The Carhartt store in Gurnee has everything you need to tackle the outdoors and tough jobs! It's a…read morenewer store and laid out nice. We were greeted as soon as we walked in. They had a great variety of attire from head to toe with every size available even 2x! The prices were the same or lower as the competitor stores and really reasonable considering whatever you purchase will probably outlive you! Their clothes are super tough and durable beyond what you'd expect! I found a great thicker fall seasonal T-shirt at a great price that I can't wait to wear! Their packaging is very nice and if you purchase something as a gift for someone, the bag can easily be used for that!

DON"T BUY..TERRIBLE CUSTOMER PRODUCT SUPPORT!! I purchased a pair of Carhartt gloves. The first…read moretime I wore them the finger seam came apart as the stitching had not caught when they were made. I have sent multiple emails along with detailed pictures to their customer product support team as they instructed me for the past 6 weeks. The have yet to respond back to me. They just don't care about their reputation. Carhartt is not the quality company they used to be.

poor customer service the managers and some employees are rude and are terrible at helping. They…read moretreat employees like trash not a good place to work they will cut your hours if you stick up for yourself and let them know that customers are complaining about their experiences. They don't mop or anything there is dust everywhere their take on mopping is taking a spray bottle and wiping certain spots. The items there are cheap for how much they cost.

I don't know why this says it's closed cuz it's not. I just went here last Friday and it was open…read more They were having a sale of buy 1 get 1 free of clearance T-shirts. Since I am not one for passing up great deals, I had to check it out. I found some shirts with HILARIOUS sayings on them! I was laughin so hard in the store! Here's the best part of the whole deal, the shirts were only $3.97 - $7.97! Can you believe it!? I ended up gettin 4 shirts for about $12! Isn't that AWESOME!? They had other funny shirts that were not on clearance but cost only $15 so it's still not expensive to get these fantastic shirts. Now I'm on a mission to go to all the Spencer stores so I can find more great deals!

I love wrangler! Store was all I could have dreamed of. I think about it all the timeread more

My daughter (after her visit to S. Korea) informed me that Lee branded jeans and apparel is very…read morepopular with the young crowd there. So when she saw this clearance center, she and her mom stopped in and ended up buying a few things. It was the longest visit to a store within Gurnee Mills, and she was happy with the selection and prices.

Great place with great deals , return customer. Staff is very friendly. Shout out to Bri ! Totally…read morefun experience , knowledgeable people ready to talk and if necessary negotiate to company standards and policies which is great as a customer. All around nice people display cases are set up in a cosmetically pleasing way with nice lighting

Accused me of having stolen goods, refused to lookup my EZPawn account in which I've been using…read moretheir services for years now, with a 100% pickup rate, horrible experience, do not use this pawn shop, and as a very valuable customer to EZ Pawn, I will be calling corporate and filing a complaint. Oh yeah, and the lazy employee who accused me of having a stolen tool was sitting playing a Nintendo switch instead of actually working or doing their job, horrible horrible experience.

I felt like this place was really organized and well staffed. The people there were very friendly…read moreand offered some advice on different pieces but weren't super pushy. Found some cute pants and the lady was very complimentary. Overall cost is pretty decent, it's 60% off retail price so you get good deals.

I would give this place four stars for quality clothing, selection, and coupons but the last two…read moretimes (this morning and about a month ago), Carol rang me up and she doesn't demonstrate the best customer service skills. Last time i was so irritated with her I walked out without buying anything. The other times I have made purchases, one of the other salespeople would help me- from giving me feedback when trying things on to ringing me up.

Very helpful staff who were able to help us with multiple questions and items when we visited. Huge…read moreselection of boots, like even bigger than I was expecting, plus some clothes too. I was hoping to find some cargo pants too but that must not match the aesthetic. Will be back for jeans.

Vast selection of footwear and western wear. Good prices and very helpful staff. I would like to…read moresee more Size 13 in Black

We saw a TikTok that made us excited to drive down from Milwaukee and try Reclectic, but it did not…read moreyield the best results. We had heard they don't have fitting rooms, so we wore leggings and tank tops so we could try on over our clothes, which there are mirrors and racks around for you to do. It is a little tricky to know what something like a dress will look like with your clothes on under. The clothes are organized by style and color, and I will say the staff is on top of everything staying clean, it's not as chaotic as similar stores. Things are mostly under the wrong size, through. What turned me off the most wasn't the selection, but the fact that they are charging $30-$40 for items with giant holes or that are covered in stains. I would say 70%+ of the items were damaged, a lot of it irreparable. Even if a dress was originally $200 and you're selling it for $40, it's not a deal if the zipper is broken, there is ink splattered all over it, or there is a hole the size of my head in it. It was just a little disappointing to get excited about something and then find something was wrong with it with almost every item I selected.

There are so many items so be prepared for an arm work out. for some of these clothings being…read moresecondhand, they are very overpriced and sometimes not the best condition (ex. make up marks, stains, broken). However, if you treat it like a thrift store and really dive in, you can find some good deals. I really wish there was a dressing room to actually see how the clothes fit and look without layering it on top of your clothes (WEAR THIN CLOTHES LIKE A TANK TOP & SHORTS/LEGGINGS). Throughout the store there wasn't that many employees outside of the cashiers so there is not much to say about the service outside of check out which went smoothly.

strongly advise against visiting this location. I recently tried to make a simple return on behalf…read moreof my grandmother (with full proof of purchase and her approval), and it turned into a nightmare. The employees were dismissive and completely unhelpful. Because I originally used a prepaid card that I no longer have, they refused to issue a refund to my personal credit card. Apparently, their policy demands the original form of payment, but the way they enforce it is beyond rigid and frankly vague. The manager was rude both times I tried to resolve this, and I've never encountered such inflexibility at any other store. It's just a return! These policies are getting ridiculous and the customer service here is truly disappointing.

First, let me tell you about the door greeter/customer counter, Paula! She was the sweetest,…read morekindest, and totally had us smiling the whole time we waited to get in. Pleasant and personable. Genuine small talk that made the time go by. Once we were in, we found 3 of the same style that we loved and couldn't decide on the color. We went over and asked her for her opinion. She was AMAZING!! Helpful, gave her reasonings and really helped narrow it down to 2 colors....so we purchased both! She is such a sweet person, knows styles, trends and seasons on what colors would go best for each and what occasions. Never had that kind of personable and totally impromptu service. Paula made the visit and purchase a 10/10. Please give her the recognition she absolutely deserves!