were looking for an engagement ring. The first two stores we went too were found by recommendations and online reviews. While both stores have good ratings, the experience made the difference. Diamond Cellar greets you with a concierge at a desk vs. stepping into a man trap with someone greeting you from behind a glass wall. We worked with Jeanne Doyle who was friendly and willing to answer all our questions. Having narrowed down our selection at the first store, we were able to give Jeanne what we were looking for. Within a few minutes we were reviewing best options at our own table. This was more inviting than standing at a glass case. Jeanne served us well. Anything that my girlfriend wanted to try on, she would jump to grab it. She took the time to place diamonds in settings for her to see what the ring would look like. Once we settled on the specifications, it was time to discuss payment. While I worked with Jeanne, my girlfriend checked out the rest of the store. We both were offered drinks during the process. Not just water, but an assortment of beer and wine as well. We truly felt appreciated as customers. Diamond Cellar stands behind there product, offers 110% on upgrading purchases, discounts wedding bands with engagement ring purchase, and provides great service with an elegant atmosphere. I will definitely be a returning customer. read more

After scouring the internet and going to other jewelry stores I walked into Diamond Cellar a little frustrated and running out of time. I spoke with a sales consultant and shared my idea for a ring. Instead of reasons why I couldn't do what I wanted, I was quickly introduced to a jewelry smith who started to work with me on my design. After a 45 minute conversation, the design that was in my head was on paper. Now to complicate things even further I was planning to propose to my girlfriend in Italy, I was leaving in 18 days. The typical turn around time is 6 weeks...yikes!! The DC team promised to do whatever they could to meet my tightened time frame. To say the delivered on their promise is a gross understatement. Members of the team burned the midnight oil at all phases of the process; from completing the computer design in a day, providing oversight and urgency at the casting house, to completing the ring with the diamonds when the casting was done. I received calls throughout the process and two days prior departure I was notified the ring was done!! I flew to Italy and couldn't wait to propose. My now fiancé loves her ring and cant stop showing her friends and family. I couldn't be happier with the outcome and the service provided by Diamond Cellar. From this point on, I will only shop at Diamond Cellar!! read more

What a fun process! My now fiancé and I were deciding where we wanted to get our engagement rings made. We already knew that we wanted custom made rings and a locally owned store. That brought us into the Diamond Cellar on Sawmill. I met with Sarah (phenomenal decision really) and then was introduced to Duncan for the custom ring process. We were not sure how the process would work or what we were getting into, but we can say now that we 100% made the correct choice. Sarah answered every question I had and always made sure I had all of the options and information to make decision. Duncan was great to work with, helped me refine my design and give me drawings for my different ideas. I am so happy to have worked with them and we will definitely be coming back! I ended up getting two rings. Sarah and Duncan made a dynamic, well oiled machine of a team. I knew I was open to and most likely wanted a less traditional stone for both of my engagement rings. These two helped me see my options and know the perks for each type of stone I was considering. I ended choosing moissanite and sapphire and I could not be happier. My fiancés favorite part? Knowing that I was getting exactly what I wanted and that he just had to go in, give his name and he had the rings I had dreamed of! As low stress as can be. read more