My fiance and I came into browse wedding bands because we were in the area, and had no real…read moreintention of purchasing anything today. However, that quickly changed when we met Ken. Ken was very kind and personable upon meeting and we instantly felt comfortable and at ease. He was able to explain different wedding band options and was a great listener to our needs. Once we found the weddings bands we loved, he gave us space to make decisions and was never once pushy. We still can't believe we purchased our wedding bands today with no prior intention of doing so, a testament to Ken's ability. As for the Diamond Cellar, our wedding bands are perfect! We couldn't happier with our experience at the Diamond Cellar and most importantly with Ken!

Buyer Beware!!!!!…read more Disappointed with my experience. Not only was I told that the ring I purchased could not be returned but diamond cellar refused to even help or suggest any ideas for ways to sell it on consignment. And they refused to sell their ring on consignment because it was made of lab grown diamonds. Diamond cellar sells lab grown diamonds and they claim there is an after market for. Just like if you purchase a car, it loses some of its value after you drive off the lot, but in this case imagine that the ring we purchased has a zero value the minute we purchased. They surely know how profusely apologize for offering "nothing we can do" but they clearly don't stand behind the product they sell. They seem more than happy to leave their customers without any help or options as we are sent on our way with a, "sorry, there is nothing we can do." I asked for some escalation to management but its been over a month and no call or contact made by staff. I knew what I bought but assumed that they would at least provide assistance in dealing with the situation instead of leaving me on my own to figure it out. Better off going to a local jewelers.

Super poor craftsmanship, cost me hundreds of dollars due to neglect. They failed to inspect…read morediamond ring causing me to lose a diamond.

Very disappointing experience. What should have been an exciting process turned into complete…read morefrustration and a lack of trust. Customer service = lack of coordination and follow-through. Lengthy process to design a custom engagement ring. We had to repeat information at each encounter and called them for every update. Last straw was a lack of a confirmation email to finalize process for ring to be built. Waited a week and no word. Had to call twice to discover that nothing was finalized or sent. Five weeks of wasted time. Asked for refund and now starting all over again with another jeweler.

Went in to get a chain. Didn't know size length or design I wanted. They helped me pick it out and…read moreeven customized it to fit the charm I wanted on it. I've had it for 10 months now and haven't taken it off. No discoloration hasn't chipped or broke perfect since the day I got it and for a great price too. Definitely will be going back best jewelry store I've been to fs

Lynn the jeweler is creative in custom designs. Fun friendly honest service, just stop un and visit.read more

After five months of using a half dozen top rated jewelers for my small jobs and not finding the…read moreright fit for my bigger needs, Yelp suggested Krysty Designs. From my first visit and every single time since, I have been treated like family by everyone on their team. The owner/designer, Brad, recreated my wedding set; it's beautiful, unique, and comfortable. He took the time to listen and understand what I wanted. Now he knows what I want better than me. Yes, really... he does! I showed him a picture of a necklace I saw, which caught my eye, but wasn't quite right, not "the one". He personally designed and handcrafted the perfect pendant which I love! He found a cost-effective way to modify a chain I already owned. Thanks to him, my diamond earrings are beautifully set enhancing their sparkles and are easy on/off with secure backs. My pandora bracelet is no longer "pandora's box". The beads are secure and don't fly off when I put it on or take it off. I can finally wear my tennis bracelet without fear of losing it. Appraisal paperwork was extremely detailed and immediately provided to me; multiple copies, in a binder I won't misplace. No hassles. No delays. Finding the right, trustworthy, talented, and professional small business to take care of me with my sentimental and valuable possessions was my goal. Mission accomplished! My days of walking into a fine jewelry store and not knowing the people who I'm doing business with are over.

I believe Janis waited on me and she was excellent! I went in for an earring repair, which they…read morewere unable to do. However, I was given some credit for the gold toward a purchase of earrings made by the owner. I was told they make me look sassy, which can't hurt at my age.

This was my first visit here. Super friendly and very informative. Fast, easy fix while I waited…read more Excellent pricing and service!!

One of the opals, in my wedding band, started to fall apart. A friend of mine recommended this shop…read morebecause she had a good experience when they repaired one of her rings. I was so nervous about handing my ring over to someone. The owner was very kind, knowledgeable, and reassuring. It took a little over a week for the repair. I thought the cost of the repair was fair. They matched the opal perfectly, then cleaned and polished it beautifully. It looks better than brand new and I am so grateful to the jeweler who took such good care of my ring.

I continue to be grateful for the excellent service I've received by all those who work at…read morePrecision Jewelers. This store represents the very best in customer service. In spite of my fickleness and obsession for perfection, I've always been treated with patience and I've never been disappointed with the end results. PJ is truly, "The Friendliest Little Jewelry Store in Grove City."

They are wonderful !!! I have used them several times for have jewelry repaired and remade...they…read moreare the BEST !!!! The way they come up with unique ways to design jewelry is amazing. So glad I found them !!!!

YE Gurl Says: Service Matters More Than Sparkle at Worthington Jewelers…read more Place: Worthington Jewelers Context: Bridal show intro + in-store visits I really wanted to root for this one. I'm a fan of local, mom-and-pop businesses--especially for something as meaningful as wedding jewelry. Met the team at a bridal show, and while the energy felt a little off (crowds were heavy, so I gave grace), they warmed up enough to mention an extended bridal promo and encouraged me to stop in. So I did. And unfortunately... the experience never quite landed. When I came into the store, it was busy again--fair--but the interaction felt just as unclear as before. I explained exactly what I was looking for (even showed a Tiffany & Co. reference), and was immediately told customization was the only option... with no pricing guidance, no range, no transparency. That's a miss. When I did find a band in-store that worked, I moved forward--still without a clear idea of cost. After a long back-and-forth with a manufacturer, the quote came back at over $1,500 more than the comparable Tiffany piece. Pause. I also had to remind them about their own bridal promotion while actively making a purchase. That shouldn't be on the customer. To salvage the visit, I added earrings and dropped off jewelry for repair (which, to be clear, the smith work was excellent). But the buying experience? Still off. And here's where it really mattered: I later found my original ring through my Tiffany rep and called to cancel the order. Thankfully, I caught it in time--because buried in the fine print is that custom orders are non-cancelable. That's the kind of detail that should be clearly communicated upfront, not discovered later. Even the cancellation process felt like work. I was told someone would call me back... hours passed... I had to follow up myself to close the loop. Final visit to pick up my repaired jewelry? Empty store, but still somehow rushed. I tried to browse, got prompted to check out early, asked about items I'd previously seen--and was told they didn't exist. Then spotted them right next to me at checkout. At that point, I paid for the repair work and left with the same energy I walked in with: rushed, unclear, and not particularly welcomed. YE Gurl Insight: There's a difference between *nice* and *kind*. Nice feels scripted. Kind feels intentional. And in a category like jewelry--where purchases are emotional, high-investment, and personal--experience is everything. Final Take: * Craftsmanship (repairs): Strong * Retail experience: Inconsistent at best * Pricing transparency: Lacking * Overall vibe: Off I understand why more people are opting for brands like Tiffany & Co. or even online retailers like Mejuri --you get clarity, consistency, and a smoother experience without the friction. YE Gurl Says: Support local when it feels good to do so. But if the experience makes you second-guess a meaningful purchase? Trust that instinct and move accordingly.

They had a good selection of ring settings and were able to take my diamond and put together a…read morebeautiful piece of jewelry. The diamond selection is not the largest depending on what type of diamond you're looking to buy.

Love this place. Redesigned a ring and had three diamonds added to it and it came out beautiful…read more Bought a spectacular blue topaz ring with a unique artistic setting for my wife, multiple repairs. Always friendly. I see a few comments about the owner not being friendly...I have been here over a dozen times and I have always had great service. It's always my first stop when looking for jewelry.

I'm only giving this place two stars because the price of the battery was decent. Other than that,…read moremaybe this place should just stick to selling jewelry. The person who helped me wasn't friendly at all, wanted as much as the battery cost just to replace a link. My old shop would do it for free. And he must have had trouble getting the backing off because now my watch is chewed up on the back. Wont be returning. I wish The Watch Shop in Gahanna was still open.